Fibrus broadband deals: what happens when your minimum term ends

What does Fibrus cost right now?

Direct answer: From £24.99 a month for 159 Mbps to £37.99 for 982 Mbps on an 18-month contract, with £0 to set up and no rise inside the minimum term on any deal we verified. Those prices hold for the whole term and then rise: the published figures afterwards run from £39.99 to £59.99.

Read this table as two halves. The left half is what you pay while the contract runs, verified by hand on 1 September 2026 and matching ISPreview's dated listing row for row. The right half is what Fibrus charges once the contract stops, which is the number almost nobody looks up before they order and the one this page exists to put in front of you.

For the arithmetic on any provider, our price and contract checker works out the real cost of a deal over its term, our hand-checked deals table carries every figure with the date it was verified, and out-of-contract prices covers what happens at the end of the term across the market.

What happens when your minimum term ends?

Direct answer: The price goes up, and by more than most. 159 Mbps goes from £24.99 to £39.99, a step of £15 a month, and 982 Mbps goes from £37.99 to £59.99, a step of £22. So put the end of your minimum term in your calendar on the day you order, because that is the day the price moves.

Take the gigabit package and follow the money. Inside the term it costs £37.99 a month, or £683.82 across the 18 months. Do nothing at the end and it becomes £59.99 a month, which is £719.88 over the following year against £455.88 for the year before it. That is £22 a month for the same connection, the same router and the same engineer, simply because a date passed. The entry package does the same on a smaller scale: £299.88 for the first year against £479.88 for the one after it. Full Fibre 500 sits between them at £359.88 a year while the contract runs, and it is the package Fibrus publishes no after-price for at all.

It is worth being precise about who this hurts, because it is not everybody. A household that rings Fibrus at the end of the term and asks for a new deal will usually be offered one, and a household that switches will pay whatever the new provider charges. The person who pays the step is the one who does nothing, and that is a larger group than the industry likes to admit: Ofcom's own work on out-of-contract customers exists because so many people never notice the date. Fibrus is not unusual in having a standard price. It is unusual in how far that price sits above the one you signed at.

Our guide to out-of-contract broadband prices explains what every provider charges once the term ends and how to negotiate it down, the price and contract checker works out the real cost of a deal across its term, and cheapest broadband deals sorts by ongoing price rather than headline.

The 18-month contract, and why it matters

Direct answer: Every Fibrus deal in our verified table runs 18 months, which is six months shorter than the 24 months most of the market asks for. Fibrus sells 12, 18 and 24-month contracts, and the deals we can book are the 18-month ones. That is genuinely better for you, with one consequence: the end of the term, and the price step with it, arrives six months sooner.

A shorter minimum term at a held price is the better deal on every measure that matters. You are committed for less time, you reach the point where you can renegotiate sooner, and no rise inside the minimum term on any deal we verified means the price cannot drift upwards while you wait. Most of the market moved to 24 months precisely because the longer lock-in is worth money to the provider, so a provider going the other way is doing something unusual and worth crediting.

The consequence is arithmetic rather than criticism. On an 18-month contract the day your price changes is eighteen months after install, not twenty-four, so it lands while the connection still feels new and while nobody is thinking about broadband. A step of £22 a month keeps running for exactly as long as you leave it running. That is the whole argument for putting the date in a calendar on the day you order rather than trusting yourself to remember it.

Our guide to leaving a contract early explains what a provider may lawfully charge and how to challenge a figure, 12-month broadband deals compares the shorter contracts across the market, and 24-month deals covers the longer ones.

What is included, and what costs extra

Direct answer: Included: £0 to set up, unlimited data and an Amazon eero 6+ on Full Fibre 150 and an eero Pro 6E on the faster tiers, with a second eero on Full Fibre 500 and Full Fibre 1000. That second unit carries a promise of at least 10 Mbps over Wi-Fi in every eligible room. Extra: a second eero 6+ at £7.99 a month or an eero Pro 6E at £9.99, a static IP address at £5 and Fibrus Talk, which carries calls to UK landlines and mobiles, at £9.99.

The router is the part people underrate. Most providers ship their own hardware and most of it is adequate rather than good; Fibrus ships Amazon's eero, which is a mainstream mesh product people buy voluntarily, and on the 518 Mbps and 982 Mbps packages it ships two of them. For a stone-walled rural house, which is a great deal of Fibrus's footprint, a second node is worth more than another 200 Mbps. One thing to remember at the end: the router stays Fibrus property and goes back when the service ends.

The Wi-Fi guarantee is real and its limits are real too, so read both. The promise is at least 10 Mbps over Wi-Fi in every eligible room, which is more than almost anyone else offers, because most providers guarantee speed at the router and leave the rest of the house to you. The limits are up to five bedrooms and three reception rooms in a property of no more than 3,000 square feet, excluding basements, outbuildings, garden rooms and anything extended after the install. If your problem room is the converted barn or the garden office, that is precisely the room the guarantee does not cover, and it is better to know that now.

Television is new enough to flag rather than assume. Fibrus launched Fibrus TV, a Netgem PLEIO 4K box carrying Freely, more than 100 live channels, over 150 streamed channels and a library of cloud games, at £7.99 a month at launch against a standard price of £9.99. Fibrus announced it on 8 September 2026 to launch the following week, so it is new enough that the terms are worth reading rather than assumed. Older write-ups of this provider, ours included, said Fibrus sold no television at all, and until this month that was true.

Our guide to mesh against extenders covers whether a second node is worth paying for, Wi-Fi generations explained sets out what the hardware actually buys you, and speeds lower than advertised covers what to do if a line underperforms.

Asymmetric speeds and carrier-grade NAT

Direct answer: Two technical points that decide the purchase for a minority and change nothing for everyone else. Fibrus is full fibre but its speeds are asymmetric, so upload is a fraction of download, where most own-network altnets on this site are symmetric, so upload on 982 Mbps is 310 Mbps. And Fibrus puts residential customers behind carrier-grade NAT on a dynamic address, so incoming connections do not reach your home unless you buy the static IP. Fibrus sells a static IP address at £5 a month for anyone who needs to.

Take the upload first. Fibrus is full fibre all the way to the property, but the speeds are not matched: 159 Mbps comes with 34 Mbps up, and 982 Mbps comes with 310 Mbps. That is comfortably faster than anything Openreach or cable offers at the same download speed, and slower than the symmetric altnets, which give you the same figure in both directions. For streaming, browsing, video calls and ordinary work it makes no practical difference at all. For pushing large files out of the house, backing a machine up to cloud storage or streaming live video, it does.

Carrier-grade NAT is the less familiar one and it deserves plain words. Fibrus puts residential customers behind carrier-grade NAT on a dynamic address, so incoming connections do not reach your home unless you buy the static IP. In practice that means your home shares a public address with other customers, and three things follow: websites and search engines sometimes show you extra security checks because the address looks busy, reaching something at home from outside, such as a camera, a server or a network drive, does not work in the usual way, and a few games and peer-to-peer applications behave oddly. None of that affects an ordinary household. All of it affects a particular kind of household, and that household should budget for a static IP address at £5 a month before ordering rather than after.

We flag both because almost no comparison page does. A provider is not worse for using carrier-grade NAT, which most of the market uses somewhere, and it is not worse for being asymmetric, which the majority of UK full fibre is. It is worse to find out afterwards.

Our guide to full fibre deals lists every FTTP option at your postcode, what altnets are explains how networks like this get built, and our speed test shows what a line is actually delivering.

Full Fibre Essential, and our correction

Direct answer: Full Fibre Essential is £14.99 a month for 50 Mbps down and 20 Mbps up on a 12-month contract, for households receiving income-based Employment and Support Allowance, income-based Jobseeker's Allowance, Income Support, Pension Credit or Universal Credit. Unusually, there is no fee to leave the social tariff before the end of its contract, which no other social tariff on this site matches.

On the money it is mid-table rather than the cheapest: £14.99 against £12.50 for the cheapest we found on 1 October 2026. What makes it worth a section is the exit: there is no fee to leave the social tariff before the end of its contract. Every other social tariff we cover is a contract like any other, which means a household whose circumstances change, and circumstances change most for the households a social tariff exists to serve, is locked in or charged to leave. Fibrus simply lets you go.

Three practical notes. The term is 12 months rather than the 18 months on the paid packages, which matters less than it would elsewhere because you can leave it. Ofcom lists it for Northern Ireland and Cumbria, so if your address is outside those areas the tariff is not available whatever your benefits. And as with every social tariff, it is not usually shown in a standard order journey, so ask for it by name rather than hunting for it on the website.

Our social tariffs guide lists every social tariff in the UK, what each one asks you to prove and which providers let you leave without a penalty if your circumstances change. Ofcom's own list was last updated on 17 August 2026.

Does Fibrus reach your address?

Direct answer: In every county of Northern Ireland, rural Cumbria, and parts of Northumberland and North Yorkshire. Its network is built village by village, so the county name tells you almost nothing and the exact address tells you everything. The network covers 471,800 premises passed, more than 330,000 of them in Northern Ireland.

Describing Fibrus as a Northern Ireland provider is out of date, and describing it as Northern Ireland and Cumbria is now out of date too, because its own listing has since grown past both. A network built with public subsidy for hard-to-reach premises does not arrive by county or by town; it arrives street by street, and the only check that settles anything is your own postcode.

On Wales, be careful with the headlines. Fibrus has been admitted to both lots of the Welsh Government's £70 million Extending High Speed Broadband framework, but no premises, value or locations have been announced and it is not building in Wales yet. A framework place means Fibrus is allowed to bid for work; it does not mean anything has been built, and a Welsh household reading a March headline could easily conclude otherwise.

If Fibrus has not reached you, most addresses now have another full fibre route: Ofcom's Spring 2026 data puts full fibre availability at 82% of UK premises and gigabit-capable availability at 89%. Our full fibre deals page lists every FTTP option at your postcode, the availability checker shows which networks reach a property, and rural broadband when full fibre has not arrived sets out what to do in the meantime.

The public contracts, and what they have delivered

Direct answer: Fibrus has taken about £750 million, of which roughly £300 million is public subsidy. Project Stratum, a £200 million Northern Ireland contract covering 81,148 premises, which Fibrus completed in August 2025. It also holds a Project Gigabit contract for Cumbria worth £149,880,499 in public subsidy and covering 53,540 premises, of which 37,060 of 53,540 are built, and a second Project Gigabit contract for Northern Ireland worth £34.6 million and covering 9,333 of the hardest to reach rural premises, with 1,593 of 9,333 built at the last count.

The finished one is the place to start: Project Stratum, a £200 million Northern Ireland contract covering 81,148 premises, which Fibrus completed in August 2025. A completed public contract is a rarer thing in this sector than the press releases suggest, and it is the clearest evidence on this page that Fibrus does what it says it will do.

The two that are still running tell you where the next connections appear. In England, a Project Gigabit contract for Cumbria worth £149,880,499 in public subsidy and covering 53,540 premises, and Building Digital UK's August 2026 update records 37,060 of 53,540 premises delivered, which is past the halfway point and ahead of the contracted schedule. Back home, a second Project Gigabit contract for Northern Ireland worth £34.6 million and covering 9,333 of the hardest to reach rural premises; it began at the end of 2025 and 1,593 of 9,333 had been covered by May 2026, which is an early milestone rather than a pace to extrapolate from.

If you are waiting on one of those builds, the advice is the same as for any subsidised rollout: the published programme is a plan, not a promise, wayleaves and third-party permissions move premises between stages regularly, and a date given on the phone is worth having in writing. If you need broadband this month, buy something you can have this month, and treat the Fibrus connection as an upgrade when it arrives.

Our guide to what altnets are explains how these builds are financed, why the fibre boom is consolidating covers the pressure the sector is under, and rural broadband when full fibre has not arrived sets out what to do while you wait.

Will Fibrus still be here in five years?

Direct answer: On the numbers it is the healthiest altnet on this site. It reported revenue of £45 million in the year to 31 March 2026, up 53%, positive EBITDA of £7.3 million, against £1.5 million the year before and a net loss of £44 million, down from £57.6 million, with 155,000 customers and take-up at just over 31% of the premises it passes, up from 27.9% a year earlier. It is backed by Infracapital, which also holds stakes in Gigaclear, Ogi, Neos Networks and wightfibre.

This is a question worth asking about any altnet and an uncomfortable one to answer honestly, because the sector's usual answer is a press release about premises passed. Premises passed is the easy number. The hard numbers are how many people actually buy, and whether the business earns more than it spends running itself. On the first, Fibrus has 155,000 customers and take-up of just over 31% of the premises it passes, up from 27.9% a year earlier. On the second, it reported positive EBITDA of £7.3 million, against £1.5 million the year before.

Of every altnet on this site, Fibrus is the one whose numbers are furthest along: positive earnings before interest and tax, take-up above 30% and a loss that is shrinking rather than growing. That is not the same as profitable: it still reported a net loss of £44 million, down from £57.6 million, because building fibre costs money long before it earns any, and it recorded capital spending of £93.6 million in the year. But a shrinking loss on rising revenue, with earnings before interest and tax positive for a second year, is the shape of a business that works rather than one that is running out of road. It is Fibrus Ltd, company number NI655901, registered at Dargan Crescent in Belfast, and its own construction arm, Viberoptix, does the building.

Two caveats belong here, and the first is political rather than financial. The company itself is blunt about it: its group managing director said Ofcom's 2026 review of telecoms access all but kills the prospect of future private investment in many rural areas, which is a strong claim from a business that has just taken about £750 million, of which roughly £300 million is public subsidy and a reminder that the economics of rural fibre depend on decisions no customer can see. The second is ownership. Fibrus and Ogi, both Infracapital-backed, were reported in May 2026 to have discussed a merger that would create a network of around 600,000 premises; neither has confirmed a deal.

Our guide to why the fibre boom is consolidating explains what happens to customers when an altnet is bought, the brsk page is what one of these stories looks like at the end, and the BeFibre page is what one looks like in the middle.

Reviews, complaints and compensation

Direct answer: Fibrus's Trustpilot profile stood at 4.5 out of 5 from 19,862 reviews on 17 September 2026, on much the largest review base of any provider we cover. It has no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more. And Fibrus is not signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed engineer appointment carries no automatic daily payment.

A 4.5 across nearly twenty thousand reviews is a different kind of evidence from a higher score across a few hundred. Scores drift upwards on small samples and providers with small samples are easy to flatter; at this volume the number is hard to move and hard to game, and the recurring subjects are installation and engineers rather than sales, which is the part of a broadband purchase people actually experience. Read it as a strong signal. It is not a measurement, because reviewers select themselves, but on this base it is the best consumer evidence on the page.

On compensation the position is the common one among altnets and it is not in Fibrus's favour: Fibrus is not signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed engineer appointment carries no automatic daily payment. Where it does better than several larger providers is the dispute route. It is the Communications Ombudsman, which we read from the scheme's own register because two secondary listings disagreed and one of them named the wrong scheme entirely, and you can go there after six weeks, which matches the rule that took effect on 8 April 2026.

An absence from Ofcom's table is neither a good record nor a bad one; it means the provider sits below a stable market share of 1.5% or more, the share at which Ofcom tables a provider. Our Complaints Floor report explains how much of the UK market now sits outside those tables, our automatic compensation guide lists which providers pay automatically, and complaints and your rights covers what to do when a provider is not in the scheme.

Fibrus against the other lines at the same address

Direct answer: Inside the term Fibrus is competitive rather than cheap: £37.99 for 982 Mbps against £29 at Connect Fibre and £25 at YouFibre for a gigabit line. It wins on the things around the price, and it is usually the only full fibre at the addresses it serves.

Read the last column against the price rather than on its own. Fibrus and the other altnets all hold the price inside the term, so on a like-for-like gigabit package Fibrus is a few pounds a month dearer than Connect Fibre or YouFibre and comfortably cheaper than BT. Against the providers that raise prices every April, the held price is worth real money over an 18-month contract. And Fibrus is not the worst offender at the end of it: Gigaclear moves from £32 to £88 and YouFibre from £25 to £39.99, so the step is a feature of the model rather than a quirk of this provider. Against the other altnets, the comparison is usually academic, because they do not build where Fibrus builds. When we last hand-checked every deal, on 1 October 2026, the 340 broadband-only deals from the 29 providers we compare started at £13.50 a month for the first 12 months, then £18.00 (4th Utility, 150 Mbps on CityFibre), with good full fibre clustering between £23 and £34 a month and a median of £28.

Who should choose Fibrus, and who should not?

Direct answer: Choose it if it is live at your address, you want the shorter contract and the held price, and you will put the term end in your calendar. Look elsewhere if upload matters, if you host anything at home, or if you want compensation when the line fails.

The test is the same as everywhere on this site: run the postcode, see what is actually available, and compare the total over the term rather than the headline.

What should you check before you order?

Direct answer: Six checks, five minutes: check the exact address, diarise the term end, get the early termination charge in writing, read what the Wi-Fi guarantee excludes, decide whether carrier-grade NAT matters, and ask for the social tariff by name if you qualify.

Related reading: our verified deals table, how to switch broadband, out-of-contract prices, social tariffs, and gigabit deals.

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