WightFibre broadband deals: the step at month thirteen, and the contract that lets you leave

What does WightFibre cost right now?

Direct answer: From £20.95 a month for 150 Mbps to £31.95 for 900 Mbps, with £0 to set up and the WightFibre Hub, a Plume-powered router with HomePass included, at no charge with every package, and every package is symmetrical, so the upload speed matches the download speed. Those prices run for twelve months. The third column is what they become afterwards, and the fourth is the number to compare against anyone else.

WightFibre is the rare provider whose price list has no contract column at all, because there is no 12, 18 or 24-month option anywhere in the range, so the rolling price is the headline price rather than the penalty for not committing. The contract is thirty days, on every package including the social tariff, on every line of the table below. So the figures here are not the reward for signing up for two years and they are not the penalty for refusing to: they are simply the price, for as long as you want it. What moves instead is the discount. The advertised price carries £10 a month off it under the current code, for twelve months, and then the discount stops.

Two details about that discount before the next section takes it apart. It is applied with a code, SEP10 as at 18 September 2026, and the current offer is stated to run until 30 September 2026; the code changes from month to month and a replacement has followed each one so far, but the amount has stayed at £10. And the promotional prices are for new customers in fibred areas only, and WightFibre says so on the offers page, so an existing customer out of the discount period cannot simply reapply it.

Two bundles sit outside this table. Full-Fibre 300 All In is £37.95 a month and Full-Fibre 900 All In is £48.95, each adding the TV puck, the Whole Home WiFi guarantee, a phone line and anytime calls to the package of the same speed. Neither carries a discount, and neither publishes a standard price, so there is no step to show. What they carry instead is a different rule on price rises, printed on the cards themselves: the two All In bundles are excluded from the promise, and carry the words Subject to price increase annually on their own cards instead.

For the arithmetic on any provider, our price and contract checker works out the real cost of a deal over its term, our hand-checked deals table carries every figure with the date it was verified, and one-month broadband deals covers who else sells without a minimum term.

What happens at month thirteen?

Direct answer: The promotional discount stops and £10 a month goes on the bill, putting the range from £30.95 to £41.95. It is the same cash amount on every package, so the step is 47.7% on Full-Fibre 150 and 31.3% on Full-Fibre 900. Nothing else changes, and nothing ties you to staying.

Stated plainly, the discount is the same ten pounds on all four packages, so the cheapest package takes the biggest proportional step and the dearest takes the smallest. That is the whole of it, and it is worth a second look, because a flat discount is the one shape that makes the entry package the worst affected rather than the best protected.

Follow the entry package through, because it takes the biggest proportional step. You sign at £20.95 a month for 150 Mbps, and twelve months of that costs £251.40. On the first day of month thirteen the price becomes £30.95, and a second year at that costs £371.40. Add them and two years comes to £622.80, which is £25.95 a month. That is the number to put beside a 24-month contract somewhere else, and it is £5 a month above the figure on the advertisement. The same holds all the way up the range, because the average works out at the advertised price plus the same amount on every package, because the discount runs for the same twelve of those twenty-four months whichever one you take.

WightFibre does print the standard price, as a struck-through was price on every package card. What it does not do is say that the was price is what you will be paying in month thirteen. That is worth being precise about, because this is a criticism of one missing sentence rather than of a hidden charge. The figure is on the card. What the card does not say is when it starts applying to you, and the only place the twelve months appears is in small print on a different page.

It is also worth saying who this actually costs, because it is not everybody. Anyone who leaves inside the year never meets it. Anyone who moves to another provider at month twelve never meets it. The person who pays £30.95 for 150 Mbps is the one who does nothing, which is the same group Ofcom's whole body of work on out-of-contract customers is about. The difference on this Island is what doing something costs: £0.

Our guide to out-of-contract broadband prices explains what every provider charges once a discount or a term ends, the price and contract checker works out the real cost of a deal across its life, and how to switch broadband covers the move itself, which now takes one request.

There is no contract, and that changes the arithmetic

Direct answer: The contract is thirty days, on every package including the social tariff, and there is no 12, 18 or 24-month option anywhere in the range, so the rolling price is the headline price rather than the penalty for not committing. Leaving costs £0. So the step at month thirteen is a price you can decline, which is not true of a single 24-month deal anywhere else.

This is the fact that makes WightFibre different, and it is the one most comparison tables cannot show, because their columns assume a contract length and WightFibre has only the one. Look at what it removes. There is no early termination charge to work out, because there is no unexpired term. There is no eighteen or twenty-four month commitment to weigh against a slightly lower monthly price, because no such option exists. And there is no moment where the contract ends and the price jumps, because the contract never ends: what ends is the discount, and that is a different thing with a different remedy.

Hold the previous section next to this one and the argument of the whole page appears. The step at month thirteen is £10 a month, and on Full-Fibre 150 that is 47.7%, which at most providers would be the worst news on the page. Here it is a question rather than a bill. On the day it lands you can look at £30.95 for 150 Mbps, decide whether the Island's alternatives beat it, and act that month, which is the whole point: it means the step at twelve months is the one price rise in UK broadband you can simply walk away from, on the day it lands, at no cost.

Two pieces of friction are worth knowing before you rely on it. The first is small: the notice period is one month, and the terms require it in writing rather than by telephone, so a phone call will not do it and the month you give notice in is still billed. The second is not small at all, and it is the subject of a later section: you can leave, but you cannot move down to a cheaper WightFibre package for the first year.

Our guide to one-month broadband deals lists who else sells without a minimum term and what it usually costs, a contract against a rolling deal covers the trade-offs, and the price and contract checker puts a rolling price beside a fixed-term one on the same basis.

The price promise, and the two things it leaves out

Direct answer: WightFibre's price list promises no broadband price increase until April 2028, which is a dated commitment and better than most of this market offers. Two things sit outside it. The first is that the discount ending is not treated as a price increase, so the largest price change a new customer will meet is the one the promise does not cover. The second is that the two All In bundles are excluded from the promise, and carry the words Subject to price increase annually on their own cards instead.

A freeze with a date on it is worth more than most of this market offers, and it deserves saying before the two qualifications that follow. Almost every large provider now raises prices every April by a set cash amount under Ofcom's pounds-and-pence rule, and a promise with a date attached is a real answer to that. WightFibre's own last rise was on 1 April 2026 and it was £4 a month. So the freeze is not a small thing, and the reader should weigh it before the qualifications below.

The second exclusion is on the price list too, and it is easy to miss because it sits on the cards rather than in the promise: the two All In bundles are excluded from the promise, and carry the words Subject to price increase annually on their own cards instead. So the two bundles at £37.95 and £48.95, which are the packages a household wanting television would look at first, are governed by the opposite rule to the page they are printed on. Neither All In bundle publishes a standard price, so there is no struck-through figure on those two cards to compare against.

And there is a third thing, which is not an exclusion but a contradiction. The promise is on the marketing pages. The contract says something else. Clause 37.1 of WightFibre's residential terms, under the heading covering monthly rolling contracts, reads in full: There will be an annual price increase to the Charges for your Service. We will notify you 30 days in advance with the details of any price increase, and outline the options available to you. The contract carries no date, no version number and no effective-from line anywhere in its body, so there is no way to tell from the document itself which version you agreed to.

Our guide to in-contract price rises lists what every provider adds and when, price rises by provider tracks the announcements, and which providers actually hold their price explains how to tell a real freeze from a marketing one.

Two limits on the flexibility that nobody writes about

Direct answer: You can leave WightFibre on any day for £0, and both of these sit inside that. You cannot move to a cheaper WightFibre package for the first year. And if you leave, a £100 charge attaches to the address for twelve months, not to you.

Take them in order. Clause 37.2 of the residential terms reads: Speed Changes are only allowed once every 12 months after an initial 12 month period. On a product advertised as one you can leave at any time, that is a strange shape for a rule to have, and it bites at exactly the wrong moment, because so the cheapest way out of the step at twelve months is to leave WightFibre altogether rather than drop to a slower package, which is an odd shape for a rule to have A customer on Full-Fibre 150 who finds £30.95 too much in month thirteen cannot drop to a slower package to soften it; the only lever is to go.

The second is the Reconnection Fee, and the wording is wider than the name suggests. Clause 37.1 sets it at £100 if you cancel and rejoin inside twelve months, which is ordinary enough. Then it adds: If anyone signs up within 12 months at the same property where the service was previously installed, we will consider this a Reconnection. Read that again, because the subject of the sentence is anyone, not you. A household moving into a home where the previous occupant cancelled WightFibre nine months ago can be charged £100 to have the service switched back on, for a decision they had no part in and no way of knowing about.

On Full-Fibre 150 at £20.95 a month, £100 is 4.8 months of broadband. It is the largest single consumer charge in WightFibre's terms, it is not mentioned on any sales page, and it is the one thing on this page that can arrive without warning. So if you are moving into an Island home, ask whether WightFibre was cancelled there in the last twelve months before you order, because the answer decides whether you meet this charge. A letting agent or a seller will usually know, and the question takes ten seconds.

Neither of these makes the rolling contract worth less than it looks. They qualify it. The exit is genuinely free and genuinely immediate, which is the thing that matters most; what is constrained is the middle ground of staying on a smaller package, and what is unguarded is the moment you arrive rather than the moment you leave.

Our guide to broadband for renters covers what to ask before taking over a property's service, and how to switch broadband covers the move itself.

What is included, and what the extras cost

Direct answer: Installation is £0 and you get the WightFibre Hub, a Plume-powered router with HomePass included, at no charge with every package. There is no minimum term, so leaving costs £0. The charges to know about are the add-ons, the two payment surcharges, and what happens to equipment you do not send back.

Two of those rows deserve a sentence more. The payment surcharges look small and add up: £3 a month for paying by anything other than Direct Debit and £2 for a paper bill come to £60 a year, which against the social tariff at £19.95 a month is a fortnight's broadband. They are the kind of charge that falls hardest on the households least able to avoid them, and WightFibre is not unusual in levying them, only unusually clear about the amounts.

The other is equipment, where the set-top box and the Hub are £100 each if they are not returned, the router £70, and each Plume SuperPod another £100. A household that has taken the Whole Home WiFi guarantee may be holding several pods, so the figure to return is not the single number it looks like on the page. Photograph what arrives, keep the box, and send it all back.

On installation itself, the terms are more one-sided than the free price suggests. What counts as a standard installation, what counts as non-standard, and what a non-standard one costs are not published anywhere on the site. Clause 4.3 puts the tidying on you: After installation of the Service Equipment, you shall be responsible for putting items back and any making good required including redecoration and the replacement of fixtures and fittings. Clause 3.5 lets WightFibre walk away after a survey: If in our sole discretion the findings of any survey undertaken by Us or on Our behalf are not satisfactory, we shall be entitled to terminate this Agreement and we shall have no further liability to you whatsoever. And the terms reserve a Call Out Fee if WightFibre cannot get in for an agreed appointment, and the amount is not published; there is no corresponding payment if WightFibre misses one.

None of that is likely to affect a straightforward install in a conventional house, and WightFibre's engineers are Island-based and well reviewed. It matters if your property is awkward, listed, or reached by a long private drive, because those are the cases where sole discretion and no further liability whatsoever stop being boilerplate.

Our engineer visit checklist covers the day itself, installation times covers how long the wait usually is, and exit fees and setup fees compares what every provider charges at both ends.

The speed guarantee, which is better than the market's

Direct answer: WightFibre guarantees the headline speed itself, symmetrically, rather than a floor some way below it, on every package from 100 Mbps to 900 Mbps. Almost every other provider guarantees a minimum well under the advertised figure, so this is the strongest single thing in WightFibre's terms. The conditions are where to read carefully, and the customer-facing page leaves out half the remedy the contract gives you.

Start with why this is unusual. The normal shape of a UK speed guarantee is a minimum guaranteed access line speed set well below the advertised figure, so a package sold as 150 Mbps might guarantee 80. WightFibre does not do that. Clause 38.1 of its terms names the headline figure for each package and guarantees it, upload and download alike, at any time of day including busy periods. For 150 Mbps, the guarantee is 150 Mbps. Almost every other provider guarantees a minimum well under the advertised figure, so this is the strongest single thing in WightFibre's terms.

Now the conditions, because they are real. The measurement is a thirty-day rolling average of tests run from the WightFibre Hub or Plume Gateway, and only while the connection is idle: a test from your own router does not count, and neither does one taken while anybody in the house is streaming. That is defensible, since a provider cannot be held to a figure measured through somebody else's equipment or against their neighbour's download, and it does mean the number that decides the claim is one WightFibre's own kit produces. The exclusion is broader: it does not apply during network faults, outages, or power failures to the home, which removes the most common reasons a connection is slow from the guarantee's scope. And clause 38.4 adds, in seven words, We reserve right to withdraw the Speed Guarantee at any time.

One absence belongs here for completeness: nothing obliges WightFibre to give you a minimum guaranteed speed at the point of sale, because it has signed neither of Ofcom's Broadband Speeds Codes of Practice. In most of this series that is a criticism, because the code is where a minimum speed and a right to exit come from. Here it lands differently. Clause 38 is what WightFibre offers instead, and on the number itself it is better than the code requires. What the code would add is an independent standard and a published complaints route, and that is the part WightFibre does without.

The separate Whole Home WiFi guarantee, at £5.95 a month, is a different product and a different promise: a minimum of 30 Mbps to every room, or a £100 credit, restricted to modern homes of up to five bedrooms and void if you move the pods yourself. It is a reasonable add-on and it is not what the speed guarantee means.

Our guide to whether poor speeds let you leave early explains what the codes require and what each provider actually promises, the speed guide covers what each figure means in practice, and the speed test is the place to start if your line feels slow.

The social tariff, and the month it becomes the better buy

Direct answer: WightFibre Essential Broadband is £19.95 a month for 100 Mbps, symmetrical, with a thirty-day rolling contract you can cancel at any time with no exit fees, and free installation by Island-based engineers. For the first twelve months the open-market entry package is only £1 more for half as much speed again. After that the social tariff wins by £144 across two years.

Most social tariff sections can stop at the price. This one cannot, because WightFibre's discounted entry package sits so close to it that the comparison genuinely goes both ways, and a household on a low income deserves the arithmetic rather than the assumption.

Which means that for the first twelve months the entry package is a pound more for 50% more speed, so the social tariff is the weaker buy on value alone: £1 more buys 150 Mbps instead of 100 Mbps. Then the discount stops, the entry package goes to £30.95, and the social tariff stays where it is. Over two years that is £478.80 against £622.80, a saving of £144, so the tariff is behind on value for the first year and ahead on price after it, and the crossover is the month the discount stops.

Which one to take depends on something other than price, and it is worth saying plainly. The social tariff carries a thirty-day rolling contract you can cancel at any time with no exit fees, and free installation by Island-based engineers, the same as everything else WightFibre sells, so there is no lock-in either way. Eligibility is the real difference: it needs Universal Credit, Pension Credit, Income Support, income-based Employment and Support Allowance, or income-based Jobseeker's Allowance, and it has to be reapplied for if your circumstances change. If you qualify and expect to keep qualifying for more than a year, take it. If you qualify now but expect not to, the discounted entry package is the better first year and you can move later.

It is also the package most exposed to WightFibre's way of raising prices, because a flat cash rise is a bigger percentage the cheaper your package, so it falls hardest on the customers paying least, and the last rise was £4 a month, which on £19.95 would be 20.1% against 9.5% on the dearest package. That is not a criticism of the tariff, which is a good one; it is a reason to read the notice letter when it comes rather than filing it.

Our social tariffs guide lists every one in the UK with its eligibility, and the cheapest broadband deals covers what is available if you do not qualify.

Where WightFibre reaches, and what else you can buy

Direct answer: WightFibre reaches over 74,000 homes and businesses on the Island, about 89.85% of the 82,093 premises on it, with about 28,000 connected. But it is no longer the only full fibre there: Openreach reaches 50.01%. Put the two together and roughly half the Island can now buy full fibre from two networks and the rest from one, so whether WightFibre is your only option depends on your address rather than on the Island.

The two network rows add to more than the first, which is the point: the footprints overlap, and how much is not published. What can be said honestly is the shape. Nearly nine premises in ten can get WightFibre. One in two can get Openreach full fibre, and at those addresses at an Openreach full fibre address you can also buy from BT, Sky, TalkTalk, Vodafone, EE, Plusnet, Zen and the rest of the Openreach market. So the reader's question is not whether the Island has a choice but whether their address does, and only a postcode answers it. Virgin Media does not sell on the Isle of Wight and told Island Echo in January 2024 that it had no expansion plans there, and no altnet other than WightFibre appears to be building on the Island.

The build is not finished. WightFibre is at over 74,000 homes and businesses of a stated over 80,000 homes, with about 28,000 connected and take-up around 36% of its own footprint, which is high for an altnet and says something about how the Island has received it. Some of that reach is publicly funded: public money has gone into the hardest parts of the build through gigabit vouchers rather than a Project Gigabit contract, which is why the last and hardest addresses are being reached at all. 0.93% of the Island is still under the universal service threshold, and those are the properties the remaining work is for.

One practical note for an Island household comparing the two networks. WightFibre's packages are symmetrical, and most Openreach retail packages are not, so a 150 Mbps WightFibre line and a 150 Mbps Openreach line are not the same product: the upload differs by a factor of ten or more. If nobody in the house uploads anything larger than a photograph that will not matter. If somebody works from home on video, backs up to the cloud, or sends large files, it is the difference the price comparison does not show.

Run your postcode through our comparison to see every network at your address, and our guide to full fibre against the alternatives explains what the different technologies actually deliver.

The build, the money and what we could not read

Direct answer: WightFibre Limited, company number 05470659, incorporated in June 2005 and registered at 56 Love Lane, Cowes, run by John Irvine, a director since March 2012. Infracapital, the infrastructure arm of M&G, bought in during November 2017 alongside a Treasury-backed digital infrastructure fund, and the pair have put over £110 million into the Island with NatWest. The accounts for the year to 30 September 2025 were filed on 5 June 2026, and this is the one page in this series where we have not read the filing ourselves.

Start with the part that is not in doubt. WightFibre has been building one island since 2017 on Infracapital, the infrastructure arm of M&G, bought in during November 2017 alongside a Treasury-backed digital infrastructure fund, and the pair have put over £110 million into the Island with NatWest, and it is nearly done: over 74,000 homes and businesses passed of over 80,000 homes, with about 28,000 connected, and public money has gone into the hardest parts of the build through gigabit vouchers rather than a Project Gigabit contract. On the financing side, a further NatWest charge was registered in May 2026, alongside the security first taken in May 2020. That is an unusually contained story for an altnet, because the market is one island with a known number of houses on it rather than an open-ended land grab.

Those figures want context rather than alarm, and they want it in both directions, because a fibre builder spends its money years before it earns it, so a large loss beside a growing turnover is what the middle of a build looks like rather than a warning on its own. Turnover up 27% on the year before while the build finishes, and a first full year above the line on adjusted EBITDA, are the two things you would want to see at this stage. Against that, £76 million of net liabilities is a large number for a company with £9.2 million of turnover, and the loss has not narrowed.

The honest position is that the sentence a reader most wants, the one where the auditor says whether the company can keep going and on whose support, is the sentence we have not seen. On the other pages in this series we quoted it. Here we are telling you we could not open the document rather than inferring what it says from the numbers around it, because inferring it is how a page ends up being wrong about something that matters. We will read it and update this section when Companies House serves the file.

For a customer, the practical exposure is smaller than the balance sheet suggests, and the reason is the contract. The contract is thirty days, on every package including the social tariff, and leaving costs £0, so nobody is committed for years to a company whose finances they cannot check. That is not an answer to the question, but it is the thing that makes the question less urgent here than it would be at a provider selling 24-month deals.

Our guide to what happens if an altnet goes bust explains where a customer stands, and altnet economics explained covers why these losses look the way they do.

Reviews, complaints and compensation

Direct answer: WightFibre's Trustpilot profile stood at 4.6 out of 5 from 4,180 reviews on 18 September 2026, and it has replied to 100% of its negative reviews, typically within 48 hours. Its complaints code is up to date. What it does not have is any automatic compensation: WightFibre is not in Ofcom's automatic compensation scheme, so nothing is paid automatically for a missed appointment, a delayed repair or a delayed start.

Take the score first, with its caveat attached. 4.6 out of 5 from 4,180 reviews is a strong profile, with 83% at five stars and only 2% at one. Trustpilot records that WightFibre invites its customers to review, which lifts a score against providers whose reviewers arrive of their own accord. That does not make it wrong, and the volume is large enough for an Island of this size to be meaningful, but it is not directly comparable with a provider whose reviewers arrive unprompted. The figure that is harder to game, and genuinely unusual in this series, is the reply rate: it has replied to 100% of its negative reviews, typically within 48 hours.

The complaints code is the best-maintained document WightFibre publishes, and it deserves saying so, because most of this page's document section says the opposite. WightFibre aims to respond within 48 hours and to answer an escalated complaint within five working days. The dispute route is Ombudsman Services, the communications scheme, which lists WightFibre on its own register, and you can go there after six weeks from the date you first complained, or sooner if WightFibre issues a deadlock letter. WightFibre updated its code to six weeks on 2 April 2026, ahead of the rule changing, which several much larger providers still have not done. When Ofcom cut the wait from eight weeks to six in April 2026, a good many providers several times WightFibre's size left their codes saying eight; this one was already correct.

Then the gaps, which are real. WightFibre is not in Ofcom's automatic compensation scheme, so nothing is paid automatically for a missed appointment, a delayed repair or a delayed start, where the scheme pays £10.34 a day for a delayed repair, £32.31 for a missed appointment and £6.46 a day for a delayed start. Hyperoptic and Zen are both in the scheme and both are small, so size alone does not explain the gap. WightFibre has not signed Ofcom's Fairness for Customers commitments, which are signed by the largest providers. And it has no published broadband complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more, which is expected at its size and not a criticism, but it does mean there is no independent complaints benchmark for WightFibre anywhere: the Trustpilot profile is all a prospective customer has, and it is one the company itself solicits.

On vulnerable customers, WightFibre publishes a vulnerable customers code with accessible bills, Text Relay and a nominee scheme, last updated in August 2022, which is more than several larger providers manage. The gap is in the part a reader would care about most: its priority four-hour repair covers the telephone line only, and says so, which leaves broadband outside the one commitment the customers this code is written for would lean on hardest.

Our complaints and your rights guide covers the process end to end, and The Complaints Floor looks at what happens to customers of providers too small for Ofcom to table.

The documents behind the contract, and how old they are

Direct answer: most of WightFibre's consumer-facing legal estate has not been maintained, and the contract itself carries no date, no version number and no effective-from line anywhere in its body. One document is fully current and it is the one that matters most when something goes wrong, so none of it changes what you pay, and all of it changes how confidently you can find out.

This section exists because of a small thing that turned into a pattern. Checking WightFibre's cooling-off period meant opening the terms, and clause 3.1 gives seven working days, which is the standard the Distance Selling Regulations set in 2000. The statutory right wins, so nobody is worse off; the document simply understates what the reader is entitled to. The Consumer Contracts Regulations replaced that standard with fourteen calendar days in 2013. Once you notice one document that has not been revisited in over a decade, it is worth checking the others.

The one to take seriously is the last row. The terms refer repeatedly to a Price List that sets the charges, and no such document is published anywhere on the site. The terms set the installation charge, the call out fee and the monthly rental by reference to it, so three of the amounts a customer could be charged are defined by a document that is not available to read. That is not a trap, and nobody appears to have been caught by it, but a contract should not cite a schedule its counterparty cannot see.

The others matter less individually and more together. An older legal page, whose own text says it is accurate as at 1 April 2018, still says installation charges start at £50, so the free install is an offer term rather than a standing one. Two social tariff pages still advertise a price a fifth below the current one. The offers page carries terms for promotions that closed five years ago. Each is a small thing; the sum of them is that a reader trying to establish what WightFibre's terms actually are will find several answers, all published by WightFibre, and no way to tell from the documents which is current.

The complaints code is the exception, and it is the one that most affects a customer with a problem. A household with a complaint reaches for the complaints code, and that one is right, current and ahead of the rule change. Judged by what a customer actually needs in the moment they need it, WightFibre has maintained the important one. Taken together, none of it changes what you pay, and all of it changes how confidently you can find out, and a company this good at the product would lose nothing by spending an afternoon on the paperwork.

Our guide to broadband contract lengths covers which terms are worth reading and which are boilerplate, and complaints and your rights covers what to do when a provider gets something wrong.

WightFibre against the other lines at the same address

Direct answer: Only one comparison is useful here, and it is not against other altnets, because none of them build on the Island. It is against the Openreach retailers, and it can only be made at the 50.01% of Island addresses Openreach full fibre reaches. On the fourth column, the one that counts, WightFibre is the cheapest line on the table, and it wins outright on upload and on the exit too.

Read the fourth column, not the third. Every row here advertises one price and averages a different one, WightFibre included, and the reasons differ: the Openreach retailers raise the price inside the term each April, while WightFibre holds the price and stops the discount. The effect on the bill is the same shape. What the averaging settles is the ranking: £25.95 for 150 Mbps is the lowest figure in the fourth column, and it is the only symmetrical one in the table.

Two columns are not in the table and both favour WightFibre. The first is upload: every package is symmetrical, so the upload speed matches the download speed, so 150 Mbps means 150 Mbps up as well, where every Openreach row here gives you a fraction of that. For a household that works from home on video or backs up to cloud storage, that is worth more than the few pounds between the rows. The second is the last column, read properly. Every Openreach row commits you for twenty-four months, so when the price moves you pay it. On the WightFibre rows, it means the step at twelve months is the one price rise in UK broadband you can simply walk away from, on the day it lands, at no cost.

What the table does not settle is availability, and that is the first question rather than the last. Openreach full fibre reaches 50.01% of the Island and WightFibre reaches 89.85%, so for a good many Island addresses the Openreach rows are not on offer at all. Virgin Media does not sell on the Isle of Wight and told Island Echo in January 2024 that it had no expansion plans there. Run the postcode before you weigh the prices.

For context on the market as a whole, when we last hand-checked every deal, on 1 September 2026, the 373 broadband-only deals from the 28 providers we compare started at £13.50 a month (4th Utility, 150 Mbps on CityFibre), with good full fibre clustering between £23 and £34 a month and a median of £28. One gap of our own to declare: our own hand-checked deals table does not yet carry WightFibre, so the live block on this page is the widget's list rather than ours. What no deals feed can show you is the column this page is about, because the price from month thirteen is not part of any of them.

Who should choose WightFibre, and who should not?

Direct answer: Choose it if it is live at your address, you value symmetrical upload, and you like the idea of a price you can walk away from. Look elsewhere if you want the lowest two-year average, if you want compensation when the line fails, or if you are not yet sure which speed you need.

The test is the same as everywhere on this site: run the postcode, see what is actually available, and compare the cost across two years rather than the headline.

What should you check before you order?

Direct answer: Six checks, five minutes: diarise month twelve, ask whether the address was cancelled recently, buy the speed you need, screenshot the price promise, read what the All In bundles exclude, and compare the social tariff if a benefit applies.

Two more things worth knowing before the engineer comes. Installation is £0 on the current offer, and the detail behind that is thin. What counts as a standard installation, what counts as non-standard, and what a non-standard one costs are not published anywhere on the site. Clause 4.3 also leaves the tidying to you: After installation of the Service Equipment, you shall be responsible for putting items back and any making good required including redecoration and the replacement of fixtures and fittings. On a conventional house neither will matter; on an awkward one, ask first.

Related reading: our verified deals table, how to switch broadband, one-month deals, social tariffs, and gigabit deals.

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