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Data LabDirectory insights · November 2026

The UK broadband market, counted

What our directory says about who sells broadband in the UK: how many providers there are, what they build, where they are based, how customers rate them and what changed this month. Free to quote with a link back to this page.

Figures to 2 November 2026Dataset v20 (2026-11)Part of UK Broadband in NumbersBy Dr Alex J. Martin-Smith
Providers tracked
35337 fewer than April 2026
Altnets
10229% of all providers
Company checked
75%Matched to an active Companies House record
Trustpilot read
206Profiles read for this edition
Official logos
71%Providers with a logo on file
Dormant records
176Closed, merged or rebranded, kept for the record
Key findings · November 2026

What the directory shows this month

Each line comes straight from the charts below and can be quoted as it stands, with a link back to this page.

  • 353active UK broadband providers in the November 2026 edition, down from 390 in April 2026, after we merged duplicate records, took out entries that were never providers and moved closed, merged and rebranded providers to our dormant records.
  • 113business ISPs, the largest group, ahead of 102 altnets (29% of all providers).
  • 66%of the 315 providers with a main technology on file sell full fibre first.
  • 143of the 209 providers whose network we have on file run a network of their own.
  • 55providers have their head office in London and 53 in South East England, the two busiest regions.
  • 133of the 206 providers with a Trustpilot score have 4 or more out of 5 (65%).
  • 100of the 268 providers with a founding year on file started in 2015 or later.
  • 11active providers show a warning at Companies House: administration, liquidation, a voluntary arrangement, dissolution or a proposal to strike off.
Who sells broadband

Providers by type

Active providers, November 2026. Comparison sites and mobile-only brands are listed in the directory but not counted here.

Where they are based

Headquarters by region

Where each provider's head office is. 296 of 353 providers are on the map; the other 57 have no single base or no head office on file.

When they started

Year founded

Before 20002000 to 042005 to 092010 to 142015 to 192020 to 242025 on

Founding year on file for 268 of 353 active providers.

Customer ratings

Trustpilot scores across the market

Under 22 to 2.93 to 3.94 to 4.44.5 to 5

206 providers with a Trustpilot score, by band. Average score 3.9 out of 5. Profiles with no reviews yet are left out. Smaller providers often have far fewer reviews, so treat their scores with care.

How homes connect

Main technology sold

Full fibre 66%Fixed wireless 18%Ethernet 9%Satellite 3%4G and 5G 2%Fibre to the cabinet 1%Cable under 1%

The 315 active providers with a main technology on file, each counted once.

Choice by nation

Providers selling in each nation

England280
Scotland222
Wales193
Northern Ireland188

UK-wide providers count in every nation. Selling in a nation does not mean selling at every address there: check your postcode.

Whose lines they use

Networks providers sell over

The 209 active providers whose network we have on file. A provider that sells over more than one network counts in each group, so the bars add up to more than 209.

Companies House

Company status of active providers

263Active company on the register
11Showing a warning, listed below
79Not yet matched to a company

Read from the Companies House register for this edition. Some providers keep trading while their company is in administration, liquidation or a voluntary arrangement, for example after selling the business or the network to a new owner, and some trade through a different company from the one on file. Open each page for the detail.

Month by month

Change log

Every edition is kept, so you can see how the market moves. New providers join when we can confirm they trade; providers move to dormant when they close, merge or rebrand.

EditionActive providersAddedMoved to dormantNotes
November 2026353526222 duplicate or folded-in records merged into the provider that now runs them, and 6 entries that were never UK broadband providers taken out. 1 record changed type and now counts as a provider.
April 2026390n/an/aStarting point: the April 2026 dataset, before monthly editions began.
Added in November 2026 (52)
Moved to dormant in November 2026 (62)
Our own homework

How complete the record is

Where we are strong and where there is still work to do. The gaps are listed so they get closed.

Company matched and active75%
Website working88%
Official logo on file71%
Founding year on file76%
Trustpilot profile found58%

Share of the 353 active providers. Many small and business providers have no Trustpilot profile at all, which is why that bar is lower.

Method

How each monthly edition is made

The same five steps on the first working day of every month, so editions compare like for like.

  1. STEP 1WebsitesEvery provider's site opened: is it live, what does it sell and where.
  2. STEP 2Companies HouseLegal status read from the public register: active, in administration or dissolved.
  3. STEP 3TrustpilotScore and review count read, with last month kept so the change shows.
  4. STEP 4Market newsLaunches, mergers and closures checked against named, linked sources.
  5. STEP 5CheckedEvery change is checked against its source before it goes live.
Researchers and journalists

Using these figures

Quote any figure on this page with a link back here. For the row-level data, email data@broadbandswitch.uk with a line about your project. The wider market figures, from coverage to prices, are in UK Broadband in Numbers.

BroadbandSwitch.uk (2026) UK broadband market insights, November 2026 edition.  ISP Directory, figures to 2 November 2026.  https://broadbandswitch.uk/directory-insights/
Help us get it right

Missing a provider?

If you run a UK broadband network or ISP and you are not listed, or something here is out of date, email editor@broadbandswitch.uk. Listing is free and nobody pays for position. Already listed? Add the free directory badge to your website.

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