Where can I verify Truespeed's Companies House registration?

Companies House lists Truespeed Communications Ltd under company number 09187893. Open the official record using the Companies House link on this page.

What Trustpilot figures does this directory show for Truespeed?

Our directory captured Trustpilot as 4.8 out of 5 with 4000 reviews. Snapshot date in our directory: 2026-04-18. Trustpilot updates live; use the Trustpilot link on this page for the current score.

What coverage note is on file for Truespeed?

Our dataset records: UK - Somerset (rural gigabit)

Is Truespeed in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag Truespeed as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Which dispute resolution scheme does this directory list for Truespeed?

Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.

Does this directory record One Touch Switch for Truespeed?

Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).

Does this directory record ISPA Code of Practice adherence?

Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

Truespeed: Altnet · South West England

Truespeed

Legally trading as Truespeed Communications Ltd

Truespeed is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in South West England.

★★★★★ 4.8 / 5

4,000+ reviews on Trustpilot Last verified: 2026-04-18

View on Trustpilot →

About Truespeed

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Truespeed is an alternative network (altnet) operator delivering full fibre broadband to homes and businesses in South West England. Established in 2014. Services include ultrafast full fibre connections with fast upload and download speeds. Part of Aviva Investors.

Key details

Year founded2014

ISPA member Listed member View ISPA members directory →

ADR schemeCommunications Ombudsman

Parent companyAviva Investors

Legal name Truespeed Communications Ltd Companies House 09187893 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.truespeed.com to check availability directly.

What stands out

Full fibre network
Business-grade service
Independent UK altnet
ISPA member

Recognition

ISPA winner
Somerset/rural Broadband recognition

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

FTTP (own network) Full fibre to your door. Fastest and most reliable.

Coverage

UK - Somerset (rural gigabit)

Truespeed is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Truespeed sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that Truespeed must follow.
Complaints: Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching: Complies with One Touch Switch. Your new provider handles the switch.
Industry code: Operates under the ISPA Code of Practice.
Security: Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Truespeed. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Truespeed's Companies House registration?: Companies House lists Truespeed Communications Ltd under company number 09187893. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Truespeed?: Our directory captured Trustpilot as 4.8 out of 5 with 4000 reviews. Snapshot date in our directory: 2026-04-18. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Truespeed?: Our dataset records: UK - Somerset (rural gigabit)
Is Truespeed in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Truespeed as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Truespeed?: Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Truespeed?: Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
Does this directory record ISPA Code of Practice adherence?: Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.