Where can I verify Giganet's Companies House registration?

Companies House lists M 12 SOLUTIONS LIMITED under company number 13290014. Open the official record using the Companies House link on this page.

What Trustpilot figures does this directory show for Giganet?

Our directory captured Trustpilot as 3.7 out of 5 with 2692 reviews. Snapshot date in our directory: 18/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.

What coverage note is on file for Giganet?

Our dataset records: UK - Hampshire, Dorset, Isle of Wight (+ CityFibre national wholesale)

Is Giganet in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: auto_matched. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag Giganet as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Which dispute resolution scheme does this directory list for Giganet?

CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.

Does this directory record One Touch Switch for Giganet?

Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

Giganet: Major ISP · London | BroadbandSwitch UK

Giganet

Legally trading as M 12 SOLUTIONS LIMITED

Giganet is a full fibre retail ISP offering ultrafast gigabit broadband on the AllPoints Fibre and CityFibre networks with flexible contracts.

Part of a multi-brand group under M 12 SOLUTIONS LIMITED. Listed separately because it serves a distinct consumer audience.

★★★★☆ 3.7 / 5

2692 reviews on Trustpilot Last verified: 18/04/2026

View on Trustpilot →

About Giganet

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Giganet is a national retail full fibre broadband provider, part of the Fern Trading family of brands. Offering speeds up to 2Gbps on AllPoints Fibre, CityFibre, and Openreach networks, Giganet provides business-grade reliability with consumer-friendly pricing. Giganet customers benefit from fast installations, 24/7 UK technical support, and the security of being part of a major infrastructure group.

Key details

Year founded2014

ADR schemeCISAS

Parent companyAllPoints Fibre Networks Limited (ultimate: Fern Trading)

Legal name M 12 SOLUTIONS LIMITED Companies House 13290014 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.giganet.uk to check availability directly.

What stands out

Up to 2Gbps
Multi-network (APFN+CityFibre+Openreach)
24/7 UK support
Business-grade reliability

Recognition

10/10 Trustpilot

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

FTTP Full fibre to your door. Fastest and most reliable.
Ethernet Dedicated leased line. Primarily for business.

Coverage

UK - Hampshire, Dorset, Isle of Wight (+ CityFibre national wholesale)

Giganet is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Giganet sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that Giganet must follow.
Complaints: CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching: Complies with One Touch Switch. Your new provider handles the switch.
Security: Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Giganet. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Giganet's Companies House registration?: Companies House lists M 12 SOLUTIONS LIMITED under company number 13290014. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Giganet?: Our directory captured Trustpilot as 3.7 out of 5 with 2692 reviews. Snapshot date in our directory: 18/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Giganet?: Our dataset records: UK - Hampshire, Dorset, Isle of Wight (+ CityFibre national wholesale)
Is Giganet in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: auto_matched. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Giganet as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Giganet?: CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for Giganet?: Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.