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Three Broadband

Three Broadband is a UK broadband provider delivering broadband services to homes and businesses across the UK.

★☆☆☆☆ 1.3 / 5
2,000+ reviews on Trustpilot Last verified: 2026-04-19
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About Three Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

EE is the UK's largest mobile operator and a significant home broadband provider, now wholly owned by BT Group since 2016. EE delivers 5G, 4G, and home broadband services over Openreach's FTTP and FTTC network. Known for Stay Fast guarantees, Smart Hub Wi-Fi 6 routers, and BT-backed reliability, EE customers can also access BT Home Essentials social tariffs.

Key details

Year founded2003
ADR schemeCommunications Ombudsman
Parent companyCK Hutchison Holdings
Legal name Hutchison 3G UK Limited Companies House 03885486 →

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What stands out

  • Business-grade service

Recognition

  • 5G leadership recognition
  • Uswitch awards

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • 5G 5G wireless broadband. No engineer visit needed.
  • 4G FWA 4G wireless broadband. More widely available than 5G.

Coverage

UK - National mobile + 5G Home Broadband

Check what Three Broadband deals are available at your postcode through our comparison tool.

If something goes wrong

Here is where Three Broadband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Three Broadband must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Three Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Three Broadband's Companies House registration?
Companies House lists Hutchison 3G UK Limited under company number 03885486. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Three Broadband?
Our directory captured Trustpilot as 1.3 out of 5 with 2000 reviews. Snapshot date in our directory: 2026-04-19. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Three Broadband?
Our dataset records: UK - National mobile + 5G Home Broadband
Is Three Broadband in the BroadbandSwitch postcode comparison tool?
Yes. Our comparison tool can return deals from this provider where available at your postcode.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Three Broadband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Three Broadband?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Three Broadband?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.