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TalkTalk

TalkTalk delivers affordable, reliable fibre and full fibre broadband to UK homes with a focus on value-for-money bundles and unlimited data packages.

★★☆☆☆ 2.3 / 5
88823 reviews on Trustpilot Last verified: 19/04/2026
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About TalkTalk

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

TalkTalk provides broadband, home phone, and TV services to over 4 million UK customers, offering value-focused fibre and full fibre plans on both the Openreach and CityFibre networks. Known for unlimited data, transparent pricing, and the Wi-Fi Hub with dual-band technology, TalkTalk has acquired several smaller ISPs including Shell Energy Broadband, SSE Broadband, and Origin Broadband. The company provides social tariff broadband for low-income households.

Key details

Year founded2003
ISPA member Listed member View ISPA members directory →
ADR schemeCISAS
Parent companyToscafund / Penta Capital
Legal name TalkTalk Telecom Group Limited Companies House 07105891 →

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What stands out

  • Affordable fibre deals
  • Unlimited data
  • Fibre 150 social tariff
  • CityFibre partner
  • TV options

Recognition

  • Uswitch Best Value Broadband 2022

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • FTTC Fibre to the street cabinet, copper to your home. Widely available.
  • ADSL Copper broadband. Being phased out by 2027.

Coverage

UK - National via Openreach + CityFibre wholesale

Check what TalkTalk deals are available at your postcode through our comparison tool.

If something goes wrong

Here is where TalkTalk sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that TalkTalk must follow.
Complaints
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for TalkTalk. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify TalkTalk's Companies House registration?
Companies House lists TalkTalk Telecom Group Limited under company number 07105891. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for TalkTalk?
Our directory captured Trustpilot as 2.3 out of 5 with 88823 reviews. Snapshot date in our directory: 19/04/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for TalkTalk?
Our dataset records: UK - National via Openreach + CityFibre wholesale
Is TalkTalk in the BroadbandSwitch postcode comparison tool?
Yes. Our comparison tool can return deals from this provider where available at your postcode.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag TalkTalk as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for TalkTalk?
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for TalkTalk?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.