Where can I verify Zen Internet's Companies House registration?

Companies House lists Zen Internet Limited under company number 03101568. Open the official record using the Companies House link on this page.

What Trustpilot figures does this directory show for Zen Internet?

Our directory captured Trustpilot as 4.4 out of 5 with 16911 reviews. Snapshot date in our directory: 2026-04-19. Trustpilot updates live; use the Trustpilot link on this page for the current score.

What coverage note is on file for Zen Internet?

Our dataset records: UK - National via Openreach + CityFibre

Is Zen Internet in the BroadbandSwitch postcode comparison tool?

Yes. Our comparison tool can return deals from this provider where available at your postcode.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag Zen Internet as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Which dispute resolution scheme does this directory list for Zen Internet?

CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.

Does this directory record One Touch Switch for Zen Internet?

Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

Zen Internet: Major ISP | BroadbandSwitch UK

Zen Internet

Legally trading as Zen Internet Limited

Zen Internet is a multi-award-winning independent UK ISP offering fixed-price, no-mid-contract-price-rise broadband with legendary UK customer service.

★★★★☆ 4.4 / 5

16911 reviews on Trustpilot Last verified: 2026-04-19

View on Trustpilot →

About Zen Internet

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Zen Internet is the UK's most awarded independent ISP, winning Which? Recommended Provider for the second year running in 2026 with a 84% customer score. Based in Rochdale with 100% UK-based support, Zen offers full fibre, FTTC, and leased line services on the Openreach, CityFibre, Freedom Fibre, Trooli, and ITS networks. Family-owned and B Corp certified, Zen is famous for never increasing prices mid-contract and for exceptional technical support.

Key details

Year founded1995

ADR schemeCISAS

Parent companyIndependent (B Corp)

Legal name Zen Internet Limited Companies House 03101568 →

Check availability in your area

What stands out

Which? Recommended Provider 2025+2026
No mid-contract price rises
100% UK-based support
B Corp certified
98% customer satisfaction

Recognition

Which? Recommended Provider 2024, 2025, 2026 (consecutive)
B Corp certified
Top 10 UK ISP by ISPreview readers

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

FTTP Full fibre to your door. Fastest and most reliable.
FTTC Fibre to the street cabinet, copper to your home. Widely available.
ADSL Copper broadband. Being phased out by 2027.
Ethernet Dedicated leased line. Primarily for business.

Coverage

UK - National via Openreach + CityFibre

Check what Zen Internet deals are available at your postcode through our comparison tool.

If something goes wrong

Here is where Zen Internet sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that Zen Internet must follow.
Complaints: CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching: Complies with One Touch Switch. Your new provider handles the switch.
Security: Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Zen Internet. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Zen Internet's Companies House registration?: Companies House lists Zen Internet Limited under company number 03101568. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Zen Internet?: Our directory captured Trustpilot as 4.4 out of 5 with 16911 reviews. Snapshot date in our directory: 2026-04-19. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Zen Internet?: Our dataset records: UK - National via Openreach + CityFibre
Is Zen Internet in the BroadbandSwitch postcode comparison tool?: Yes. Our comparison tool can return deals from this provider where available at your postcode.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Zen Internet as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Zen Internet?: CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for Zen Internet?: Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.