Where can I verify Post Office Broadband's Companies House registration?

Companies House lists Post Office Ltd Broadband under company number 02154540. Open the official record using the Companies House link on this page.

What Trustpilot figures does this directory show for Post Office Broadband?

Our directory captured Trustpilot as 3.1 out of 5 with 1500 reviews. Snapshot date in our directory: 2026-04-17. Trustpilot updates live; use the Trustpilot link on this page for the current score.

Is Post Office Broadband in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: archived. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag Post Office Broadband as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

Post Office Broadband: Major ISP · London

Post Office Broadband

Legally trading as Post Office Ltd Broadband

Post Office Broadband is a UK broadband provider delivering fibre and broadband services to homes across the UK.

★★★☆☆ 3.1 / 5

1,500+ reviews on Trustpilot Last verified: 2026-04-17

View on Trustpilot →

About Post Office Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Post Office Broadband was the broadband service historically offered by the Post Office. The Post Office sold the customer base to Shell Energy in 2021, and the current Post Office website surfaces bill payments and top-ups rather than active broadband sales. This record is retained as historical reference only.

Key details

Year founded2006

ADR schemeN/A

Parent companyPost Office Ltd

Legal name Post Office Ltd Broadband Companies House 02154540 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Find an alternative provider.

Recognition

Traditional trusted UK institution
Post Office heritage since 1660

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

FTTC Fibre to the street cabinet, copper to your home. Widely available.
ADSL Copper broadband. Being phased out by 2027.

Coverage

National

This provider is archived in our directory. Find an alternative active provider.

If something goes wrong

Here is where Post Office Broadband sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that Post Office Broadband must follow.
Complaints: N/A.

Questions and answers

Straight answers from our directory fields for Post Office Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Post Office Broadband's Companies House registration?: Companies House lists Post Office Ltd Broadband under company number 02154540. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Post Office Broadband?: Our directory captured Trustpilot as 3.1 out of 5 with 1500 reviews. Snapshot date in our directory: 2026-04-17. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Post Office Broadband?: Our dataset records: National
Is Post Office Broadband in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: archived. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Post Office Broadband as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Post Office Broadband?: N/A.
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.