Altnet Partly verified

Purple Broadband

Purple Broadband is a UK altnet delivering full fibre and fixed wireless broadband.

Not yet verified on Trustpilot We add a score once we have confirmed a live Trustpilot profile and a rating on file.

About Purple Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Purple Broadband is a UK altnet delivering full fibre and fixed wireless broadband.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Purple Broadband is a small UK alternative network provider delivering full-fibre (FTTP) and Fixed Wireless Access broadband to consumer customers, operating as a small-scale specialist retail ISP. The legal entity structure is not clearly identifiable on the Companies House register at the time of writing, so prospective customers should use due care to verify current trading status and legal identity directly with the company before ordering any service. Purple Broadband is a registered supplier for the Gigabit Broadband Voucher Scheme, enabling eligible premises to access subsidised funding towards the cost of new fibre connections. The operator subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes for customer complaints. Contact is via info@purplebroadband.co.uk, with the primary website at purplebroadband.co.uk. Note the purplebroadband.co.uk domain was reporting a DNS error at last check, which combined with the unclear corporate registration means prospective customers are strongly encouraged to verify current availability, trading status, coverage and pricing directly before committing to any service or contractual arrangement with this operator.

Key details

ADR schemeCISAS / Communications Ombudsman
Parent companyIndependent
Legal name Purple Broadband Ltd

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.purplebroadband.co.uk to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Fixed wireless access for rural coverage

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • Fixed wireless

Coverage

UK

Purple Broadband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Purple Broadband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Purple Broadband must follow.
Complaints
CISAS / Communications Ombudsman.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Purple Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

What coverage note is on file for Purple Broadband?
Our dataset records: UK
Is Purple Broadband in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: needs_review. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Purple Broadband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Purple Broadband?
CISAS / Communications Ombudsman.
Does this directory record One Touch Switch for Purple Broadband?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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