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Sure, broadband and mobile for Jersey, Guernsey and the Isle of Man
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Sure CI

Sure (Jersey) Limited / Sure (Guernsey) Limited / Sure (Isle of Man) Limited · Companies House Jersey/Guernsey/IoM Registries (not UK CH)

Sure provides broadband and mobile to homes and businesses in Jersey, Guernsey and the Isle of Man, and is owned by Bahrain's Batelco.

Founded2002
Based inChannel Islands / Isle of Man
TechnologyFull fibre, 4G and 5G
Trustpilot1.7 · 25 reviews
Who they are

About Sure CI

For homes and businesses in Jersey, Guernsey and the Isle of Man, Sure supplies both broadband and mobile. Our records list full fibre broadband alongside 4G and 5G mobile, and its website asks you to choose your island before it shows the deals for that island. The site presents Sure mainly as a mobile network for the Channel Islands.

Each island has its own Sure company, registered on that island's register rather than at UK Companies House. Our records show the group is owned by Batelco of Bahrain through Sure International.

Its services are for island addresses, so Sure will not be an option for homes in Great Britain or Northern Ireland.

Checked 2 November 2026 against sure.com and Trustpilot
Customer ratings

What Sure CI customers say

Trustpilot's score on the day we read it, next to the averages across this directory.

1.7 / 5
1.7(25) out of 5 on Trustpilot

Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Sure CI on Trustpilot

The record

Sure CI at a glance

Type
Altnet, for homes and businesses
Status
Active
Technology
Full fibre, 4G and 5G
Where it sells
Jersey, Guernsey and the Isle of Man
Headquarters
Channel Islands / Isle of Man
Ownership
Batelco (Bahrain) - via Sure International
Company
Sure (Jersey) Limited / Sure (Guernsey) Limited / Sure (Isle of Man) Limited, Jersey/Guernsey/IoM Registries (not UK CH)
Complaints scheme
N/A (CI)
One Touch Switch
Yes (Ofcom-mandated compliance)

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Questions

Sure CI questions

Who owns Sure CI?

Our record shows Sure CI's ownership as Batelco (Bahrain) - via Sure International.

Where is Sure CI available?

Sure CI sells broadband in Jersey, Guernsey and the Isle of Man. Coverage changes street by street, so check your postcode for the deals available at your address.

What is Sure CI's Trustpilot score?

Sure CI scored 1.7 out of 5 on Trustpilot from 25 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.

Can I switch to Sure CI without calling my current provider?

Yes. Sure CI takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.

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