Plusnet broadband deals: current prices, the £4 rise, reward cards and what else your line can get

What does Plusnet broadband cost right now?

Direct answer: Plusnet's own site advertises full fibre from £22.99 a month with a £9.99 activation fee and a reward card of up to £100 on selected plans (checked 16 September 2026), and shows the tier prices only after a postcode check; in our hand-checked deals table of 1 September 2026 its plans ran from £20.99 to £26.99 a month with £20 upfront, so Full Fibre 74 works out at £25.82 a month across the term.

Plusnet sells five full fibre speeds from 74 Mbps to 900 Mbps plus one part-fibre package, all on the Openreach network, and it is BT Group's value brand: no television, no mobile bundle, a reward card instead of a discount. Full Fibre 145 cost the same as the slower part-fibre Fibre package in our table, and carried a larger reward card, so the older line was not the cheaper choice at that address. Every plan carries the £4 rise each 31 March, which Plusnet prints beside its own from price: £26.99 from 31 March 2027, then £30.99 from 31 March 2028.

On 16 September 2026 plus.net advertised full fibre from £22.99 a month with a £9.99 activation fee and a reward card of up to £100 on selected plans, while our hand-checked deals table of 1 September 2026 listed the same packages at £20.99 to £26.99 with a £20 upfront cost and reward cards of £80 to £165. A reward card is claimed after activation and is not money off the bill, so compare on the monthly price first and treat the card as a tie-breaker.

The practical reading of that table: the upfront cost is higher through the comparison and the reward card is larger, while the monthly price is lower on most tiers, so the right answer depends on whether you will actually claim the card. Our price and contract checker runs the arithmetic for any provider, our insight on what cashback, vouchers and free gifts are really worth puts a value on cards like these, and our price rise tracker lists what every major provider has confirmed for next year.

Our hand-checked deals table of 1 September 2026 listed Plusnet Full Fibre 74 at £20.99 a month, the part-fibre Fibre package and Full Fibre 145 at £22.99, Full Fibre 300 at £23.99, Full Fibre 500 at £25.99 and Full Fibre 900 at £26.99, each on 24 months with £20 upfront and the £4 rise, with reward cards of £80 on Fibre, £165 on Full Fibre 145 and £150 on Full Fibre 300, 500 and 900.

How does Plusnet's £4 rise work?

Direct answer: Plusnet adds £4 a month to the plan price on 31 March each year for contracts taken on or after 5 August 2025, raises out-of-bundle charges by 5% on the same day, states the amount in the contract so there is no right to leave, and prints the resulting prices beside its own from price: £26.99 from 31 March 2027 and £30.99 from 31 March 2028.

Since 17 January 2025 Ofcom has banned in-contract price rises linked to inflation and required any rise written into a contract to be stated in pounds and pence at the point of sale. Plusnet's policy page sets out three groups: £4 a month for contracts from 5 August 2025, £3 for contracts taken between 11 July 2024 and 4 August 2025, and CPI plus 3.9% for customers who have not changed contract since before 11 July 2024 and remain on the old inflation-linked system. Plusnet is unusually direct about what the rise does not give you: 'If we're only putting up the price of broadband, line rental, call plans and call charges in line with your terms and you choose to cancel because of that, you'll still need to pay any early termination charges if you're still within your minimum term'. Our page on the Plusnet price rise covers the March 2026 change in detail.

The practical rule is the one we use across this site: count both rises, because a new joiner sees the first one within twelve months and usually much sooner. Our guide to in-contract price rises sets out the Ofcom rules, and price rises by provider lists who fixes the amount, who varies it and who promises none at all.

What does Plusnet cost when the contract ends?

Direct answer: It rises to Plusnet's standard price, and Plusnet is one of the few providers that publishes what that is: in its price guide updated 30 July 2026, Full Fibre 74 goes from £20.99 in our table to £34.99 a month, and Full Fibre 900 from £26.99 to £51.99, for exactly the same service on exactly the same line.

Plusnet publishes its standard prices, and separate higher ones for customers who have never re-contracted, which is something almost no other provider writes down. The figures below are for customers who signed up or re-contracted from 5 August 2025. There is a second, higher list for customers who signed up before 11 July 2024 and never re-contracted, running from £42.48 to £77.50 a month, which works out at up to £306.12 a year more for the identical package. Ofcom requires your provider to tell you when your minimum term is ending, between 10 and 40 days before, and to remind you once a year after that.

This is the clearest published evidence in British broadband that staying put is charged for rather than rewarded, and it is worth saying that Plusnet is not unusual in charging it, only in printing it. Put the end of your minimum term in your diary the day you order. When it arrives you can re-contract with Plusnet at a new-customer price, or take the same Openreach line from someone else; our page on out-of-contract broadband prices sets both Plusnet groups out in full and shows what the same money buys elsewhere, and our guide to exit fees and set-up fees covers what leaving costs before that date.

Is Plusnet the cheapest way to get the line?

Direct answer: Often, and its own group is the competition. Plusnet's from price of £22.99 on 16 September 2026 sat £7 below BT's entry full fibre at £29.99 and below EE's £25.99, against Sky at £23, Vodafone at £24 and TalkTalk at £25; all of them sell the same Openreach line, and Plusnet, BT and EE are the same company selling it three ways.

Plusnet does not own the line into your home. At every address it is an Openreach line that BT, EE, Sky, Vodafone, TalkTalk, NOW, Zen and dozens of smaller providers also sell. Plusnet is BT Group's value brand, so the comparison that matters most is with its own siblings: the connection is identical, and what differs is the price, the support and what comes on top. Plusnet gives you a reward card and a router; BT gives you a TV platform and security software; EE gives you a Wi-Fi 7 hub and mobile bundles.

The wider market is worth a look too. When we last hand-checked every deal, on 1 September 2026, the 373 broadband-only deals from the 28 providers we can switch you to started at £13.50 a month (4th Utility, 150 Mbps on CityFibre), and good full fibre on a 24-month contract clustered between £23 and £34 a month with a median of £28. Plusnet's entry price sits at the lower end of that, which is the point of the brand. The full list, with first-year cost including each provider's rise, is on our verified deals page.

What decides which of these you can order is the network at your address. Ofcom's Spring 2026 data puts full fibre availability at 82% of UK premises and gigabit-capable availability at 89%, and Openreach's own footprint stood at 23.4 million premises on 30 June 2026. Plusnet sells only over Openreach, so where Openreach's full fibre has not arrived its answer is the part-fibre Fibre package at 66 Mbps, with an upgrade promise, while Virgin Media, CityFibre-based providers and altnets such as YouFibre, Hyperoptic and Community Fibre may have built their own line to your door. Our guide to Openreach against CityFibre explains the difference, and our insight on how UK wholesale broadband works covers why one line carries a dozen brands.

What does Plusnet give you: the Hub Two, Perks and no landline

Direct answer: The line is the same, so what Plusnet's price buys is a deliberately short list: the Hub Two, Plusnet Protect powered by Norton, free for 24 months, Plusnet SafeGuard, its free parental controls tool, UK-based support 8am to 8pm, seven days, and a reward card claimed after activation, and 24 or 12 month contracts; what it does not buy is television, a mobile bundle, a social tariff or, on full fibre, a home phone.

Each item below was checked against Plusnet's own pages on 16 September 2026. Where Plusnet shows a price only after a postcode check, we say so rather than guess.

One claim that circulates about Plusnet does not hold on its current pages, so it is not on this one: Plusnet does not promise a price held for the whole contract. Every plan taken from 5 August 2025 carries the £4 rise each 31 March, and Plusnet says in terms that a rise in line with your contract does not let you leave without an early termination charge.

Who should choose Plusnet, and who should not?

Direct answer: Choose Plusnet if you want a low price on the Openreach line with no television or mobile bundle attached, if a reward card you will actually claim tips the value, if you want UK-based support with the highest satisfaction score Ofcom publishes, or if you value knowing the standard price before you sign; look elsewhere if you need a home phone on full fibre, a social tariff, a second network at your address, or a provider whose landline record is not the worst in Ofcom's table.

The head-to-head pages cover the pairings people search for most: EE against Plusnet and BT's own deals for the third brand in the group. For the whole market at once, use your postcode.

Does Plusnet do a social tariff?

Direct answer: No. Plusnet does not run a broadband social tariff of its own. Our check of every provider's position on 6 July 2026 recorded Plusnet and EE as offering none and pointing eligible households to BT Home Essentials, the tariff of their sister brand, and no social tariff appeared on plus.net on 16 September 2026, so a household on Universal Credit, Pension Credit or another qualifying benefit cannot buy a discounted Plusnet plan and should compare the providers that do offer one.

Set against the market: our deals check of 1 September 2026 listed social tariffs from £12.50 a month across the providers we compare, BT Home Essentials starts at £16.50 and is the tariff Plusnet's own group points to, Vodafone Essentials Broadband costs £20 for up to 80 Mbps and is open to new customers, Virgin Media Essential Broadband costs £12.50, and Sky Broadband Basics at £20 is for existing Sky customers only. A social tariff is usually the cheapest full fibre a qualifying household can buy, and it is worth checking eligibility before taking any standard deal, including Plusnet's. Our social tariffs guide lists every provider's tariff and who qualifies, and our insight on how social tariff broadband works covers the application steps.

Best and worst in the same quarter: Plusnet's service record

Direct answer: Plusnet drew 4 broadband complaints per 100,000 customers in Ofcom's January to March 2026 data, the fewest of any broadband provider, below the industry average of 6 and below Sky (5), Virgin Media and EE (6), BT (7), Vodafone (8) and TalkTalk (10), and 7 landline complaints per 100,000, the most landline complaints in the market, up from 5 in the previous quarter, with Ofcom naming Plusnet and TalkTalk as the most complained about landline providers of the quarter; its Ofcom satisfaction score of 91% was the highest of any provider Ofcom names, while its Trustpilot score of 1.8 out of 5 was sixth of the seven largest providers we track, which is the opposite of where Ofcom's two measures place it.

Ofcom described the Q1 2026 industry figure of 6 per 100,000 as an all-time low, down from 40 per 100,000 at the 2011 peak. Plusnet's broadband figure has moved from 5 per 100,000 in Q1 2025 and 5 in Q4 2025 to 4 in Q1 2026, and from a peak of 31 since 2019, the largest fall of any provider in the series, which is the longest journey any provider in the table has made. That is the good half of the story.

The other half is the reason this section has its own heading. in the same quarter, under the same brand, Plusnet produced the fewest broadband complaints in the market and the most landline complaints in the market. ISPreview reported that 41% of Plusnet's landline complaints were driven by faults, service and provisioning, which points at engineering and installation rather than at billing. Our Report No. 30, The Complaints Floor, calls this the most interesting number in the release, and the practical reading for a buyer is simple: if you are ordering full fibre, which has no landline at all, the broadband figure describes what you are buying; if you are keeping a phone line on the older network, the landline figure is the warning.

Then the measure that disagrees with both. Ofcom's two instruments are built on different evidence and point the same way here: complaints escalated to the regulator, where Plusnet is first, and a representative satisfaction survey, where Plusnet is also first at 91%. Trustpilot puts Plusnet sixth of the seven largest providers we track, which is the opposite of where Ofcom's two measures place it, at 1.8 out of 5 from 12,473 reviews on 26 July 2026. Review platforms collect from whoever chooses to arrive, and people who have had a bad time arrive far more often, which is why a headline review score is a poor proxy for how a provider treats its customers on average. Use all three, and weigh them by how they were collected. If you do need to complain, the rules changed on 8 April 2026: a complaint that Plusnet has not resolved after six weeks, down from eight, can go free of charge to the independent ombudsman scheme it belongs to. Our complaints and your rights guide walks through the steps and the compensation you may be owed.

What should you check before you order Plusnet?

Direct answer: Six checks, five minutes: the price with the upfront cost and the reward card together, what happens on the two March dates, the standard price waiting at the end of the term, whether you need a phone line, the same line priced from everyone else, and the cooling-off period, notice and exit charge.

Related reading: exit fees and set-up fees by provider, how One Touch Switch works, keeping your phone number when you switch, out-of-contract broadband prices, and what cashback, vouchers and free gifts are really worth.

Live Plusnet broadband deals at your postcode