Where can I verify Utility Warehouse's Companies House registration?

Companies House lists Utility Warehouse Limited under company number 02012757. Open the official record using the Companies House link on this page.

What Trustpilot figures does this directory show for Utility Warehouse?

Our directory captured Trustpilot as 4.0 out of 5 with 75738 reviews. Snapshot date in our directory: 2026-04-19. Trustpilot updates live; use the Trustpilot link on this page for the current score.

What coverage note is on file for Utility Warehouse?

Our dataset records: UK - National via Openreach + CityFibre

Is Utility Warehouse in the BroadbandSwitch postcode comparison tool?

No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.

What does verification status mean on this profile?

This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.

Does this directory flag Utility Warehouse as Ofcom-registered?

Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.

Which dispute resolution scheme does this directory list for Utility Warehouse?

Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.

Does this directory record One Touch Switch for Utility Warehouse?

Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).

What is the BroadbandSwitch verification score?

It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.

Utility Warehouse: Major ISP · London

Utility Warehouse

Legally trading as Utility Warehouse Limited

Utility Warehouse (UW) is the UK's only genuine multi-utility provider, combining broadband, energy, mobile, and home insurance with multi-service discounts.

★★★★☆ 4.0 / 5

75738 reviews on Trustpilot Last verified: 2026-04-19

View on Trustpilot →

About Utility Warehouse

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Utility Warehouse (part of FTSE-listed Telecom Plus plc) is the UK's only fully-integrated multi-service provider, offering home energy, broadband (on Openreach and CityFibre), mobile, home insurance, and boiler cover - all on one bill. Customers who take multiple services receive Multi Discount savings that reduce bills the more services they take. UW is distributed by a network of independent Partners across the UK and has over 1 million customers.

Key details

Year founded1996

ADR schemeCommunications Ombudsman

Parent companyTelecom Plus plc

Legal name Utility Warehouse Limited Companies House 02012757 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.uw.co.uk to check availability directly.

What stands out

Multi-service discount
Cashback card
One bill for all services
Fixed prices
Partner network

Recognition

Uswitch Best Home Phone Provider multiple years
FTSE 250 listed

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

FTTP Full fibre to your door. Fastest and most reliable.
FTTC Fibre to the street cabinet, copper to your home. Widely available.
ADSL Copper broadband. Being phased out by 2027.

Coverage

UK - National via Openreach + CityFibre

Utility Warehouse is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Utility Warehouse sits within the UK consumer protection framework.

Regulator: Ofcom. Sets the General Conditions that Utility Warehouse must follow.
Complaints: Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching: Complies with One Touch Switch. Your new provider handles the switch.
Security: Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Utility Warehouse. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Utility Warehouse's Companies House registration?: Companies House lists Utility Warehouse Limited under company number 02012757. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Utility Warehouse?: Our directory captured Trustpilot as 4.0 out of 5 with 75738 reviews. Snapshot date in our directory: 2026-04-19. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Utility Warehouse?: Our dataset records: UK - National via Openreach + CityFibre
Is Utility Warehouse in the BroadbandSwitch postcode comparison tool?: No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?: This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Utility Warehouse as Ofcom-registered?: Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Utility Warehouse?: Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Utility Warehouse?: Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?: It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.