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Full fibre broadband and home phone for people on new-build estates served by OFNL, from an Essex team rated 4.9 out of 5 on Trustpilot.
About Kinetic Telecom
Kinetic Telecom sells full fibre broadband with a home phone line to people living on new-build developments across the UK that are served by OFNL, the Open Fibre Networks network built into new homes. It sells pure fibre only, with no copper lines, and the phone line runs over the fibre connection.
Packages start at 80Mbps and reach 900Mbps in many areas, and the faster ones come with a Wi-Fi 7 router. Kinetic Telecom is a trading name of Kinetic Internet Limited, an Essex company set up in 2002, and its customers rate it 4.9 out of 5 from 90 reviews on Trustpilot. It takes part in One Touch Switch, so it can arrange your move from your current provider.
Checked 5 November 2026 against Companies House, ktel.co.uk and TrustpilotThe same company as Kinetic Internet
Kinetic Telecom and Kinetic Internet are both run by Kinetic Internet Limited (Companies House 04470080). Kinetic Telecom sells to homes, and Kinetic Internet sells to businesses. That is why both pages share one company number.
What Kinetic Telecom customers say
Trustpilot's score on the day we read it, next to the averages across this directory.
Read from Trustpilot on 5 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Kinetic Telecom on Trustpilot
Kinetic Telecom at a glance
- Type
- Independent ISP, for homes
- Status
- Active
- Technology
- Full fibre
- Network
- OFNL
- Where it sells
- New-build developments served by OFNL
- Headquarters
- Burnham-on-Crouch
- Ownership
- Independent
- Company
- KINETIC INTERNET LIMITED, 04470080, active, incorporated 26 June 2002
- Complaints scheme
- Communications Ombudsman
- One Touch Switch
- Yes
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Kinetic Telecom questions
Who owns Kinetic Telecom?
Kinetic Telecom is independently owned and has been trading since 2002.
What network does Kinetic Telecom use?
Kinetic Telecom sells broadband over OFNL. Whether it reaches your home depends on your address, and our postcode check shows what you can get.
Where is Kinetic Telecom available?
Kinetic Telecom sells broadband in New-build developments served by OFNL. Coverage changes street by street, so check your postcode for the deals available at your address.
Is Kinetic Telecom the same company as Kinetic Internet?
Yes. Kinetic Telecom and Kinetic Internet are both run by Kinetic Internet Limited (Companies House 04470080). Kinetic Telecom sells to homes, and Kinetic Internet sells to businesses.
What is Kinetic Telecom's Trustpilot score?
Kinetic Telecom scored 4.9 out of 5 on Trustpilot from 90 reviews when we read it on 5 November 2026. Scores change daily, so the live figure may differ slightly.
Can I switch to Kinetic Telecom without calling my current provider?
Yes. Kinetic Telecom takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.
How do I complain about Kinetic Telecom?
Complain to Kinetic Telecom first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the Communications Ombudsman, the independent complaints scheme Kinetic Telecom belongs to.
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No One Internet
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Nufibre
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