Altnet Partly verified

Cloud Broadband

Cloud Broadband is a UK alternative network provider delivering full fibre broadband to UK - Worcestershire.

Not yet verified on Trustpilot We add a score once we have confirmed a live Trustpilot profile and a rating on file.

About Cloud Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Cloud Broadband is a UK alternative network provider delivering full fibre broadband to UK - Worcestershire.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Cloud Broadband is a small UK alternative network (altnet) full-fibre and fixed-wireless broadband provider targeting rural communities in Worcestershire and the wider West Midlands. Registered as Cloud Broadband Ltd (Companies House 15449234, incorporated 29 January 2024) at 3 The Mill, Stuart Works, High Street, Stourbridge DY8 4FA and led by Director Benjamin Keith Annis, the company is classified under SIC 62090 (Other information technology service activities) and is a verified UKWISPA member for 2025/26 in the Startup WISP category. Cloud Broadband is an Ofcom-registered provider under the General Conditions of Entitlement, participates in the Communications Ombudsman Alternative Dispute Resolution scheme for customer complaints and is a registered supplier for the Gigabit Broadband Voucher Scheme, targeting the very-rural premises in West Midlands villages that are not covered by commercial build plans of the larger operators. Trustpilot records a rating of approximately 4.3 out of 5 from 80+ reviews (as of April 2026). Prospective customers should note that, at the time of writing, the www.cloudbroadband.co.uk domain redirects to a "for sale" parking page, so live availability should be confirmed by email to info@cloudbroadband.co.uk before ordering.

Key details

ADR schemeCommunications Ombudsman
Parent companyIndependent
Legal name Cloud Broadband LTD Companies House 15449234 →

Directors

Benjamin Keith Annis

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.cloudbroadband.co.uk to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Fixed wireless access for rural coverage
  • Rural broadband specialist

Recognition

  • Verified UKWISPA member 2025/26 (Startup WISP)

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Fixed wireless
  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

UK - Worcestershire

Cloud Broadband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Cloud Broadband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Cloud Broadband must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Cloud Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Cloud Broadband's Companies House registration?
Companies House lists Cloud Broadband LTD under company number 15449234. Open the official record using the Companies House link on this page.
What coverage note is on file for Cloud Broadband?
Our dataset records: UK - Worcestershire
Is Cloud Broadband in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Cloud Broadband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Cloud Broadband?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Cloud Broadband?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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