BeFibre broadband deals: the advertised price lasts half the contract
BeFibre sells four symmetric packages with no set-up fee: £20 a month for 200 Mbps, £23 for 500 Mbps, £26 for 900 Mbps and £35 for 2,300 Mbps (checked 16 September 2026). Those are the figures BeFibre advertises, and each one lasts twelve months of a twenty-four month contract, because a BeFibre 24-month contract has three prices, not one: the advertised rate for the first twelve months, a higher rate for months 13 to 24 that is set out in the order confirmation, and the standard price when the term ends. Be200 runs £20 a month, then £24 from month 13, then £32 when the term ends. So the number to compare is not £20 but £22, which is what the entry package averages across the term. The other thing to know before you sign is about the name on the bill rather than the price: BeFibre is a brand in run-off that is still trading: the group that owns it said in June 2025 it would drop the name, completed its brand integration on 18 February 2026 with Zzoomm as the single retail brand, and BeFibre was still selling broadband under its own name when we checked. For people already on a BeFibre contract that changes nothing, and BeFibre says so plainly. Compare every line at your address at broadbandswitch.uk/compare/.
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Every figure on this page carries the date it was checked. BeFibre's prices, contract options and terms were read from be-fibre.co.uk on 16 September 2026, with the standard prices from its own price guide dated 21 July 2026 and the contract wording from its home broadband terms of 3 April 2026; the network, merger and brand figures come from the company's own statements and from ISPreview, thinkbroadband and Computer Weekly; the other providers' prices come from their own sites or our hand-checked deals table on the dates shown; the live comparison lower down is refreshed daily.
What does BeFibre cost right now?
Direct answer: Four symmetric packages with £0 to set up: £20 a month for 200 Mbps, £23 for 500 Mbps, £26 for 900 Mbps and £35 for 2,300 Mbps (checked 16 September 2026). Each of those covers the first twelve months of a 24-month contract, not the whole of it.
The table below is the reason this page exists. BeFibre advertises the first column, and the column that matters when you are comparing against another provider is the fifth. On the entry package that is the difference between £20 and £22; on the gigabit package, between £26 and £28. The advertised range runs from £20 to £35 a month and the standard range from £32 to £70. Nothing here is hidden, and the sixth column is published in BeFibre's own price guide dated 21 July 2026, but you have to add it up yourself.
| Package | Speed | Advertised price | Then | Average over 24 months | Standard price |
|---|---|---|---|---|---|
| Be200 | 200 Mbps both ways | £20 months 1 to 12 | £24 months 13 to 24 | £22 £528 total | £32 once the term ends |
| Be500 | 500 Mbps both ways | £23 months 1 to 12 | £27 months 13 to 24 | £25 £600 total | £37 once the term ends |
| Be1000 | 900 Mbps both ways | £26 months 1 to 12 | £30 months 13 to 24 | £28 £672 total | £48 once the term ends |
| Be2300 | 2,300 Mbps both ways | £35 months 1 to 12 | £39 months 13 to 24 | £37 £888 total | £70 once the term ends |
What is included at that price
£0 to set up, with no installation, activation or delivery fee. Every package comes with a Wi-Fi 7 router, which BeFibre and Zzoomm made standard on every new plan in August 2025. Unlimited data throughout, and every package carries the same speed up as down.
What costs extra: BeMesh Wi-Fi boosters at £5 a month each, BeTalk home phone at £10 a month and a static IP address at £5 a month. BeFibre sells no television and no mobile, so there is no bundle discount to weigh. One tier that does not appear on the sign-up pages at all is worth asking about. Be700 at £45 a month appears in the price guide but not on the sign-up pages, so ask about it if 900 Mbps is more than you need.
For the arithmetic on any provider, our price and contract checker works out the real cost of a deal over its term, price rises by provider lists who raises what and when, and our gigabit deals page shows every gigabit option at your postcode.
The three steps in a 24-month contract
Direct answer: a BeFibre 24-month contract has three prices, not one: the advertised rate for the first twelve months, a higher rate for months 13 to 24 that is set out in the order confirmation, and the standard price when the term ends. Be200 runs £20 a month, then £24 from month 13, then £32 when the term ends, so the entry package costs £528 across the term rather than the £288 a year at the advertised rate would suggest.
Each step is a different kind of thing, which is why they are worth separating. The move at month 13 is an increase inside the contract, and it is lawful because you agreed to it: BeFibre says it is saying no to in-contract price hikes, and the step at month 13 is not a hike in Ofcom's sense: it is a disclosed increase, written into the order confirmation before you buy rather than linked to inflation. The move at month 25 is not an increase at all in the strict sense, it is the promotional pricing ending. When a minimum term ends the service continues on a rolling 30-day basis at the standard price, with at least one month's notice of any change. Both are published before you buy. Neither is linked to inflation, and there is no annual April rise of the kind £4 at BT or £4 at EE.
£20 on Be200
The advertised price, and a genuinely competitive one: £20 for 200 Mbps symmetric with £0 to set up is under most of the market. It lasts a year.
£4 more
Be200 goes to £24, Be500 to £27, Be1000 to £30 and Be2300 to £39. The step is £4 on Be200, £4 on Be500, £4 on Be1000 and £4 on Be2300, and it is written into the order confirmation rather than announced later.
Up to £31 more
The standard price applies: £32 on Be200, £37 on Be500, £48 on Be1000 and £70 on Be2300. That last step is the big one: £8 on Be200, £10 on Be500 and £18 on Be1000, and it is the moment to re-contract or switch.
The practical response is one diary entry and one habit. The diary entry is the term end date. When a minimum term ends the service continues on a rolling 30-day basis at the standard price, with at least one month's notice of any change. Nobody will prompt you. The habit is comparing on the average rather than the headline, which is the only way three-step pricing can be weighed against a provider that quotes one number. Our report on the loyalty penalty shows what staying past a term end costs across the market, and our guide to in-contract price rises explains the rules that make a disclosed step lawful where an inflation-linked one is not.
Which contract to take, and what each one really costs
Direct answer: BeFibre sells 24 months, 12 months, or FlexiMonth, which is BeFibre's rolling monthly contract. On Be200 the 24-month contract averages £22 a month, the 12-month is £24 flat and FlexiMonth is £32. One thing worth knowing about that last figure: FlexiMonth costs the same as the standard price, so a rolling contract and an out-of-contract one are priced identically.
| Package | 24 months, averaged | 12 months | FlexiMonth |
|---|---|---|---|
| Be200 | £22 £528 over 24 | £24 £288 over 12 | £32 no commitment |
| Be500 | £25 £600 over 24 | £27 £324 over 12 | £37 no commitment |
| Be1000 | £28 £672 over 24 | £29 £348 over 12 | £48 no commitment |
| Be2300 | £37 £888 over 24 | £39 £468 over 12 | £70 no commitment |
Read the middle column against the first and the choice gets clearer than the marketing makes it. The 12-month contract is not much dearer than the 24-month average, and it halves how long you are committed for, which is worth something when the brand on your bill is changing. FlexiMonth is the expensive option by a wide margin, because it is priced at the standard rate: FlexiMonth costs the same as the standard price, so a rolling contract and an out-of-contract one are priced identically. That is not unusual, but it does mean the flexibility costs about half as much again as the two-year commitment on most tiers.
Whichever you take, the exit terms are the same: at least one month's written notice once the cooling-off and guarantee periods have passed, and if you leave inside a minimum term, an early termination charge based on the months left, capped at what you would have paid for the rest of the minimum period. There is also 14 days from the service confirmation email as a statutory cooling-off period. Our guide to leaving a contract early works through the arithmetic, and rolling monthly deals lists the providers worth comparing FlexiMonth against.
BeFibre is becoming Zzoomm: what that means
Direct answer: BeFibre is a brand in run-off that is still trading: the group that owns it said in June 2025 it would drop the name, completed its brand integration on 18 February 2026 with Zzoomm as the single retail brand, and BeFibre was still selling broadband under its own name when we checked. If you are already a customer, in BeFibre's own words: Your broadband service will continue to work exactly as it does today, and your contract, pricing and terms and conditions remain unchanged.
The history is short and worth having straight, because the short versions circulating are misleading. BeFibre's parent is FullFibre Limited, which merged with fellow altnet Zzoomm in a deal announced on 27 January 2025 and completed in March 2025. It is backed by Basalt Infrastructure Partners, which backed FullFibre, and Oaktree Capital Management, which backed Zzoomm, and led by James Warner as group chief executive, with Zzoomm's founder Matthew Hare having stepped down as executive chairman on 23 July 2025 and remaining a minority shareholder. That group said in June 2025 that it would run a single retail brand, and completed that integration on 18 February 2026 with Zzoomm as the survivor. From 1 July 2026 BeFibre bills, emails and My Account began carrying Zzoomm branding alongside the BeFibre name. BeFibre's own site is expected to redirect to Zzoomm eventually, which had not happened when we checked.
Nothing is closing and nobody is being cut off. The network, the customers and the contracts all continue; what changes is the name on the bill. For an existing customer that is genuinely immaterial, and BeFibre has put it in writing: the contract, the price and the terms are unchanged, the direct debit continues, and there is nothing to do. For someone signing today it is still worth knowing, in the same way the price steps are worth knowing, because a two-year contract is a two-year relationship. Our Zzoomm page covers the brand this one is being folded into, and our altnet consolidation tracker follows the rest of the market's mergers.
What is included, and the guarantee worded two ways
Direct answer: Included on every package: £0 to set up, a Wi-Fi 7 router, which BeFibre and Zzoomm made standard on every new plan in August 2025, unlimited data and symmetric speed. The guarantee is where the marketing and the contract part company, and it is worth reading both.
A Wi-Fi 7 router, included
Every package comes with a Wi-Fi 7 router, which BeFibre and Zzoomm made standard on every new plan in August 2025. It is still uncommon: most large providers ship Wi-Fi 6 or Wi-Fi 6E, and BeFibre made it standard rather than charging for it.
Nothing to set up
£0, with no installation, activation or delivery fee. The price guide does list a standard installation charge of £250 that it says is usually waived, so it is worth having the zero confirmed on your order.
The 30 days and the 40 days
The broadband page offers a 30-day guarantee. The April 2026 contract gives a right to cancel within 40 days of activation where you have told BeFibre about a material issue with the service and given it a reasonable opportunity to put it right. Those are different promises, so get the position in writing.
On the guarantee, the exact words are worth setting side by side. BeFibre's broadband page says: Not happy with your reliable, full fibre connection after 30 days? Don't worry, you can leave with no cancellation fees. Its April 2026 contract says something narrower. The April 2026 contract gives a right to cancel within 40 days of activation where you have told BeFibre about a material issue with the service and given it a reasonable opportunity to put it right. An unconditional month to change your mind and a conditional forty days to escalate a fault are not the same product, and we would not assume either way which one applies to a given order. If the guarantee is part of why you are signing, ask, and keep the answer.
Underneath both sits the statutory right that does not depend on anyone's wording: 14 days from the service confirmation email. Our guide to speeds lower than advertised covers what to do if the line underperforms, and complaints and your rights covers the escalation route.
The contract buy out
Direct answer: BeFibre reimburses an old provider's exit fee in cash, up to a cap that rises with the package: £100 on Be200, £150 on Be500, £200 on Be1000 and £300 on Be2300. It is paid in cash rather than as a bill credit, which is unusual and worth having, but the conditions decide whether you actually get it.
| Package | Most it will reimburse |
|---|---|
| Be200 | £100 |
| Be500 | £150 |
| Be1000 | £200 |
| Be2300 | £300 |
The conditions are the part to read before you rely on it: you need at least a month left on the old contract, your BeFibre service installed and the first bill paid, the 30-day guarantee period cleared and proof of the charge from your old provider's final bill; the claim form must go in within 90 days and payment can take up to 60 days. Two consequences follow. You pay the old provider first and get the money back afterwards, so budget for the gap rather than assuming it nets off. And the claim has a deadline, so put it in the same diary entry as the install date rather than leaving it until the money is missed.
Set against the rest of the market the caps are mid-table: YouFibre pays up to £300, in cash rather than credit on any package, and several providers offer nothing at all. What is unusual here is the cash rather than credit, and the fact that the cap rises with the package, which quietly means the cheapest tier gets the least help. Our guide to leaving a contract early works through what an exit fee usually comes to, and switching credit by provider compares the offers side by side.
Does BeFibre reach your address?
Direct answer: Only where the FullFibre and Zzoomm network has been built: about 601,000 premises ready for service across around 110 English market towns, with more than 90,000 customers. The network is built in small urban areas and market towns rather than big cities or open countryside, which is the gap Openreach was slowest to fill.
about 601,000 premises ready for service
The FullFibre and Zzoomm network reaches about 601,000 premises ready for service across around 110 English market towns, with more than 90,000 customers. Take-up runs at about 15% of the premises the network has passed.
Market towns, not cities
The network is built in small urban areas and market towns rather than big cities or open countryside, which is the gap Openreach was slowest to fill. That is a deliberate strategy rather than an accident, and it is why BeFibre turns up in places the big brands were slow to reach.
Check the property
It is built street by street, so the next road can be live while yours is not. The postcode is a hint; the exact address is the answer.
If it has not reached you, the alternatives are usually an Openreach provider or another altnet where footprints overlap. Ofcom's Spring 2026 data puts full fibre availability at 82% of UK premises and gigabit-capable availability at 89%, so most addresses now have at least one full fibre route. Our guide to what altnets are explains how a network like this gets built, and full fibre deals shows every FTTP option at your postcode.
Reviews, complaints and the gaps
Direct answer: BeFibre's Trustpilot profile stood at 3.9 out of 5 from 7,104 reviews on 16 September 2026, the lowest of any provider on this site. It has no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more, so the standard independent check is unavailable. And BeFibre is not one of the providers signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed repair appointment carries no automatic daily payment.
A 3.9 is not a bad score in isolation, and the recent reviews lean towards helpful staff and renewals handled well. It is simply lower than the altnets this page competes with, which sit at 4.7, and lower than Zen at 4.3. A review profile is a sample of people who chose to write rather than a random one, so read it as a signal rather than a measurement, and read it next to the price structure: a service where the bill changes twice during a contract will generate some of its reviews from people surprised by the second number.
| Provider | Complaints per 100,000 |
|---|---|
| Plusnet | 4 |
| Sky | 5 |
| Virgin Media | 6 |
| EE | 6 |
| Industry average | 6 |
| BT | 7 |
| Vodafone | 8 |
| TalkTalk | 10 |
| BeFibre | no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more |
An absence is not a good record or a bad one; it means BeFibre sits well below the market share at which Ofcom tables a provider. The dispute route is the Communications Ombudsman, which BeFibre's code of practice names as Ombudsman Services: Communications. One gap in its own documents is worth noting: BeFibre's own complaints code does not state how long a complaint must run before it can go to the ombudsman; under Ofcom's rules the wait has been six weeks since 8 April 2026. Its complaints code does promise a reply to an email within 7 days, a written complaint acknowledged within 48 hours, and all written complaints resolved within 28 days. Our Complaints Floor report explains how much of the UK market now sits outside Ofcom's tables, our automatic compensation guide lists which providers pay automatically, and complaints and your rights covers what to do when a provider is not in the scheme.
BeFibre against the other lines at the same address
Direct answer: Across the term it competes well where it reaches: the gigabit package averaged £28 a month over 24 months, against £34.41 for BT's entry full fibre, £26 for Sky's and £34 for Zen's Full Fibre 900. Two altnets undercut it on the headline and hold that price for the whole term rather than stepping at month 13: £25 at YouFibre and £25 at Community Fibre.
| Provider | What it is | Advertised price | Average over 24 months | Price steps in the term |
|---|---|---|---|---|
| BeFibre Be1000 | Its own full fibre | £26 (checked 16 September 2026) | £28 | One, at month 13 |
| BeFibre Be200 | Its own full fibre | £20 | £22 | One, at month 13 |
| YouFibre | Its own full fibre | £25 for 1000 Mbps (checked 16 September 2026) | £25 | None |
| Community Fibre | Its own full fibre | £25 for 1 Gbps (checked 16 September 2026) | £28 | £3 each April |
| Zen | Openreach or CityFibre | £34 (verified 1 September 2026) | £34 | None |
| BT | Full fibre, Openreach | £29.99 (checked 15 September 2026) | £34.41 | £4 each April |
| Sky | Full fibre, Openreach or CityFibre | £23 (checked 15 September 2026) | £26 | No fixed amount |
The last column is the one to read alongside the price. BeFibre's step is disclosed and fixed rather than inflation-linked, which puts it ahead of the providers that raise by £4 every April, and behind the two altnets that do not move the price at all. When we last hand-checked every deal, on 1 September 2026, the 373 broadband-only deals from the 28 providers we compare started at £13.50 a month (4th Utility, 150 Mbps on CityFibre), with good full fibre clustering between £23 and £34 a month and a median of £28. BeFibre's 24-month averages sit at or under that median on every tier, which is the honest summary of its value case.
Put BeFibre next to every other line at your address
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Compare at my postcode →Who should choose BeFibre, and who should not?
Direct answer: Choose it if its network reaches your property, you want symmetric speed with £0 to set up, and you will read the 24-month average rather than the headline; look elsewhere if you want one price for the whole term, if you need a social tariff, if you want automatic compensation when service fails, or if the brand change matters to you.
Take it when
One or more of these applies to your household
- Its network reaches your exact property, which is the first and largest condition
- You want value across the term: Be1000 averages £28 a month, at or under the market median
- Upload matters: every package carries the same speed up as down, where every Openreach and cable entry tier is asymmetric
- You want modern kit at no extra cost: a Wi-Fi 7 router, which BeFibre and Zzoomm made standard on every new plan in August 2025
- You are leaving another provider mid-contract: the buy out pays up to £300 depending on the package, in cash
- You dislike inflation-linked rises: BeFibre says it is saying no to in-contract price hikes, and the step at month 13 is not a hike in Ofcom's sense: it is a disclosed increase, written into the order confirmation before you buy rather than linked to inflation
Another line is the better buy when
BeFibre's model does not suit you
- Its network has not reached your property, which no amount of comparison can fix today
- You want one price for the whole contract, which YouFibre and Zen both offer and BeFibre does not
- Money is tight: BeFibre has no social tariff on Ofcom's list, so a social tariff means a different provider
- You want automatic payouts when service fails: BeFibre is not one of the providers signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed repair appointment carries no automatic daily payment.
- You judge a provider by its reviews: its Trustpilot profile stood at 3.9 out of 5 from 7,104 reviews, the lowest on this site
- You want television, mobile and broadband on one bill: BeFibre sells no television and no mobile, so there is no bundle discount to weigh
The test is the same as everywhere on this site: run the postcode, see what is actually available, and compare the total over the term rather than the headline. On this page that last point does more work than usual.
What should you check before you order BeFibre?
Direct answer: Six checks, five minutes: the 24-month average rather than the headline, both future price dates in your calendar, the 12-month contract as a real alternative, the guarantee and set-up fee in writing, the buy out claim diarised, and which brand you are joining.
Six-step BeFibre check
Run each before you commit to a contract.
Work out the 24-month average, not the headline
a BeFibre 24-month contract has three prices, not one: the advertised rate for the first twelve months, a higher rate for months 13 to 24 that is set out in the order confirmation, and the standard price when the term ends. On the entry package that is £22 rather than £20; on the gigabit package £28 rather than £26. That is the number to carry into any comparison.
Note both future dates when you order
Month 13, when the price goes up by £4 a month, and month 25, when the standard price applies. When a minimum term ends the service continues on a rolling 30-day basis at the standard price, with at least one month's notice of any change. Put both in your calendar on the day you sign.
Compare the 12-month contract before assuming the 24
On Be200 the 12-month is £24 flat against a 24-month average of £22. Halving the commitment costs less than it looks, which is worth weighing while the brand is changing.
Get the guarantee and the set-up fee in writing
The marketing offers a 30-day guarantee. The April 2026 contract gives a right to cancel within 40 days of activation where you have told BeFibre about a material issue with the service and given it a reasonable opportunity to put it right. Set-up is advertised at £0, and the price guide lists a standard installation charge of £250 that it says is usually waived. Both are worth confirming on the order rather than assuming.
Put the buy out claim in the same diary entry
BeFibre reimburses an old provider's exit fee in cash, up to a cap that rises with the package: £100 on Be200, £150 on Be500, £200 on Be1000 and £300 on Be2300 you need at least a month left on the old contract, your BeFibre service installed and the first bill paid, the 30-day guarantee period cleared and proof of the charge from your old provider's final bill; the claim form must go in within 90 days and payment can take up to 60 days Claim it rather than waiting for it, because the deadline runs from the form rather than from the install.
Know which brand you are joining
BeFibre is a brand in run-off that is still trading: the group that owns it said in June 2025 it would drop the name, completed its brand integration on 18 February 2026 with Zzoomm as the single retail brand, and BeFibre was still selling broadband under its own name when we checked It changes nothing about your contract, and it is still worth knowing before a two-year commitment.
Related reading: how to switch broadband, Zzoomm deals, leaving a contract early, social tariffs, and gigabit deals.
Live deals at your postcode
See every provider at your address, not only one brand
The list above is one brand only. The full comparison shows every provider we can switch you to at your postcode, lowest price first, including full fibre from every other network, the cheapest deals and social tariffs. The Zzoomm page sets out that brand’s own prices in the same detail as this one.
Show every provider at my postcode →BeFibre: frequently asked questions
How much is BeFibre broadband a month?
It depends which month you mean, which is the whole point of this page. On 16 September 2026 the advertised 24-month prices were £20 for 200 Mbps, £23 for 500 Mbps, £26 for 900 Mbps and £35 for 2,300 Mbps, with £0 to set up. Each of those covers the first twelve months only: a BeFibre 24-month contract has three prices, not one: the advertised rate for the first twelve months, a higher rate for months 13 to 24 that is set out in the order confirmation, and the standard price when the term ends. Counting both halves, the entry package costs £528 over the term, an average of £22 a month, and the gigabit package £672, an average of £28.
Does BeFibre put its prices up mid-contract?
Not in the way BT or EE do, and the distinction is worth getting right. BeFibre says it is saying no to in-contract price hikes, and the step at month 13 is not a hike in Ofcom's sense: it is a disclosed increase, written into the order confirmation before you buy rather than linked to inflation. So there is no annual April increase and nothing linked to inflation: £4 goes on at BT each April, £4 at EE, £4 at TalkTalk and £4 at Virgin Media, and BeFibre has none of that. What it does have is a step you agreed to in advance. On Be200 that step is £4 a month at month 13, and a further £8 at month 25 when the standard price applies.
What happens at the end of a BeFibre contract?
When a minimum term ends the service continues on a rolling 30-day basis at the standard price, with at least one month's notice of any change. The standard prices are published in BeFibre's own price guide dated 21 July 2026: £32 for Be200, £37 for Be500, £48 for Be1000 and £70 for Be2300. The step is largest at the top: Be1000 goes from £30 to £48 and Be2300 from £39 to £70. Diarise the term end and re-contract or switch before it arrives. Our page on out-of-contract prices covers the same moment provider by provider.
Is BeFibre closing down or being taken over?
Neither, and it is worth being precise because the short answers circulating are misleading. BeFibre is a brand in run-off that is still trading: the group that owns it said in June 2025 it would drop the name, completed its brand integration on 18 February 2026 with Zzoomm as the single retail brand, and BeFibre was still selling broadband under its own name when we checked. The company behind it is FullFibre Limited, which merged with fellow altnet Zzoomm in a deal announced on 27 January 2025 and completed in March 2025, a group backed by Basalt Infrastructure Partners, which backed FullFibre, and Oaktree Capital Management, which backed Zzoomm and led by James Warner as group chief executive, with Zzoomm's founder Matthew Hare having stepped down as executive chairman on 23 July 2025 and remaining a minority shareholder. Nothing is closing: the network, the customers and the contracts all continue, and the brand on the bill is what changes. BeFibre's own site is expected to redirect to Zzoomm eventually, which had not happened when we checked.
I am already a BeFibre customer. What does the Zzoomm move mean for me?
In BeFibre's own words: Your broadband service will continue to work exactly as it does today, and your contract, pricing and terms and conditions remain unchanged. From 1 July 2026 BeFibre bills, emails and My Account began carrying Zzoomm branding alongside the BeFibre name. BeFibre also says there is nothing you need to do and that your direct debit continues as normal. The practical advice is the same as it would be without any of this: keep the order confirmation that shows your agreed prices and your term end date, because that is the document your price steps are written into, and act at the term end rather than rolling on to the standard price.
Which BeFibre contract should I take?
Run the arithmetic rather than the headline, because the three contracts are closer than they look. On Be200 the 24-month contract averages £22 a month, the 12-month contract is £24 flat, which is £288 for the year, and FlexiMonth is £32. One thing worth knowing about that last option: FlexiMonth costs the same as the standard price, so a rolling contract and an out-of-contract one are priced identically. So FlexiMonth buys flexibility at the full standard rate, the 12-month sits in between, and the 24-month is cheapest across the term if you are confident you will stay.
Is there a set-up fee?
No: £0 on every consumer package, with no installation, activation or delivery charge. That is worth more than it sounds when you are comparing against providers that add one, because a set-up fee spread over 24 months is a real part of the monthly cost. Note that BeFibre's price guide does list a standard installation charge of £250 which it says is usually waived, so it is worth having the £0 confirmed in writing on your order.
What is BeFibre's guarantee worth?
That depends which document you read, and the gap is the reason to ask. The broadband page says: Not happy with your reliable, full fibre connection after 30 days? Don't worry, you can leave with no cancellation fees. The contract is narrower. The April 2026 contract gives a right to cancel within 40 days of activation where you have told BeFibre about a material issue with the service and given it a reasonable opportunity to put it right. Those are meaningfully different promises, so if the guarantee is part of why you are signing, get the position confirmed in writing before you order. Separately, and regardless of either, you have 14 days from the service confirmation email as a statutory cooling-off period.
What does the contract buy out pay?
BeFibre reimburses an old provider's exit fee in cash, up to a cap that rises with the package: £100 on Be200, £150 on Be500, £200 on Be1000 and £300 on Be2300. The conditions matter as much as the cap: you need at least a month left on the old contract, your BeFibre service installed and the first bill paid, the 30-day guarantee period cleared and proof of the charge from your old provider's final bill; the claim form must go in within 90 days and payment can take up to 60 days. So this is a reimbursement you claim after the event rather than a discount applied up front, and you need to budget for paying the old provider first. Our guide to leaving a contract early works through what an exit fee usually comes to, and switching credit by provider compares what everyone else offers.
Where is BeFibre available?
Only where the FullFibre and Zzoomm network has been built: about 601,000 premises ready for service across around 110 English market towns, with more than 90,000 customers. The network is built in small urban areas and market towns rather than big cities or open countryside, which is the gap Openreach was slowest to fill. Take-up runs at about 15% of the premises the network has passed. Like every network built street by street, the postcode is a hint and the exact address is the answer, so check the property rather than the town. If it has not reached you, the alternatives are usually an Openreach provider or another altnet where footprints overlap.
Does BeFibre have a social tariff?
No. BeFibre has no social tariff on Ofcom's list, checked against Ofcom's own published list. If money is tight the options at most addresses are BT Home Essentials at £16.50, Virgin Media Essential Broadband at £12.50, Vodafone at £20 or NOW Broadband Basics at £20 a month. Our social tariffs guide lists every one and what each asks you to prove.
Is BeFibre any good?
The honest answer is mixed, and the page above gives you both halves. In its favour: symmetric speeds on every package, £0 to set up, a Wi-Fi 7 router as standard, a real contract buy out and no inflation-linked rise. Against: its Trustpilot profile stood at 3.9 out of 5 from 7,104 reviews on 16 September 2026, the lowest of any provider on this site; BeFibre is not one of the providers signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed repair appointment carries no automatic daily payment. It has no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more, so the standard independent check is unavailable. And the price structure asks more of the reader than most: three numbers rather than one.
Is BeFibre cheaper than BT, Sky or a bigger altnet?
Across the term, usually yes, where it reaches. Its gigabit package averaged £28 a month over 24 months against £34.41 for BT's entry full fibre, £26 for Sky's and £34 for Zen's Full Fibre 900. £25 at YouFibre and £25 at Community Fibre both undercut it on the headline, and both hold that price for the whole term rather than stepping at month 13. What the majors sell that BeFibre cannot is an address they can reach almost anywhere, plus television and mobile on one bill.
Does BeFibre do TV or mobile?
No. BeFibre sells no television and no mobile, so there is no bundle discount to weigh. What it does sell alongside the broadband is BeMesh Wi-Fi boosters at £5 a month each, BeTalk home phone at £10 a month and a static IP address at £5 a month. For a household that wants one bill for everything, BT, Sky and Virgin Media are the pages to read instead.
In short
- BeFibre's advertised prices on 16 September 2026 were £20 for 200 Mbps, £23 for 500 Mbps, £26 for 900 Mbps and £35 for 2,300 Mbps, with £0 to set up.
- Each of those covers the first twelve months only, because a BeFibre 24-month contract has three prices, not one: the advertised rate for the first twelve months, a higher rate for months 13 to 24 that is set out in the order confirmation, and the standard price when the term ends. Be200 runs £20 a month, then £24 from month 13, then £32 when the term ends.
- So the figures to compare are the 24-month averages: £22 for Be200, £25 for Be500, £28 for Be1000 and £37 for Be2300.
- There is no inflation-linked rise: BeFibre says it is saying no to in-contract price hikes, and the step at month 13 is not a hike in Ofcom's sense: it is a disclosed increase, written into the order confirmation before you buy rather than linked to inflation.
- BeFibre is a brand in run-off that is still trading: the group that owns it said in June 2025 it would drop the name, completed its brand integration on 18 February 2026 with Zzoomm as the single retail brand, and BeFibre was still selling broadband under its own name when we checked. For existing customers: Your broadband service will continue to work exactly as it does today, and your contract, pricing and terms and conditions remain unchanged.
- Three gaps to weigh: BeFibre has no social tariff on Ofcom's list, BeFibre is not one of the providers signed up to Ofcom's automatic compensation scheme, so a total loss of service or a missed repair appointment carries no automatic daily payment. And it has no published Ofcom complaints figure, because Ofcom tables only providers with a stable market share of 1.5% or more
Each line above stands on its own and carries its date, so it can be quoted as it is. Prices are refreshed from the providers' own price lists and our monthly deals check; the guide itself is reviewed by a person at least every three months, last on 16 September 2026.
References
- BeFibre
BeFibre. (2026). Broadband packages. Retrieved 16 September 2026, from be-fibre.co.uk/broadband
- BeFibre
BeFibre. (2026, July 21). Price guide. Retrieved 16 September 2026, from be-fibre.co.uk/legal/price-guide
- BeFibre
BeFibre. (2026, April 3). Home broadband customer terms and conditions. Retrieved 16 September 2026, from be-fibre.co.uk
- BeFibre
BeFibre. (2026). Code of practice and complaints code. Retrieved 16 September 2026, from be-fibre.co.uk/legal
- BeFibre
BeFibre. (2026). Contract buy out. Retrieved 16 September 2026, from support.be-fibre.co.uk
- BeFibre
BeFibre. (2026). BeFibre is joining the Zzoomm family. Retrieved 16 September 2026, from be-fibre.co.uk/befibre-zzoomm
- ISPreview
Jackson, M. (2026, February 18). FullFibre and Zzoomm complete broadband altnet UK ISP brand integration. ISPreview. ispreview.co.uk
- ISPreview
Jackson, M. (2025, June). FullFibre and Zzoomm set to drop BeFibre broadband ISP brand. ISPreview. ispreview.co.uk
- thinkbroadband
thinkbroadband. (2026, February 18). Zzoomm brand now sold in both FullFibreLtd and Zzoomm areas. thinkbroadband.com
- Computer Weekly
Computer Weekly. (2025, January 27). FullFibre, Zzoomm merge to gain scale in UK altnet broadband. computerweekly.com
- Ofcom
Ofcom. (2026). Social tariffs: cheaper broadband for people on benefits. Updated 17 August 2026. ofcom.org.uk
- Ofcom
Ofcom. (2024, July 19). Ofcom bans mid-contract price rises linked to inflation. ofcom.org.uk
- Trustpilot
Trustpilot. (2026). BeFibre reviews. Retrieved 16 September 2026, from uk.trustpilot.com
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026). Ofcom automatic compensation rates. broadbandswitch.uk/guides/automatic-compensation-rates/
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026). Broadband deals, checked by hand. Verified 1 September 2026. broadbandswitch.uk/broadband-deals/
- BroadbandSwitch.uk
BroadbandSwitch.uk. (2026, July). The Complaints Floor: Report No. 30. broadbandswitch.uk/reports/the-complaints-floor/
Ready to compare BeFibre against every line at your address?
BeFibre sells over Openreach and CityFibre, so it reaches most of the country, and the live list above shows what you can order today. The question is rarely whether BeFibre can serve you and almost always what its premium costs at your address against BT, Sky, Plusnet and the altnets on the same line. One postcode settles it.
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