brsk broadband deals: the brand is now YouFibre
There are no brsk deals to buy, because brsk is no longer a broadband provider: its brand was folded into YouFibre during the first half of 2026, and brsk.co.uk now redirects to a YouFibre page that says the brsk brand has become YouFibre. If you were a brsk customer you are a YouFibre customer now, and the company promised no immediate changes to customers' contracts, plans, pricing, points of contact or day-to-day operations, so the deal you signed is the deal you still have. If you are shopping, the packages on that network start at £20 a month for 200 Mbps symmetric with £0 to set up, fixed for 24 months, and they are sold under the YouFibre name (checked 16 September 2026). One thing the old version of this page never told anyone, and which matters more to former brsk customers than any of the corporate history: brsk disclosed a data breach on 27 November 2025 affecting 230,105 customer records. What was taken, what was not, and what to do about it are set out below. And because a single network is never the whole answer, compare every line at your address at broadbandswitch.uk/compare/.
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Every figure on this page carries the date it was checked. What happened to brsk was checked by following brsk.co.uk to YouFibre's own notice on 17 September 2026; the dates, the customer numbers and the breach details come from the companies' own statements and from ISPreview; the prices, terms and network figures are the ones we read from youfibre.com on 16 September 2026, because YouFibre is who sells on this network now; the other providers' prices come from their own sites or our hand-checked deals table on the dates shown; the live comparison lower down is refreshed daily.
What happened to brsk?
Direct answer: brsk is no longer a broadband provider: its brand was folded into YouFibre during the first half of 2026, and brsk.co.uk now redirects to a YouFibre page that says the brsk brand has become YouFibre. It was announced on 11 January 2026, customer migration began on 1 March 2026 and ran in phases through the first half of the year, and by June 2026 the integration was done, and the combined base passed 500,000 customers. Nothing was switched off: the fibre, the customers and the contracts all carried on under a different name.
Brand retirements are usually reported as though something dramatic happened, and this one was the opposite of dramatic. Two retail brands, brsk and YouFibre, had been selling over the same wholesale network since 2024, which is an expensive way to run one business. The group decided on 11 January 2026 to keep one of them. From there it was mechanical: customer migration began on 1 March 2026 and ran in phases through the first half of the year, and by June 2026 the integration was done, and the combined base passed 500,000 customers. The commitment made at the time was no immediate changes to customers' contracts, plans, pricing, points of contact or day-to-day operations, and nothing we can find since suggests it was broken.
The clearest confirmation is the simplest one. Type brsk.co.uk into a browser today and it does not resolve to a brsk website: it forwards to a page on YouFibre's own site saying the brsk brand has become YouFibre. We followed it on 17 September 2026 to check, and we will follow it again at each review of this page.
Nothing to do
The company's commitment was no immediate changes to customers' contracts, plans, pricing, points of contact or day-to-day operations. You are billed under a different name, and the deal is the one you signed.
There is no brsk deal
What you can buy on the same fibre is sold as YouFibre, from £20 a month for 200 Mbps symmetric with £0 to set up.
Read the breach section
brsk disclosed a data breach on 27 November 2025 affecting 230,105 customer records. The stolen data does not stop mattering because the brand did, and the section below says what to do.
For the wider pattern, our altnet consolidation tracker follows which independent networks are merging into which, and our report on the great consolidation explains why a market that had more than eighty altnets in 2021 is unlikely to keep them all. brsk is one of the tidier examples: a brand retired, a customer base kept.
What does it cost now, under the YouFibre name?
Direct answer: Four symmetric packages with £0 to set up, from £20 a month for 200 Mbps to £50 for 8000 Mbps (checked 16 September 2026). Better still, the price is fixed for the whole of the 24-month term, with no annual rise of any kind, so the advertised figure is also the average across the term.
This is the unusual and genuinely good part of the product a former brsk customer inherited. Most providers advertise one number and charge two or three: a headline for the first year, a step at month 13, a standard price at the end. Here there is one number for 24 months. Annual price increases will not apply to Fixed Term Packages, in the company's own words, which is clause 7.3 of its residential terms rather than a marketing line. The step comes at the end of the term rather than inside it, and it is a real one: £34.99 on the entry package against £20, a rise of 75%.
| Package | Speed | Price a month | Total over the term | List price after |
|---|---|---|---|---|
| You 200 | 200 Mbps both ways | £20 | £480 over 24 months | £34.99 once the term ends |
| You 1000 | 1000 Mbps both ways | £25 | £600 over 24 months | £39.99 once the term ends |
| You 2000 | 2000 Mbps both ways | £30 | £720 over 24 months | £44.99 once the term ends |
| You 8000 | 8000 Mbps both ways | £50 | £1,200 over 24 months | £129.99 once the term ends |
What is included at that price
£0 to set up, a Wi-Fi 7 router as standard, subject to availability, unlimited data, and every package carries the same average speed up and down, which is the thing no Openreach or cable entry package matches. On speed, YouFibre guarantees the advertised speeds to the router, measured on a wired connection, and calculates its minimum guaranteed speed the way the Advertising Standards Authority asks: the midpoint between the fastest and slowest speeds for the package at peak times, between 8pm and 10pm.
What costs extra: YouMesh Wi-Fi boosters and a static IP address are sold as add-ons. YouPhone at £5 a month for evening and weekend calls to UK landlines, £10 for UK landlines at any time and £15 for UK landlines and mobiles at any time. There is no television product, so a household that wants broadband and TV on one bill is looking at a different provider.
Two conditions attach to the figures above. The promotional prices on this page ran for September 2026, and YouFibre reissues its offer terms month by month. The promotional prices are for new customers, and for existing customers taking a new 24-month term. So they are what was being offered on the date shown rather than a permanent rate card, which is the reason every number on this page carries its date. For the arithmetic on any provider, our price and contract checker works out the real cost of a deal over its term, and gigabit deals shows every gigabit option at your postcode.
If you were a brsk customer, what changed?
Direct answer: Almost nothing, which is the honest answer rather than a reassuring one. The commitment was no immediate changes to customers' contracts, plans, pricing, points of contact or day-to-day operations, and the fibre itself never changed hands: brsk customers were always carried on the Netomnia network, which is the same network YouFibre runs on. Two things are worth your attention: your term end date, and the data breach.
Six things to know as a former brsk customer
Only two of them need you to do anything.
Your contract did not change
The commitment at the announcement was no immediate changes to customers' contracts, plans, pricing, points of contact or day-to-day operations. Your speed, your price and your term end date are the ones you agreed to.
Your connection did not change
Nothing physical moved, and the fibre itself never changed hands: brsk customers were always carried on the Netomnia network, which is the same network YouFibre runs on. No engineer visit, no new router, no change of speed: only the name on the bill.
Find your term end date and diarise it
This is the one action worth taking. The price is held for the term, and then once the fixed term ends the package becomes a monthly rolling one, and the charges on a monthly rolling package may then increase each year in line with the Consumer Price Index. Nobody will prompt you, so put the date in your calendar and re-contract or switch when it arrives.
Check where you stand on television
Ask in writing and keep the answer, because this is the only part of the old product that did not obviously survive. The announcement left open whether YouFibre would keep brsk's Netgem-based TV service, so anyone who had it should confirm its position with YouFibre rather than assume.
Treat the breach as still live
On 27 November 2025, brsk disclosed a data breach on 27 November 2025 affecting 230,105 customer records. The section below sets out what was taken and the one habit that covers most of the risk.
Keep comparing anyway
Loyalty is not rewarded anywhere in this market. When your term ends, run your postcode and look at every line before renewing, because YouFibre will match another provider's offer if it is not cheaper over 24 months, calculated on the average monthly cost across the term, on proof sent from the provider rather than from a comparison site.
If something did change that you did not agree to, that is a different conversation and you have rights. A provider cannot vary a fixed-term contract to your material detriment without giving you the chance to leave penalty free. Our guide to complaints and your rights covers the route, and the dispute scheme here is the Communications Ombudsman, which you can go to after six weeks rather than waiting longer. Our explainer on why the fibre boom is consolidating covers the same ground for the ownership change still working its way through the regulator.
The data breach brsk disclosed
Direct answer: brsk disclosed a data breach on 27 November 2025 affecting 230,105 customer records. Taken: names, email addresses, postal addresses, phone numbers, installation and booking details, brsk account numbers, location data and, for some customers, an indicator of vulnerability status. Not taken: no financial information, passwords or account login credentials were involved, according to brsk. In response, brsk said it had informed the Information Commissioner's Office, the police and the relevant regulators, and offered those affected 12 months of personal, financial and web monitoring through Experian.
We have put this high on the page because it is the item most likely to still affect a reader, and because the previous version of this page did not mention it at all. A brand disappearing is administration. A couple of hundred thousand households' contact details, install histories and account numbers being taken is not, and the passage of time does not fix it: stolen data keeps working.
The detail that lifts this above a routine contact leak is one field. Among the records were, for some customers, an indicator of vulnerability status. That is a flag a responsible provider keeps precisely so it can look after people who need extra help, and it is the single most valuable thing in the file to anyone running a telephone fraud, because it identifies the households least likely to challenge a confident caller who already knows their address and their account number.
Contact and account data
The file held names, email addresses, postal addresses, phone numbers, installation and booking details, brsk account numbers, location data and, for some customers, an indicator of vulnerability status.
No payment data or passwords
By contrast, no financial information, passwords or account login credentials were involved, according to brsk. That materially limits the direct financial risk, and it does not limit the impersonation risk at all.
Regulators and monitoring
In response, brsk said it had informed the Information Commissioner's Office, the police and the relevant regulators, and offered those affected 12 months of personal, financial and web monitoring through Experian. If you were offered it and never enrolled, it costs nothing to do so.
The one habit that covers most of the risk
The rule is this: treat any call, text or email that knows your address, your install date or your account number as unverified until you have hung up and rung the provider back on a number you looked up yourself. A caller who knows your address, your install date and your account number sounds legitimate because that data was designed to prove legitimacy. It no longer does. Nothing genuine is ever lost by hanging up and ringing back.
Two things follow for anyone still on this network. Your provider will never ring out of the blue and ask you to move money, install remote-access software or read out a code from a text message; if that call comes, it is not them. And if you think you have lost money, report it to your bank immediately and to Action Fraud, because speed decides whether a payment can be recalled. The Information Commissioner's Office publishes plain guidance for people caught in a breach, and it is linked in the references below. Our guide to scam calls pretending to be your broadband provider covers exactly the calls that follow a leak like this one.
The network never changed hands
Direct answer: Nothing physical moved, and the fibre itself never changed hands: brsk customers were always carried on the Netomnia network, which is the same network YouFibre runs on. That network is Netomnia, the wholesale full fibre network in the same group, which builds its own XGS-PON fibre rather than renting Openreach, and it passes 3 million premises across 98 cities and towns.
The same fibre as before
Underneath the branding, the fibre itself never changed hands: brsk customers were always carried on the Netomnia network, which is the same network YouFibre runs on. The retail brand was a billing and marketing layer on top of it, and that is the layer that changed.
3 million premises
The network passes 3 million premises across 98 cities and towns, with 15% of the premises the network has passed, and is building towards 5 million premises by the end of 2027 and one million customers by 2028.
Its own XGS-PON build
Netomnia, the wholesale full fibre network in the same group, which builds its own XGS-PON fibre rather than renting Openreach. Building its own fibre rather than renting is what lets it sell the same speed up and down where Openreach packages cannot.
This is why the migration was so quiet, and it is worth understanding as a general principle rather than a fact about one brand. In UK broadband the company that builds the fibre and the company that sells you a package are often different, and they change at different rates. A retail brand can be retired, sold or rebranded without a single strand of glass moving. Our explainer on what altnets are sets out how these networks get built, and full fibre deals lists every FTTP option at a given postcode, whoever owns the pipe.
What brsk was, and where it built
Direct answer: brsk built its own full fibre network in urban streets that Openreach had been slow to reach, and came together with Netomnia in June 2024 through their shared investor Advencap. It built across the West Midlands, the North West, West Yorkshire, Lancashire, Greater Manchester, Cheshire, Staffordshire and Merseyside, including Birmingham, the Black Country, Bradford and Wigan, and reached 790,000 premises passed and 75,000 customers by the end of 2024.
It is worth recording what the brand did, because the coverage a reader has today exists partly because of it. Its focus was deliberate and slightly unfashionable: dense terraced streets and high streets in towns the large builders had ranked low, where the cost per premises is good but the properties are awkward. It grew quickly on that model, to 790,000 premises passed and 75,000 customers by the end of 2024.
Where it built is where the present network is strongest outside YouFibre's own original footprint. If you live in one of those towns, the reason you have a full fibre choice today may well be a brand that no longer exists. That is the ordinary way altnet coverage arrives: somebody builds, and somebody else ends up selling.
Ofcom's Spring 2026 figures put full fibre availability at 82% of UK premises and gigabit-capable availability at 89%, and the altnets are a large part of how that happened. Our report on the great consolidation follows what is happening to them now, and what altnets are explains the model.
Who owns it now, and what the CMA is deciding
Direct answer: Ownership is not settled. nexfibre, a joint venture owned by Liberty Global, Telefonica and InfraVia, agreed in February 2026 to buy the whole group for about £2 billion, with Virgin Media O2 separately buying the retail side, YouFibre and brsk, for £150 million. However, the deal went straight to a Phase 2 competition investigation on 1 July 2026, at the buyers' own request, and the Competition and Markets Authority has a statutory deadline of 15 December 2026. The CMA accepted interim undertakings on 24 July 2026, which keep the businesses running separately while it investigates. For a customer, a contract signed today runs on its own terms whatever the CMA decides, because the price is fixed for the term and the terms travel with the business.
This is the part of the story most likely to be reported inaccurately, so it is worth stating what has and has not happened. A deal has been agreed. It has not completed, and no competition authority has cleared it. On the contrary, the deal went straight to a Phase 2 competition investigation on 1 July 2026, at the buyers' own request, and the Competition and Markets Authority has a statutory deadline of 15 December 2026. The CMA accepted interim undertakings on 24 July 2026, which keep the businesses running separately while it investigates. The question the regulator is weighing is the overlap between the two networks, which one study put at 832,000 premises where a household could otherwise have chosen between them, which is a real question rather than a formality: two networks in the same streets is competition, and one network in the same streets is not.
What that means for a household is much duller than the headline, and the dullness is the point. In practice, a contract signed today runs on its own terms whatever the CMA decides, because the price is fixed for the term and the terms travel with the business. A change of owner does not void a contract, does not let a new owner raise a fixed price, and does not alter your notice rights. If terms are ever varied to your material detriment, the right to leave without penalty attaches to the variation, whoever owns the company at the time.
We will update this page when the Competition and Markets Authority reports, and the figures above carry their dates so you can see how current they are. Our explainer on why the fibre boom is consolidating covers why deals like this one keep happening, and the altnet consolidation tracker lists every one in progress.
Does it reach your address?
Direct answer: Only where the network has been built: 3 million premises across 98 cities and towns, including the areas brsk built, which were the West Midlands, the North West, West Yorkshire, Lancashire, Greater Manchester, Cheshire, Staffordshire and Merseyside, including Birmingham, the Black Country, Bradford and Wigan. It is built street by street, so the exact address is the answer rather than the town.
Two footprints were combined here, and they do not look alike. brsk built in dense urban England, in the towns listed above. YouFibre's own original build is elsewhere. Put together they reach 3 million premises, with 15% of the premises the network has passed, heading for 5 million premises by the end of 2027 and one million customers by 2028. None of that tells you about your house, because a network like this is built one street at a time and the next road can be live while yours is not.
If it has not reached you, most addresses now have another full fibre route: Ofcom's Spring 2026 data puts full fibre availability at 82% of UK premises and gigabit-capable availability at 89%. Our full fibre deals page lists every FTTP option at your postcode, and the availability checker shows which networks reach a given property.
Find out what actually reaches your address
Enter your postcode and our comparison lists every provider we can switch you to, on every network that reaches you, lowest price first.
Check my postcode →Reviews, complaints and the gaps
Direct answer: The brand you are now with scores 4.7 out of 5 from 102,062 reviews on Trustpilot, checked 16 September 2026, which is at the top of the market. It has no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more, so the standard independent check is unavailable, and YouFibre is not one of the providers signed up to Ofcom's wider automatic compensation scheme, so a total loss of service or a missed repair appointment carries no automatic daily payment.
Read the review score for what it is. A 4.7 across more than a hundred thousand reviews is a strong result and better than any large provider manages, and a review profile is still a sample of people who chose to write rather than a random one. Two events in the recent record are worth knowing alongside it, because a score does not capture them: brsk disclosed a data breach on 27 November 2025 affecting 230,105 customer records, and YouFibre's service was disrupted by a denial of service attack on 28 November 2025, which its chief executive acknowledged publicly the same day and which the company had largely mitigated by the following morning.
| Provider | Complaints per 100,000 |
|---|---|
| Plusnet | 4 |
| Sky | 5 |
| Virgin Media | 6 |
| EE | 6 |
| Industry average | 6 |
| BT | 7 |
| Vodafone | 8 |
| TalkTalk | 10 |
| YouFibre, the brand brsk became | no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more |
An absence is neither a good record nor a bad one; it means the provider sits below a stable market share of 1.5% or more, the share at which Ofcom tables a provider. The dispute route is the Communications Ombudsman, and you can escalate after six weeks. The complaints code promises a response within 48 hours, and two working days once a complaint reaches a manager. Our Complaints Floor report explains how much of the UK market now sits outside Ofcom's tables, and our automatic compensation guide lists which providers pay automatically when service fails.
How it compares with the other lines at the same address
Direct answer: On price across the term it is one of the stronger buys in the market: £25 a month for 1000 Mbps symmetric, fixed for 24 months, against £34.41 for BT's entry full fibre, £26 for Sky's and £34 for Zen's Full Fibre 900. What the big providers sell that it cannot is an address they can reach almost anywhere, plus television and mobile on one bill.
| Provider | What it is | Advertised price | Average over 24 months | Price steps in the term |
|---|---|---|---|---|
| YouFibre, the brand brsk became | Its own full fibre | £25 for 1000 Mbps (checked 16 September 2026) | £25 | None |
| Community Fibre | Its own full fibre | £25 for 1 Gbps (checked 16 September 2026) | £28 | £3 each April |
| BeFibre | Its own full fibre | £26 for 900 Mbps (checked 16 September 2026) | £28 | One, at month 13 |
| Gigaclear | Its own rural full fibre | £19 for 300 Mbps (checked 16 September 2026) | £28.25 | One, at month 19 |
| Zen | Openreach or CityFibre | £34 (verified 1 September 2026) | £34 | None |
| BT | Full fibre, Openreach | £29.99 (checked 15 September 2026) | £34.41 | £4 each April |
| Sky | Full fibre, Openreach or CityFibre | £23 (checked 15 September 2026) | £26 | No fixed amount |
Read the last column alongside the price, because it is where most of the difference over two years hides. When we last hand-checked every deal, on 1 September 2026, the 373 broadband-only deals from the 28 providers we compare started at £13.50 a month (4th Utility, 150 Mbps on CityFibre), with good full fibre clustering between £23 and £34 a month and a median of £28. A gigabit line at £25 held for the whole term sits under that median, which is the honest summary of the value case for the network brsk built.
Who should take it, and who should not?
Direct answer: Take it if the network reaches your property, you want symmetric speed at a price that does not move for 24 months, and you do not need television on the same bill; look elsewhere if you want automatic compensation when service fails, if you want one bill for broadband, TV and mobile, or if an unsettled ownership question would bother you.
Take it when
One or more of these applies to your household
- The network reaches your exact property, which is the first and largest condition
- You want a price that does not move: the price is fixed for the whole of the 24-month term, with no annual rise of any kind
- Upload matters: every package carries the same average speed up and down, where every Openreach and cable entry tier is asymmetric
- You want value at the top end: £50 for 8000 Mbps is unmatched anywhere in the market
- You are leaving another provider mid-contract: YouFibre pays up to £300 towards the exit fee from your old provider, by bank transfer rather than bill credit
- Money is tight: YOU 50 is £16.99 a month for 50 Mbps, which several altnets do not offer at all
Another line is the better buy when
This network does not suit you
- The network has not reached your property, which no amount of comparison can fix today
- You want automatic payouts when service fails: YouFibre is not one of the providers signed up to Ofcom's wider automatic compensation scheme, so a total loss of service or a missed repair appointment carries no automatic daily payment.
- You want television, mobile and broadband on one bill, which means Sky, Virgin Media, BT or EE
- You want a settled owner: the deal went straight to a Phase 2 competition investigation on 1 July 2026, at the buyers' own request, and the Competition and Markets Authority has a statutory deadline of 15 December 2026
- You want a published Ofcom complaints record to judge by: it has no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more
- You had brsk's television service and want to keep it, and its future was left open when the two brands merged
The test is the same as everywhere on this site: run the postcode, see what is actually available, and compare the total over the term rather than the headline.
What should you check before you order?
Direct answer: Six checks, five minutes: stop hunting for a brsk deal, check the exact address rather than the town, read the price as a term price, diarise the term end before you sign, check the install conditions, and claim the buy out rather than waiting for it.
Six-step check
Run each before you commit to a contract.
Stop looking for a brsk deal
brsk is no longer a broadband provider: its brand was folded into YouFibre during the first half of 2026, and brsk.co.uk now redirects to a YouFibre page that says the brsk brand has become YouFibre. Anything advertising a brsk package today is out of date, and the thing to compare is what is sold on that network now.
Check the exact address, not the town
The network passes 3 million premises across 98 cities and towns, and it was built street by street. The property is the answer.
Read the price as a term price
On a fixed term package the price is fixed for the whole of the 24-month term, with no annual rise of any kind, so £25 a month is £600 over 24 months. Compare that against the average of any deal that steps up at month 13.
Diarise the term end before you sign
The step comes at the end rather than inside the term: once the fixed term ends the package becomes a monthly rolling one, and the charges on a monthly rolling package may then increase each year in line with the Consumer Price Index, and the list prices are £34.99 to £129.99. The entry package rises by 75%. Put the date in your calendar on the day you order.
Check the install conditions
The wording is specific: standard installation is free where the equipment YouFibre has to fit inside the property is no more than 100 metres from the nearest distribution point. If your property is unusual, get the position confirmed before the engineer arrives rather than after.
Claim the buy out rather than waiting for it
YouFibre pays up to £300 towards the exit fee from your old provider, by bank transfer rather than bill credit. It is a reimbursement you claim rather than a discount applied up front, so budget for paying the old provider first.
Related reading: YouFibre deals in full, how to switch broadband, leaving a contract early, social tariffs, and gigabit deals.
Live deals at your postcode
See every provider at your address, not only one network
The list above is one brand only. The full comparison shows every provider we can switch you to at your postcode, lowest price first, including full fibre from every other network, the cheapest deals and social tariffs.
Show every provider at my postcode →brsk: frequently asked questions
Does brsk still exist?
No, not as a broadband brand. brsk is no longer a broadband provider: its brand was folded into YouFibre during the first half of 2026, and brsk.co.uk now redirects to a YouFibre page that says the brsk brand has become YouFibre. The announcement came on 11 January 2026, customer migration began on 1 March 2026 and ran in phases through the first half of the year, and by June 2026 the integration was done, and the combined base passed 500,000 customers. Nothing was switched off and nobody lost service: the fibre, the customers and the contracts all carried on, and the name on the bill is what changed. If you are looking for a brsk deal today, what you will find is a YouFibre one, on the same network and often at the same address.
I was a brsk customer. What happened to my contract?
It travelled with you. The company's commitment at the announcement was no immediate changes to customers' contracts, plans, pricing, points of contact or day-to-day operations, so the speed you bought, the price you agreed and the term you signed are all unchanged; you are simply billed under a different name. The practical advice is the same as it would be without any of this: keep the order confirmation that shows your agreed price and your term end date, and act at the term end rather than rolling on to the standard price, because once the fixed term ends the package becomes a monthly rolling one, and the charges on a monthly rolling package may then increase each year in line with the Consumer Price Index.
Was there a brsk data breach?
Yes, and it is the part of this story that matters most to the people reading this page. brsk disclosed a data breach on 27 November 2025 affecting 230,105 customer records. What was taken: names, email addresses, postal addresses, phone numbers, installation and booking details, brsk account numbers, location data and, for some customers, an indicator of vulnerability status. What was not: no financial information, passwords or account login credentials were involved, according to brsk. In response, brsk said it had informed the Information Commissioner's Office, the police and the relevant regulators, and offered those affected 12 months of personal, financial and web monitoring through Experian. The vulnerability indicator is what makes this worse than a routine contact-data leak, because it identifies the households least able to spot a convincing impersonation. If you were a brsk customer, treat the advice below as still current: the data does not expire.
What should I do if my data was in the brsk breach?
One habit covers most of the risk: treat any call, text or email that knows your address, your install date or your account number as unverified until you have hung up and rung the provider back on a number you looked up yourself. Beyond that, be sceptical of anything that arrives unprompted and asks you to confirm details, pay something or install something, and never give card or bank details to an inbound caller whoever they claim to be. At the time, brsk said it had informed the Information Commissioner's Office, the police and the relevant regulators, and offered those affected 12 months of personal, financial and web monitoring through Experian. If you were offered that monitoring and never enrolled, it costs nothing to do so now. The Information Commissioner's Office publishes guidance for people caught in a breach, and it is worth reading once rather than never.
What does brsk broadband cost now?
It is sold under the YouFibre name, and on 16 September 2026 the promotional prices were £20 a month for 200 Mbps, £25 for 1000 Mbps, £30 for 2000 Mbps and £50 for 8000 Mbps, all with £0 to set up. Better still, the price is fixed for the whole of the 24-month term, with no annual rise of any kind, which is the single most useful thing about the pricing: the advertised figure is also the average across the term, so £600 over 24 months on the gigabit package rather than a number that steps up at month 13. Our YouFibre page sets out the list prices and what happens when the term ends.
Which network am I actually on?
The same one you were always on, because the fibre itself never changed hands: brsk customers were always carried on the Netomnia network, which is the same network YouFibre runs on. That network is Netomnia, the wholesale full fibre network in the same group, which builds its own XGS-PON fibre rather than renting Openreach, and it passes 3 million premises across 98 cities and towns, with 15% of the premises the network has passed. This is the reason the migration was undramatic: nothing physical moved. Your fibre, your router and your speed were unaffected, because only the retail brand changed.
What happened to brsk's TV service?
This is the one loose end worth chasing rather than assuming. The announcement left open whether YouFibre would keep brsk's Netgem-based TV service, so anyone who had it should confirm its position with YouFibre rather than assume. YouFibre does not sell a television product to new customers, so if you had the brsk TV package, ask YouFibre in writing what its position is and keep the answer. If it has ended and you want television with your broadband, Sky, Virgin Media and BT are the pages to read, and a streaming stick covers the free channels without a contract, with our broadband for streaming page on what speed that actually needs.
Is the price fixed, or does it rise every April?
Fixed, for the length of the term. YouFibre's own wording is blunt: Annual price increases will not apply to Fixed Term Packages. So there is no annual April increase of the kind that adds £4 at BT, £4 at EE, £4 at TalkTalk or £4 at Virgin Media. What does change is the end of the term: once the fixed term ends the package becomes a monthly rolling one, and the charges on a monthly rolling package may then increase each year in line with the Consumer Price Index. Diarise the term end date the day you sign, because nobody will prompt you. Our page on out-of-contract prices covers that moment provider by provider.
Who owns it now?
Ownership is unsettled, and it is worth being precise rather than repeating the headline. nexfibre, a joint venture owned by Liberty Global, Telefonica and InfraVia, agreed in February 2026 to buy the whole group for about £2 billion, with Virgin Media O2 separately buying the retail side, YouFibre and brsk, for £150 million. However, the deal went straight to a Phase 2 competition investigation on 1 July 2026, at the buyers' own request, and the Competition and Markets Authority has a statutory deadline of 15 December 2026. The CMA accepted interim undertakings on 24 July 2026, which keep the businesses running separately while it investigates. The competition question is the overlap between the two networks, which one study put at 832,000 premises where a household could otherwise have chosen between them. So nothing has completed, and no regulator has approved anything. For a customer the practical position is simpler than the corporate one: a contract signed today runs on its own terms whatever the CMA decides, because the price is fixed for the term and the terms travel with the business.
Does it have a social tariff?
Yes, which is more than several altnets offer. YOU 50 is £16.99 a month for 50 Mbps on a 24-month contract, with the price fixed for the whole of it, rising to £26.99 afterwards, and eligibility runs on Universal Credit, Income Support, Pension Credit, income-related Jobseeker's Allowance, Housing Benefit, Personal Independence Payment or Attendance Allowance, with evidence needed before the order is placed. Our social tariffs guide lists every social tariff in the UK and what each one asks you to prove, and the cheapest in the market on 1 September 2026 was £12.50 a month.
Does it pay automatic compensation if something goes wrong?
No, and that is a real gap. YouFibre is not one of the providers signed up to Ofcom's wider automatic compensation scheme, so a total loss of service or a missed repair appointment carries no automatic daily payment. It does run one scheme of its own: YouFibre runs its own compensation scheme for delayed number porting, crediting a day's subscription for each day of delay. The dispute route if a complaint goes nowhere is the Communications Ombudsman, and you can escalate after six weeks rather than waiting longer. Its complaints code promises a response within 48 hours, and two working days once a complaint reaches a manager. Our automatic compensation guide lists which providers pay automatically and what the rates are.
Should I order it, or look elsewhere?
Where it reaches, it is one of the stronger buys in the market on price alone: £25 for 1000 Mbps symmetric, £0 to set up, a Wi-Fi 7 router as standard, subject to availability, and the price held for the whole term. The reasons to look elsewhere are specific rather than general: you want television and mobile on one bill, you want automatic compensation when service fails, or you want an owner whose identity is settled. The honest test is the same as everywhere on this site: run your postcode, see every line that reaches you, and compare the total over the term.
How do I switch to it from another provider?
It is not an Openreach provider, so the one-touch switch process that covers Openreach-to-Openreach moves does not apply in the same way. YouFibre tells your old provider you are leaving and switches you over on installation day, and says most people are connected within 10 days. On the install itself, standard installation is free where the equipment YouFibre has to fit inside the property is no more than 100 metres from the nearest distribution point. If you are leaving a contract early, YouFibre pays up to £300 towards the exit fee from your old provider, by bank transfer rather than bill credit, which is a reimbursement you claim afterwards rather than a discount applied up front. Our guide to switching broadband covers the process end to end, and leaving a contract early works out what an exit fee usually comes to.
In short
- There are no brsk deals to buy, because brsk is no longer a broadband provider: its brand was folded into YouFibre during the first half of 2026, and brsk.co.uk now redirects to a YouFibre page that says the brsk brand has become YouFibre.
- The sequence was short. It was announced on 11 January 2026, customer migration began on 1 March 2026 and ran in phases through the first half of the year, and by June 2026 the integration was done, and the combined base passed 500,000 customers.
- For a former brsk customer nothing about the deal changed, because the company committed to no immediate changes to customers' contracts, plans, pricing, points of contact or day-to-day operations.
- The part the old version of this page never mentioned: brsk disclosed a data breach on 27 November 2025 affecting 230,105 customer records. What was taken: names, email addresses, postal addresses, phone numbers, installation and booking details, brsk account numbers, location data and, for some customers, an indicator of vulnerability status. What was not: no financial information, passwords or account login credentials were involved, according to brsk.
- Nothing physical moved, because the fibre itself never changed hands: brsk customers were always carried on the Netomnia network, which is the same network YouFibre runs on.
- What you can buy on that network today, under the YouFibre name: £20 for 200 Mbps up to £50 for 8000 Mbps, with £0 to set up, and the price is fixed for the whole of the 24-month term, with no annual rise of any kind.
- Ownership is not settled: the deal went straight to a Phase 2 competition investigation on 1 July 2026, at the buyers' own request, and the Competition and Markets Authority has a statutory deadline of 15 December 2026. For a customer, a contract signed today runs on its own terms whatever the CMA decides, because the price is fixed for the term and the terms travel with the business.
Each line above stands on its own and carries its date, so it can be quoted as it is. Prices are refreshed from the providers' own price lists and our monthly deals check; the guide itself is reviewed by a person at least every three months, last on 17 September 2026.
References
- YouFibre
YouFibre. (2026). The brsk brand has become YouFibre. Retrieved 17 September 2026, from youfibre.com/brsk
- ISPreview
Jackson, M. (2026, January). Netomnia to merge retail UK broadband ISP brand brsk into YouFibre. ISPreview. ispreview.co.uk
- ISPreview
Jackson, M. (2026, June). Broadband ISP YouFibre tops 500,000 UK fibre customers on Netomnia. ISPreview. ispreview.co.uk
- ISPreview
Jackson, M. (2025, November). Concern as UK broadband ISP brsk hit by major customer data breach. ISPreview. ispreview.co.uk
- ISPreview
Jackson, M. (2024, April). brsk builds full fibre broadband cover to 500,000 UK homes. ISPreview. ispreview.co.uk
- ICO
Information Commissioner's Office. (2026). Your data matters: what to do if your data is breached. ico.org.uk
- YouFibre
YouFibre. (2026). Our plans. Retrieved 16 September 2026, from youfibre.com/our-plans
- YouFibre
YouFibre. (2026, July 10). Residential terms and conditions. Retrieved 16 September 2026, from youfibre.com
- YouFibre
YouFibre. (2026). Social tariff: YOU 50. Retrieved 16 September 2026, from youfibre.com/socialtariff
- GOV.UK
Competition and Markets Authority. (2026). nexfibre / Substantial merger inquiry. gov.uk
- Ofcom
Ofcom. (2026). Social tariffs: cheaper broadband for people on benefits. Updated 17 August 2026. ofcom.org.uk
- Ofcom
Ofcom. (2026). Telecoms and pay TV complaints. Published 23 July 2026. ofcom.org.uk
- Trustpilot
Trustpilot. (2026). YouFibre reviews. Retrieved 16 September 2026, from uk.trustpilot.com
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026). Ofcom automatic compensation rates. broadbandswitch.uk/guides/automatic-compensation-rates/
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026). Broadband deals, checked by hand. Verified 1 September 2026. broadbandswitch.uk/broadband-deals/
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026, July). The Complaints Floor: Report No. 30. broadbandswitch.uk/reports/the-complaints-floor/
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