Altnet Verified

Earth Broadband

Earth Broadband is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses across the UK.

★★★★☆ 3.8 / 5
2183 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Earth Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Earth Broadband is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses across the UK.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Earth Broadband was a Southampton-based UK altnet full-fibre broadband provider that operated nationally using wholesale partner networks. Registered as Earth Broadband Limited (Companies House 14048463) at Office D, Beresford House, Town Quay, Southampton SO14 2AQ and trading from 2022, the company built a Trustpilot following of 2,184+ reviews at 4.0/5 before entering financial difficulty and liquidation. In August 2025 the Earth Broadband brand and customer base was acquired by Telecom Acquisitions Limited, part of the TalkTalk Holdings Limited group, with customers being migrated onto Home Telecom's infrastructure under the wider TAL Group (which also includes Fleur Telecom and Eclipse Broadband). Recent months have seen customer complaints regarding mid-contract price rises and closed support channels during the transition, and at the time of writing the earthbroadband.co.uk domain was reporting a DNS error. The CISAS ADR scheme remains applicable for legacy disputes. Existing customers are advised to verify their account and service continuity directly with the Home Telecom support team before actioning any changes.

Key details

Year founded2022
ADR schemeCISAS
Parent companyTelecom Acquisitions Limited (ultimate: TalkTalk Holdings Limited)
Legal name Earth Broadband Limited (in liquidation - brand now operated under Home Telecom by Telecom Acquisitions Ltd) Companies House 14048463 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.earthbroadband.co.uk to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

National

Earth Broadband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Earth Broadband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Earth Broadband must follow.
Complaints
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Earth Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Earth Broadband's Companies House registration?
Companies House lists Earth Broadband Limited (in liquidation - brand now operated under Home Telecom by Telecom Acquisitions Ltd) under company number 14048463. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Earth Broadband?
Our directory captured Trustpilot as 3.8 out of 5 with 2183 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Earth Broadband?
Our dataset records: National
Is Earth Broadband in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Earth Broadband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Earth Broadband?
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for Earth Broadband?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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