Independent analysis of official UK broadband data, published to help households choose with confidence.
SPECIAL REPORT · NEW · REPORT NO. 30
UK broadband complaints have fallen to 6 per 100,000, the lowest Ofcom has ever published. Our analysis shows the league table is running out of room to rank: Ofcom's own comparability rules now link every broadband provider from best to second worst, leaving TalkTalk as the only true outlier. 22 cited sources.
SPECIAL REPORT · REPORT NO. 29
Ofcom's Spring 2026 data, verified line by line: full fibre hits 82% of UK homes, yet 14 million premises have not switched. Interactive Fibre Gap Explorer for all 361 council areas, plus a free 24-page PDF.
SPECIAL REPORT · REPORT NO. 28
Out-of-contract customers pay £7 to £9 a month more than new ones for the same service. Report No. 28 measures the gap tier by tier, names who pays most, and shows how to close it, including £824m of unclaimed social tariff support. 35 cited sources.
SPECIAL REPORT · REPORT NO. 27
Evidence-graded forecast of UK altnet and fibre consolidation. 68% odds of three national platforms plus a niche tail by the mid-2030s, 75 cited sources, verified to 13 July 2026, scored in public in 2028.
SPECIAL REPORT · REPORT NO. 26
Our independent analysis of the copper phone switch-off ahead of the 31 January 2027 deadline. Covers Emergency Voice Access (eVAC), the 1.9 million lines still to migrate, expected price rises, the risk to businesses, and what consumers should do now. Includes an on-the-record industry comment from Mark Jackson, Editor-in-Chief of ISPreview.
AUTHORITY REPORT · NEW
Three decades of UK consumer broadband in one free Authority Report. Full-fibre at ~80%, real-terms prices falling, One Touch Switch live, forecast to 2030. PDF, master XLSX, 20 CSVs, and interactive charts.
MONTHLY GUIDE · MAY 2026
Live comparison across 35+ providers after the April price rises. Picks by household need, social tariffs, and One Touch Switch in practice.
Independent breakdown of Ofcom telecoms and pay-TV complaints for October to December 2025, including provider scorecards, charts, and switching guidance.
What Ofcom’s latest coverage and take-up data means for your home broadband.
Planned network deployments digest (coming soon) · Social tariff tracker (coming soon) · Spring 2026 update notes (coming soon)