Altnet Verified

National Broadband

National Broadband is an alternative network (altnet) operator delivering broadband services to homes across the UK.

★★★★☆ 4.0 / 5
812 reviews on Trustpilot Last verified: 2026-04-19
View on Trustpilot →

About National Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

National Broadband is an alternative network (altnet) operator delivering broadband services to homes across the UK. Established in 2009. Focused on bringing reliable connectivity to rural communities that traditional providers have underserved.

Key details

Year founded2009
ADR schemeCISAS
Parent companyIndependent
Legal name National Broadband Limited Companies House 11222704 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.nationalbroadband.co.uk to check availability directly.

What stands out

  • Rural coverage specialist
  • Independent UK altnet

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • Satellite
  • 4G/5G 5G wireless broadband. No engineer visit needed.

Coverage

National (rural)

National Broadband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where National Broadband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that National Broadband must follow.
Complaints
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for National Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify National Broadband's Companies House registration?
Companies House lists National Broadband Limited under company number 11222704. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for National Broadband?
Our directory captured Trustpilot as 4.0 out of 5 with 812 reviews. Snapshot date in our directory: 2026-04-19. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for National Broadband?
Our dataset records: National (rural)
Is National Broadband in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag National Broadband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for National Broadband?
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for National Broadband?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.