Altnet Verified ISPA member

Airband

Airband is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in Rural Wales;Midlands;SW England.

★★★★☆ 4.0 / 5
10,800+ reviews on Trustpilot Last verified: 2026-04-18
View on Trustpilot →

About Airband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Airband is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in Rural Wales;Midlands;SW England. Established in 2009. Services include ultrafast full fibre connections with fast upload and download speeds. Focused on bringing reliable connectivity to rural communities that traditional providers have underserved. Part of Macquarie Asset Management.

Key details

Year founded2009
ISPA member Listed member View ISPA members directory →
ADR schemeCommunications Ombudsman
Parent companyMacquarie Asset Management
Legal name Airband Community Internet Limited Companies House 07114545 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.airband.co.uk to check availability directly.

What stands out

  • Full fibre network
  • Rural coverage specialist
  • Gigabit-capable
  • Business-grade service
  • Independent UK altnet

Recognition

  • BDUK Project Gigabit partner of the year
  • ISPA rural award
  • Verified UKWISPA member 2025/26 (Full Commercial WISP)

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Fixed Wireless
  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

Rural Wales;Midlands;SW England

Airband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Airband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Airband must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Airband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Airband's Companies House registration?
Companies House lists Airband Community Internet Limited under company number 07114545. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Airband?
Our directory captured Trustpilot as 4.0 out of 5 with 10800 reviews. Snapshot date in our directory: 2026-04-18. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Airband?
Our dataset records: Rural Wales;Midlands;SW England
Is Airband in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Airband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Airband?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Airband?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.