Direct answer: On our July 2026 deals data, EE, Sky, Vodafone, Three, BeFibre and Zzoomm advertise broadband switching credit. It reimburses part of the early exit charge you pay for leaving a contract early, as credit on your new bill, and you claim it yourself. Amounts run up to £300 on some plans, so check what is live at your postcode before you commit.
The short version
- Switching credit reimburses the early exit charge you pay for leaving a contract early. It is credit on your new bill, not cash, and it is not automatic: you claim it yourself (BroadbandSwitch.uk data, July 2026).
- Six providers advertise it this month: EE, BeFibre and Zzoomm up to £300, and Sky, Vodafone and Three up to £200 (BroadbandSwitch.uk data, July 2026).
- BeFibre and Zzoomm tier their credit by speed, from £100 on entry plans up to £300 on their fastest. You always receive the lower of the cap or the exit charge you actually paid.
- If you are already out of contract there is no exit charge to cover, so switching credit does not apply. Look at price, gift cards or no in-contract rises instead.
- Plenty of providers do not offer switching credit at all and compete on low prices, gift or reward cards, or no in-contract price rises, so compare the whole deal, not just the headline.
What is broadband switching credit and how does it work?
Switching credit reimburses the early exit charge your old provider bills when you leave before your contract ends.
It only comes into play if you are leaving early, because that charge, sometimes called an early termination charge, is the thing it pays back. The credit lands on your new account and reduces future bills, so it is rarely paid as cash. It is not automatic either: you claim it yourself and show proof of the charge you were billed. It is capped, and you receive the lower of the cap or what you actually paid. For how those charges are worked out, see our broadband exit fees guide.
Which providers pay your exit charge in July 2026?
Six providers advertise switching credit this month.
On our July 2026 deals data, EE, Sky, Vodafone, Three, BeFibre and Zzoomm all advertise it (BroadbandSwitch.uk, 2026). EE, BeFibre and Zzoomm reach up to £300, with BeFibre and Zzoomm tiering theirs by speed; Sky, Vodafone and Three reach up to £200. Plenty of others do not run switching credit at all, and instead compete on low prices, gift or reward cards, or no in-contract price rises. A couple, including Virgin Media and Hey!Broadband, advertise a bill credit or a switching bonus, which is not the same as covering your exit charge. Availability is address-specific, so the only reliable way to see who pays at your home is to check by postcode. See live options on our EE deals, Sky deals and Vodafone deals pages.
Switching-credit offers change street by street. See which ones are live at your address in under a minute.
Compare deals by postcodeHow much switching credit can you actually claim?
The advertised figure is a ceiling, not a guarantee.
You receive the lower of your actual exit charge or the provider's cap, and the cap depends on the plan. EE advertises up to £300 across its full fibre range. BeFibre and Zzoomm tier theirs by speed, from £100 on entry plans up to £300 on their fastest. Sky, Vodafone and Three advertise up to £200. So if your exit charge is £90 and the cap is £200, you get £90, not the £200. These figures come from our July 2026 deals data and change often, so confirm the current offer before you rely on it.
| Provider | Maximum credit | How it scales | Credit type |
|---|---|---|---|
| EE | Up to £300 | Across its full fibre plans | Account credit, not cash |
| BeFibre | Up to £300 | Tiered by speed, from £100 | Account credit |
| Zzoomm | Up to £300 | Tiered by speed, from £100 | Account credit |
| Sky | Up to £200 | Across its plans; also gift cards | Account credit |
| Vodafone | Up to £200 | Across its plans | Account credit |
| Three | Up to £200 | On its Hub plans | Account credit |
Source: BroadbandSwitch.uk deals data, July 2026. Many providers do not offer switching credit and compete on price, gift or reward cards, or no in-contract price rises. Virgin Media and Hey!Broadband advertise a bill credit or switching bonus, which does not cover your exit charge.
Does switching credit cover your whole exit charge?
Sometimes, but not always, and only if you are leaving early.
The credit is capped and paid to your new account rather than your bank, so it reduces future bills rather than refunding cash. If your exit charge is higher than the cap, you cover the difference. It also only applies to leaving a contract early: if you are already out of contract there is no charge to reimburse. Weigh the credit against the total cost of the new deal, including any in-contract price rises, which for new contracts must now be shown in pounds and pence at the point of sale (Ofcom, 2024). Our exit fee explainer shows how to estimate what you owe.
How do you claim switching credit?
It is not automatic, so this is the part people miss.
You claim the credit yourself after you join. You will need proof of the early exit charge your old provider billed you, and you submit it to your new provider within their claim window, which varies by provider, so check their terms. Keep copies of everything, because a missed deadline usually voids the claim. One Touch Switch, which moves your broadband for you, does not claim the credit on your behalf (TOTSCo, 2024); that stays your job. If a provider offers a gift or reward card instead, that is usually a separate claim with its own steps.
Is it worth switching mid-contract to get switching credit?
It is worth it when the credit, plus the savings on the new deal, beat your total cost of leaving.
Add up your remaining monthly payments (most exit charges are capped at what you would have paid to the end of the minimum term), then subtract the credit you would actually receive. The prize can be real: on our July 2026 deals table the cheapest full fibre is £14 a month, and most homes find good full fibre between £20 and £30 a month (BroadbandSwitch.uk, 2026). If the new plan is cheaper over its full term and the credit offsets most of the charge, moving early can pay off. If your remaining term is long and the cap is low, waiting is usually cheaper. Check your real-world speed first with our broadband speed test, and compare technologies in our full fibre versus FTTC and cable guide so you are upgrading for a genuine reason.
Ready to see the numbers for your home? Compare every provider, speed and total cost at your address.
Check my postcodeWhat about One Touch Switch, price rises and social tariffs?
These three things shape whether switching now is the right call.
One Touch Switch, live since 12 September 2024 and run by TOTSCo, means you contact only your new provider, who arranges the switch and cancels your old service (TOTSCo, 2024). It does not remove exit charges, and it does not claim switching credit for you. On pricing, Ofcom banned inflation-linked mid-contract rises in new contracts from 17 January 2025, so any rise must now be shown in pounds and pence when you sign (Ofcom, 2024). On our July 2026 data most big providers apply a fixed rise of £4 a month (BT, EE, Virgin Media, TalkTalk) or £3.50 (Vodafone), while altnets such as Zen, YouFibre and Fibrus advertise no yearly rise (BroadbandSwitch.uk, 2026), so factor that in before you switch. If you are on a low income, a social tariff from £12.50 a month may beat any switching-credit deal and is exempt from mid-contract rises; see our social tariffs guide and our One Touch Switch explainer.
How do you find deals that pay switching credit at your address?
Because coverage and live offers change street by street, the only reliable way to see what pays your exit charge is to check by postcode.
The exact providers, speeds and credits available at your home depend on which networks have built to it. A postcode check shows the current packages, their speeds and their total contract cost, so you can compare the real value of a credit against the plan behind it, and weigh it against providers that lead on price or no price rises instead. Prices and switching-credit amounts change often, so confirm any figure on the provider's own terms before you commit. Explore our verified deals for this month or our full fibre deals, then run your postcode.
Frequently asked questions
Do broadband providers really pay your exit fees?
Some do, as credit on your new bill rather than cash. On our July 2026 data, EE, Sky, Vodafone, Three, BeFibre and Zzoomm advertise switching credit. It only helps if you are leaving a contract early, and you claim it yourself after you join (BroadbandSwitch.uk, 2026).
Which provider pays the most switching credit?
EE, BeFibre and Zzoomm advertise up to £300, with BeFibre and Zzoomm tiering theirs by speed, while Sky, Vodafone and Three advertise up to £200 (BroadbandSwitch.uk, 2026). You always receive the lower of the cap or the exit charge you actually paid, and the top figure needs the priciest plan.
Which providers do not offer switching credit?
Many, including BT and Hyperoptic. They tend to compete on price, gift or reward cards, or no in-contract price rises instead. Virgin Media and Hey!Broadband advertise a bill credit or switching bonus, which is not the same as covering your exit charge, so always compare the whole deal (BroadbandSwitch.uk, 2026).
Can you claim switching credit if you are out of contract?
No. Switching credit only reimburses an early exit charge, and if you are already out of contract there is no charge to cover. In that case, look at the monthly price, any gift or reward cards, and whether the plan has in-contract price rises.
Does switching credit affect One Touch Switch?
No. One Touch Switch moves your broadband and you contact only your new provider (TOTSCo, 2024). Claiming the switching credit is a separate step you complete yourself, with proof of the exit charge you were billed.
Compare broadband deals by postcode
Switching credit is only worth it if the deal behind it is right for your home. Check every provider, speed and total contract cost at your address in under a minute.
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