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Full fibre vs standard broadband: the price, the reliability, and whether it is still a choice

The short answer

The old version of this question was whether the extra speed is worth the extra money. It is the wrong question twice over, because at two of the providers that publish both prices openly there is no extra money. BT's Full Fibre 300 at £30.99 a month and its part copper Fibre 2 at £30.99 a month are the same price, for 300Mbps against 74Mbps. TalkTalk's Full Fibre 150 at £25 per month is a pound cheaper than its part copper Fibre 65 at £26 per month, for more than double the download speed.

And it is becoming less of a choice. Openreach stops selling copper products in an exchange once most of it can get full fibre, and the rule catches more than new orders: “Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over our new Full Fibre network.” So a household that merely changes package can lose the copper option without ever deciding to. 1,281 exchanges across the UK, covering around 12.5 million premises, were under active stop sell, which Openreach put at 51% of its total full fibre footprint.

On whether it is actually better, the regulator settles it rather than a provider. Ofcom, in its final statement of 17 March 2026: “FTTP products have materially lower fault rates than FTTC which results in a better overall outcome for users.” How much better is a question this page cannot answer: Ofcom holds the fault figures and redacts them in its published statement, so there is no public number behind any claim about how many times more reliable full fibre is.

First published Updated Every source read on Guide reviewed By Reviewed by Dr Alex J. Martin-Smith How we rank deals

Start with your postcode

Whether this is a decision or a formality depends entirely on what reaches your own address. Check the exact address rather than the postcode.

1,281Exchanges under active stop sell, at Openreach's January 2026 figure
12.5mPremises in them, which Openreach puts at 51% of its full fibre footprint
75%The coverage in an exchange that triggers the stop sell
31 Jan 2027When the old phone network is switched off
£30.99BT's price for Full Fibre 300. Its part copper Fibre 2 is also £30.99
1.5mLines still on the old copper phone network, in July 2026

Want the answer for your own house? Answer three questions and see whether to move and when. Think you might be stuck with copper either way? Read the stop sell first, because it may already have decided for you.

The short version, in a minute

Direct answer: Full fibre is better, it costs the same or less, and the option to stay on copper is being withdrawn anyway.

Table comparing full fibre with part fibre on download speed, upload speed at the entry tier, upload speed at 300Mbps and above, reliability, how much more reliable it is, and price. Two rows are marked amber because the usual claim does not survive the published figures: upload at the entry tier is identical, and no public figure exists for how much more reliable full fibre is.
Six measures, with the two the industry gets wrong marked as such. Full fibre does not improve upload at the entry tier, and nobody can tell you how much more reliable it is.Scroll the diagram sideways to read it, or tap it to open it full size.

This page used to ask whether the extra speed was worth the extra money. Both halves of that question turn out to be wrong, which is why it has been rebuilt rather than edited. There is usually no extra money, and there is increasingly no choice.

On whether it is actually better, the regulator settles it rather than a provider. Ofcom, in its final statement of 17 March 2026: “FTTP products have materially lower fault rates than FTTC which results in a better overall outcome for users.” By how much is a question this page cannot answer: Ofcom holds the fault figures and redacts them in its published statement, so there is no public number behind any claim about how many times more reliable full fibre is.

Two of the six measures in the picture above are marked, because the usual claim about them does not survive the published figures. The upload one is ours to own: this site has said on four pages that full fibre means much better upload, and at the entry tier it does not. That correction is at the foot of this page, and our full fibre guide goes through the tier ladder in full.

What the two things are actually called

Direct answer: Full fibre runs glass to your wall. Standard broadband stops at a green box in your street.

The names are a mess and the mess is doing real harm, because a household with a bill that says Fibre reasonably assumes it already has fibre. Openreach's one line definitions are the clearest in the market, so this page uses them.

A green broadband street cabinet on the pavement of a British residential street of red brick terraced houses, with a red postbox further along and front gardens in bloom.
Everything past this box is copper, and the further your house sits from it the less of the tariff you are paying for actually arrives.

Part fibre, which is also FTTC, superfast and VDSL: “This means fibre runs to your local street cabinet, and copper cables connect the cabinet to your property.” And the older copper product beneath it: “Delivered entirely through copper lines from the exchange to your home.” Openreach quantifies why the cabinet matters: “Speeds can start to drop noticeably beyond around 300-400 metres from the cabinet.” That is a figure a household can pace out, and it is the whole reason this technology is uneven street by street.

A small white box on the red brick outside wall of a British house with a thin black cable running down to it from the roofline, beside a white window and a garden in bloom.
And this is where full fibre stops: the outside wall of your own house, with nothing but glass between it and the exchange.

Full fibre, which is also FTTP: Ofcom's definition is “The connection from the exchange to the premises is provided entirely over fibre. Generally, distance to the premises does not affect the speed delivered. Full fibre can offer gigabit speeds.” Read the middle sentence again, because it is the practical difference. Everything that was true about living a long way from the cabinet stops being true.

How to tell which one you have, in thirty seconds

A close-up of an old cream telephone socket low on a skirting board in a British home, with a cable running from it across the carpet.
Thirty seconds to settle, with no appointment, no telephone call and nobody to ask.

Openreach words the test itself: “Unlike Full Fibre, FTTC doesn't require an Optical Network Terminal (ONT) - the connection comes in through your existing phone line socket, and your router plugs in from there.” A separate box on an internal wall means full fibre. A router plugged into a telephone socket, with no box anywhere, means copper carries the last stretch.

A bill that says Fibre does not mean full fibre. BT still sells Fibre Essential, Fibre 1 and Fibre 2 as part copper products, and TalkTalk still sells Fibre 35 and Fibre 65, and both now label the technology accurately at the point of sale.

The price, which is the surprise

Direct answer: At the two large providers that publish both prices openly, full fibre is the same price or cheaper.

This is the finding that changed what this page is for, and it is easy to check because both providers display these prices without asking for a postcode.

Diagram comparing full fibre and part copper prices at BT and TalkTalk. At BT, part copper Fibre 2 at 74Mbps and full fibre Full Fibre 300 at 300Mbps are both £30.99 a month. At TalkTalk, part copper Fibre 65 at 65Mbps is £26 a month and full fibre Full Fibre 150 at 150Mbps is £25 a month.
Two providers, four tariffs, and the cheaper column is not the one most households would guess. Both rows are list prices for a new customer, which is the only basis on which two providers can honestly be lined up.Scroll the diagram sideways to read it, or tap it to open it full size.

BT's Full Fibre 300 at £30.99 a month and its part copper Fibre 2 at £30.99 a month are the same price, for 300Mbps against 74Mbps. BT heads its own two groups on that page as All plans shown use Part Fibre technology and All plans shown use Full Fibre technology, so the comparison is BT's framing rather than ours.

TalkTalk's Full Fibre 150 at £25 per month is a pound cheaper than its part copper Fibre 65 at £26 per month, for more than double the download speed. And its Full Fibre 65 and Fibre 65 are both £26 for the same speed, which makes the technology the only difference between them.

Two women laughing together on a sofa in a bright British living room, one with a plain laptop open on her knees, with bookshelves, plants and a sash window behind them.
The decision is smaller than it used to be. At two large providers the full fibre product is the same price or cheaper than the copper one.

Three honest caveats on that

Sky and Plusnet publish no monthly price for any broadband product without a postcode, so no full fibre against part fibre price comparison can be made at either without entering an address. So this page can compare BT with BT and TalkTalk with TalkTalk and cannot do the same at either of those two, and it says so rather than quoting a figure from somewhere else.

{ffs.vf.noFTTC} Which is worth noticing for its own sake: it is where the market is going, and the choice is disappearing from the shelf before it disappears from the network.

And a joining price is not a renewal price anywhere in this market. The figures above are what each provider advertises to a new customer, and the number that matters to an existing one is what they will be paying in month twenty five.

Reliability, properly sourced

Direct answer: Ofcom's own finding, not a provider's claim. And nobody can tell you by how much.

The claim that full fibre breaks less is made constantly and sourced almost never. It is also true, and the source is the regulator: Ofcom's Telecoms Access Review statement of 17 March 2026, Volume 5, paragraph 3.18. “FTTP products have materially lower fault rates than FTTC which results in a better overall outcome for users.”

That is a final published finding rather than a consultation position, and it is the sentence this site now uses wherever the subject comes up.

And the number everybody quotes has nothing behind it

Ofcom holds the fault figures and redacts them in its published statement, so there is no public number behind any claim about how many times more reliable full fibre is.

Openreach's Full Fibre page carries the claim five times fewer faults than copper in its meta description, where a search engine reads it, and not in the body of the page. No source or figure is given for it anywhere on the page. So the five times figure that circulates everywhere traces back to a search engine description on one page, with no published basis, while the regulator that holds the actual data has chosen not to publish it. This page quotes the regulator and names the other as unsourced.

Why it is more reliable is not mysterious. Copper is a metal pair in the ground and in the air, and it is affected by water, by corrosion and by joints that were made decades ago. Glass is not. Openreach's own wording on its full fibre page says much the same in marketing terms, and we are treating that as a provider claim rather than evidence, which is what it is.

Upload, where we were wrong

Direct answer: True at the top of the tier ladder. Not true at all at the bottom.

On Sky's own published figures, Full Fibre 75 uploads at 16Mbps and part copper Superfast uploads at 16Mbps, and Full Fibre 150 uploads at 27Mbps and part copper Ultrafast over G.Fast uploads at 27Mbps. The upload gain from full fibre begins at the 300Mbps tier, where it reaches 40Mbps.

A woman on a video call at a desk in one room of a British home and a man working at a kitchen table in the next, both visible through an open doorway, in bright daylight.
Two people sending at once is the pattern upload speed decides, and it is the half of the product nobody advertises on.

That is Sky's own published ladder, and Sky is the only large UK retailer that publishes download and upload for every tier it sells, which is why the comparison can be made at all. A household moving from part fibre to an entry level full fibre tier gains reliability, independence from the cabinet and headroom on download, and gains nothing whatever on upload.

So the honest advice is to compare the tier rather than the technology. If upload is why you are moving, the figure to look for starts at the 300Mbps tier and not before it.

Why upload matters at all, carefully

Ofcom publishes a reason, and it is the only primary source found for one: “Upload speeds, which are particularly important for people who use video communication services like Zoom or Teams, or who play video games online, are also increasing.” That page is dated 17 March 2023, which is three and a half years before this was written, and the data in it is from 2022.

No regulator or government source was found linking upload speed to working from home or cloud backup. Ofcom's published reasoning names video calls and online gaming and stops there. So where this site argues that upload matters for cloud backup, for working from home or for a household with two people sending at once, that is our reasoning and it is marked as ours rather than dressed up as a regulator's finding.

The window that is closing

Direct answer: Openreach removes the copper option exchange by exchange, and the rule catches a routine package change.

This is the part of the subject that almost nothing written for households covers, and it is the reason the framing of this page changed. Openreach stops selling copper based products in an exchange once most of it can get full fibre: “Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre.”

Diagram of Openreach’s copper stop sell: it is triggered when a majority, 75%, of premises connected to an exchange can get ultrafast Full Fibre; it catches customers who want to switch, upgrade or re-grade, not only new orders; and it protects only those not yet able to get full fibre at their premises.
Read the third box slowly. It is the one that turns an ordinary package change into a decision nobody warns you cannot be reversed.Scroll the diagram sideways to read it, or tap it to open it full size.

Now the sentence that matters, and it is worth reading twice: “Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over our new Full Fibre network.” Read who that catches. Not somebody ordering a line in a new house, but somebody doing the ordinary thing at the end of a contract.

1,281 exchanges across the UK, covering around 12.5 million premises, were under active stop sell, which Openreach put at 51% of its total full fibre footprint.

There is a protection, and its scope is narrower than it first reads: “Customers in these exchanges not yet able to get Ultrafast Full Fibre at their premises won't be impacted and can stay on their existing copper-based service until Full Fibre does become available.” That covers households that CANNOT yet get full fibre. It does not say a household that can get it may keep the copper option, and the sentence above says it may not.

And there is no way to look yours up

Openreach publishes no public list of stop sell exchanges. It announces each tranche as a news item and gives communication providers a year's notice, and the only way a household can find out is the postcode checker.

So the practical answer is to ask your own provider, in the same conversation as your renewal, whether your exchange is under stop sell. It is one question and it changes what your options are.

Should you move, and when?

Direct answer: Three questions, and five jobs sorted into the ones worth doing today and the ones that wait for your renewal.

The second question is the honest one, and it is the one this kind of page usually skips. A household whose complaint is a room with no signal has a Wi-Fi problem, and no change of technology fixes it. A household losing its connection in the rain has a copper problem, and this page is the whole answer.

The third question decides the timing and nothing else. Nobody should pay to leave a contract early to move to a product that costs the same, and almost nobody needs to.

It runs entirely in your browser. There is no form to submit, nothing sent to any server and nothing stored.

Should you move, and when?

Three questions, and five jobs sorted into the ones worth doing today and the ones that can wait for your renewal

The second question is the one that sorts the rows, because half the complaints people bring to a page like this are about the radio in the hall rather than the line in the street. Nothing you answer here leaves your browser.

1What have you got now?
2What actually bothers you about it?
3Where are you in your contract?

The switch-off, and whose date it is

Direct answer: 31 January 2027 for the phone network. Copper broadband goes more slowly, exchange by exchange.

Two timetables run alongside each other and almost everybody writing about this conflates them. The phone network has a fixed national date. Copper broadband does not, and retires on the stop sell programme above.

Timeline of the UK copper switch-off: stop sell is happening now, exchange by exchange; the old phone network is switched off on 31 January 2027; the date is BT Group’s rather than the regulator’s, because Ofcom reports it rather than setting it; and exchanges start closing afterwards, which is when copper broadband retires.
One date, agreed on by everybody, and a different name attached to it depending on who you ask. Worth knowing before somebody tells you the regulator is switching your line off.Scroll the diagram sideways to read it, or tap it to open it full size.

On the phone network, the sources agree. Openreach: “On 31 January 2027, all traditional phone lines will be going digital”. The government: “All users of the Openreach PSTN (Public Switched Telephone Network) will need to be migrated to new services by the 31 January 2027.” And Openreach again, in a dated news article: “Openreach is urging Communications Providers (CPs) and their business customers to hurry up with plans to move off UK's old phone network, known as the Public Switched Telephone Network (PSTN), before it's retired on 31 January 2027.”

Every primary source checked gives the same date. Openreach, the government and Ofcom all say 31 January 2027, and the only differences are in style and precision. So anybody telling you the date has moved or is disputed is working from something out of date, and this page checked five pages across three sites to be able to say that.

One correction worth making, because it is everywhere

Ofcom is not switching copper off. Ofcom: “BT plans to retire its old landline network by 31 January 2027.” The regulator reports the date rather than setting it, and it is an industry deadline rather than a regulatory one. Ofcom has decided to move its own regulation to match, which is a different thing: “As part of transitioning to full-fibre networks and gradually shutting down old telephone exchanges, Openreach should not have to incur unnecessary costs for running two networks at the same time. We will progressively shift regulation away from copper services to full fibre services, giving Openreach flexibility to encourage customers to migrate off its old copper network.”

How much is left to move: “Openreach estimates around 1.5 million lines are still operating on the old copper-based phone network, including around 350k business premises.” Most of the country has already gone, quietly, without anybody noticing.

The phone side of this has a guide of its own, because it is a bigger subject than a line on this page. Our digital voice guide covers what happens to your handset, your number and your alarm, and the one provider that publishes a deadline for declining it.

Will you pay more once copper has gone?

Direct answer: Ofcom extended the price protection rather than removing it, and the decision is final rather than proposed.

This is the question every household asks about the switch-off, and it has a published answer from 17 March 2026 that almost nothing repeats.

Diagram of Ofcom’s final decisions of 17 March 2026 on broadband prices as copper retires: the regulated price anchor moves up from 40Mbit/s to 80Mbit/s rather than being removed, Ofcom will progressively shift regulation away from copper to full fibre, and the conditions for removing copper price protections were still under consultation.
Four decisions, all of them already taken, and not one of them the thing households are warned about. Nothing here is still out for consultation, so this is what will happen rather than what might.Scroll the diagram sideways to read it, or tap it to open it full size.

Ofcom: “We will cap the nominal price that Openreach can charge retail providers like Vodafone or Sky, who lease its infrastructure, for download speeds up to 80Mbit/s, rather than 40Mbit/s at present. The prices of higher-speed products will remain unregulated, so providers have an incentive to invest in networks that can deliver faster speeds.” Read that carefully. The regulated price anchor moves UP, from 40Mbit/s to 80Mbit/s, so a speed equivalent to what copper delivered stays price protected once it is carried on fibre. Everything faster than that is unregulated, and always was.

Ofcom also published its own definition of what is happening, which is more useful than most of the industry's: “As Openreach rolls out its full-fibre network, customers currently using its legacy copper-based network will migrate, either to Openreach's full-fibre network or to rival networks. This means that, eventually, Openreach's copper-based network can be decommissioned to avoid the costly running of two parallel networks. This is known as 'copper retirement'.”

And the honest caveat: “Alongside our decisions today, we are consulting on the specific conditions for when price protections on copper-based services should be removed.” So the conditions under which copper price protections come off were still open when this was written, and this page says so rather than guessing at the outcome.

Three Openreach figures that disagree

Direct answer: All three are live, all three are on openreach.com, and not one of them carries a date.

A reader checking the coverage figure on this page will very likely meet one of these first, so they are named rather than ignored.

Diagram of three live Openreach pages giving three different figures for full fibre availability: over 23 million homes and businesses on the big switch off page, 11 million on the retiring the copper network page, and 96.59 per cent of the UK on the fibre availability page. None of the three carries a date.
Three figures, one company, one website, and nothing on the pages to tell a reader which is current. Checking this page against the source will very likely land on the wrong one.Scroll the diagram sideways to read it, or tap it to open it full size.

On its big switch off page: “Full Fibre is already available to over 23 million homes and businesses, helping support faster, more reliable connections for the way we live and work today.” Then, on its page about retiring the copper network: “Full Fibre network - which is already available to 11m homes and businesses nationwide”. Same measure, half the number.

And on its fibre availability page: “fibre broadband is already available in more than 96.59 per cent of the UK.” That figure can only be reached by counting the copper based product as fibre, because it matches what Openreach claims for FTTC on its own FTTC page. The same page also says this: “we've already connected 19 million premises and we plan to connect 25 million by the end of December 2026.” A third number again, although connected is a different measure from available.

Ofcom's figure for full fibre coverage, from the same period, is “full-fibre coverage stands at 78%”, and from its later Connected Nations update it is 82%. This page uses the Ofcom figures, because they carry dates and the Openreach pages do not.

And one stale regulator page, for fairness

Ofcom's own page headed Full-fibre broadband reaches nearly 7 in 10 homes is still live and still says 69%. It was published on 5 December 2024, and the figure is thirteen percentage points out of date.

So this is not a problem confined to one company. The honest position is that coverage figures in this market go out of date within months and most of the pages carrying them never say when they were written, which is why every figure on this site carries the day it was read.

Live deals at your postcode

Direct answer: The list below is the only place this page can tell you which of the two you are actually able to buy.

The check below shows every provider that reaches the address, lowest price first, across both technologies and including the smaller networks that no national figure counts separately. Compare the full fibre price against what you pay now before assuming it is the dearer option.

Live · every provider at the address

Everything that reaches your address, lowest price first

Not filtered to a brand. Compare the upload figure as well as the download, because that is the one the technology does not settle on its own.

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See what actually reaches your address

One postcode shows every provider that reaches it, lowest price first, across both technologies. It costs nothing to look, and looking is the only thing on this page that answers for your house.

Compare at your postcode →

What this page used to say, and why it changed

Direct answer: Four corrections, and the first two are the reason this page was rebuilt rather than edited.

The first changes what the page is for. The second costs this site an easy selling point and is the version the published figures support. Printing them here rather than quietly editing is the only way somebody who read the old page can tell what changed.

Framing this as a cost benefit decision

What this page said

That the question was whether the extra speed justified the extra money, with a section on this page headed Cost: is upgrading worth it?

What it says now, and why

At the two large providers that publish both prices without a postcode there is no extra money. BT's Full Fibre 300 at £30.99 a month and its part copper Fibre 2 at £30.99 a month are the same price, for 300Mbps against 74Mbps. TalkTalk's Full Fibre 150 at £25 per month is a pound cheaper than its part copper Fibre 65 at £26 per month, for more than double the download speed. So the honest framing is not whether to pay more for speed, it is whether anything is stopping you taking the better product at the same price.

Saying full fibre always means much faster upload

What this page said

That moving to full fibre brought a large upload improvement. This page said so and so did three others on this site.

What it says now, and why

On Sky's own published figures, Full Fibre 75 uploads at 16Mbps and part copper Superfast uploads at 16Mbps, and Full Fibre 150 uploads at 27Mbps and part copper Ultrafast over G.Fast uploads at 27Mbps. The upload gain from full fibre begins at the 300Mbps tier, where it reaches 40Mbps. So the upload argument is real at the top of the ladder and absent at the bottom, and this page now says which.

Treating staying on copper as an option that will remain

What this page said

That a household could reasonably decide to stay on its current connection indefinitely.

What it says now, and why

Openreach's stop sell removes that option exchange by exchange, and it catches more than new orders: “Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over our new Full Fibre network.” 1,281 exchanges across the UK, covering around 12.5 million premises, were under active stop sell, which Openreach put at 51% of its total full fibre footprint. A household that changes package in one of those exchanges is moved whether it meant to be or not. Openreach publishes no public list of stop sell exchanges. It announces each tranche as a news item and gives communication providers a year's notice, and the only way a household can find out is the postcode checker.

Citing a number for how much more reliable full fibre is

What this page said

That full fibre has roughly five times fewer faults than copper, a figure this page carried with no source.

What it says now, and why

Ofcom's own published finding is qualitative: “FTTP products have materially lower fault rates than FTTC which results in a better overall outcome for users.” Ofcom holds the fault figures and redacts them in its published statement, so there is no public number behind any claim about how many times more reliable full fibre is. The five times figure appears on Openreach's own full fibre page, in the meta description rather than the body, with nothing published behind it. This page now quotes the regulator and names the unsourced figure as unsourced.

Full fibre vs standard broadband: frequently asked questions

Is full fibre more expensive than standard broadband?

Usually not, and sometimes less. BT's Full Fibre 300 at £30.99 a month and its part copper Fibre 2 at £30.99 a month are the same price, for 300Mbps against 74Mbps. TalkTalk's Full Fibre 150 at £25 per month is a pound cheaper than its part copper Fibre 65 at £26 per month, for more than double the download speed. Both read on the providers' own sites with no postcode entered. Sky and Plusnet publish no monthly price for any broadband product without a postcode, so no full fibre against part fibre price comparison can be made at either without entering an address.

Is full fibre actually more reliable?

Yes, and the source is the regulator rather than a provider. Ofcom's final statement of 17 March 2026: “FTTP products have materially lower fault rates than FTTC which results in a better overall outcome for users.” How much more reliable is not published: Ofcom holds the fault figures and redacts them in its published statement, so there is no public number behind any claim about how many times more reliable full fibre is.

Will moving to full fibre speed up my uploads?

At the top of the tier ladder, considerably. At the bottom, not at all. On Sky's own published figures, Full Fibre 75 uploads at 16Mbps and part copper Superfast uploads at 16Mbps, and Full Fibre 150 uploads at 27Mbps and part copper Ultrafast over G.Fast uploads at 27Mbps. The upload gain from full fibre begins at the 300Mbps tier, where it reaches 40Mbps. So compare the tier rather than the technology.

Can I just stay on what I have?

For now, if full fibre has not reached your premises. Openreach: “Customers in these exchanges not yet able to get Ultrafast Full Fibre at their premises won't be impacted and can stay on their existing copper-based service until Full Fibre does become available.” Read the scope of that carefully, though, because it protects households that cannot yet get full fibre, and the same announcement says “Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over our new Full Fibre network.”

What is a stop sell?

Openreach stops selling copper based products in an exchange once most of it can get full fibre. Its own wording: “Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre.” 1,281 exchanges across the UK, covering around 12.5 million premises, were under active stop sell, which Openreach put at 51% of its total full fibre footprint. And there is no way to look yours up: Openreach publishes no public list of stop sell exchanges. It announces each tranche as a news item and gives communication providers a year's notice, and the only way a household can find out is the postcode checker.

When is the copper network switched off?

The old phone network goes on 31 January 2027. Openreach: “On 31 January 2027, all traditional phone lines will be going digital”, and the government puts it the same way: “All users of the Openreach PSTN (Public Switched Telephone Network) will need to be migrated to new services by the 31 January 2027.” Every primary source checked gives the same date. Openreach, the government and Ofcom all say 31 January 2027, and the only differences are in style and precision. Note that this is the phone network rather than copper broadband, which retires separately and more slowly.

Is Ofcom switching copper off?

No, and this is a common misreading. Ofcom reports the date rather than setting it: “BT plans to retire its old landline network by 31 January 2027.” It is an industry deadline rather than a regulatory one, although Ofcom has decided to shift its regulation to match: “As part of transitioning to full-fibre networks and gradually shutting down old telephone exchanges, Openreach should not have to incur unnecessary costs for running two networks at the same time. We will progressively shift regulation away from copper services to full fibre services, giving Openreach flexibility to encourage customers to migrate off its old copper network.”

Will I pay more once copper is gone?

Ofcom has extended the price protection rather than removed it. Its decision of 17 March 2026: “We will cap the nominal price that Openreach can charge retail providers like Vodafone or Sky, who lease its infrastructure, for download speeds up to 80Mbit/s, rather than 40Mbit/s at present. The prices of higher-speed products will remain unregulated, so providers have an incentive to invest in networks that can deliver faster speeds.” So an FTTC-equivalent speed stays price protected on fibre and everything above it does not. One caveat: “Alongside our decisions today, we are consulting on the specific conditions for when price protections on copper-based services should be removed.”

How do I tell which one I have?

Openreach words the test itself: “Unlike Full Fibre, FTTC doesn't require an Optical Network Terminal (ONT) - the connection comes in through your existing phone line socket, and your router plugs in from there.” A separate box on an internal wall means full fibre. A router in a telephone socket means copper for the last stretch.

Why does my bill say fibre when I do not have full fibre?

A bill that says Fibre does not mean full fibre. BT still sells Fibre Essential, Fibre 1 and Fibre 2 as part copper products, and TalkTalk still sells Fibre 35 and Fibre 65, and both now label the technology accurately at the point of sale. It is the commonest reason a household believes it already has full fibre, and it is why the test above is worth thirty seconds.

How much of the UK can get full fibre?

“Full fibre is available to 24.9 million UK residential premises (82% of the UK's 30.5 million homes)”, on Ofcom's January 2026 data. Ofcom's Telecoms Access Review of 17 March 2026 gives “full-fibre coverage stands at 78%” from a slightly earlier dataset, which is why this page says which figure is which.

Does upload matter for working from home?

It matters, and we are not going to put that in a regulator's mouth. No regulator or government source was found linking upload speed to working from home or cloud backup. Ofcom's published reasoning names video calls and online gaming and stops there. Ofcom's published reasoning, from 17 March 2023, is this: “Upload speeds, which are particularly important for people who use video communication services like Zoom or Teams, or who play video games online, are also increasing.” The argument that it also matters for cloud backup and home working is ours.

In short

  1. The old question was whether the extra speed is worth the extra money.
  2. At two large providers there is no extra money.
  3. BT's Full Fibre 300 at £30.99 a month and its part copper Fibre 2 at £30.99 a month are the same price, for 300Mbps against 74Mbps.
  4. TalkTalk's Full Fibre 150 at £25 per month is a pound cheaper than its part copper Fibre 65 at £26 per month, for more than double the download speed.
  5. {ffs.vf.noFTTC}
  6. Sky and Plusnet publish no monthly price for any broadband product without a postcode, so no full fibre against part fibre price comparison can be made at either without entering an address.
  7. On reliability, Ofcom settles it: “FTTP products have materially lower fault rates than FTTC which results in a better overall outcome for users.”
  8. Ofcom holds the fault figures and redacts them in its published statement, so there is no public number behind any claim about how many times more reliable full fibre is.
  9. On upload, we were wrong, and this is the honest version.
  10. On Sky's own published figures, Full Fibre 75 uploads at 16Mbps and part copper Superfast uploads at 16Mbps, and Full Fibre 150 uploads at 27Mbps and part copper Ultrafast over G.Fast uploads at 27Mbps. The upload gain from full fibre begins at the 300Mbps tier, where it reaches 40Mbps.
  11. And it is becoming less of a choice.
  12. Openreach: “Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre.”
  13. Openreach: “Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over our new Full Fibre network.”
  14. 1,281 exchanges across the UK, covering around 12.5 million premises, were under active stop sell, which Openreach put at 51% of its total full fibre footprint.
  15. Openreach: “Customers in these exchanges not yet able to get Ultrafast Full Fibre at their premises won't be impacted and can stay on their existing copper-based service until Full Fibre does become available.”
  16. Openreach publishes no public list of stop sell exchanges. It announces each tranche as a news item and gives communication providers a year's notice, and the only way a household can find out is the postcode checker.
  17. The old phone network goes on 31 January 2027.
  18. Openreach: “Openreach is urging Communications Providers (CPs) and their business customers to hurry up with plans to move off UK's old phone network, known as the Public Switched Telephone Network (PSTN), before it's retired on 31 January 2027.”
  19. Government: “All users of the Openreach PSTN (Public Switched Telephone Network) will need to be migrated to new services by the 31 January 2027.”
  20. Ofcom, reporting rather than setting it: “BT plans to retire its old landline network by 31 January 2027.”
  21. Every primary source checked gives the same date. Openreach, the government and Ofcom all say 31 January 2027, and the only differences are in style and precision.
  22. Openreach: “Openreach estimates around 1.5 million lines are still operating on the old copper-based phone network, including around 350k business premises.”
  23. On prices afterwards, Ofcom extended the protection rather than removing it.
  24. Ofcom: “We will cap the nominal price that Openreach can charge retail providers like Vodafone or Sky, who lease its infrastructure, for download speeds up to 80Mbit/s, rather than 40Mbit/s at present. The prices of higher-speed products will remain unregulated, so providers have an incentive to invest in networks that can deliver faster speeds.”
  25. Ofcom: “Alongside our decisions today, we are consulting on the specific conditions for when price protections on copper-based services should be removed.”
  26. Three Openreach pages give three different coverage figures.
  27. Openreach: “Full Fibre is already available to over 23 million homes and businesses, helping support faster, more reliable connections for the way we live and work today.”
  28. Openreach: “Full Fibre network - which is already available to 11m homes and businesses nationwide”
  29. Openreach: “fibre broadband is already available in more than 96.59 per cent of the UK.”
  30. Ofcom's figure for full fibre on the same dates is “full-fibre coverage stands at 78%”
  31. Thirty seconds settles which you have. Openreach: “Unlike Full Fibre, FTTC doesn't require an Optical Network Terminal (ONT) - the connection comes in through your existing phone line socket, and your router plugs in from there.”

Each line stands on its own and carries its date. Reviewed by a person at least quarterly, last on .

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References

  1. openreach.com

    Openreach. Openreach stops copper for another million premises. Published 22 January 2026. The 75% trigger, and the 1,281 exchanges and 12.5 million premises under active stop sell. Nothing newer was found on openreach.com. openreach.com

  2. openreach.com

    Openreach. Openreach to stop selling copper services in 137 more locations. Published 25 July 2025. The sentence this page is built on: switch, upgrade or re-grade. And the one protecting households that cannot yet get full fibre. openreach.com

  3. openreach.com

    Openreach. Openreach warns businesses just six months left. Published 31 July 2026. The 31 January 2027 date from a dated Openreach source, and the 1.5 million lines still on the old network. openreach.com

  4. openreach.com

    Openreach. The big switch off. Carries no date, and gives Full Fibre as available to over 23 million homes and businesses. Read 4 October 2026. openreach.com

  5. openreach.com

    Openreach. Retiring the copper network. Carries no date, and gives the same measure as 11m. Plainly stale: its stop sell figures correspond to roughly 2022. openreach.com

  6. openreach.com

    Openreach. Fibre availability. Carries no date, and puts fibre broadband at more than 96.59% of the UK, a figure that only works if the copper based product counts as fibre. openreach.com

  7. ofcom.org.uk

    Ofcom. Ofcom’s final push towards full fibre finish line. Published 17 March 2026. The decision to cap the regulated price up to 80Mbit/s rather than 40, the decision to shift regulation away from copper, and the consultation still open on copper price protections. ofcom.org.uk

  8. ofcom.org.uk

    Ofcom. Telecoms Access Review 2026-31, Volume 5: Quality of Service. Statement published 17 March 2026, paragraph 3.18. The finding on fault rates, with the underlying figures redacted in the published document. ofcom.org.uk

  9. ofcom.org.uk

    Ofcom. The future of landline calls. Published 7 February 2024, last updated 26 August 2026. Ofcom reporting BT’s plan to retire the old network rather than setting the date itself. ofcom.org.uk

  10. gov.uk

    Department for Science, Innovation and Technology. Telecommunications modernisation: connectivity timeline. Published 24 March 2026, last updated 29 July 2026. The government’s own deadline, and its definition of exchange exit. gov.uk

  11. bt.com

    BT. Broadband deals. The Part Fibre and Full Fibre plan groups and their prices, which display without a postcode. Full Fibre 300 and Fibre 2 are the same price. Read twice on 3 and 4 October 2026. bt.com

  12. talktalk.co.uk

    TalkTalk. Guide to part-fibre broadband. The part fibre and full fibre packages and their prices, where Full Fibre 150 at £25 is cheaper than Fibre 65 at £26. Read twice on 3 and 4 October 2026. talktalk.co.uk

  13. vodafone.co.uk

    Vodafone. Broadband. Two plans, one labelled Part or full fibre and one Full fibre only, so no same provider comparison is possible. Read twice on 4 October 2026. vodafone.co.uk

  14. sky.com

    Sky. Broadband. The tier ladder this page uses for the upload correction, with download and upload published for every tier and no price without a postcode. Read twice on 3 and 4 October 2026. sky.com

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