Ogi broadband deals: a year out of contract costs what two years did
Ogi publishes two documents and the useful thing only appears when you read them together. The plan cards print this year's price and the two April increases to come. The price guide dated 5 January 2026 prints the rolling price that applies once the minimum term ends. Put them side by side and Ogi's out-of-contract price is exactly double what the package averages across the contract, on two of its three packages: 300 Mbps averages £26 a month across the contract and rolls to £52, and 900 Mbps averages £32 and rolls to £64. Twelve months of doing nothing after the contract ends therefore costs £768 on the gigabit package, which is exactly what the whole 24-month contract cost. None of this is hidden. Ogi publishes the rolling price in its own price guide and prints the two April increases on the plan card, which is more than most providers do. The point is that almost nobody reads the two documents side by side. So put the end of your minimum term in your calendar on the day you order, because that is the day the price doubles. Compare every line at your address at broadbandswitch.uk/compare/.
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Every number here carries the date it was checked, and here is where each one comes from. The advertised prices and the two dated April increases were read from Ogi's own deals page on 17 September 2026; the rolling prices, the installation, equipment and early termination charges, the voice prices and the upload upgrades come from Ogi's Home Service Price Guide dated 5 January 2026; the speed and complaints wording comes from Ogi's own codes of practice; the complaints scheme was read from the Communications Ombudsman's own register and the company from Companies House. Ogi publishes no current figure for premises passed, customers or take-up anywhere on its own site, so every number in this section is ISPreview's with the date it was reported. The live comparison lower down is refreshed daily.
What does Ogi cost right now?
Direct answer: From £19 a month for 150 Mbps to £29 for 900 Mbps on a 24-month contract, with £0 to set up and a router included. Ogi adds £3 on 1 April each year, so those packages average £22, £26 and £32 across the term. Afterwards they roll to £41.25, £52 and £64.
This table has four columns because Ogi's pricing has four numbers in it, and most write-ups quote only the first. What you pay now, what you pay after each April, what that averages across the whole contract, and what it becomes when the contract ends. Every figure below comes from Ogi's own documents: the first two from the plan cards on its deals page, the last from the price guide dated 5 January 2026.
| Package | Speed | Advertised, then each April | Average across the term | Rolling price after it |
|---|---|---|---|---|
| Ogi 150 | 150 Mbps 15 Mbps up | £19 then £22, then £25 | £22 £528 over the term | £41.25 1.88 times the average |
| Ogi 300 | 300 Mbps 30 Mbps up | £23 then £26, then £29 | £26 £624 over the term | £52 2 times the average |
| Ogi 1Gig | 900 Mbps 90 Mbps up | £29 then £32, then £35 | £32 £768 over the term | £64 2 times the average |
Read the last two columns together
Ogi's out-of-contract price is exactly double what the package averages across the contract, on two of its three packages, Ogi 300 and Ogi 1Gig. £26 becomes £52; £32 becomes £64. The exception is Ogi 150, where the rolling price is a little under double the average rather than exactly double. The next section works through what that costs.
For the arithmetic on any provider, our price and contract checker works out the real cost of a deal over its term, our hand-checked deals table carries every figure with the date it was verified, and out-of-contract prices covers what happens at the end of the term across the market.
Why does a year out of contract cost what two years did?
Direct answer: Because Ogi's out-of-contract price is exactly double what the package averages across the contract. On 900 Mbps the contract averages £32 a month and the rolling price is £64, so twelve months of doing nothing costs £768 against £768 for the whole 24-month contract. The two figures are identical.
Follow the gigabit package through. You sign at £29 a month. On 1 April 2027 it becomes £32, and on 1 April 2028 it becomes £35. Across the 24 months that comes to £768, or £32 a month. The day the term ends, the price becomes £64, which is £29 a month more than you were paying the day before. Leave it there for a year and you pay £768, which is the same money the entire two-year contract cost you.
2 times the average
On Ogi 300 and Ogi 1Gig the rolling price is exactly double the 24-month average. The exception is Ogi 150, where the rolling price is a little under double the average rather than exactly double.
Diarise the term end
The fix is a calendar entry: put the end of your minimum term in your calendar on the day you order, because that is the day the price doubles. Set the reminder a month early and run your postcode then.
Published, in two places
Ogi prints both halves of this itself, in two separate documents. None of this is hidden. Ogi publishes the rolling price in its own price guide and prints the two April increases on the plan card, which is more than most providers do. The point is that almost nobody reads the two documents side by side.
| Package | Last in-contract price | Rolling price | The step | Whole contract | A year rolling |
|---|---|---|---|---|---|
| Ogi 150 | £25 | £41.25 | £16.25 | £528 | £495 |
| Ogi 300 | £29 | £52 | £23 | £624 | £624 |
| Ogi 1Gig | £35 | £64 | £29 | £768 | £768 |
Compare the last two columns row by row. On 300 Mbps the contract costs £624 and a year rolling costs £624. On 900 Mbps it is £768 against £768. The exception is Ogi 150, where the rolling price is a little under double the average rather than exactly double. Even there, a year rolling costs £495 against £528 for the whole contract, so the shape is the same.
It is worth saying who this actually costs, because it is not everybody. A household that rings Ogi at the end of the term and asks for a new deal will usually be offered one. A household that switches pays whatever the new provider charges. The person who pays the rolling price is the one who does nothing, and Ofcom's whole body of work on out-of-contract customers exists because that is a very large group. What makes Ogi worth a section rather than a line is the size of the multiple. A provider whose standard price is 20% above the contract price is charging you for inertia. One whose standard price is double is doing something else.
Our guide to out-of-contract broadband prices explains what every provider charges once the term ends and how to negotiate it down, the price and contract checker works out the real cost of a deal across its term, and how to switch broadband covers the move itself, which now takes one request.
The two April increases, and the credit Ogi deserves
Direct answer: Ogi adds £3 on 1 April each year, which over a 24-month contract means two increases. What is unusual, and good, is that Ogi prints the April 2027 and April 2028 prices on the plan card itself, so nothing about the increase is hidden.
Most providers tell you about an annual increase in a sentence of small print and leave you to do the arithmetic. Ogi prints the actual figures: the price now, the price from April 2027 and the price from April 2028, next to each other on the plan card. We have read a lot of provider pages this year and very few do that. It deserves saying out loud, because it is exactly the behaviour we want more of.
| Package | Now | From April 2027 | From April 2028 | Average across the term |
|---|---|---|---|---|
| Ogi 150 | £19 | £22 | £25 | £22 |
| Ogi 300 | £23 | £26 | £29 | £26 |
| Ogi 1Gig | £29 | £32 | £35 | £32 |
The practical use of that table is the last column. A £3 increase sounds small and is not: over a 24-month contract it is the difference between the £29 you see advertised on the gigabit package and the £32 you actually pay on average. Whenever you compare Ogi with anything else, compare that column rather than the headline, because a provider that holds its price for the whole term is cheaper than its advertised figure suggests and Ogi is dearer.
Our guide to in-contract price rises lists what every provider adds and when, price rises by provider tracks the announcements, and cheapest broadband deals sorts by ongoing price rather than headline.
The £2 upload upgrade nobody writes about
Direct answer: Ogi sells upload speed as a standalone add-on: £2 a month to double your upload speed, on every package up to Ogi 500, and £10 a month on Ogi 900 and Ogi 1Gig for the larger upload upgrade Ogi calls Super Up. No other provider on this site does this, and at £2 it is the cheapest meaningful upgrade we have found on any price list.
Start with where Ogi begins: upload runs at a tenth of download across the range, so Ogi 300 gives 30 Mbps up and Ogi 1Gig gives 90 Mbps. That is a normal ratio for full fibre sold over a network like this, and for streaming, browsing and video calls it is plenty. It is not plenty if you push large files out of the house, back a machine up to cloud storage, run a home server or upload video, and the usual answer to that is to buy a different provider.
Ogi's answer is £2 a month to double your upload speed, on every package up to Ogi 500. For £23 plus £2 you get 300 Mbps down and double 30 Mbps up, which is a better upload than several gigabit packages sold elsewhere and costs less than a cup of coffee a month. We have gone looking for a comparable option at other providers and there is not one: everywhere else, more upload means a more expensive package or a different company.
Two caveats keep it honest. It is an add-on, so it is money on top of a price that already rises every April, and you should put it into the average before you compare. And Ogi does not advertise it on the plan cards, so you will not meet it unless you open the price guide, which is precisely why it is in this section.
Our guide to upload against download speed explains how much you actually need, full fibre deals lists every FTTP option at your postcode, and our speed test shows what a line is really delivering.
What is included, and what leaving costs
Direct answer: Included: £0 to set up on a 24-month contract, against a standard charge of £60 otherwise, plus unlimited data and a router. Extra: Ogi Voice at £5 a month for evenings and weekends or £10 for anytime calls, with voicemail at £2 and number porting in or out at no charge. Leaving early is where it gets expensive, because the price guide says you will be charged for the remaining term of the contract.
A router, or keep your own
150 Mbps comes with an eero 6, 300 Mbps with an eero 6 and 900 Mbps with an eero 7. And a router is included in the package price, and you may keep using your own instead in exchange for an Ogi Eco Voucher.
Ogi Voice
Ogi Voice at £5 a month for evenings and weekends or £10 for anytime calls, with voicemail at £2 and number porting in or out at no charge. There is no television service and no mobile service, so this is a broadband and phone provider and nothing more.
The whole remaining term
The price guide says you will be charged for the remaining term of the contract, and up to £229 for an unreturned eero 6+ or eero 7 if you leave early, against £60 for the same unit at the end of the term.
One line in the price guide is unusual enough to quote, because it points the other way from most provider small print: a router is included in the package price, and you may keep using your own instead in exchange for an Ogi Eco Voucher. Almost every provider insists on shipping you hardware you do not need and then charges you if it goes missing. Ogi offers to leave you alone and say thank you. It is a small thing and it is the right instinct.
The clause to read before you sign
Leaving early is the weakest part of Ogi's published position. The price guide says you will be charged for the remaining term of the contract, with a worked example showing a customer who cancels in month seven of twelve paying for the remaining five. Ofcom requires a provider to deduct the costs it saves by no longer supplying you, and Ogi's published wording does not mention that deduction, so ask for the calculation in writing rather than accepting a figure. Set that against toob, which states its charge as the monthly price less £7, or Rise Fibre, which publishes a figure for each network it sells over.
Then there is the hardware, which runs to up to £229 for an unreturned eero 6+ or eero 7 if you leave early, against £60 for the same unit at the end of the term. That gap is the part to notice: the same unreturned router costs you four times as much if you leave early as it does if you see the contract out, which is a penalty dressed as a hardware charge. At the very start you do have 14 days to change your mind, though if the engineer has already been you pay the £60 installation.
Our guide to leaving a contract early explains what a provider may lawfully charge and how to challenge a figure, routers by provider compares the kit each one ships, router return charges covers what happens if you keep it, and 24-month deals covers the longer contracts across the market.
The speed promise, and the exit it comes with
Direct answer: There is none, and Ogi says so itself. Ogi does not publish a minimum guaranteed speed and says so in plain words: it can only tell you the average speeds achievable, and its own wording is that the minimum download speed you can expect to receive during peak time is around half your advertised speed. What it gives you instead is a way out: if the speed is significantly lower than expected and Ogi cannot improve it within 30 days, you can end the contract free of charge.
Most providers answer the speed question with a guaranteed minimum they will compensate you for missing, which sounds better than it is, because the figure is usually set low enough to be safe. Ogi does the opposite. Ogi does not publish a minimum guaranteed speed and says so in plain words: it can only tell you the average speeds achievable, and it tells you what to expect at the worst time of day rather than the best: the minimum download speed you can expect to receive during peak time is around half your advertised speed.
That is a more honest answer than most, and it comes with a better remedy than most: if the speed is significantly lower than expected and Ogi cannot improve it within 30 days, you can end the contract free of charge. A clean exit inside 30 days is worth more to a household than a few pounds of compensation on a bill, because the problem a slow line creates is not financial. Ask for that 30-day clock in writing if you ever need it, and note the date you first reported the fault.
Our guide to speeds lower than advertised sets out what to do when a line underperforms and what your rights are, our speed test measures what you are getting, and what speed you need works out the right package before you order rather than after.
The Welsh service, and where it stops
Direct answer: Better than any other provider we cover. Ogi runs a complete Welsh-language site at ogi.cymru rather than a token page, with its own Welsh email desk, and Ogi worked with Amazon to add Welsh to the eero router app, which makes it one of the few smart home systems you can run in Welsh. We could not find a published Welsh language scheme or any statement that bills are issued in Welsh, and the Welsh contact numbers are the same general lines as the English ones.
Plenty of companies operating in Wales put a Welsh page on the website and call it bilingual service. Ogi runs a complete Welsh-language site at ogi.cymru rather than a token page, with its own Welsh email desk, which is a different commitment: the whole site, navigation and support pages included, with a Welsh address to write to. If you would rather deal with your broadband provider in Welsh, that is the practical difference between possible and not.
The part we did not expect is the hardware. Ogi worked with Amazon to add Welsh to the eero router app, which makes it one of the few smart home systems you can run in Welsh. Getting a global manufacturer to add a language to a consumer app is slow, unglamorous work that benefits a small number of people, and a company that does it is telling you something about what it is for. It is also the sort of thing no comparison page mentions, which is why it is here.
Where it stops is worth saying too, because we looked. We could not find a published Welsh language scheme or any statement that bills are issued in Welsh, and the Welsh contact numbers are the same general lines as the English ones. None of that makes the Welsh service a pretence. It means the commitment is real at the front and not yet formalised at the back, and if bilingual billing matters to your household it is a question to ask before you order rather than after.
Does Ogi reach your address?
Direct answer: Across south Wales, in Bridgend, Caerphilly, Monmouthshire, Newport, Pembrokeshire, Rhondda Cynon Taf, Torfaen and the Vale of Glamorgan. Its network runs street by street through south Wales, so the town name tells you almost nothing and the exact address tells you everything. The network covers 118,000 premises in south Wales and a small part of England, with more than 20,000 customers.
South Wales
It reaches Bridgend, Caerphilly, Monmouthshire, Newport, Pembrokeshire, Rhondda Cynon Taf, Torfaen and the Vale of Glamorgan.
118,000 premises in south Wales and a small part of England
With more than 20,000 customers, as last reported.
150,000 was the target
On its own account, its first phase was meant to reach 150,000 premises, a target it set for the end of 2025 and has not yet met.
Ogi publishes no current figure for premises passed, customers or take-up anywhere on its own site, so every number in this section is ISPreview's with the date it was reported. That is worth flagging rather than glossing, because a network that stops publishing its progress is usually a network whose progress has slowed, and the figures bear that out: its first phase was meant to reach 150,000 premises, a target it set for the end of 2025 and has not yet met. We would rather say that plainly than quote a target as though it were an achievement.
If Ogi has not reached you, most Welsh addresses now have another full fibre route: Ofcom's Spring 2026 data puts full fibre availability at 82% of UK premises and gigabit-capable availability at 89%. Our full fibre deals page lists every FTTP option at your postcode, the availability checker shows which networks reach a property, and Cardiff broadband deals covers the city in detail.
Find out whether Ogi reaches your address
Enter your postcode and our comparison lists every provider we can switch you to, on every network that reaches you, lowest price first.
Check my postcode →The build, the money and the merger talk
Direct answer: Ogi is the 2021 rebrand of Spectrum Internet, a Welsh provider whose company was incorporated in 1998. It is Spectrum Fibre Limited, company number 12883320, registered at Hodge House on St Mary Street in Cardiff, built with £200 million committed by Infracapital, the infrastructure arm of M&G, in October 2020 and a £45 million financing package from the Cardiff Capital Region, announced in September 2024. It reported turnover of £7.8 million and a loss of £32.9 million in the year to 31 December 2024, with net liabilities of £88.2 million, its founding chief executive left in September 2025 and its chief financial officer stepped down during 2026, and Ogi and Fibrus, both backed by Infracapital, were reported in May 2026 to have discussed a merger that would create a network of around 600,000 premises and 160,000 customers; neither has confirmed or denied a deal, and Ogi says only that it continues to explore opportunities that may include merging with others.
Take the money first, because it explains the rest. £200 million committed by Infracapital, the infrastructure arm of M&G, in October 2020, and a £45 million financing package from the Cardiff Capital Region, announced in September 2024. That second one matters for how you read this page: public money from ten Welsh local authorities is in this network, which gives a Welsh household a legitimate interest in how Ogi behaves that it does not have with a purely private company.
On the numbers, this is a young network carrying a young network's losses: turnover of £7.8 million and a loss of £32.9 million in the year to 31 December 2024, with net liabilities of £88.2 million. Those are not alarming for a business three years into a build, and they are not comfortable either. The next set of accounts, to 31 December 2025, is due at Companies House by 30 September 2026, so there will be a fresher picture within weeks. If you are weighing a two-year commitment, that is the document to wait a fortnight for.
Two things have moved this year. First, its founding chief executive left in September 2025 and its chief financial officer stepped down during 2026, which is a lot of change at the top of a company this size. And Ogi and Fibrus, both backed by Infracapital, were reported in May 2026 to have discussed a merger that would create a network of around 600,000 premises and 160,000 customers; neither has confirmed or denied a deal, and Ogi says only that it continues to explore opportunities that may include merging with others. A merger would not change your contract or your price, and we would not tell you to avoid a provider over one, but it belongs in an honest page rather than out of it.
The last piece is the one that surprised us. Ogi did not secure a place on either lot of the Welsh Government's £70 million Extending High Speed Broadband framework, which went to Airband, Fibrus and Openreach for the larger builds and Airband, Fibrus and Wifinity for the smaller ones. Whether Ogi bid for that framework and was unsuccessful, or did not bid at all, is not on the public record, and we are not going to guess. We are not going to draw a conclusion from it beyond the obvious one: if you are in a Welsh community waiting for subsidised full fibre, the company building it may well not be the Welsh one.
Our guide to why the fibre boom is consolidating explains what happens to customers when an altnet is bought, the Fibrus page covers its reported merger partner, and the brsk page is what one of these stories looks like at the end.
Reviews, complaints and compensation
Direct answer: Ogi's Trustpilot profile stood at 4.4 out of 5 from 2,701 reviews on 17 September 2026. It has no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more. And Ogi is not one of the ten providers signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed engineer appointment carries no automatic daily payment.
A 4.4 across more than two and a half thousand reviews is a solid profile on a base large enough to mean something, and the recurring subjects are installation and engineers rather than sales, which is the part of a broadband purchase people actually experience. Read it as a signal rather than a measurement, because reviewers select themselves, but on this base it is worth having.
| Provider | Complaints per 100,000 |
|---|---|
| Plusnet | 4 |
| Sky | 5 |
| Virgin Media | 6 |
| EE | 6 |
| Industry average | 6 |
| BT | 7 |
| Vodafone | 8 |
| TalkTalk | 10 |
| Ogi | no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more |
On compensation the position is the common one among altnets and it is not in Ogi's favour: Ogi is not one of the ten providers signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed engineer appointment carries no automatic daily payment. The dispute route if a complaint goes nowhere is the Communications Ombudsman, which we read from the scheme's own register, and you can go there after six weeks. Ogi's published complaints code still names the scheme Ombudsman Services, which has been called the Communications Ombudsman for some time; it is the same scheme and the same six weeks. Before that, Ogi's code escalates internally to a Chief Officer within ten working days and then the chief executive's office within a further fifteen, which is a clearer published ladder than most providers offer.
An absence from Ofcom's table is neither a good record nor a bad one; it means the provider sits below a stable market share of 1.5% or more, the share at which Ofcom tables a provider. Our Complaints Floor report explains how much of the UK market now sits outside those tables, our automatic compensation guide lists which providers pay automatically, and complaints and your rights covers what to do when a provider is not in the scheme.
Ogi against the other lines at the same address
Direct answer: On the advertised price Ogi is competitive: £29 for 900 Mbps against £37.99 at Fibrus and £29 at Connect Fibre. On the average across the term it slips, because it adds £3 a year and they do not. Afterwards it is the dearest on this table.
| Provider | What it is | Advertised price | Average in contract | What happens to the price |
|---|---|---|---|---|
| Ogi 900 Mbps | Its own full fibre | £29 | £32 | £64 after the term |
| Ogi 300 Mbps | Its own full fibre | £23 | £26 | £52 after the term |
| Fibrus | Its own full fibre | £37.99 | £37.99 | £59.99 after the term |
| Connect Fibre | Its own full fibre | £29 | £29 | Held inside the term, reviewable after it |
| YouFibre | Its own full fibre | £25 | £25 | £39.99 after the term |
| toob | Its own fibre or CityFibre | £23 for 900 Mbps | £25 | £2 each April |
| BT | Full fibre, Openreach | £31.99 | £36.41 | £4 each April |
| Sky | Full fibre, Openreach or CityFibre | £29 | £32 | No fixed amount |
Read the third and fourth columns together and the pattern is clear. Ogi advertises at £29, which looks like the middle of this table, and averages £32, which puts it above Fibrus, Connect Fibre and YouFibre. Then the last column separates it from everything else: it is the only provider here that does both things, raising the price twice inside the contract and roughly doubling it when the contract ends. That is not a reason to avoid Ogi, because in much of south Wales it is the best line available. It is a reason to treat the term end as a diary entry rather than a formality.
For context on the market as a whole, when we last hand-checked every deal, on 1 October 2026, the 340 broadband-only deals from the 29 providers we compare started at £13.50 a month for the first 12 months, then £18.00 (4th Utility, 150 Mbps on CityFibre), with good full fibre clustering between £23 and £34 a month and a median of £28.
Put Ogi next to every other line at your address
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Compare at my postcode →Who should choose Ogi, and who should not?
Direct answer: Choose it if it is live at your address, you want the £2 upload upgrade, and you will put the term end in your calendar. Look elsewhere if you need a social tariff, want compensation when the line fails, or might have to leave early.
Take it when
One or more of these applies to your household
- It is live at your exact property, which across much of south Wales makes it the best line available
- You want the upload upgrade: £2 a month to double your upload speed, on every package up to Ogi 500
- You want to know the increases before you sign, because Ogi prints the April 2027 and April 2028 prices on the plan card itself, so nothing about the increase is hidden
- You already own a router you like, because a router is included in the package price, and you may keep using your own instead in exchange for an Ogi Eco Voucher
- You would rather deal with your provider in Welsh, because Ogi runs a complete Welsh-language site at ogi.cymru rather than a token page, with its own Welsh email desk
- You will diarise the term end, because Ogi's out-of-contract price is exactly double what the package averages across the contract
Another line is the better buy when
Its model does not suit you
- You will not diarise the term end, because the step on Ogi 1Gig alone is £29 a month
- You are on a qualifying benefit, because Ogi offers no social tariff, and it is not on Ofcom's list of the twenty-nine providers that do
- You want paying out when the line fails, because Ogi is not one of the ten providers signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed engineer appointment carries no automatic daily payment
- You might need to leave early, because the price guide says you will be charged for the remaining term of the contract and up to £229 for an unreturned eero 6+ or eero 7 if you leave early, against £60 for the same unit at the end of the term
- You want a guaranteed minimum speed, because Ogi does not publish a minimum guaranteed speed and says so in plain words: it can only tell you the average speeds achievable
- You want television or mobile on the same bill, because there is no television service and no mobile service
The test is the same as everywhere on this site: run the postcode, see what is actually available, and compare the average across the term rather than the headline.
What should you check before you order?
Direct answer: Six checks, five minutes: diarise the term end, compare the average rather than the headline, price in the upload upgrade, check the exact address, ask what leaving early costs, and ask about keeping your own router.
Six-step Ogi check
Run each before you commit to a contract.
- 1
Write the term end in your calendar now
Do it the day you order: put the end of your minimum term in your calendar on the day you order, because that is the day the price doubles. On 900 Mbps that date is worth £29 a month, or £768 against £768 if you leave it a year.
- 2
Compare the average, not the headline
Ogi adds £3 on 1 April each year, so 900 Mbps advertised at £29 really averages £32. That is the number to put next to anybody else's.
- 3
Add the £2 upload upgrade to the sum
£2 a month to double your upload speed, on every package up to Ogi 500. If you need it, price it in before you compare rather than after you order.
- 4
Check the exact address, not the town
Its network runs street by street through south Wales, so the town name tells you almost nothing and the exact address tells you everything. Put the exact postcode in, not the place name.
- 5
Ask what leaving early would cost
The price guide says you will be charged for the remaining term of the contract, and up to £229 for an unreturned eero 6+ or eero 7 if you leave early, against £60 for the same unit at the end of the term. Ofcom requires a provider to deduct the costs it saves by no longer supplying you, and Ogi's published wording does not mention that deduction, so ask for the calculation in writing rather than accepting a figure.
- 6
Keep your own router if you have a good one
a router is included in the package price, and you may keep using your own instead in exchange for an Ogi Eco Voucher. It is worth asking about at the point of order, because it is not offered on the plan card.
Related reading: our verified deals table, how to switch broadband, out-of-contract prices, social tariffs, and gigabit deals.
Live Ogi deals at your postcode
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Show every provider at my postcode →Ogi: frequently asked questions
How much is Ogi broadband a month?
150 Mbps is £19 a month, 300 Mbps is £23 and 900 Mbps is £29, all on a 24-month contract with £0 to set up and a router included. Those are the starting prices. Ogi adds £3 on 1 April each year, so what the packages actually average across the contract is £22, £26 and £32.
What happens to my Ogi price when the contract ends?
It goes to the rolling price in Ogi's price guide, and on Ogi 300 and Ogi 1Gig that price is exactly twice the contract average. 900 Mbps goes from a last in-contract price of £35 to £64, a step of £29 a month, which is £768 over a year against £768 for the entire 24-month contract that preceded it. None of this is hidden. Ogi publishes the rolling price in its own price guide and prints the two April increases on the plan card, which is more than most providers do. The point is that almost nobody reads the two documents side by side. The answer is to put the end of your minimum term in your calendar on the day you order, because that is the day the price doubles.
Does Ogi put prices up mid-contract?
Yes, £3 on 1 April every year, and it deserves credit for how it tells you: Ogi prints the April 2027 and April 2028 prices on the plan card itself, so nothing about the increase is hidden. On 900 Mbps that means £29 now, £32 from April 2027 and £35 from April 2028. Our guide to in-contract price rises lists what every other provider adds and when.
Can I get a faster upload speed from Ogi?
Yes, and this is the best-value thing on Ogi's price list: £2 a month to double your upload speed, on every package up to Ogi 500. Note where it starts: upload runs at a tenth of download across the range, so Ogi 300 gives 30 Mbps up and Ogi 1Gig gives 90 Mbps, so £2 takes 300 Mbps from 30 Mbps up to double that. On the two fastest packages there is £10 a month on Ogi 900 and Ogi 1Gig for the larger upload upgrade Ogi calls Super Up. No other provider we cover sells upload as a standalone upgrade, and for anyone who works from home or backs up to the cloud it is the cheapest meaningful improvement on this site.
Does Ogi have a social tariff?
No. Ogi offers no social tariff, and it is not on Ofcom's list of the twenty-nine providers that do. It is worth raising rather than passing over, because this network was built partly with a £45 million financing package from the Cardiff Capital Region, announced in September 2024, and because Fibrus, the provider Ogi has reportedly discussed merging with, does offer one. If affordability is the issue, our social tariffs guide lists every social tariff in the UK and what each one asks you to prove.
What speed does Ogi actually guarantee?
None, and it says so plainly. Ogi does not publish a minimum guaranteed speed and says so in plain words: it can only tell you the average speeds achievable. Its own wording is that the minimum download speed you can expect to receive during peak time is around half your advertised speed. What it offers instead is an exit: if the speed is significantly lower than expected and Ogi cannot improve it within 30 days, you can end the contract free of charge. That is an honest position, and a better one than a guarantee nobody can enforce.
What does it cost to leave Ogi early?
The price guide says you will be charged for the remaining term of the contract, which on a 24-month contract can be a great deal of money. Ofcom requires a provider to deduct the costs it saves by no longer supplying you, and Ogi's published wording does not mention that deduction, so ask for the calculation in writing rather than accepting a figure. There is also the kit: up to £229 for an unreturned eero 6+ or eero 7 if you leave early, against £60 for the same unit at the end of the term. At the start you have 14 days to change your mind, though if the engineer has already been you pay the £60 installation.
What router do you get with Ogi?
150 Mbps and 300 Mbps come with an eero 6 and 900 Mbps comes with an eero 7. One line in the price guide is worth knowing and almost nobody else offers it: a router is included in the package price, and you may keep using your own instead in exchange for an Ogi Eco Voucher. If you already own a good router, that is money saved and kit kept out of landfill.
Does Ogi do TV or mobile?
No. Ogi sells broadband and a home phone service and nothing else: there is no television service and no mobile service. The phone is Ogi Voice at £5 a month for evenings and weekends or £10 for anytime calls, with voicemail at £2 and number porting in or out at no charge. If you want television and broadband on one bill, our broadband and TV deals page covers the providers that bundle them.
Where does Ogi reach?
Across south Wales, in Bridgend, Caerphilly, Monmouthshire, Newport, Pembrokeshire, Rhondda Cynon Taf, Torfaen and the Vale of Glamorgan. Its network runs street by street through south Wales, so the town name tells you almost nothing and the exact address tells you everything. Its network covers 118,000 premises in south Wales and a small part of England, with more than 20,000 customers. Ogi publishes no current figure for premises passed, customers or take-up anywhere on its own site, so every number in this section is ISPreview's with the date it was reported. The only check that settles it is your own postcode.
Is Ogi a safe bet, or could it be sold?
It is a young network carrying a young network's losses: turnover of £7.8 million and a loss of £32.9 million in the year to 31 December 2024, with net liabilities of £88.2 million. The next set of accounts, to 31 December 2025, is due at Companies House by 30 September 2026, so there will be a fresher picture within weeks. On top of that, its founding chief executive left in September 2025 and its chief financial officer stepped down during 2026, and Ogi and Fibrus, both backed by Infracapital, were reported in May 2026 to have discussed a merger that would create a network of around 600,000 premises and 160,000 customers; neither has confirmed or denied a deal, and Ogi says only that it continues to explore opportunities that may include merging with others. None of that affects the service you get today, and a merger would not change your contract, but it is the honest answer to the question.
Does Ogi pay compensation if the service fails?
No. Ogi is not one of the ten providers signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed engineer appointment carries no automatic daily payment. The dispute route if a complaint goes nowhere is the Communications Ombudsman, and you can go there after six weeks. Ogi's published complaints code still names the scheme Ombudsman Services, which has been called the Communications Ombudsman for some time; it is the same scheme and the same six weeks. Before that, Ogi escalates internally to a Chief Officer within ten working days and then the chief executive's office within a further fifteen. Our automatic compensation guide lists which providers pay automatically.
Is Ogi's service any good in Welsh?
Better than any other provider we cover. Ogi runs a complete Welsh-language site at ogi.cymru rather than a token page, with its own Welsh email desk, and Ogi worked with Amazon to add Welsh to the eero router app, which makes it one of the few smart home systems you can run in Welsh. That is a real differentiator rather than a marketing line. We could not find a published Welsh language scheme or any statement that bills are issued in Welsh, and the Welsh contact numbers are the same general lines as the English ones.
Is Ogi cheaper than BT or Sky?
On the advertised price, usually yes, and the gap narrows once you compare averages rather than headlines, because Ogi adds £3 a year like most of the market. Afterwards the comparison reverses sharply, which is the point of this page. Our verified deals table carries every figure with the date it was checked, and one postcode through our comparison settles it for your address.
In short
- The finding: Ogi's out-of-contract price is exactly double what the package averages across the contract, on two of its three packages. 300 Mbps averages £26 and rolls to £52; 900 Mbps averages £32 and rolls to £64.
- So twelve months out of contract on the gigabit package costs £768, which is exactly what the whole 24-month contract cost (£768).
- Which makes one action worth more than everything else on this page: put the end of your minimum term in your calendar on the day you order, because that is the day the price doubles.
- Inside the contract Ogi is fair and unusually open: £0 to set up, a router included, and Ogi prints the April 2027 and April 2028 prices on the plan card itself, so nothing about the increase is hidden.
- The best-value line on its price list is £2 a month to double your upload speed, on every package up to Ogi 500.
- The reservations: Ogi offers no social tariff, and it is not on Ofcom's list of the twenty-nine providers that do, Ogi is not one of the ten providers signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed engineer appointment carries no automatic daily payment, and the price guide says you will be charged for the remaining term of the contract.
- On Welsh it beats everyone: a complete Welsh-language site at ogi.cymru rather than a token page, with its own Welsh email desk, and Ogi worked with Amazon to add Welsh to the eero router app, which makes it one of the few smart home systems you can run in Welsh.
Each line above stands on its own and carries its date, so it can be quoted as it is. Prices are refreshed from Ogi's own deals page and its dated price guide; the guide itself is reviewed by a person at least every three months, last on 17 September 2026.
References
- Ogi
Ogi. (2026). Home broadband deals. Retrieved 17 September 2026, from ogi.wales/home/deals
- Ogi
Ogi. (2026, January 5). Home Service Price Guide. Retrieved 17 September 2026, from ogi.wales
- Ogi
Ogi. (2026). Service speed. Retrieved 17 September 2026, from ogi.wales
- Ogi
Ogi. (2026). Complaints code of practice. Retrieved 17 September 2026, from ogi.wales
- Ogi
Ogi. (2026). For communities. Retrieved 17 September 2026, from ogi.wales
- Ogi
Ogi. (2026). Gwefan Gymraeg Ogi. Retrieved 17 September 2026, from ogi.cymru
- Ogi
Ogi. (2024, October 14). Welsh support comes to your wifi kit. Retrieved 17 September 2026, from ogi.wales
- ISPreview
Jackson, M. (2026, May 12). Fibrus and Ogi linked to talks over possible UK broadband consolidation. ISPreview. ispreview.co.uk
- ISPreview
Jackson, M. (2026, June 25). Financial chief of Wales-focused full fibre broadband ISP Ogi to step down. ISPreview. ispreview.co.uk
- ISPreview
Jackson, M. (2026, March 30). Openreach, Fibrus, Wifinity and Airband to secure Wales broadband contracts. ISPreview. ispreview.co.uk
- ISPreview
Jackson, M. (2024, September 3). Ogi secure £45m investment to boost FTTP broadband build in Wales. ISPreview. ispreview.co.uk
- Ofcom
Ofcom. (2026). Social tariffs: cheaper broadband for people on benefits. Updated 17 August 2026. ofcom.org.uk
- Ofcom
Ofcom. (2026). Automatic compensation: what you need to know. Updated 20 July 2026. ofcom.org.uk
- Ofcom
Ofcom. (2026). Telecoms and pay TV complaints. Published 23 July 2026. ofcom.org.uk
- Communications Ombudsman
Communications Ombudsman. (2026). Ogi: raise a dispute. Retrieved 17 September 2026, from commsombudsman.org
- Companies House
Companies House. (2026). Spectrum Fibre Limited, company number 12883320. Retrieved 17 September 2026, from company-information.service.gov.uk
- Trustpilot
Trustpilot. (2026). Ogi reviews. Retrieved 17 September 2026, from uk.trustpilot.com
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026). Broadband deals, checked by hand. Verified 1 October 2026. broadbandswitch.uk/broadband-deals/
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026, July). The Complaints Floor: Report No. 30. broadbandswitch.uk/reports/the-complaints-floor/
Ready to compare Ogi against every line at your address?
Ogi builds street by street across south Wales, so the first question is always whether it has reached you at all. The second is how its average price compares with BT, Sky, Fibrus and the other altnets on the same street. One postcode settles both.
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No social tariff, and why that is worth raising
Direct answer: Ogi offers no social tariff, and it is not on Ofcom's list of the twenty-nine providers that do. We raise it rather than passing over it because this network was built partly with a £45 million financing package from the Cardiff Capital Region, announced in September 2024, and because the provider Ogi has reportedly discussed merging with does offer one.
A social tariff is a cheaper package for households on qualifying benefits, and twenty-nine providers now offer one. Ogi is not among them. For most companies we would note that in a line and move on, because there is no legal duty to offer one and plenty of small providers do not.
Ogi is a slightly different case for two reasons. The first is that it took a £45 million financing package from the Cardiff Capital Region, announced in September 2024, which means Welsh public money helped build the network, and the households a social tariff exists for are Welsh households in the same towns. And its reported merger partner, Fibrus, runs one of the most generous social tariffs on this site, at a price with no exit fee at all. If those two businesses do combine, the obvious question is which policy survives, and a Welsh customer is entitled to ask it now rather than later.
If affordability is the issue today, our social tariffs guide lists every social tariff in the UK, what each one asks you to prove and which providers let you leave without a penalty if your circumstances change, and cheapest broadband deals sorts the open market by ongoing price. Ofcom's own list was last updated on 17 August 2026.