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Kent-based full fibre network reaching about 480,000 premises, with symmetric speeds and a 5Gbps home package launched in 2026.
About Trooli
Trooli runs its own full fibre network from Kings Hill, near West Malling in Kent. By 2026 it reached about 480,000 premises across parts of the South East, the South West and East Anglia, with some in Scotland. The network is symmetric, so uploads match downloads, and in September 2026 it launched a 5Gbps home package with a Wi-Fi 7 router.
Other providers can sell over it too. PXC began offering wholesale home plans on the network in April 2026, and MTH Networks joined in June.
Agnar UK Infrastructure has held a controlling stake in the company since April 2023. Its turnover rose 27% to £11.82m in 2025.
Checked 2 November 2026 against Companies House, trooli.com and TrustpilotWhat Trooli customers say
Trustpilot's score on the day we read it, next to the averages across this directory.
Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Trooli on Trustpilot
Trooli at a glance
- Type
- Altnet, for homes
- Status
- Active
- Technology
- Full fibre
- Network
- Its own full fibre network
- Where it sells
- Parts of England and Scotland
- Headquarters
- West Malling
- Ownership
- Agnar UK Infrastructure (Vauban)
- Company
- TROOLI LTD, 04366668, active, incorporated 5 February 2002
- Complaints scheme
- Communications Ombudsman
- One Touch Switch
- Yes (Ofcom-mandated compliance)
- Trade body
- ISPA UK member
Thinking about Trooli?
Prices change by postcode. Check what Trooli and the other providers in our comparison charge on your street in about 30 seconds.
Trooli questions
Who owns Trooli?
Our record shows Trooli's ownership as Agnar UK Infrastructure (Vauban).
What network does Trooli use?
Trooli sells broadband over its own full fibre network. Whether it reaches your home depends on your address, and our postcode check shows what you can get.
Where is Trooli available?
Trooli sells broadband in parts of England and Scotland. Coverage changes street by street, so check your postcode for the deals available at your address.
What is Trooli's Trustpilot score?
Trooli scored 4.6 out of 5 on Trustpilot from 7,190 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.
Can I switch to Trooli without calling my current provider?
Yes. Trooli takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.
How do I complain about Trooli?
Complain to Trooli first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the Communications Ombudsman, the independent complaints scheme Trooli belongs to.
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