Where can I verify Post Office Broadband's Companies House registration?

Companies House lists Post Office Limited under company number 2154540. Open the official record using the Companies House link on this page.

What Trustpilot figures does this directory show for Post Office Broadband?

Our directory captured Trustpilot as 1.8 out of 5 with 3706 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.

Is Post Office Broadband in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag Post Office Broadband as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

Post Office Broadband: Major ISP · London

Post Office Broadband

Legally trading as Post Office Limited

Post Office Broadband is a UK broadband provider delivering fibre and broadband services to homes across the UK.

★★☆☆☆ 1.8 / 5

3706 reviews on Trustpilot Last verified: 04/05/2026

View on Trustpilot →

About Post Office Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Post Office Broadband is a UK broadband provider delivering fibre and broadband services to homes across the UK.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Post Office Broadband was a UK home broadband and landline brand operated by the Post Office from 2007, built on the TalkTalk wholesale network and aimed at households seeking a simple, no-frills package. In 2021, the Post Office sold its approximately 465,000 phone and broadband customers to Shell Energy Broadband in a strategic refocus on its core postal and financial-services business, and no new Post Office broadband contracts have been offered since. Shell Energy's broadband base was subsequently acquired by Octopus Energy in 2023 and then by TalkTalk in 2024, meaning former Post Office customers have now been migrated onto TalkTalk's platform. Post Office Limited (Companies House 02154540) continues to operate more than 11,500 branches across the UK, offering postal, banking access, bill-payment and other services, making it the country's largest retail network. Customers looking for a new broadband provider can now use Ofcom's One Touch Switch process introduced in 2024 to move between providers seamlessly.

Key details

Year founded2006

Parent companyPost Office Ltd

Legal name Post Office Limited Companies House 2154540 →

Directors

Sarah Jane Barlow, Emma Louise Branch, Neil James Brocklehurst, Amanda Jane Burton, Andrew Atta Darfoor, Lorna Rachel Gratton, Richard James Hawkins, Simon John Lewis Jeffreys, Nigel Railton, Jonathan Slater, Brian Alan Smith

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.postoffice.co.uk to check availability directly.

Recognition

Traditional trusted UK institution
Post Office heritage since 1660

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

FTTC Fibre to the street cabinet, copper to your home. Widely available.
ADSL Copper broadband. Being phased out by 2027.

Coverage

National

Post Office Broadband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Post Office Broadband sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that Post Office Broadband must follow.

Questions and answers

Straight answers from our directory fields for Post Office Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Post Office Broadband's Companies House registration?: Companies House lists Post Office Limited under company number 2154540. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Post Office Broadband?: Our directory captured Trustpilot as 1.8 out of 5 with 3706 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Post Office Broadband?: Our dataset records: National
Is Post Office Broadband in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Post Office Broadband as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

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