Provider deep-dive · Single retail brand for FullFibre group · 110 market towns · Brand integration completed February 2026

Zzoomm broadband deals: single retail ISP brand for the merged FullFibre group with 600,000 premises across 110 market towns

Zzoomm is now the single retail ISP brand for the FullFibre Limited group, following the formal completion of brand integration on 18 February 2026. This combination follows the Zzoomm and FullFibre Limited merger completed in March 2025 (announced January 2025), which created one of the largest altnets in the United Kingdom. Founded in 2018 by Matthew Hare (the entrepreneur who previously founded Gigaclear), Zzoomm originally launched in Henley-on-Thames before expanding into 29 market towns and small urban communities, and is now combined with FullFibre's 81 market towns into a single 110-market-town footprint. The combined gigabit-capable Fibre-to-the-Premises (FTTP) network covers 600,000+ premises ready for service across England, with over 90,000 customers (up from 80,000 in July 2025). Group CEO James Warner leads the merged business, with Matthew Hare serving as Executive Chairman and Francesca Lee as Chief Revenue Officer. BeFibre customers (FullFibre's previous in-house retail brand) are being migrated to the Zzoomm brand throughout 2026 as the brand integration completes. Pricing on 24-month contracts starts from £24 per month for symmetric 200 Mbps and runs up to £49 per month for symmetric 2.3 Gbps, all with symmetric upload, free installation, no mid-contract price rises, and a Wi-Fi 6 two-router mesh setup. Trustpilot rating is 4.7 out of 5. This page is the honest take on when Zzoomm is the strongest pick for households in its 110 market town footprint.

First published Last updated By Adrian James Reviewed by Dr Alex J. Martin-Smith How we rank deals
600,000+
UK premises ready for service across the merged Zzoomm and FullFibre network
110 towns
Approximate UK market towns served across England post-merger
From £24/mo
Symmetric 200 Mbps entry tier on 24-month contract with Wi-Fi 6 router
4.7 / 5
Trustpilot rating with praise for installation, customer service, reliability

Single retail brand of merged FullFibre group

Following brand integration completed 18 February 2026, Zzoomm is now the single retail ISP brand for the merged FullFibre Limited group. This follows the FullFibre + Zzoomm merger completed March 2025. BeFibre customers are being migrated to the Zzoomm brand throughout 2026.

Founded by Matthew Hare

Zzoomm was founded in 2018 by Matthew Hare, the entrepreneur who previously founded Gigaclear (now an Infracapital-owned rural altnet). Hare is now Executive Chairman of the merged group; James Warner serves as Group CEO. Originally launched in Henley-on-Thames.

Symmetric speeds across all tiers

All Zzoomm Full Fibre tiers deliver symmetric speeds where upload matches download: 200 Mbps, 500 Mbps, 1 Gbps, and 2.3 Gbps. Independent of Openreach. Modern fibre architecture supporting multi-gigabit consumer services.

No mid-contract price rises on 12 and 24 month contracts

Zzoomm commits to no mid-contract price rises on its 12-month and 24-month contracts. Joins Fibrus, Connect Fibre, Truespeed, Quickline, BeFibre, YouFibre, Toob, Trooli in the genuine fixed-price tier of UK broadband. 30-day rolling option also available at higher monthly cost.

Wi-Fi 6 two-router mesh as standard

Zzoomm includes a Wi-Fi 6 two-router mesh setup at no extra cost (rather than one main router with simple extenders). Two full-spec routers provide whole-home coverage even in larger properties with thick walls. Up to 2.3 Gbps symmetric on the top tier.

When to skip Zzoomm

Outside Zzoomm's 110 market town footprint? Coverage is selective, with no guarantee even in listed towns. Want TV or mobile bundle? Zzoomm is broadband-only. Want a social tariff? Zzoomm does not currently offer a dedicated social tariff (consider BT Home Essentials, Hyperoptic Fair Fibre, Quickline Connect Social, or WightFibre social tariff).

Check availability at your postcode

See live Zzoomm deals at your address

Zzoomm coverage spans approximately 110 market towns across England post-merger. Even within listed towns, exact-address coverage varies. Run the postcode check at zzoomm.com to confirm serviceability. Note: BeFibre customers in the same FullFibre group footprint are being migrated to Zzoomm throughout 2026.

Compare Zzoomm deals

What Zzoomm actually is: post-merger single retail brand

Zzoomm is now the single retail ISP brand for the merged FullFibre Limited group following completion of brand integration on 18 February 2026. The company was originally founded in 2018 by Matthew Hare, the entrepreneur who previously founded Gigaclear, and launched its first network in Henley-on-Thames before expanding into 29 market towns and small urban communities. In January 2025, Zzoomm and FullFibre Limited (whose in-house retail brand was BeFibre) announced an agreed merger, which completed in March 2025. At that point the combined group covered 600,000 premises ready for service across approximately 110 market towns, with around 65,000 customers. By February 2026 the customer base had grown to 90,000+, up from 80,000 in July 2025. On 18 February 2026 the combined group formally completed brand integration, making Zzoomm the single retail ISP brand for the entire FullFibre footprint and announcing a "mild brand refresh" underpinned by core values of Trusted Performance, Standout Service, and Real Value.

The corporate structure post-integration

  • Group CEO: James Warner (formerly CEO of FullFibre).
  • Executive Chairman: Matthew Hare (formerly CEO of Zzoomm; founder of Gigaclear before that).
  • Chief Revenue Officer: Francesca Lee.
  • Group ownership: backed by funds managed and advised by Oaktree Capital Management (former Zzoomm backer) and Basalt Infrastructure Partners LLP (former FullFibre backer).
  • Wholesale platform: the FullFibre Limited wholesale fibre network sells access to multiple retail ISP partners alongside Zzoomm's own retail brand.
  • Pre-merger Zzoomm funding: £224m total capital comprising £100m bank debt, £12m private investors (largely from Matthew Hare), and £112m from Oaktree Capital Management.
  • Pre-merger FullFibre funding: backed by Basalt Infrastructure Partners LLP.

How Zzoomm differs from retail-only ISPs

  • Own-network altnet plus wholesale platform: Zzoomm/FullFibre directly owns and operates the FTTP infrastructure. The same network serves multiple retail ISP partners on a wholesale basis alongside Zzoomm's own retail brand.
  • Compare with BT, Sky, Plusnet, Vodafone, NOW, EE, TalkTalk: those are Openreach retailers reselling wholesale lines. Zzoomm controls network quality end-to-end on its own build.
  • Compare with Brsk migrating into YouFibre (March 2026): a parallel UK altnet brand consolidation. Brsk customers are being migrated to YouFibre as part of the YouFibre + Brsk merger completed in early 2026. Zzoomm is similarly absorbing BeFibre customers.
  • Compare with Truespeed plus County Broadband plus Freedom Fibre: another active altnet consolidation play, with County Broadband merger completed July 2025 and Freedom Fibre merger talks January 2026.
  • Compare with Gigaclear (Matthew Hare's previous company): Gigaclear is now Infracapital-owned and focuses on rural England (Cotswolds, Oxfordshire, East Midlands). Zzoomm focuses on market towns with overlap-light geography.

The editorial honest take. Zzoomm in April 2026 is a different and meaningfully larger company than the Henley-on-Thames altnet of 2018-2024. The completed merger plus brand integration places Zzoomm among the larger UK altnets by ready-for-service premises (alongside Hyperoptic 870,000+, Trooli 477,000+, Community Fibre, Gigaclear, Fibrus, Quickline 400,000+ combined FTTP+FWA). The core Zzoomm propositions, namely symmetric speeds, no mid-contract rises on 12 and 24 month contracts, Wi-Fi 6 two-router mesh, and 4.7/5 Trustpilot, remain intact and now apply across the larger combined footprint. For households in Zzoomm or former FullFibre or former BeFibre footprint towns, this is broadly a positive development: more scale, more wholesale ISP choice via the FullFibre platform, and the same retail consumer experience.

FullFibre merger and BeFibre brand consolidation

The active corporate consolidation is one of the most significant industry developments for UK altnets in 2025-2026 and is worth understanding in detail because it affects which retail brand serves your address.

Timeline of the FullFibre and Zzoomm consolidation

  • 2018: Zzoomm founded by Matthew Hare in Henley-on-Thames.
  • 2023: FullFibre acquires Digital Infrastructure (parent of BeFibre); BeFibre integrated as FullFibre's in-house retail ISP.
  • January 2025: Zzoomm and FullFibre Limited announce agreed merger.
  • March 2025: Merger formally completed. Combined network: 600,000 premises ready for service, ~65,000 customers.
  • June 2025: trade-press reports pointed to plans to retire BeFibre as one of the joint retail brands; Zzoomm earmarked as the surviving retail ISP brand.
  • July 2025: Customer base reaches ~80,000 across the combined group.
  • 18 February 2026: Brand integration formally completed. Zzoomm becomes the single retail ISP brand for the entire FullFibre Limited group. Customer base now 90,000+.
  • 2026 ongoing: BeFibre customers being migrated to the Zzoomm brand. Both BeFibre and Zzoomm websites operating during transition; BeFibre brand expected to be retired in due course.

Pre-merger network footprints

  • Zzoomm pre-merger: approximately 200,000 premises ready for service across 29 market towns, headquartered in Oxford. ~30,000 customers.
  • FullFibre pre-merger: approximately 400,000 premises ready for service across 81 market towns, headquartered in Exeter. In-house retail ISP: BeFibre. Counties served: Derbyshire, Essex, Gloucestershire, Greater Manchester, Herefordshire, Lancashire, Leicestershire, Lincolnshire, Merseyside, Northamptonshire, Nottinghamshire, Shropshire, South Yorkshire, Staffordshire, Warwickshire, Worcestershire.
  • Combined post-merger: approximately 600,000 premises across approximately 110 market towns; minimal network overlap between the two pre-merger footprints, which makes the consolidation efficient.
  • Wholesale platform: the combined network supports multiple wholesale ISP partners alongside the Zzoomm retail brand.

The editorial honest take. This is the second consolidation that FullFibre has completed in two years (the first being the Digital Infrastructure / BeFibre integration in 2023). Zzoomm CEO Matthew Hare has consistently said his strategy is to grow organically and through M&A in a fragmented market, and the post-merger group is now well-positioned to pursue further acquisitions. For consumers, the practical effect of the brand consolidation is straightforward: BeFibre customers are being moved to Zzoomm with consistent pricing structures and the same underlying network. For new customers, the Zzoomm brand now serves the entire combined 600,000-premises footprint regardless of whether your town was originally on Zzoomm's or FullFibre's network. The wholesale platform side continues to support multiple retail ISP partners, so consumers in some areas may also see the network sold via third-party retail brands.

Zzoomm speed tiers and current pricing

Zzoomm offers four main Full Fibre tiers, all delivering symmetric speeds (upload matches download). Pricing reflects April 2026 market observation, cross-checked with Zzoomm’s public price lists where available. Contract options: 30-day rolling, 12-month, and 24-month. 24-month is the cheapest; 30-day rolling sits at the highest monthly price for flexibility.

Tier Speed (symmetric) Typical 24-month price Mid-contract rises
Full Fibre 200 200 Mbps / 200 Mbps From £24/mo None on 24-month contract
Full Fibre 500 500 Mbps / 500 Mbps Mid-tier (check live) None on 24-month contract
Full Fibre 1000 (1 Gbps) 1000 Mbps / 1000 Mbps Around £30/mo None on 24-month contract
Full Fibre 2300 (2.3 Gbps) 2300 Mbps / 2300 Mbps £49/mo None on 24-month contract

The highlighted Full Fibre 500 tier is the value sweet spot for most households. Symmetric 500 Mbps with the Wi-Fi 6 two-router mesh included free is excellent value. Full Fibre 1000 around £30 per month fixed for 24 months is a compelling symmetric gigabit headline. Full Fibre 2300 at £49 per month is one of relatively few consumer 2.3 Gigabit symmetric options in UK broadband (alongside Quickline Full Fibre 2300 at £59.99/mo). All plans include free installation, unlimited usage, and the Wi-Fi 6 two-router mesh setup as standard. e-Gift cards valued between £50 and £75 are currently being offered alongside other discounts (running until 30 April 2026 at the time of writing). Zzoomm is broadband-only with no TV or mobile bundles; a digital phone service can be added as an optional VoIP add-on if you need a landline.

An important note on contract architecture. Zzoomm offers three contract options. The 24-month contract has the lowest monthly price and locks in no mid-contract price rises for the duration. The 12-month contract sits at a moderately higher monthly price, also with no mid-contract rises. The 30-day rolling option offers maximum flexibility but at a notably higher monthly price (around £37 per month for 500 Mbps) and Zzoomm reserves the right to increase pricing on rolling contracts at any time. For most households, the 24-month contract represents the strongest value if you can commit; the 12-month is a good middle ground; and the 30-day rolling is a useful option if you expect to move home soon or are uncertain about long-term needs.

Coverage across 110 English market towns

Zzoomm's combined network covers approximately 110 market towns across England following the FullFibre merger. Coverage is selective, focusing on underserved market towns rather than dense urban centres or rural areas.

Origin Zzoomm coverage (pre-merger 29 towns)

  • Henley-on-Thames (origin location).
  • Cannock, Crewe, Crowthorne, Northwich, Thirsk, Ripon, Bolton Upon Dearne, plus other market towns and small urban communities.
  • Pre-merger scale: approximately 200,000 premises across the original Zzoomm footprint.
  • Originally Oxford-based corporate headquarters.

Former FullFibre coverage (pre-merger 81 towns, now consolidated under Zzoomm brand)

  • Derbyshire, Essex, Gloucestershire, Greater Manchester, Herefordshire, Lancashire, Leicestershire, Lincolnshire, Merseyside, Northamptonshire, Nottinghamshire, Shropshire, South Yorkshire, Staffordshire, Warwickshire, Worcestershire.
  • Originally Exeter-based corporate headquarters; previously served via the BeFibre retail brand.
  • BeFibre customers being migrated to the Zzoomm brand throughout 2026 following the brand integration.
  • Pre-merger scale: approximately 400,000 premises across the FullFibre footprint.

The editorial honest take. Zzoomm's market-towns focus is genuinely useful for households in those communities, which often have been underserved by Openreach FTTP rollout. Combined with the FullFibre footprint, the merged group now provides altnet coverage in many parts of central and northern England where Virgin Media cable does not reach and where BT Openreach FTTP availability has been slow. For households in named towns, the postcode check at zzoomm.com will confirm exact-address availability. Note: even within listed towns, exact-address coverage varies, so always run the live check before ordering. Coverage is selective rather than comprehensive within any single town.

Zzoomm vs Openreach majors and other altnets

For addresses in Zzoomm's combined 110 market town footprint, the comparisons worth running are (1) against Openreach-based majors where FTTP has been deployed, (2) against Virgin Media in urban centres where cable exists, and (3) against other altnets in some overlap towns where multiple altnets have built.

Where Zzoomm wins

  • Often the first or only altnet option in market towns that Openreach FTTP has been slow to reach.
  • Symmetric speeds on every tier (upload matches download), versus typical asymmetric Openreach FTTP and Virgin Media cable.
  • No mid-contract price rises on 12 and 24 month contracts versus £3 to £4 per month annual increases at Openreach majors.
  • Wi-Fi 6 two-router mesh setup included free, versus single-router setups at most ISPs.
  • Full Fibre 2300 at £49/mo is among the most affordable 2.3 Gigabit symmetric consumer options in UK broadband.
  • 30-day, 12-month, and 24-month contract options provide flexibility.
  • 4.7 out of 5 Trustpilot rating reflects strong customer satisfaction.
  • Combined 600,000 premises ready for service post-merger; one of UK's largest altnets.
  • Wholesale platform allows multiple retail ISPs to compete on the same fibre, which often pushes pricing down in covered towns.
  • Free installation, unlimited usage, no setup fees on standard installs.

Where others win

  • Openreach majors (BT, Sky, Plusnet, Vodafone, NOW, EE, TalkTalk): nationwide brand continuity if you move outside Zzoomm coverage; integrated TV bundles (Sky, BT TV); mobile bundles (BT/EE/Vodafone).
  • Virgin Media: cable bundled TV and sport in served urban areas (Greater Manchester, Greater London, etc.).
  • Hyperoptic (urban apartments): Fair Fibre social tariff; specific apartment-block focus.
  • WightFibre (Isle of Wight): monthly rolling contracts on every plan with 30 days' notice.
  • Truespeed: 12-month contracts plus 30-day Happiness Guarantee in South West and East Anglia.
  • Quickline (Yorkshire and Lincolnshire): Connect Social tariff for households on benefits; £300 switching credit; FTTP + FWA hybrid.
  • BT Home Essentials, Vodafone Essentials Broadband, toob Essentials: alternative social tariffs; Zzoomm does not currently offer a social tariff.
  • Toob: Linksys Wi-Fi 6 mesh on entry tiers; alternative fixed-price altnet positioning.

The practical arithmetic worth stating out loud. On symmetric 1000 Mbps over 24 months at a Zzoomm address: Zzoomm Full Fibre 1000 around £30 per month works out to roughly £720 total. BT Full Fibre 900 at around £43 per month intro with £4 per month April rise applied at month 13 works out to roughly £1,080 over 24 months, with asymmetric upload. The Zzoomm saving is around £360 with symmetric upload, Wi-Fi 6 two-router mesh, and no mid-contract rises. For households in Zzoomm's footprint the value case is compelling.

What to check before ordering Zzoomm

1

Exact-address availability check

Run the postcode check at zzoomm.com with your full address. Coverage is selective: even within named towns, not every street is on the Zzoomm or former FullFibre network. Outside the 110 market town footprint, Zzoomm is not available.

2

Pick the right contract length

24-month contract for cheapest monthly price plus no mid-contract rises. 12-month at moderate price. 30-day rolling for maximum flexibility (highest monthly cost; price can change anytime). Most households should pick 24-month if commitment is acceptable.

3

Pick the right speed tier

Full Fibre 200 (£24/mo) suits smaller households comfortably. Full Fibre 500 is the sweet spot. Full Fibre 1000 (around £30/mo) for multi-person heavy use. Full Fibre 2300 (£49/mo) for power users and future-proofing. All symmetric.

4

If you are an existing BeFibre customer

BeFibre customers in the FullFibre group are being migrated to the Zzoomm brand throughout 2026 following the brand integration completed February 2026. Your underlying service should not change; the retail brand identifier and login system will transition. Watch for communications from BeFibre/Zzoomm.

5

Apply current promotional offers

e-Gift cards valued between £50 and £75 currently offered alongside other discounts (until 30 April 2026 at time of writing). Apply at order to maximise value. Check zzoomm.com directly for the most current promotions and any newer offers that may have launched.

6

Plan for no TV bundle or social tariff

Zzoomm is broadband-only. No TV, mobile, or social tariff. For TV look at Sky Stream, Netflix, BT TV. For households on qualifying benefits needing a social tariff, consider BT Home Essentials, Hyperoptic Fair Fibre, Quickline Connect Social, or WightFibre social tariff.

Compare Zzoomm deals by postcode

The comparison widget below is filtered to show Zzoomm home broadband only. Enter your postcode and select your exact address to see plans available at your property. Zzoomm coverage applies across approximately 110 market towns in England.

Preparing postcode and address-level results...

Widget loads live feeds from Zzoomm via our comparison partner. If the widget does not appear, refresh the page or use the full comparison tool. Zzoomm coverage applies to approximately 110 market towns across England; outside the footprint the widget will return no deals.

Prefer to see the full UK market? Compare all providers at your postcode or filter by feature. For other large UK altnets in different geographies, see YouFibre (recently merged with Brsk), Hyperoptic (urban apartments), Community Fibre (Greater London), or WightFibre (Isle of Wight). For BeFibre, see the BeFibre deals page noting the ongoing brand migration to Zzoomm.

Related routes

Trust, reputation, and corporate context

Zzoomm is now the single retail ISP brand for the merged FullFibre Limited group following completion of brand integration on 18 February 2026. Originally founded in 2018 by Matthew Hare (the entrepreneur who previously founded Gigaclear), Zzoomm was supported by £224 million in pre-merger capital comprising £100 million in bank debt, £12 million from private investors (largely from Matthew Hare himself), and £112 million from Oaktree Capital Management. FullFibre Limited (the merger partner whose previous in-house retail brand was BeFibre) was backed by Basalt Infrastructure Partners LLP and headquartered in Exeter. The post-merger group is led by James Warner as Group CEO, Matthew Hare as Executive Chairman, and Francesca Lee as Chief Revenue Officer. The combined business operates one of the UK's largest altnets with 600,000 premises ready for service across approximately 110 market towns and 90,000+ customers (February 2026). Zzoomm/FullFibre is Ofcom-registered.

How to use Trustpilot fairly. Trustpilot hosts third-party customer reviews and is a useful context check, but scores move daily and reflect volume and recency as much as service quality. Treat them as one data point alongside address-level availability, speed fit, contract terms, and setup experience. Zzoomm's Trustpilot rating is 4.7 out of 5 with consistent customer feedback praising professional installation engineers, clean work, good performance once live, and responsive customer service. You can read the latest reviews at trustpilot.com/review/zzoomm.com to get current context.

Editorial and customer feedback through 2025 and early 2026 is generally positive. Strong themes in customer feedback: helpful installation engineers, symmetric speeds delivered as promised, professional setup, and the Wi-Fi 6 two-router mesh (rather than single router with simple extender). The primary editorial nuances worth noting: (1) Zzoomm does not currently offer a social tariff, which is a gap versus Hyperoptic Fair Fibre, Quickline Connect Social, WightFibre social tariff, and BT Home Essentials, (2) coverage is selective even within named towns, so address-level availability check is essential, (3) the 30-day rolling contract sits at notably higher monthly cost than 12 or 24 month contracts and Zzoomm reserves the right to change rolling pricing at any time, (4) the BeFibre brand migration to Zzoomm is in progress and may cause some confusion for existing BeFibre customers during 2026, and (5) some recent customer feedback noted significant post-promotion price increases at the end of introductory periods (for example a £29.99 first-12-months Full Fibre 1000 stepping up to £48 for the remaining 12 months on certain offers), so always check the post-promotion rate. None of these detract from the core positive editorial position: for households in the combined Zzoomm and former FullFibre footprint, Zzoomm is a strong full-fibre choice with genuinely competitive pricing and a robust merged corporate platform behind the brand.

Zzoomm FAQs

Is Zzoomm broadband any good in 2026?

Yes, particularly for households in the combined Zzoomm and former FullFibre 110-market-town footprint. Zzoomm is now the single retail ISP brand for the merged FullFibre Limited group (brand integration completed 18 February 2026). Combined network covers 600,000+ UK premises ready for service with 90,000+ customers. Pricing on 24-month contracts starts from £24 per month for symmetric 200 Mbps and runs up to £49 per month for symmetric 2.3 Gbps, all with symmetric upload, free installation, no mid-contract price rises on 12 and 24 month contracts, and a Wi-Fi 6 two-router mesh setup. Trustpilot rating is 4.7 out of 5. Limitations: no TV or mobile bundles, no social tariff currently offered, coverage is selective even within named towns, and the 30-day rolling contract sits at notably higher monthly cost than longer terms.

What happened with the FullFibre and BeFibre merger?

Zzoomm and FullFibre Limited (the parent of BeFibre) agreed to merge in January 2025; the merger formally completed in March 2025. At that point the combined network covered 600,000 premises with around 65,000 customers. Following extensive integration work, brand integration formally completed on 18 February 2026, making Zzoomm the single retail ISP brand for the merged group. BeFibre customers are being migrated to the Zzoomm brand throughout 2026. Both BeFibre and Zzoomm websites remain operational during the transition; the BeFibre brand is expected to be retired in due course. The underlying network and service should not change for existing BeFibre customers; only the retail brand identifier transitions. This is a parallel consolidation pattern to the YouFibre + Brsk merger that completed in early 2026 with Brsk customers migrating to YouFibre.

Where is Zzoomm available?

Zzoomm coverage spans approximately 110 market towns and small urban communities across England following the FullFibre merger. Original Zzoomm towns include Henley-on-Thames (origin), Cannock, Crewe, Crowthorne, Northwich, Thirsk, Ripon, and Bolton Upon Dearne. Former FullFibre coverage spans 16 English counties: Derbyshire, Essex, Gloucestershire, Greater Manchester, Herefordshire, Lancashire, Leicestershire, Lincolnshire, Merseyside, Northamptonshire, Nottinghamshire, Shropshire, South Yorkshire, Staffordshire, Warwickshire, and Worcestershire. Coverage is selective even within named towns, so always run the exact-address postcode check at zzoomm.com. Outside the combined footprint, Zzoomm is not available.

Are Zzoomm's speeds really symmetric?

Yes. All Zzoomm Full Fibre tiers deliver symmetric speeds where upload matches download: Full Fibre 200 (200/200 Mbps), Full Fibre 500 (500/500 Mbps), Full Fibre 1000 (1000/1000 Mbps), and Full Fibre 2300 (2300/2300 Mbps). This is in contrast to Openreach FTTP and Virgin Media cable, which typically deliver asymmetric speeds (download faster than upload). Symmetric speeds are particularly valuable for video calls, cloud backup, gaming, content creation, and remote work, where upload demands are higher. To benefit from the 2.3 Gbps tier, your device needs a 2.5 Gbps or faster Ethernet port and compatible test hardware. A Wi-Fi 7 connection can also approach these speeds with compatible client devices.

What contract options does Zzoomm offer?

Zzoomm offers three contract options. The 24-month contract is the cheapest monthly price and includes the no mid-contract price rises commitment. The 12-month contract sits at a moderately higher monthly price, also with no mid-contract rises. The 30-day rolling contract offers maximum flexibility (cancel any time with 30 days' notice) at the highest monthly price (around £37 per month for the 500 Mbps tier as one reference point) and Zzoomm reserves the right to change rolling pricing at any time. For most households the 24-month contract represents the strongest value if commitment is acceptable. Compared to WightFibre's all-rolling-contract architecture, Zzoomm's 30-day rolling option provides similar flexibility but at a meaningful price premium.

What router does Zzoomm provide?

Zzoomm includes a Wi-Fi 6 two-router mesh setup as standard at no extra cost. This is meaningfully different from many UK ISPs that supply a single router with simple extenders: Zzoomm provides two full-spec Wi-Fi 6 routers configured as a mesh, which provides strong whole-home coverage even in larger properties or homes with thick walls. The two-router mesh can comfortably handle dozens of simultaneous connected devices. Commentary often highlights this as a notable Zzoomm differentiator versus single-router setups at most ISPs. For users who prefer their own equipment, Zzoomm typically supports bring-your-own-router with the Optical Network Terminal (ONT) provided.

Does Zzoomm offer a social tariff?

No, Zzoomm does not currently offer a dedicated social tariff for households on qualifying government benefits. This places Zzoomm alongside other UK altnets without social tariffs (Ogi, Connect Fibre, BeFibre, YouFibre, Toob, Trooli, Truespeed, Gigaclear). If you receive Universal Credit, Pension Credit, Jobseekers Allowance, or other qualifying benefits and need a social tariff, alternatives include BT Home Essentials, Virgin Media Essential Broadband Plus, Vodafone Essentials Broadband, Hyperoptic Fair Fibre (100 Mbps), Quickline Connect Social, or WightFibre's 100 Mbps social tariff. This is a gap in Zzoomm's product lineup compared to some larger UK providers.

How does Zzoomm's switching process work?

Because Zzoomm runs on its own network (independent of Openreach), switching does not use the Openreach wholesale transfer process. For regulated products, One Touch Switch (launched 12 September 2024) applies: your new Zzoomm service coordinates the switch automatically with your old provider, and you do not need to contact them separately. For installation, a Zzoomm engineer visits to install the Optical Network Terminal (ONT) and run fibre into your property. Installation is free. Existing landline numbers can typically be ported across if you take the optional VoIP add-on. Contract is typically 24-month minimum (cheapest monthly price), 12-month, or 30-day rolling; the 24 and 12 month contracts have no mid-contract price rises while the rolling option can change pricing at any time.

References

1. Ofcom on One Touch Switch

Ofcom (2025). Simpler broadband switching is here.

ofcom.org.uk

2. Zzoomm (prices and packages)

Check current Full Fibre tiers and promotions on the provider’s own site.

zzoomm.com

3. Computer Weekly on the merger

Computer Weekly (2025). FullFibre, Zzoomm merge to gain scale in UK altnet broadband.

computerweekly.com

Editorial accountability. This page was written by Adrian James and reviewed by Dr Alex J. Martin-Smith. We do not accept payment for editorial placement. Our affiliate disclosure and editorial policy explain how we earn and how corrections work. Pricing and coverage data on this page reflect April 2026 market observation alongside Zzoomm’s own published material; confirm live pricing at zzoomm.com before ordering as pricing varies by postcode and promotional availability. Corporate consolidation timeline is drawn from trade-press and industry coverage, and Zzoomm’s own press materials regarding the FullFibre merger and BeFibre brand consolidation.

Still deciding?

See Zzoomm ranked against every provider at your address

For households in Zzoomm's 110 market town footprint, Zzoomm is a strong altnet choice post-merger. Symmetric speeds, no mid-contract rises, Wi-Fi 6 two-router mesh, and 4.7/5 Trustpilot build a compelling case. Run the live check and compare total contract cost.

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