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Altnet Dormant

Box Broadband

BOX BROADBAND LIMITED · Companies House 10498823

Box Broadband no longer sells broadband. Community Fibre, which bought Box Broadband in 2021, moved it onto the Community Fibre brand from May 2024. See Community Fibre. We keep this page so anyone looking for Box Broadband can see what happened.

Founded2015
Based inLondon
NetworkIts own full fibre network
Trustpilot4.4 · 632 reviews
The record

About Box Broadband

Box Broadband ran its own full fibre network in Surrey and Sussex. Community Fibre bought it in 2021 and moved it onto the Community Fibre brand from May 2024, and the old Box Broadband web address now leads to Community Fibre. Community Fibre says existing customers do not need to do anything and that service continues across Surrey and Sussex.

Checked 2 November 2026 against boxbroadband.co.uk
What happened

Box Broadband, start to finish

  1. 2015Started trading
  2. May 2024Rebranded

Source: www.ispreview.co.uk

If your provider closes or changes hands

What it means for customers

When a provider goes out of businessWhat happens to your line, your number and your contract. Provider bought or sold?Your contract rights when the company changes hands. Community FibreThe provider that took over, in our directory.
Customer ratings

What Box Broadband customers say

Trustpilot's score on the day we read it, next to the averages across this directory.

4.4 / 5
4.4(632) out of 5 on Trustpilot

Read from Trustpilot on 4 May 2026. Averages are across providers in this directory with a Trustpilot profile. See Box Broadband on Trustpilot

The record

Box Broadband at a glance

Type
Altnet, for homes and businesses
Status
Dormant since May 2024
Technology
Full fibre
Network
Its own full fibre network
Where it sells
Surrey and Sussex
Headquarters
London
Last known owner
Community Fibre
Company
BOX BROADBAND LIMITED, 10498823, active, incorporated 28 November 2016

Need broadband now?

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Questions

Box Broadband questions

What happened to Box Broadband?

Community Fibre, which bought Box Broadband in 2021, moved it onto the Community Fibre brand from May 2024.

Is Box Broadband still trading?

No. Box Broadband no longer sells broadband under that name, and Community Fibre is the provider to contact now.

Who should Box Broadband customers contact now?

Community Fibre. Our Community Fibre page has its details, and if you are out of contract you are free to compare deals at your postcode.

Can I still sign up to Box Broadband?

No. Enter your postcode to see the providers that can connect your home today, cheapest first.

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