TalkTalk broadband deals: current prices, the £4 rise, TalkTalk U and what else your line can get

What does TalkTalk broadband cost right now?

Direct answer: TalkTalk's own website prices full fibre from £25 a month on a 24-month plan with £0 set-up (checked 16 September 2026) and shows the tier prices after an availability check; on 16 September 2026 our live comparison listed the fixed-speed tiers from £25 to £36 a month, and TalkTalk U Smart Wi-Fi was from £25 on TalkTalk's site, all before the £4 rise each April.

Every plan on TalkTalk's deals page is full fibre, sold two ways: Fixed Speed Wi-Fi at 65, 150, 500 or 900 Mbps, and TalkTalk U Smart Wi-Fi, where TalkTalk moves the speed between 65, 150, 500 or 900 Mbps at one price. TalkTalk states the rises with the price: £25 per month, increasing to £29 from April 2027 then to £33 in April 2028. Full Fibre 150 was £1 cheaper than the slower Full Fibre 65, so the entry speed is not the entry price, and the CityFibre and Openreach versions of each plan carried the same monthly price but different gift cards.

On 16 September 2026 our live comparison listed a gift card with every TalkTalk plan: £65 with Full Fibre 150 and £60 with Full Fibre 500 and 900 on Openreach lines, and £105 with the CityFibre versions of all three, with the offer clock showing about six days to run. TalkTalk's own site showed no gift card, cashback or free months that day. Gift cards are paid after activation and are worth less than the same sum off the monthly price, so compare on the monthly figure first.

Two things stand out in that table. First, the 24-month average is simply the listed price plus £4, because the rise lands twice in 24 months and there is no set-up fee to add; TalkTalk's own 'increasing to' wording makes the same point, and it is the number to compare with other providers. Second, the speed ladder and the price ladder need not run in the same order, so pick the speed you need and then read the price rather than assuming slower means cheaper. Our price and contract checker runs the arithmetic for any provider, and our price rise tracker lists what every major provider has confirmed for next April.

Our live comparison on 16 September 2026 listed TalkTalk Full Fibre 65 at £26 a month, Full Fibre 150 at £25, Full Fibre 500 at £30 and Full Fibre 900 at £36, each on 24 months with HomeSafe included and the £4 rise printed on the card, with the CityFibre versions of Full Fibre 150, 500 and 900 at the same prices; the comparison quoted average speeds of 75 to 77 Mbps for Full Fibre 65, 150 to 152 Mbps for Full Fibre 150, 515 to 525 Mbps for Full Fibre 500 and 900 to 940 Mbps for Full Fibre 900, at or above TalkTalk's own headline averages. TalkTalk's full fibre page also said 'deals starting from just £24 a month' on 16 September 2026, while every plan card on the same site and every TalkTalk plan in our comparison started at £25; we have not found a £24 plan, so this page uses £25.

How does TalkTalk's £4 rise work?

Direct answer: TalkTalk adds a flat £4 a month to every broadband plan each April for contracts taken on or after 16 November 2025, states the amount in the contract so there is no right to leave when it lands, and prints the resulting prices beside the deal: £25 becomes £29 from April 2027 and £33 in April 2028.

Since 17 January 2025 Ofcom has banned in-contract price rises linked to inflation and required any rise written into a contract to be stated in pounds and pence at the point of sale. TalkTalk's policy page sets out four cohorts: a flat £4 for contracts from 16 November 2025, £3 for customers who joined between 12 August 2024 and 15 November 2025, CPI plus 3.7% for customers who joined before 12 August 2024 and are still in contract (TalkTalk's own example is a 7.7% rise in 2024), and £4 for out-of-contract customers from before that date. The practical point for a new customer is the first one: £4 in April 2027 and £4 again in April 2028, both inside a 24-month contract signed now. Our page on the TalkTalk price rise covers the April 2026 change in detail.

The practical rule is the one we use across this site: count both rises, because a new joiner sees the first one within twelve months and usually much sooner. Our guide to in-contract price rises sets out the Ofcom rules, and price rises by provider lists who fixes the amount, who varies it and who promises none at all.

Is TalkTalk the cheapest way to get the line?

Direct answer: Often near it, rarely alone. TalkTalk Full Fibre 150 at £25 in our comparison of 16 September 2026 sits against BT's entry full fibre at £29.99, EE at £25.99, Sky at £23, Vodafone at £24 and Plusnet from £22.99; all of them sell the same Openreach line, and which is cheapest at your address depends on the month's offers, so check the postcode comparison rather than any one price list.

TalkTalk does not own the line into your home. At most addresses it is an Openreach line that BT, Plusnet, EE, Sky, Vodafone, NOW, Zen and dozens of smaller providers also sell, and where CityFibre has built, TalkTalk sells over that line too, as do Vodafone and Sky. TalkTalk's own wholesale business, PlatformX Communications, is a separate company that is itself being sold. That is why a comparison of TalkTalk deals has to include the providers that are not TalkTalk, and why the network column in the table above names both.

The wider market is worth a look too. When we last hand-checked every deal, on 1 September 2026, the 373 broadband-only deals from the 28 providers we can switch you to started at £13.50 a month (4th Utility, 150 Mbps on CityFibre), and good full fibre on a 24-month contract clustered between £23 and £34 a month with a median of £28. Set TalkTalk's Full Fibre 150 at £25 against that median before you weigh the extras. The full list, with first-year cost including each provider's rise, is on our verified deals page.

Two things decide which of these you can actually order. The first is whether full fibre has reached your address at all, and for TalkTalk it now decides everything: Ofcom's Spring 2026 data puts full fibre availability at 82% of UK premises and gigabit-capable availability at 89%, Openreach's own footprint stood at 23.4 million premises on 30 June 2026, and a home outside it cannot buy TalkTalk as a new customer since the part-fibre pause of 24 June 2026, though BT, Sky, Plusnet and others still sell the part-fibre line there. The second is whether a second network reaches you. Where CityFibre has built, TalkTalk, Vodafone and Sky each sell over it; where Virgin Media, YouFibre, Hyperoptic, Community Fibre or another builder has laid its own fibre, you have a different product to weigh against TalkTalk. Our guide to Openreach against CityFibre explains the difference, and our insight on how UK wholesale broadband works covers why the same line carries a dozen brands.

What does TalkTalk give you: Wi-Fi Hub 3, TalkTalk U and HomeSafe

Direct answer: The line is the same, so what TalkTalk's price buys is the retail layer: the Wi-Fi Hub 3 with Wi-Fi 6, HomeSafe security, £0 set-up, installation in around two hours, TalkTalk U for the households it is offered to, and, through our comparison on 16 September 2026, a gift card; what it does not buy is a landline, a part-fibre fallback or a social tariff.

Each item below was checked against TalkTalk's own pages on 16 September 2026. Where TalkTalk shows a price only after an availability check, we say so rather than guess.

Three claims that circulate about TalkTalk do not hold on its current pages, so they are not on this one: it does not offer Fixed Price Plus contracts with no in-contract rise (every plan carries the £4 rise), it does not sell 18-month contracts to new customers (every plan card says 24 months), and its plans are not the Fibre 35 to Future Fibre 900 ladder of earlier years but Full Fibre 65, 150, 500 and 900 plus TalkTalk U. The speeds TalkTalk quotes are averages for the tier; the order summary shows the estimate for your line.

Who should choose TalkTalk, and who should not?

Direct answer: Choose TalkTalk if you want a low full fibre price on the Openreach or CityFibre line with the rise stated up front, £0 set-up and no landline you would not use, or if TalkTalk U is offered at your address and one price for a speed that flexes appeals; choose another provider if you need a home phone, if full fibre has not reached you, if you qualify for a social tariff, if you want a provider with a settled owner, or if fewest complaints per customer is your measure.

The head-to-head pages cover the pairings people search for most: BT against TalkTalk, TalkTalk against Sky and TalkTalk against EE. For the whole market at once, use your postcode.

Is TalkTalk being sold, and does it matter to you?

Direct answer: TalkTalk's consumer broadband business is for sale and no buyer had been confirmed as at 16 September 2026; a sale would not change your price, term, router or number, because a contract transfers unchanged to a new owner, and a change of owner on its own does not let you leave early, but if a new owner later changed your terms to your disadvantage you could leave without penalty under Ofcom's rules.

TalkTalk split itself into three businesses in 2023 and sold the business division that year; the consumer broadband arm and the wholesale network, PlatformX Communications, have been for sale since to reduce the group's debts. The last published annual accounts showed a statutory loss before tax of £465 million and net debt of £1.2 billion excluding leases, and the consumer arm has around 1.75 million customers, according to Financial Times reporting. August 2026 brought a bid of about £250 million for the consumer business by Opus Broadband, backed by Alchemy Partners, reported by Sky News and ISPreview on 19 August 2026 with no formal agreement, and TalkTalk sold two blocks of customers outright: approximately 120,000 consumer customers, seemingly those connected via CityFibre, to Rise Fibre, announced on 3 August 2026, and 13,500 broadband and phone customers to Fleur Telecom, reported on 11 August 2026. None of the bid reports has been confirmed by the companies involved, and an auction can end in a sale, a different buyer or no sale at all. Our insight Is TalkTalk being sold? tracks the confirmed position and what happened to customers the last four times a UK broadband provider changed hands.

What a sale can change is the experience rather than the terms: billing systems, call centres and apps have wobbled in past UK takeovers even where the service itself never went down. TalkTalk is also moving its customers to a new platform, which is the reason it gave for the part-fibre pause. If you sign a 24-month TalkTalk contract now, the reasonable assumption is that someone else may own it before it ends, that your price is protected either way, and that the complaints record below is the better guide to what the service will feel like than any headline about the sale.

Does TalkTalk do a social tariff?

Direct answer: No. TalkTalk offered no social tariff when we verified every provider's position on 6 July 2026, and none was on its site on 16 September 2026, so a household on Universal Credit, Pension Credit or another qualifying benefit has no cheaper TalkTalk plan to fall back on and should look at the providers that offer one.

Set against the market: our deals check of 1 September 2026 listed social tariffs from £12.50 a month across the providers we compare, Vodafone Essentials Broadband costs £20 for up to 80 Mbps on 12 months with no exit fee and is open to new customers, Virgin Media Essential Broadband costs £12.50, BT Home Essentials starts at £16.50, and Sky Broadband Basics at £20 is for existing Sky customers only. A social tariff is usually the cheapest full fibre a qualifying household can buy, so the absence of one is a real gap in TalkTalk's range rather than a footnote. Our social tariffs guide lists every provider's tariff and who qualifies, and our insight on how social tariff broadband works covers the application steps.

How does TalkTalk score on complaints and reviews?

Direct answer: TalkTalk drew 10 broadband complaints per 100,000 customers in Ofcom's January to March 2026 data, the highest of any broadband provider, above the industry average of 6 and above Vodafone (8), BT (7), Virgin Media and EE (6), Sky (5) and Plusnet (4), and the only broadband figure Ofcom does not declare statistically comparable to any other provider; Ofcom's satisfaction survey put it at 77%, the lowest figure Ofcom names, and its Trustpilot score was 2.2 out of 5 from 89,456 reviews on 26 July 2026, fifth of the seven largest providers we track.

Ofcom described the Q1 2026 industry figure of 6 per 100,000 as an all-time low, down from 40 per 100,000 at the 2011 peak. TalkTalk's figure has moved from 13 per 100,000 in Q1 2025 to 10 in Q4 2025 and 10 in Q1 2026, unchanged for a third consecutive quarter while the industry average fell to 6, having peaked at 25 per 100,000 since 2019, and faults, service and provisioning accounted for 40% of its broadband complaints in the quarter. Its landline figure was 6 per 100,000, the second highest landline figure behind Plusnet (7), against an average of 3. The Complaints Floor, our Report No. 30, sets out the full series and Ofcom's comparability rules.

Three measures, three methods. Ofcom counts complaints that customers escalate to the regulator, per 100,000 customers; Ofcom's satisfaction survey asks customers how happy they are, and put TalkTalk at 77% against Plusnet's 91%; Trustpilot collects reviews from anyone who chooses to leave one, and TalkTalk's profile scored 2.2 out of 5 from 89,456 reviews on 26 July 2026. Two of those measure a minority who had a bad enough time to act, so most TalkTalk customers are not represented in them, but read together they are the best independent guide to what the service feels like, and worth weighing against a low price. If you do need to complain, the rules changed on 8 April 2026: a complaint that TalkTalk has not resolved after six weeks, down from eight, can go free of charge to the independent ombudsman scheme it belongs to. Our complaints and your rights guide walks through the steps and the compensation you may be owed.

What should you check before you order TalkTalk?

Direct answer: Six checks, five minutes: whether full fibre reaches you and on which network, the three prices TalkTalk prints on the deal, whether you need a home phone, the same line priced from other providers, the gift card terms, and the exit charges, notice period and what the sale means for your contract.

Related reading: exit fees and set-up fees by provider, how One Touch Switch works, keeping your phone number when you switch, out-of-contract broadband prices, and 5G home broadband deals if fibre has not reached you.

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