What editorial design choices serve accessibility at BroadbandSwitch.uk?

The v3 page structure across BroadbandSwitch.uk reflects accessibility-friendly design choices applied consistently. Semantic HTML structure: appropriate HTML elements for content type (headings use heading elements rather than styled paragraphs, lists use list elements, navigation uses nav element, main content uses main element); one H1 per page; H2 for major sections; H3 for sub-sections within callouts and helper blocks; lang attribute set to en-GB. Consistent navigation patterns: breadcrumb navigation wrapped in nav element with aria-label="Breadcrumb"; table of contents wrapped in nav element with aria-label="On this page"; related guides cluster block at the end of each substantive page; predictable page structure following the same v3 pattern across all substantive pages. Keyboard accessibility: all interactive elements keyboard-accessible (links, buttons, accordion summaries); logical tab order following visual reading order; visible focus indicators on interactive elements; no keyboard traps; skip patterns through native HTML semantics including landmark regions. Colour and contrast: minimum 4.5:1 colour contrast for normal text. The brand pink `#E50571` measures 4.57:1 as text on white, which meets the AA threshold for normal text. It is not used as text on dark backgrounds, where it measures 4.14:1 and would fail. The dark themes in our accessibility tools use a lightened pink instead, at 8.63:1; minimum 3:1 colour contrast for large text; no information conveyed by colour alone (colour supplementary to other indicators); consistent colour usage across the cluster. Links and navigation labels: descriptive link text rather than "click here" or generic anchors; same text for same destination; context for ambiguous links; image links have alt text describing destination. Images and media: alternative text on informational images; empty alt for decorative images; video content is present, including a homepage explainer, with surrounding text carrying the same information; captions and transcripts are being added. Accordion FAQs through native HTML details and summary elements which screen readers handle natively; summary text matches FAQPage JSON-LD name field verbatim. Forms: standard form patterns through the corrections process working with assistive technology.

What plain language standards does BroadbandSwitch.uk apply?

Plain language standards complement structural accessibility by making content cognitively accessible. UK English used consistently: organisation, optimise, favour, behaviour, recognise, programme, paragraph, and other UK spellings used consistently across the cluster; lang attribute set to en-GB tells assistive technology to apply UK English pronunciation rules; consistent terminology across pages so readers recognise repeat references. Technical terms defined: glossary at https://broadbandswitch.uk/glossary.html with 152 UK 2026 broadband technical, regulatory, pricing, contract, provider, and consumer rights terms; inline definitions for first use of technical terms; avoiding unnecessary jargon where plain alternatives exist. Sentence structure prioritises clarity: active voice where appropriate; subject-verb-object structure rather than convoluted constructions; sentence length varied for readability avoiding both monotone short sentences and unnecessarily long run-ons; two full spaces after every full stop helping some readers identify sentence boundaries. Content structure for cognitive accessibility: TLDR 60-second summary on every substantive page so readers can choose level of engagement; stats blocks for at-a-glance numerical context for readers who scan; key-fact summaries at end of each section distilling section content; callout blocks for structured information letting readers navigate by topic within sections; bulleted lists where content is genuinely list-like. Avoiding cognitive accessibility barriers: no Latin shortform abbreviations such as eg or ie (replaced with "for example" or rewritten); no em-dashes or en-dashes (hyphens used where appropriate as some readers find dashes ambiguous); acronyms expanded on first use within a page.

How is accessibility checking integrated into the BroadbandSwitch.uk editorial workflow?

Accessibility checking is integrated into the editorial workflow rather than added as a separate step. Editorial team responsibility: Adrian James (broadband editor) responsible for accessibility in content production; Dr Alex J. Martin-Smith (head of editorial) reviews structural accessibility as part of editorial review; both team members responsible for accessibility outcomes; where accessibility issues are identified through review or reader feedback, both team members are involved in resolving them. Automated accessibility checking: consistency checking (UK English usage, two-spaces-after-full-stops typography, em-dash and en-dash absence, banned abbreviations absence); heading hierarchy validation (one H1 per page, H2 for major sections, H3 for sub-sections, no skipped levels); colour contrast verification calculating contrast ratios and flagging instances below WCAG 2.2 AA thresholds; link text checking flagging generic anchor text like "click here" or "read more"; alt text verification flagging images without alt attributes; JSON-LD validation including FAQ parity verifying accordion summary text matches FAQPage JSON-LD name field exactly. Manual accessibility review: Adrian reviews each page during drafting against accessibility checklists; Alex reviews each page during editorial review with structural accessibility verification alongside accuracy and methodology compliance review; reader feedback as quality signal driving both immediate page fixes and improvements to the editorial workflow. AI tool support without delegation: AI tools may assist accessibility checking (consistency, contrast verification, heading hierarchy validation, alt text presence, JSON-LD validation) flagging potential issues for editorial team review; final accessibility responsibility rests with editorial team rather than delegated to AI; documented in the AI disclosure at https://broadbandswitch.uk/ai-disclosure.html as one of three areas where AI may assist editorial workflow tooling.

What works well at BroadbandSwitch.uk for accessibility?

Documented accessibility outcomes BroadbandSwitch.uk's editorial design choices have produced. Substantive content readable across screen readers: the v3 page structure with semantic HTML, appropriate heading hierarchy, and descriptive link text reads well across screen readers; headings provide navigation; content reads sequentially; links convey purpose; alternative text describes informational images. Keyboard navigation works throughout: tab navigation reaches all interactive elements in logical order; Enter activates links and buttons; Space toggles accordions; Escape closes browser modals; users navigating without a mouse can access all functionality. Mobile responsiveness: CSS uses mobile-first responsive design with breakpoints that adapt to screen size; content remains readable and interactive elements remain accessible on mobile devices including older devices with smaller screens. Screen magnification compatibility: pages remain readable when magnified up to 200% (a WCAG 2.2 AA requirement); content reflows appropriately rather than requiring horizontal scrolling; users who magnify content for visual accessibility get usable pages. Fast page loading: CSS scoped under `.bbs-page`; JavaScript minimal; images kept lightweight where used; pages load quickly on slower connections; readers with limited bandwidth or older devices can access content without long wait times. Print accessibility: pages designed to print readably; some readers prefer printed content for accessibility reasons; printed pages preserve content structure. Dark mode and high contrast support: CSS respects user preferences including dark mode and high contrast modes set at the operating system or browser level. Plain language outcomes: plain language standards produce content more accessible to readers with cognitive disabilities, readers for whom UK English is a second language, and readers using translation tools; TLDR summaries on every substantive page support readers who can't read the full content.

Where does BroadbandSwitch.uk have ongoing accessibility work?

Honest documentation of where we have ongoing accessibility work serves reader trust better than claiming accessibility is "done". Complex tables (rare on the site): tables with multiple header rows or complex relationships can be challenging for screen readers if not marked up carefully; BroadbandSwitch.uk uses tables sparingly currently with some validation tables in deployment documents but not in published pages; where future content might benefit from complex tables we'll apply appropriate scope attributes, header associations, and caption elements to ensure screen reader accessibility. Video accessibility: the site carries video content, including a 90-second animated explainer on the homepage and a presenter series on the guide pages. Each video is introduced by surrounding text that carries the same information. Captions and transcripts are being added across the video set. Specialist assistive technology testing: BroadbandSwitch.uk's accessibility testing includes screen reader testing through commonly available tools, keyboard-only navigation, and screen magnification; specialist assistive technology testing (switch access devices, eye-tracking, head pointers) hasn't been part of regular testing; we welcome feedback from readers using specialist assistive technology to identify any specific issues. Cognitive accessibility evaluation: plain language standards and content structure (TLDR summaries, key-fact summaries, callout blocks) support cognitive accessibility but formal cognitive accessibility evaluation against WCAG 2.2 cognitive accessibility criteria is an area for ongoing work; we welcome feedback from readers with cognitive disabilities. Translation and language accessibility: BroadbandSwitch.uk content is in UK English; readers using translation tools may experience translation that doesn't preserve all nuance particularly around UK regulatory terminology; we don't currently provide non-English versions; where reader feedback identifies translation issues we'd consider whether translation provision is appropriate. PDF and downloadable content accessibility: BroadbandSwitch.uk currently doesn't publish PDF or other downloadable content as primary content delivery; where authoritative external sources (Ofcom publications) are PDFs, accessibility of those external PDFs is the responsibility of the publishing organisation; we link to external PDFs with descriptive link text.

How can I report an accessibility issue to BroadbandSwitch.uk?

Submit accessibility feedback via the corrections process at https://broadbandswitch.uk/corrections/ noting "accessibility" in the subject for priority routing. Available from every page on the site. Adrian James (broadband editor) handles accessibility feedback with structural accessibility issues routed to Dr Alex J. Martin-Smith for review where appropriate. Resolution typically faster than standard correction timeline because accessibility issues can prevent users from accessing content entirely - acknowledgement within 1-2 working days for accessibility-flagged feedback; resolution often within 1-2 working days where the accessibility issue can be resolved quickly (alt text addition, contrast adjustment, link text fix); more complex issues may require longer for proper resolution. What helps with accessibility feedback: specific page URL where the issue occurs; description of the issue including what you experienced and what would have helped; assistive technology details where relevant (screen reader name and version like NVDA, JAWS, VoiceOver, TalkBack; browser; operating system; any other relevant tooling); suggested fix where you have a view; how to follow up if you want to know what we did with your feedback. What you can expect: substantive response engaging with the specifics of your feedback rather than offering boilerplate; where we agree with your assessment we explain what we're going to fix and when; where we disagree or the fix is more complex than you might expect we explain our thinking; public correction documentation in the corrections log at https://broadbandswitch.uk/corrections-log.html where significant fixes result; pattern recognition where multiple readers identify similar issues drives comprehensive review. Privacy respected throughout: contact information used only to resolve the specific issue; UK GDPR compliance with statutory timeframes; you don't have to disclose your disability though those details often help us understand the issue better.

What external regulatory paths are available for accessibility issues?

External regulatory paths are available where readers feel accessibility issues haven't been resolved through the internal corrections process. Equality and Human Rights Commission (EHRC) at equalityhumanrights.com is the UK statutory body for equality and human rights responsible for promoting and enforcing equality laws including the Equality Act 2010 which underlies UK accessibility requirements; EHRC handles equality-related complaints where readers feel BroadbandSwitch.uk hasn't met its Equality Act 2010 reasonable adjustments duty in ways the corrections process hasn't resolved; EHRC also provides accessibility guidance for service providers that informs our approach. Citizens Advice at citizensadvice.org.uk provides free confidential advice on rights under the Equality Act 2010 and other UK consumer protection laws; can advise on whether a specific concern about BroadbandSwitch.uk's accessibility warrants formal complaint to the EHRC or other authority and route as appropriate. Information Commissioner's Office (ICO) at ico.org.uk for accessibility-related privacy concerns where accessibility feedback handling raises privacy concerns (for example, how disability information is processed); provides guidance on UK data protection law. UK disability advocacy organisations including Scope, RNIB (Royal National Institute of Blind People), RNID (formerly Action on Hearing Loss), Mencap, Mind, and others provide support and advocacy for specific disability communities; can advise on accessibility issues from disability-specific perspectives and may support readers in raising concerns with service providers. Internal first, external where needed: the internal corrections process is the most efficient path because we want to resolve issues directly rather than have readers go through external authorities first; external paths are for situations where the internal process hasn't resolved the issue or where readers prefer external recourse; both paths are legitimate and readers should use whichever path serves them best.

About · Transparency

Accessibility statement: our commitment to accessible UK broadband content

By Adrian James (LinkedIn), broadband editor. Reviewed by Dr Alex J. Martin-Smith (LinkedIn), head of editorial. Last updated 14 August 2026.

BroadbandSwitch.uk exists to help UK households and small businesses save money, get faster connections and stay safer online. That mission only works if the content is genuinely usable by everyone, including readers using screen readers, keyboard only navigation, screen magnification, older devices, slower connections, or who simply benefit from clear structure and steady language. This statement sets out the standards we target, what we have built, what we tested in our 2026 site wide audit, where work continues, and how to tell us when something is not right.

WCAG 2.2 AATarget conformance level

1,300+Pages in scope across the site

14.7:1Body text contrast ratio

2026Site wide audit and remediation

1 to 2 daysAccessibility feedback acknowledged

16.8mDisabled people in the UK, FRS 2023 to 2024

The 60 second summary. We target WCAG 2.2 level AA across the whole site: editorial pages, interactive tools, games and PDF publications. The commitment is voluntary for a private sector site and reflects the Equality Act 2010 duty to make reasonable adjustments. In practice that means semantic HTML with one H1 per page, consistent navigation with breadcrumbs and tables of contents, keyboard operable controls with visible focus, body text at 14.7:1 contrast with the deep pink accent #E50571 at 4.6:1 for interactive elements, descriptive link text, alternative text on informational images, native details and summary accordions for FAQs, respect for reduced motion preferences, and steady UK English with technical terms defined in our 152 term glossary and the Telecoms Acronym Decoder. A site wide accessibility audit and remediation pass was completed in 2026. Third party embedded content, principally the comparison widget from our technology partner, is not fully under our control, so overall conformance is partial and honestly described. Report anything we have missed through the corrections process, noting accessibility in the subject for priority handling.

Report an accessibility issue Contact us

Our commitment

Around 16.8 million people in the UK are disabled, roughly 25% of the population, according to the Department for Work and Pensions Family Resources Survey for 2023 to 2024. A meaningful share of the people this site serves navigate the web with assistive technology or benefit from accessible design in less visible ways. Accessibility is therefore not a compliance afterthought here. It is part of how we serve the reader, it aligns with the Equality Act 2010, and it is simply better editorial design: clear structure, fast pages, predictable navigation and careful language help every reader, not only disabled readers.

Responsibility sits with named people. Adrian James, broadband editor, is responsible for accessibility in content production. Dr Alex J. Martin-Smith, head of editorial, reviews structural accessibility as part of editorial review. Automated tooling assists with checks, and the AI role in that tooling is documented in our AI and automation disclosure, but final responsibility always rests with the editorial team.

Key fact: accessibility is owned by named editors, built into the publishing workflow rather than retrofitted, and treated as central to a mission of serving all UK households and small businesses.

Standards we target

WCAG 2.2 level AA. The Web Content Accessibility Guidelines version 2.2, published as a W3C Recommendation in October 2023, are the current internationally recognised standard for web content. We target level AA, the level recommended for public facing content, because it covers the success criteria that matter most to disabled users while remaining achievable across a site of this scale. We monitor the development of WCAG 3.0 and will assess alignment once it reaches Recommendation status.

Equality Act 2010. The Act requires service providers to make reasonable adjustments so disabled people can use their services on equivalent terms. WCAG 2.2 AA conformance is widely recognised as a reasonable approach to meeting that duty for web content. The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 apply to public bodies rather than to us, but they articulate expectations, including publishing a statement like this one, that we choose to follow voluntarily.

Key fact: the target is WCAG 2.2 AA, adopted voluntarily and mapped to the Equality Act 2010 reasonable adjustments duty, with WCAG 3.0 monitored for the future.

Conformance status

Our own templates, editorial content, tools and publications are designed and checked against WCAG 2.2 AA, and a site wide audit and remediation pass was completed in 2026. Some content on the site is supplied by third parties, principally the embedded postcode comparison widget from our technology partner, and is not fully under our control. For that reason we describe the site overall as partially conformant with WCAG 2.2 level AA: the parts we control are built to the standard, the parts we do not are covered by the third party section below, and reader reports about either get the same priority handling.

Key fact: partially conformant with WCAG 2.2 AA, with our own content built to the standard and third party embeds honestly identified as the boundary of our direct control.

Design choices serving accessibility

Semantic structure. One H1 per page, H2 for major sections, H3 for sub sections, lists marked up as lists, navigation in nav elements with descriptive labels, main content in a main element, and the lang attribute set to en-GB so screen readers apply UK pronunciation. Breadcrumbs, tables of contents and related guide clusters follow the same pattern on every substantive page, so the site stays predictable wherever a reader lands.

Keyboard operation. Every interactive element works from the keyboard: tab moves in logical reading order, Enter activates links and buttons, Space toggles the native details and summary accordions we use for FAQs, and focus is always visible. There are no keyboard traps.

Colour and contrast. Body text is dark ink on a light background at around 14.7:1, comfortably above the 4.5:1 AA minimum for normal text. Interactive text elements use the deep pink accent #E50571, which tests at 4.6:1 on white, and solid buttons use white text on that same accent. The lighter brand pink #ec4899 measures 3.5:1 on white, so it is reserved for large text at or above the WCAG large text thresholds and for decorative accents, and no information is conveyed by colour alone.

Links and images. Link text describes the destination rather than saying click here, repeat destinations use consistent wording, informational images carry alternative text and decorative images carry empty alt attributes so screen readers skip them.

Data tables. Where we publish data tables, for example in reports, the deals pages and the Telecoms Acronym Decoder, we apply captions, column and row scope attributes and header associations so screen readers can announce each cell in context, and wide tables scroll horizontally rather than breaking small screens.

Performance and preferences. Pages stay lightweight so they load on slow connections and older devices, content reflows at 200% magnification without horizontal scrolling, print styles keep pages readable on paper, and our styles respect operating system preferences including dark mode, high contrast and reduced motion.

Key fact: semantic HTML, full keyboard support, measured contrast with the 4.6:1 accent #E50571 for interactive elements, descriptive links, marked up tables, and respect for magnification, contrast and reduced motion preferences.

Language and cognitive accessibility

Clear language is accessibility. We write in UK English with consistent terminology, define technical terms inline on first use, and back that with the 152 term broadband glossary and the Telecoms Acronym Decoder with 645 published entries. Every substantive page opens with a 60 second summary so readers can choose their depth of engagement, key facts close each section, and statistics blocks give the numbers at a glance for readers who scan. We avoid Latin abbreviations, expand acronyms on first use, and avoid em and en dashes, which some readers find ambiguous.

Key fact: summaries, key facts, defined terminology, a 152 term glossary and the acronym decoder make the content cognitively accessible as well as technically accessible.

Interactive tools and games

The site now includes a family of free interactive tools: the broadband speed test, the live quality monitor, the What is my IP check, the speed, download time and compensation calculators, the price and contract checker, the availability and landline switch off checkers, and the router login and settings hubs. These run in the browser with labelled controls, keyboard operation, visible focus and text alternatives for results, and they respect reduced motion preferences. Nothing about your connection is stored on our servers.

Games such as Fibre Tycoon are recreational extras. They are never the only route to any information on the site, so a reader who cannot or would rather not play loses no content. We keep game interfaces free of content known to trigger seizures, in line with the WCAG 2.2 three flashes criterion, and we welcome feedback from players using assistive technology, since fast paced game interaction is an area where real world reports teach us the most.

Key fact: tools are keyboard operable, motion aware and store nothing server side, and games are optional extras rather than gatekeepers to information.

PDF publications

Our numbered research series and several guides are published as PDF downloads alongside their web pages, including recent reports such as The Complaints Floor and The 82% Country. The web page is always the primary, fully accessible version, so no reader depends on a PDF. For the PDFs themselves we work to provide meaningful heading structure, logical reading order, descriptive link text and document titles, and where an older PDF falls short we prioritise fixing it or supplying the content another way on request. Where we link to external PDFs, such as Ofcom publications, the accessibility of those documents rests with their publishers, and our link text says what the document is so readers can decide before opening it.

Key fact: every report exists as an accessible web page first, the PDF is a companion, and PDF accessibility issues are fixed or worked around on request.

Video and audio

The site currently has no video or audio content on guide pages. When video is introduced, captions, transcripts and accessible player controls will be provided, and this statement will be updated.

Key fact: written guides remain the complete, accessible version of every topic, with captions and transcripts the standard for any video that accompanies them.

Third party content

The postcode comparison journey is powered by our technology partner, stickee Technology Limited, through embedded widgets. We choose partners with care and raise accessibility issues with them when readers report problems, but the internal markup of embedded third party content is not fully under our control, which is why our overall conformance is described as partial. If the comparison widget gives your assistive technology trouble, tell us through the corrections process and we will both chase the fix and help you get the information another way, including by phone on 0330 122 1223.

Key fact: third party embeds are the honest limit of our direct control, and a human alternative by phone means nobody is locked out of comparing deals.

The 2026 audit

In 2026 we completed a site wide accessibility audit and remediation pass covering heading hierarchy, landmark structure, link text, alternative text, colour contrast, keyboard operation and structured data parity, with fixes applied across the page inventory. Automated checks now run in the editorial workflow, covering consistency, heading order, contrast, link text, alt text presence, and verbatim parity between visible FAQ questions and their FAQPage structured data, with manual review by Adrian during drafting and structural review by Alex at editorial sign off. Reader feedback remains the most valuable test of all, and significant accessibility fixes are recorded in the public corrections log.

Key fact: a 2026 site wide audit and remediation pass now backs the day to day automated and manual checks in the editorial workflow.

Where work continues

Honesty serves readers better than claiming the job is finished. Current areas of ongoing work: extending tagged structure across the older PDF back catalogue; completing transcripts across any video series; specialist assistive technology testing beyond mainstream screen readers, magnification and keyboard testing, where we particularly welcome reports from readers using switch access, eye tracking or head pointers; formal evaluation against the WCAG 2.2 cognitive accessibility criteria; and accessibility of fast paced game interaction. As items resolve they move into the sections above, and reader feedback shapes the order in which we take them.

Key fact: PDF back catalogue tagging, video transcripts, specialist assistive technology testing, cognitive evaluation and game interaction are the current open workstreams.

How to report an issue

Use the corrections process at broadbandswitch.uk/corrections/ and note accessibility in the subject for priority routing. We acknowledge accessibility flagged feedback within 1 to 2 working days, quick fixes such as alt text, contrast or link text usually ship faster than the standard corrections timeline, and significant fixes are documented publicly. It helps to include the page URL, what you were trying to do, what happened instead, and your assistive technology and browser if you are comfortable sharing them. You never have to disclose a disability to report an issue, contact details are used only to resolve it, and our Privacy Policy explains how any personal data is handled, including our commitment to acknowledge data protection complaints within 30 days.

Report an accessibility issue View the corrections log

External routes

If we have not put something right, external routes exist and using them is legitimate. The Equality and Human Rights Commission is the statutory body for Equality Act 2010 concerns in Great Britain. Citizens Advice offers free, confidential advice on disability rights and can route a concern to the right authority. The Information Commissioner's Office handles privacy concerns, including how disability information in feedback is processed. Disability organisations including Scope, RNIB, RNID, Mencap and Mind advise and advocate from disability specific perspectives.

How this statement evolves

This statement is reviewed comprehensively at least twice a year, with earlier updates when something material changes: a new WCAG Recommendation, new UK regulation reaching private sector sites, or new features such as video or interactive content. What stays constant is the ownership model, the priority routing for accessibility feedback, the Equality Act 2010 alignment and the preference for honest documentation over performative claims. Last updated 14 August 2026,

Frequently asked questions

What accessibility standards does BroadbandSwitch.uk target?

We target WCAG 2.2 level AA, the current W3C Recommendation published in October 2023, across our editorial pages, tools, games and PDF publications. As a private sector site this target is voluntary, and it reflects our duties under the Equality Act 2010 to make reasonable adjustments so disabled people can use our service.

Is BroadbandSwitch.uk fully accessible?

Our own templates and editorial content are designed and checked against WCAG 2.2 AA, and a site wide audit and remediation pass was completed in 2026. Some third party content, such as the embedded comparison widget from our technology partner, is not fully under our control, so we describe our conformance as partial and we work with partners on issues readers raise.

How accessible are the interactive tools and games?

The speed test, quality monitor, calculators and checkers run in the browser with keyboard operable controls, visible focus and reduced motion support. Games such as Fibre Tycoon are recreational extras rather than the only route to any information, so nothing on the site is available solely through a game.

Are the PDF reports accessible?

Our research reports and guides are published as web pages first, with the PDF as a companion download, so the accessible web version always exists. We work to give PDFs meaningful headings, reading order and descriptive link text, and if a PDF gives your assistive technology trouble we will help you get the content another way.

What colour contrast does the site use?

Body text is dark ink on a light background at around 14.7:1, comfortably above the 4.5:1 AA minimum. Interactive text elements use the deep pink accent #E50571 at 4.6:1, and the lighter brand pink #ec4899, which measures 3.5:1, is reserved for large text and decorative accents where the 3:1 large text threshold applies.

How do I report an accessibility issue?

What if my issue is not resolved?

You can contact the Equality and Human Rights Commission about Equality Act 2010 concerns, get free advice from Citizens Advice, or raise privacy related accessibility concerns with the Information Commissioner's Office. Disability organisations such as Scope, RNIB, RNID, Mencap and Mind can also advise and advocate.

How often is this statement reviewed?

Comprehensively at least twice a year, with earlier updates when something material changes, such as new W3C guidance, new UK regulation, or new site features like video or interactive content. The last updated date at the top shows the most recent revision.

References

Sources informing this statement, in APA style.

Department for Work and Pensions. (2025). Family Resources Survey: financial year 2023 to 2024. GOV.UK. https://www.gov.uk/government/collections/family-resources-survey--2
Equality Act 2010, c. 15 (UK). https://www.legislation.gov.uk/ukpga/2010/15/contents
Equality and Human Rights Commission. (n.d.). Your rights under the Equality Act 2010. https://www.equalityhumanrights.com/
The Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018, SI 2018/952 (UK). https://www.legislation.gov.uk/uksi/2018/952/contents
World Wide Web Consortium. (2023). Web Content Accessibility Guidelines (WCAG) 2.2 (W3C Recommendation). https://www.w3.org/TR/WCAG22/