Why trust us
Why trust BroadbandSwitch.uk?
Because we show you exactly how we work. You pay us nothing, deals are listed lowest price first by default, and no provider can pay to move up the list.
Real, named people check every page before it goes live, our facts come with sources, and when we get something wrong, we fix it in public. Here's the detail, so you can judge for yourself.
Six promises we make you
The short version. Each one links to the detail further down the page.
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You pay us nothing
Providers pay us a commission when you switch. You pay your provider's standard price.
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Lowest price first
That's the default order for everyone, and no provider can pay to change it.
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Real, named people
Adrian or Alex checks every page before it goes live, and you can see exactly who we are.
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Facts you can check
We name and date our sources, so you can check a figure for yourself.
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Mistakes fixed in public
Tell us what's wrong and we'll put it right. Substantive fixes go in our public log.
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Meaning before money
We cover social tariffs and parental controls properly, even where we earn nothing.
How we make money
It's the first thing to ask any comparison site, so here's the straight answer.
- You pay us nothing. Comparing is free, and so are our tools, guides and reports.
- Providers pay us when you switch. If you order a deal through our links and your switch goes through, the provider pays us a commission. It's typically about £30 to £60 per switch.
- Your price stays the same. You pay the provider's standard package price, the same as going to them direct.
- Some deals pay us more than others. Commission never changes where a deal appears.
- It keeps everything free. Commission pays for the comparison, the free tools and our Data Lab research.
Illustration made with Google Gemini
How deals are ordered
The same rules for every provider, and for everyone who uses the site.
When you enter your postcode, we show the deals available at your address from 30+ UK providers, with live prices refreshed several times a day. By default, they're listed by monthly price, lowest first.
No provider can pay to appear higher. A deal that pays us more commission stays exactly where its price puts it. You can change the order or filter the list, so it fits what matters to you.
A tip from us
The lowest monthly price isn't always the best deal for you. Check the contract length, any setup fee and the price rises written into the contract, so you know what you'll pay in total.
Illustration made with Google Gemini
Where our facts come from
We'd rather show our working than ask you to take our word for it.
We start with the people who hold the data: Ofcom, providers' own Key Facts documents and official statistics. We check important claims against at least two sources where we can, and a provider's marketing never overrides Ofcom's figures.
Prices in our guides are checked again once they're 90 days old, and our pages show when they were last updated.
Our Data Lab reports go further. In The Last Dial Tone, for example, every key figure is graded by how firm it is: confirmed, corroborated, single-source or derived. Where official figures and fresher industry figures disagree, the report shows both.
Named sources behind our Data Lab reports
- The Great Consolidation75
- A Century in Red48
- The Last Dial Tone47
- The Loyalty Penalty35
- The Complaints Floor22
ISPreview called The Last Dial Tone “one of the better overarching summaries” of the copper switch-off.
Mark Jackson, ISPreview, 19 June 2026 (Jackson, 2026). Read the article
Who's behind BroadbandSwitch.uk
Two real people you can look up, and a registered company that stands behind the site.
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Dr Alex J. Martin-Smith CMgr DBA
Founder
Writes our Data Lab reports and checks Adrian's guides before they go live.
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The company behind the site
BroadbandSwitch.uk is run by Upleashed Limited, a company incorporated in the Isle of Man (company number 021517V).
- Registered office
- Sycamore House, Glen Duff, Lezayre, Isle of Man, IM7 2AT
- Data protection
- Registered with the Isle of Man Information Commissioner (R697728)
- VAT number
- GB 005 5762 89
Why do our emails end in searchswitchsave.com? SearchSwitchSave is our group name. Upleashed Limited runs the group, and BroadbandSwitch.uk is part of it.
- Call0330 122 1223
- Emailhello
@searchswitchsave.com - Correctionseditor@broadbandswitch.uk
- Presspress
@searchswitchsave.com
Meaning before money
We discuss key facts and solutions like parental controls and social tariffs, and we put all of that above making money. We believe in making meaning and being of value. Only that way can we build your trust.
- Social tariffs. If you receive Universal Credit, Pension Credit or certain other benefits, you could get cheaper broadband. We earn nothing when someone moves to a social tariff, and we keep our social tariffs guide up to date anyway.
- Parental controls. We also fund ParentalControl.uk, a free guide that helps families set up controls at home, and our online safety hub leads into it.
- Free tools. Tools that work things out for you, whether or not you ever switch through us.
Illustration made with Google Gemini
When we get something wrong
We'd much rather be told than stay quietly wrong.
Email editor@broadbandswitch.uk with the page and what's wrong. We usually reply within 1 to 2 working days and fix substantive errors within 2 to 5 working days. Substantive fixes go in our public corrections log, with the date and what changed.
Some of the most useful corrections come from providers themselves. In September 2026, Community Fibre told us, through a partner audit, that we'd listed its top home speed as 3 Gbps when it now offers 5 Gbps. We corrected it on every page we found it on, and logged the change.
How we measure up to the CMA's CARE test
The Competition and Markets Authority says comparison sites should be Clear, Accurate, Responsible and Easy to use (Competition and Markets Authority, 2017). It's a good test for any comparison site, including us.
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Clear
The CMA asks: explain the service and how the site makes money.
What we do: this page, our affiliate disclosure and how we rank deals explain both.
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Accurate
The CMA asks: information that is complete, correct, relevant, up to date and not misleading.
What we do: named, dated sources, prices checked again after 90 days, and a public corrections log.
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Responsible
The CMA asks: protect people's details and be easy to deal with.
What we do: a privacy policy that explains how we use your details, and a phone number and email you can reach us on.
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Easy to use
The CMA asks: make information easy to find and understand.
What we do: short answers first, a postcode search that shows the deals at your address, and free tools that do the sums for you.
This is our own check against the CMA's principles. It isn't an endorsement from the CMA.
How we use AI
We use AI tools on paid business accounts to help with research, data analysis and code. It never has the final say: a person checks every page before it goes live, and both of us check our most important work.
Read the detail
Everything on this page, with the full workings.
Quick answers
Can I trust BroadbandSwitch.uk?
We think you should judge for yourself, so we show you how we work. You pay us nothing, deals are listed lowest price first by default, no provider can pay to move up, named people check every page before it goes live, and we fix mistakes in public.
How does BroadbandSwitch.uk make money?
Providers pay us a commission when you order one of their deals through our links and your switch goes through. It's typically about £30 to £60 per switch. You pay the provider's standard price and never pay us anything.
Can providers pay to appear higher?
No. Deals are listed by monthly price, lowest first, by default. No provider can pay to change that, and a deal that pays us more commission stays exactly where its price puts it.
Will I pay more if I switch through BroadbandSwitch.uk?
No. You pay the provider's standard package price, the same as going to them direct, and you never pay us a fee.
Who runs BroadbandSwitch.uk?
Upleashed Limited, a company incorporated in the Isle of Man (company number 021517V), with its registered office at Sycamore House, Glen Duff, Lezayre, Isle of Man, IM7 2AT. Dr Alex J. Martin-Smith or Adrian James checks every page before it goes live.
Where do your prices come from?
Our comparison shows live prices from 30+ UK providers for your exact address, refreshed several times a day. Prices in our guides are checked again once they're 90 days old.
How do I report a mistake?
Email editor@broadbandswitch.uk with the page and what's wrong. We usually reply within 1 to 2 working days and fix substantive errors within 2 to 5 working days, then log them in our public corrections log.
Does BroadbandSwitch.uk use AI?
Yes, on paid business accounts, to help with research, data analysis and code. A person checks every page before it goes live, and our AI page explains exactly how we use it.
References
- Competition and Markets Authority. (2017, September 26). Digital comparison tools market study: Final report. https://assets.publishing.service.gov.uk/media/59c93546e5274a77468120d6/digital-comparison-tools-market-study-final-report.pdf
- Jackson, M. (2026, June 19). New report examines the UK's public switched telephone network switch off. ISPreview UK. https://www.ispreview.co.uk/index.php/2026/06/new-report-examines-the-uks-public-switched-telephone-network-switch-off.html
- Martin-Smith, A. J. (2026). The last dial tone: The UK PSTN and WLR switch-off (Report No. 26). BroadbandSwitch.uk. https://broadbandswitch.uk/reports/the-last-dial-tone/
Page updated . We review it every three months, and sooner if anything changes.