Altnet Verified

The 4th Utility

The 4th Utility is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in UK-wide new builds.

★★★★☆ 4.4 / 5
9213 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About The 4th Utility

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

The 4th Utility is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in UK-wide new builds.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

The 4th Utility is a UK-wide new-build-focused alternative network operator delivering full-fibre (FTTP) gigabit broadband to homes and small businesses across UK new-build developments, positioning fibre as the "fourth utility" alongside electricity, gas and water, and trading additional retail services under the Rise Fibre brand. Registered as 4th Utility Holdings Limited (Companies House 11010880, incorporated 12 October 2017) at 3rd Floor, 86-90 Paul Street, London EC2A 4NE and led by directors Stuart Lees, Neil Philip Marvell, Laurentiu Florin Prodan and Stephen Robert Wilson, the company is classified under SIC 61900 (Other telecommunications activities). The 4th Utility delivers broadband over its own FTTP footprint in new-build developments and partners with CityFibre for wholesale FTTP access across overlapping coverage, enabling national coverage for tenants and homeowners in qualifying developments. The operator subscribes to the Communications Ombudsman Alternative Dispute Resolution scheme for customer complaints and is Ofcom-registered under the General Conditions of Entitlement. Trustpilot records 4.3 out of 5 from 8,933 reviews (as of April 2026), reflecting strong customer satisfaction scale. Contact 0800 470 0415 or hello@the4thutility.co.uk, primary websites the4thutility.co.uk and 4thutility.co.uk.

Key details

Year founded2015
ADR schemeCommunications Ombudsman
Parent companyIndependent
Legal name 4th Utility Holdings Limited Companies House 11010880 →

Directors

Stuart Lees, Neil Philip Marvell, Laurentiu Florin Prodan, Stephen Robert Wilson

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit the4thutility.co.uk to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP (own network) Full fibre to your door. Fastest and most reliable.

Coverage

UK-wide new builds

The 4th Utility is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where The 4th Utility sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that The 4th Utility must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for The 4th Utility. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify The 4th Utility's Companies House registration?
Companies House lists 4th Utility Holdings Limited under company number 11010880. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for The 4th Utility?
Our directory captured Trustpilot as 4.4 out of 5 with 9213 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for The 4th Utility?
Our dataset records: UK-wide new builds
Is The 4th Utility in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag The 4th Utility as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for The 4th Utility?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for The 4th Utility?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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