Accessibility statement

Last reviewed: 20 April 2026.

Direct answer: BroadbandSwitch.uk is built to meet WCAG 2.1 Level AA wherever practical. We provide a skip link on PHP templates, visible focus states in our stylesheets, keyboard-usable navigation, and an on-page accessibility control panel that can adjust contrast and text sizing on supported browsers.

Commitment

We want as many people as possible to use this website. That includes readers who use assistive technologies, keyboard-only navigation, or screen magnification. We continue to improve layouts and copy clarity as we publish new guides and comparison pages.

What we already provide

  • Semantic HTML structure with landmarks such as header, main, nav, and footer on static templates.
  • Skip to content on key PHP-driven templates via includes/site-header.php.
  • Cookie consent and analytics loading after consent, using the same patterns across the site.
  • Meaningful alt text on content images; decorative images should use empty alt (see project editorial rules).
  • Third-party comparison widgets may have their own accessibility characteristics; we choose partners that publish accessibility statements and we surface postcode journeys in standard HTML where possible.

Known limitations

Some third-party embeds (for example live comparison tools) may not expose the same level of ARIA labelling as our static HTML. If you cannot complete a journey, use our contact page or phone 0330 122 1223 and we will help or signpost.

Feedback and enforcement

If you find a barrier we should fix, email hello@searchswitchsave.com with the page URL and what happened. We aim to acknowledge within two working days. If you are not satisfied with our response, the Equality and Human Rights Commission (equalityhumanrights.com) enforces accessibility requirements for public-sector sites; BroadbandSwitch.uk is a private-sector service but we take the same practical approach to remediation.

Preparation of this statement

This statement was prepared on 20 April 2026. It will be reviewed when we materially change navigation, consent, or comparison tooling.

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