Sky broadband deals: current prices, how Sky's price changes work, and what else your line can get
Sky's online full fibre deals cost from £23 to £32 a month (checked 15 September 2026) with £0 set-up, all on 24-month minimum terms. Sky does not fix its annual rise in advance: it can change the price during the contract, last adding £3 a month on 1 April 2026, and each notice gives you 31 days to leave without early termination charges. When the minimum term ends the price steps up by £5. If Sky repeated its last rise each April, Full Fibre 150 at £23 would average £26 a month over the term. Sky sells over Openreach and CityFibre lines that NOW (Sky's own brand), BT, Plusnet, EE, TalkTalk, Vodafone and Zen also sell. Compare every provider at your postcode at broadbandswitch.uk/compare/.
See Sky and every other provider at your address
One postcode, every provider we can switch you to, sorted by price with the lowest first. No account, no phone number.
IndependentLowest price firstLive, refreshed dailyPostcode only, nothing stored
Every figure on this page carries the date it was checked. Sky's own prices were read from sky.com on 15 September 2026; the live comparison lower down is refreshed daily and can differ from Sky's own website, sometimes in your favour.
What does Sky broadband cost right now?
Direct answer: Sky's online full fibre deals cost between £23 and £32 a month (checked 15 September 2026) with £0 set-up on 24-month minimum terms, and Sky reserves the right to change the price during the term rather than fixing the rise in advance.
Sky sells full fibre over Openreach's FTTP network and, at some addresses, over CityFibre, plus part-fibre Superfast plans where full fibre has not arrived. The online deals page shows a shortlist with prices; the rest of the range is priced after a postcode check. Full Fibre 300 cost only £1 a month less than Gigafast 900 when we checked, which makes the 900 plan the obvious pick between them for any home that can take it.
On 15 September 2026 sky.com marked the Full Fibre 150 price as an online exclusive available until 23 September 2026 and the Full Fibre 300 price as available until 16 September 2026; the Gigafast 900 and Gigafast+ prices carried no end date. Sky also promoted up to £200 of switching credit towards leaving fees with your current provider, which has to be claimed and is an offer rather than a price.
| Sky plan | Speed | Now | Price shown until | Set-up | If +£3 in April 2027 | If +£3 again in April 2028 | Illustrative 24-month average |
|---|---|---|---|---|---|---|---|
| Full Fibre 150 | 150 Mbps download 27 Mbps upload | £23 | 23 September 2026 | £0 | £26 | £29 | £26 £624 total |
| Full Fibre 300 | 300 Mbps download 40 Mbps upload | £28 | 16 September 2026 | £0 | £31 | £34 | £31 £744 total |
| Full Fibre Gigafast | 900 Mbps download 90 Mbps upload | £29 | no end date shown | £0 | £32 | £35 | £32 £768 total |
| Gigafast+ 2.5 Gbps | 2.5 Gbps download 2.5 Gbps upload | £32 | no end date shown | £0 | £35 | £38 | £35 £840 total |
Three things in the small print change how you should read that table. First, Sky's deal prices are promotional: the same small print lists Sky's standard price for Full Fibre 900 as £52 a month, so the £29 deal is a discount against that figure which Sky can withdraw from new customers at any time, and that is why the "price shown until" dates matter. Second, when your 24 months end Sky adds £5 to whatever you are paying at that point, so month 25 is always dearer than month 24 unless you renegotiate or switch. Third, the £0 set-up applies to the online deals; Sky's general terms say a £9.95 router delivery plus £10 activation fee may be required, so read the order summary before you confirm. Our price and contract checker runs the arithmetic for any provider, and our price rise tracker lists what every major provider has confirmed for next April.
Sky's own website showed Full Fibre 75, Full Fibre 500 and its Superfast part-fibre plans only after a postcode check on 15 September 2026, so no direct price is quoted for them here. Our hand-checked deals table of 1 September 2026 recorded Sky Full Fibre 150 at £24 a month with a £95 gift card on Openreach lines and at £22 a month with a £130 gift card on CityFibre lines through the comparison channel, which is why the live list below is worth a look even if you have already priced Sky direct.
How do Sky's price changes work?
Direct answer: Sky's contracts say the price may change during the minimum term rather than stating a fixed rise; Sky's last change added £3 a month to broadband on 1 April 2026, an in-term broadband customer has 31 days from the notice to leave without early termination charges, and when the 24 months end the price steps up by £5.
Since 17 January 2025 Ofcom has banned in-contract price rises linked to inflation and required any rise written into a contract to be stated in pounds and pence at the point of sale. BT, Plusnet and EE answered by writing a fixed £4 into every contract. Sky answered differently: its contracts carry no pre-set rise at all. Instead Sky reserves the right to change the price during the minimum term and, because a change is then a variation of your contract rather than a term you agreed to, Sky lets broadband and Talk customers who are still in their minimum term cancel without early termination charges within 31 days of being told. Sky's April 2026 change, announced on 4 February 2026, added £3 a month to broadband and £1 to £3 to TV packages; Sky Broadband Basics customers were not affected.
+£3 a month from 1 April 2026
Applied to Sky broadband, with Talk included, for customers in and out of contract. Sky does not publish the amount of any future change in advance, so a 24-month Sky contract is a price you know today plus whatever Sky announces in April 2027 and April 2028.
31 days to leave, no early termination charge
The window opens when Sky notifies you of a price change and applies to broadband and Talk. TV-only customers do not get it unless the TV is bundled with broadband. Use it or lose it: after 31 days the new price stands and the normal early termination charges apply again.
+£5 a month when the minimum term ends
Sky's wording: at the end of your 24-month minimum term, your monthly price will be the price you are paying immediately before your minimum term ends, plus £5. On TV bundles Sky instead lists standard prices that apply after 24 months. Either way, diarise the end date.
Which model is better for you depends on what you value. BT's fixed £4 is worse in a year when Sky raises by less, and better in a year when Sky raises by more, but BT's figure is known on day one and Sky's is not. What Sky offers in exchange is the door: a fixed rise you agreed to gives you no right to leave, a variable one does. The practical rule is to treat a Sky contract as a series of decisions, one at each price notice, rather than a 24-month commitment, and to have your postcode comparison ready each time one arrives. Our guide to in-contract price rises sets out the Ofcom rules, and price rises by provider lists who fixes the amount, who varies it and who promises none at all.
Is Sky the cheapest way to get the line?
Direct answer: Not always. On 15 September 2026 Sky's Full Fibre 150 deal at £23 was £6.99 below BT's entry full fibre price of £29.99, against Plusnet's £22.99, while NOW, Sky's own brand, listed Full Fibre 100 at £23 on 1 September 2026; which is cheapest at your address depends on the offers running that month, so check the postcode comparison rather than any one price list.
Sky does not own the line into your home. At most addresses it is an Openreach line that BT, Plusnet, EE, TalkTalk, Vodafone, Zen and dozens of smaller providers also sell, and at some addresses Sky sells over CityFibre's network instead, which is a different physical line with its own prices. Sky also runs NOW, a second brand on the same wholesale products with a simpler package and no Sky TV bundles. That is why a comparison of Sky deals has to include the providers that are not Sky, and the one that is Sky under another name.
| Provider | Entry full fibre price | Set-up | In-contract rise | Contract | Also worth knowing |
|---|---|---|---|---|---|
| Sky | £23 (Full Fibre 150, checked 15 September 2026) | £0 | Not fixed; last +£3, 31 days to leave | 24 months, then +£5 | Speed Guarantee with exit right, Sky Broadband Hub, up to £200 switching credit, Sky TV bundles |
| NOW (Sky) | £23 (Full Fibre 100, checked 1 September 2026) | See our NOW page | See NOW's terms at checkout | 24 months | Same line and Speed Guarantee as Sky; no Sky hub range, WiFi Max or TV bundles |
| BT | £29.99 (Full Fibre 300 or 500, checked 15 September 2026) | £10 | Fixed +£4 on 31 March | 24 months | Smart Hub 3, Cyber Threat Protect, EE TV with TNT Sports |
| Plusnet (BT Group) | from £22.99 (checked 15 September 2026) | £9.99 | Fixed +£4 on 31 March | 24 months | Up to £100 Plusnet Reward Card on selected plans; UK-based support 8am to 8pm, seven days |
| EE (BT Group) | £25.99 (Full Fibre 150, checked 15 September 2026) | £30 | Fixed +£4 in March | 24 months | Entertainment TV package at an introductory £10 a month on top |
| TalkTalk | Shown after postcode check | Shown after postcode check | See provider terms | Varies | Full fibre plans are data-only with no phone line; speeds up to 900 Mbps |
The wider market is cheaper still. When we last hand-checked every deal, on 1 September 2026, the 373 broadband-only deals from the 28 providers we can switch you to started at £13.50 a month (4th Utility, 150 Mbps on CityFibre), and good full fibre on a 24-month contract clustered between £23 and £34 a month with a median of £28. Compare Sky's entry deal with that median before you weigh the extras, and remember that the question over the term is what Sky's price changes do to that position. The full list, with first-year cost, is on our verified deals page.
Two things decide which of these you can actually order. The first is whether full fibre has reached your address at all: Ofcom's Spring 2026 data puts full fibre availability at 82% of UK premises and gigabit-capable availability at 89%, and Openreach's own footprint stood at 23.4 million premises on 30 June 2026. Sky's own deals pages quote 79% of UK homes for its full fibre and 12% of UK homes for Gigafast+, which is Sky's reach rather than UK coverage. The second is whether a second network reaches you too. Where CityFibre, Virgin Media, YouFibre, Hyperoptic, Community Fibre or another builder has laid its own fibre, you have a different product to weigh against Sky, not just a different logo on the same line. Our guide to Openreach against CityFibre explains the difference.
Put Sky next to everything else at your address
Enter your postcode and our comparison lists every provider we can switch you to, lowest price first, with Sky and NOW in their places in the list. If Sky is the best deal at your address you will see that too.
Compare at my postcode →What does Sky give you that a cheaper provider may not?
Direct answer: The line is the same, so what Sky's price buys is the retail layer: a hub range up to Wi-Fi 7, the optional WiFi Max whole-home promise, a Speed Guarantee you can leave under, a phone line included, switching credit of up to £200 towards leaving fees, and the Sky TV bundles.
Each item below was checked against Sky's own pages on 15 September 2026. Where Sky only shows a price after a postcode check, we say so rather than guess.
Sky Broadband Hub, Sky Max Hub or Gigafast+ Hub
The standard plans come with the Sky Broadband Hub, a Wi-Fi 5 hub. WiFi Max moves you to the Wi-Fi 6 Sky Max Hub, and Gigafast+ plans come with the Wi-Fi 7 Gigafast+ Hub. All Sky kit is loaned at no cost and must go back when your broadband ends.
WiFi Max, from £6 a month
Sky's promise of Wi-Fi in every room or your money back, plus advanced security, parental controls and device priority, with the Sky Max Hub included. Free with Gigafast+ speeds; an extra line on the bill with everything else.
Speed Guarantee with an exit right
Every plan carries a guaranteed minimum download speed to the hub. If the wired speed falls below it for three consecutive days or more, you can change package with no set-up fees or leave broadband and Talk without early termination charges.
Sky Pay As You Talk included
Every Sky broadband plan includes line rental and Sky Pay As You Talk at £0 a month, so you keep a home phone number without paying for a call plan. Sky's deals page also claims 24/7 UK customer support; treat that as Sky's description of itself rather than an independent test.
Gigafast+ up to 5 Gbps
Sky's 2.5 Gbps and 5 Gbps plans, which Sky describes as the UK's fastest from any major provider, with symmetrical upload. Sky quotes availability of 12% of UK homes, so most homes cannot order them yet.
Sky TV bundles on Stream or Glass
On 15 September 2026 Sky listed Essential TV with Gigafast 900 at £35 a month and with Full Fibre 150 at £32, and Ultimate TV with Gigafast 900 at £41 and with Full Fibre 150 at £41, with Netflix and discovery+ inside Essential TV and switching credit of up to £300. Sky's small print lists standard prices after 24 months, so read it before you sign.
Three claims that circulate about Sky do not hold on Sky's current pages, so they are not on this one: Sky's standard hub is not a Wi-Fi 6 hub unless you add WiFi Max, Sky does not fix its annual rise in pounds and pence, and Sky Broadband Basics is not open to new customers. If any of those matters to you, check the order summary before you commit.
Who should choose Sky, and who should not?
Direct answer: Choose Sky if you want Sky TV on the same bill, want the Speed Guarantee's exit right, are leaving another provider early and can use the switching credit, or want Gigafast+ speeds nobody else sells at your address; choose a provider with a fixed or no in-contract rise if you want to know your 24-month cost on day one, and look at NOW if you want Sky's line without Sky's extras.
Pay Sky's price when
One or more of these applies to your household
- You want Sky TV on Stream or Glass, and the broadband bundle is cheaper than the two apart
- You value a guaranteed minimum speed you can actually leave under, rather than a speed estimate
- The switching credit of up to £200 on offer covers leaving fees with your current provider, which matters if you are still inside a contract elsewhere
- Your address can take Gigafast+ at £32 for 2.5 Gbps, a speed few other providers sell
- You want a landline number kept at no extra cost, since Sky Pay As You Talk is included
- You are already a Sky Broadband customer on a qualifying benefit, because Sky Broadband Basics at £20 is open to you and closed to everyone else
Same line, different terms, when
Sky's model or extras do not suit you
- You want to know the whole 24-month cost on day one: BT, Plusnet and EE fix a £4 rise, and some providers promise no in-contract rise at all
- You do not want TV, and would rather not pay for a brand built around it
- You are on a qualifying benefit and not already with Sky, because other providers' social tariffs are open to new customers
- Lowest headline price is the goal and NOW, Plusnet or another Openreach provider is cheaper at your address that month
- A second network reaches your address, because Virgin Media or an altnet line is a different product and often a cheaper one
- You want a shorter commitment: Sky's plans are 24-month minimum terms, and some providers sell 12-month or monthly rolling full fibre
The head-to-head pages cover the pairings people search for most: BT against Sky, Sky against Virgin Media, TalkTalk against Sky, Sky against Vodafone and Sky against EE. If you are already with Sky and out of contract, our insight on haggling with Sky covers what to say. For the whole market at once, use your postcode.
Does Sky do a social tariff?
Direct answer: Yes, for existing Sky Broadband customers only. Sky Broadband Basics costs £20 a month, or £24 for Full Fibre 75 or Superfast 80 from 17 September 2026, with a minimum term of 24 months and no early termination charges on the broadband, and it was not affected by Sky's April 2026 price rise.
The account holder must receive Universal Credit, Pension Credit, income-related Employment and Support Allowance, income-based Jobseeker's Allowance or Income Support, and Sky checks the claim with the Department for Work and Pensions before the tariff is applied. The package includes Sky Pay As You Talk. After the 24 months Sky's standard price applies unless you reapply. Because the tariff is for existing customers, you cannot join Sky on it: you would have to take a standard Sky plan first and then apply, and Sky does not promise that the tariff will be available when you do.
If you are not with Sky, that closed door is the important fact. Our deals check of 1 September 2026 listed social tariffs from £12.50 a month across the providers we compare, most of them open to new customers, and BT Home Essentials at £16.50 accepts new joiners. Our social tariffs guide lists every provider's tariff and who qualifies, and our insight on how social tariff broadband works covers the application steps.
How does Sky score on complaints and reviews?
Direct answer: Sky drew 5 broadband complaints per 100,000 customers in Ofcom's January to March 2026 data, one below the industry average of 6, behind only Plusnet (4) and ahead of EE and Virgin Media (6), BT (7), Vodafone (8) and TalkTalk (10).
| Provider | Complaints per 100,000 |
|---|---|
| Plusnet | 4 |
| Sky | 5 |
| EE | 6 |
| Virgin Media | 6 |
| Industry average | 6 |
| BT | 7 |
| Vodafone | 8 |
| TalkTalk | 10 |
Ofcom described the Q1 2026 industry figure of 6 per 100,000 as an all-time low, down from 40 per 100,000 at the 2011 peak. Sky's landline figure for the same quarter was 2 per 100,000 against an average of 3, which puts Sky among the least complained-about of the large providers on both measures. The Complaints Floor, our Report No. 30, sets out the full series and Ofcom's comparability rules.
If you do need to complain, the rules changed on 8 April 2026: a complaint that Sky has not resolved after six weeks, down from eight, can go free of charge to the independent ombudsman scheme Sky belongs to. Our complaints and your rights guide walks through the steps and the compensation you may be owed. For customer reviews, Sky's Trustpilot profile is independent of us and moves daily; we last captured it at 2.7 out of 5 from 29,087 reviews on 26 July 2026, a score that covers Sky's TV, mobile and broadband customers together, so it measures something different from Ofcom's broadband-only count.
What should you check before you order Sky?
Direct answer: Six checks, five minutes: address-level availability on Openreach or CityFibre, the two price rules in your diary, the same line priced from NOW and others, the deal's end date, the switching credit terms, and the kit, speed guarantee and cancellation rules.
Six-step Sky broadband check
Run each before you commit to 24 months.
Confirm which network and which tiers reach your exact address
Sky sells over Openreach at most addresses and over CityFibre at some, and the two carry different prices and speeds. A postcode can be live while a single address is not. Sky's checker and our comparison both confirm which tiers you can actually order; where full fibre has not arrived, Sky's Superfast part-fibre plans are the fallback.
Write down the two Sky rules before you sign
The price may change during the minimum term, and you get 31 days from any notice to leave without early termination charges; and at month 25 the price steps up by £5. Put both in your diary with the contract end date, because the exit window is only useful if you act inside it.
Price the same line from NOW and the other Openreach providers
NOW is Sky's own brand on the same line, and on 1 September 2026 it listed Full Fibre 100 at £23. BT, Plusnet, EE, TalkTalk, Vodafone and Zen sell the same connection. Run your postcode, sort by price, and decide whether Sky's extras are worth any gap you see.
Check the deal's end date and whether it is online only
Sky's deals carry a "price available until" date and some are marked online exclusive, so the price you saw can be gone by the time you call. On 15 September 2026 sky.com marked the Full Fibre 150 price as an online exclusive available until 23 September 2026 and the Full Fibre 300 price as available until 16 September 2026; the Gigafast 900 and Gigafast+ prices carried no end date. Sky also promoted up to £200 of switching credit towards leaving fees with your current provider, which has to be claimed and is an offer rather than a price.
Read the switching credit terms before you count it
Sky's switching credit of up to £200 on broadband, or up to £300 with TV, was on offer on 15 September 2026 and has to be claimed after you join. It covers leaving fees with your current provider up to the stated cap, not your Sky bill, so check what evidence Sky needs, the deadline to claim and the minimum term attached.
Note the kit return rules, the Speed Guarantee and your cancellation rights
Sky's hub is loaned and must go back when you leave. Keep the guaranteed minimum speed from your order confirmation, because the Speed Guarantee measures the wired speed to the hub against that figure. You have a 14-day cooling-off period on an order placed online or by phone, and switching under One Touch Switch means your old line stays on until Sky's is working.
Related reading: exit fees and set-up fees by provider, how One Touch Switch works, keeping your phone number when you switch, and logging in to a Sky hub once you are connected.
Live Sky broadband deals at your postcode
See every provider at your address, not only Sky
The list above is Sky only. The full comparison shows every provider we can switch you to at your postcode, lowest price first, including NOW, the cheapest deals, full fibre from other networks and social tariffs.
Show every provider at my postcode →Sky broadband: frequently asked questions
How much is Sky broadband a month?
On 15 September 2026 sky.com's online deals listed Full Fibre 150 at £23 a month, Full Fibre 300 at £28, Full Fibre Gigafast (900 Mbps) at £29 and Gigafast+ (2.5 Gbps) at £32, all with £0 set-up on 24-month minimum terms. Sky can change the price during the term and adds £5 a month when the term ends. Full Fibre 75, Full Fibre 500 and the Superfast part-fibre plans are priced after a postcode check on sky.com. Prices vary by address, so the live comparison is the figure to act on.
Does Sky put its prices up during the contract?
It can. Sky's contracts say the price may change during the 24-month minimum term rather than stating a fixed amount in pounds and pence. Sky's last change added £3 a month to broadband on 1 April 2026, announced on 4 February 2026. Because the amount is not fixed in the contract, an in-term broadband customer can leave without early termination charges within 31 days of being told about a change. Sky Broadband Basics customers were not affected by the April 2026 rise.
What happens to my Sky price after 24 months?
Sky's terms say that at the end of the 24-month minimum term your monthly price becomes the price you were paying immediately before the term ended plus £5. On TV and broadband bundles Sky's small print instead lists the standard prices that apply after 24 months, for example £52 a month for Full Fibre 900 and £38 for Ultimate TV when we checked. Either way, diarise the end date: once you are out of contract you can renegotiate or switch with no early termination charge.
What is Sky's cheapest broadband deal?
Full Fibre 150 at £23 a month was the cheapest deal on sky.com on 15 September 2026, marked as an online exclusive price. Sky's Superfast part-fibre plans may be cheaper at some addresses but are priced after a postcode check. If you are already a Sky Broadband customer and the account holder receives a qualifying benefit, Sky Broadband Basics costs £20 a month, or £24 for Full Fibre 75 or Superfast 80 from 17 September 2026.
Is Sky broadband cheaper than BT?
On the headline prices checked on 15 September 2026, yes: Sky's Full Fibre 150 deal at £23 was £6.99 a month below BT's entry full fibre price of £29.99, and Sky's set-up was £0 against BT's £10. The two price differently over the term: BT fixes a £4 rise each 31 March, while Sky does not fix its rise but gives you 31 days to leave when it announces one. Both are Openreach lines at most addresses, so the postcode check shows which is cheaper for you, and our BT against Sky page compares the two in detail.
Is NOW Broadband the same as Sky?
NOW is Sky's own brand and NOW Broadband runs over the same line; Sky's website calls it NOW Powered by Sky Broadband and gives it the same Speed Guarantee. On our deals check of 1 September 2026 NOW listed Full Fibre 100 at £23 a month, Full Fibre 75 at £24 and Full Fibre 300 at £27 on 24 months contracts. NOW does not come with Sky's hub range, WiFi Max or the Sky TV bundles, so it suits a household that wants the line and little else.
What router does Sky give you?
Sky's standard router is the Sky Broadband Hub, a Wi-Fi 5 hub. Adding WiFi Max (from £6 a month) upgrades you to the Wi-Fi 6 Sky Max Hub with Sky's Wi-Fi in every room or your money back promise, advanced security, parental controls and device priority. Gigafast+ plans come with the Wi-Fi 7 Gigafast+ Hub and WiFi Max at no extra cost. Sky's kit is loaned to you and must be returned when your broadband ends.
What is the Sky Speed Guarantee?
Every Sky broadband plan comes with a guaranteed minimum download speed to the hub. If the speed to your hub drops below that figure for three consecutive days or more, you can change to a different package with no set-up fees or leave your broadband and Talk contracts without early termination charges. It measures the wired speed to the hub rather than Wi-Fi, so run Sky's speed test with a cable before you claim.
Does Sky do a social tariff?
Yes, but only for people who are already Sky Broadband customers. Sky Broadband Basics costs £20 a month, or £24 for Full Fibre 75 or Superfast 80 from 17 September 2026, with a minimum term of 24 months and no early termination charges on the broadband. The account holder must receive Universal Credit, Pension Credit, income-related Employment and Support Allowance, income-based Jobseeker's Allowance or Income Support, and Sky checks this with the DWP. If you are not with Sky, several other providers' social tariffs are open to new customers; our social tariffs guide lists them.
How much are Sky's early termination charges?
Sky works them out per product. It takes your monthly charge, deducts the costs it saves by no longer serving you and a discount for receiving the money as a lump sum, subtracts any discount you were getting, and multiplies the result by the time left in your minimum term, rounding broadband and Talk charges up to the nearest 25p. The monthly rates are in Sky's early termination charges table. You do not pay them if you leave within 31 days of a price-change notice, under the Speed Guarantee, or after the minimum term ends.
How do I switch to Sky?
Order online or by phone and give Sky your current provider's details. Under One Touch Switch, in force for switches between UK fixed-line providers since 12 September 2024, Sky tells your old provider for you, your old service stays on until Sky's is working, and in most cases you keep your number. If you already have an active line you plug in the hub yourself on the activation date; if not, an Openreach engineer installs it. Sky's switching credit of up to £200 towards leaving fees has to be claimed once you have joined.
Is Sky broadband any good?
On the evidence we can measure, yes, with one caveat. Ofcom's Q1 2026 data put Sky at 5 broadband complaints per 100,000 customers against an industry average of 6, every plan carries a guaranteed minimum speed you can leave under, and Sky's online full fibre prices (from £23 a month on 15 September 2026) are set out against BT, Plusnet, EE and NOW in the same-line table above. The caveat is the pricing model: Sky can change the price during the 24-month term and adds £5 when it ends, so the price you sign at is not the price you will finish on. Whether it is good value at your address depends on what NOW, Plusnet and the other providers on the same line are charging that month, which the postcode comparison shows.
How do Sky's complaints compare with other providers?
Ofcom's data for January to March 2026, published on 23 July 2026, recorded 5 broadband complaints per 100,000 Sky customers, one below the industry average of 6, behind only Plusnet (4) and ahead of EE and Virgin Media (6), BT (7), Vodafone (8) and TalkTalk (10). For landline Sky recorded 2 per 100,000 against an average of 3. If a complaint to Sky is unresolved after six weeks you can take it free of charge to the ombudsman scheme Sky belongs to, a limit Ofcom reduced from eight on 8 April 2026.
In short
- Sky's online full fibre deals cost £23 to £32 a month on 24-month minimum terms with £0 set-up (checked 15 September 2026).
- Sky does not fix its in-contract rise in advance: it last added £3 a month on 1 April 2026, and each notice gives you 31 days to leave without early termination charges.
- When a Sky minimum term ends the monthly price steps up by £5, so diarise month 24 and renegotiate or switch.
- If Sky repeated its last rise each April, Full Fibre 150 at £23 would average £26 a month over the contract; that is our illustration, not a Sky figure.
- NOW (Full Fibre 100 at £23 on 1 September 2026), BT, Plusnet, EE, TalkTalk, Vodafone and Zen sell the same Openreach line, and Sky and NOW also sell over CityFibre at some addresses.
- Sky recorded 5 broadband complaints per 100,000 customers in Q1 2026 against an industry average of 6 (Ofcom, 23 July 2026), and its Broadband Basics social tariff at £20 a month is for existing Sky Broadband customers only.
Each line above stands on its own and carries its date, so it can be quoted as it is. Prices are refreshed from the providers' own price lists and our monthly deals check; the guide itself is reviewed by a person at least every three months, last on 15 September 2026.
References
- Sky
Sky. (2026). Sky broadband deals. Retrieved 15 September 2026, from sky.com/deals
- Sky
Sky. (2026). Sky's best broadband deals and WiFi packages. Retrieved 15 September 2026, from sky.com/broadband
- Sky
Sky. (2026). Sky TV and broadband deals. Retrieved 15 September 2026, from sky.com/deals?section=tvandbroadband
- Sky
Sky. (2026). Sky Broadband Basics: our social tariff. Retrieved 15 September 2026, from sky.com/help/articles/sky-social-tariff
- Sky
Sky. (2026). Sky Speed Guarantee. Retrieved 15 September 2026, from sky.com/help/articles/sky-fibre-speed-guarantee
- Sky
Sky. (2026). Charges for ending your Sky contract early. Retrieved 15 September 2026, from sky.com/help
- ISPreview
Jackson, M. (2026, February 4). ISP Sky Broadband and Sky TV reveal UK price hikes policy for 2026. ISPreview. ispreview.co.uk
- BT
BT. (2026). BT broadband deals. Retrieved 15 September 2026, from bt.com/broadband/deals
- Plusnet
Plusnet. (2026). Our best broadband deals. Retrieved 15 September 2026, from plus.net/broadband
- EE
EE. (2026). EE broadband packages. Retrieved 15 September 2026, from ee.co.uk/broadband/packages
- Ofcom
Ofcom. (2026, July 23). Broadband complaints fall to record low. ofcom.org.uk
- Ofcom
Ofcom. (2025, July 8). Quicker complaints resolution for telecoms customers, under new Ofcom rules. ofcom.org.uk
- Ofcom
Ofcom. (2024, July 19). Ofcom bans mid-contract price rises linked to inflation. ofcom.org.uk
- Ofcom
Ofcom. (2024, September 12). Simpler and quicker broadband switching is here. ofcom.org.uk
- Ofcom
Ofcom. (n.d.). Social tariffs: cheaper broadband for people on benefits. Retrieved 15 September 2026, from ofcom.org.uk
- Ofcom
Ofcom. (2026). Connected Nations: Spring 2026 update. ofcom.org.uk
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026). Broadband deals, checked by hand. Verified 1 September 2026. broadbandswitch.uk/broadband-deals/
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026). NOW broadband deals. Verified 1 September 2026. broadbandswitch.uk/now-broadband-deals.html
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026, July). The Complaints Floor: Report No. 30. broadbandswitch.uk/reports/the-complaints-floor/
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