Altnet Verified ISPA member

Grain Connect

Grain Connect is a UK altnet delivering own-network full fibre broadband to homes and businesses across Lincolnshire and Nottinghamshire, focusing on Gainsborough and East Midlands market towns.

★★★★★ 4.8 / 5
6252 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Grain Connect

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Grain Connect is a UK altnet delivering own-network full fibre broadband to homes and businesses across Lincolnshire and Nottinghamshire, focusing on Gainsborough and East Midlands market towns.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Grain Connect is an Equitix-backed UK alternative network operator delivering own-built full-fibre (FTTP) gigabit broadband to 270,000+ premises across market towns and rural communities in Lincolnshire and Nottinghamshire (centred on Gainsborough) and the wider East Midlands, with plans to reach 600,000 premises backed by £225m of recent funding. Registered as Grain Connect Limited (Companies House 10285348, incorporated 19 July 2016) at Clifford House, Cooper Way, Parkhouse, Carlisle CA3 0JG and led by CEO Richard Cameron and a board including Roland Barzegar, Adam Edward Chirkowski, David Gudgin, Peregrine Murray Addison Lloyd, Peter Bartholomew O'Flaherty and Andrew Stephen Vachell, the company has been trading since 2011 and delivers gigabit-capable XGS-PON services with a no mid-contract price rises proposition. Grain is an ISPA member, subscribes to the Communications Ombudsman Alternative Dispute Resolution scheme, is a registered supplier for the Gigabit Broadband Voucher Scheme and is a Project Gigabit partner. In 2026 CEO Richard Cameron penned an open letter to Liz Kendall MP arguing that the new Telecoms Consumer Charter has inflated in-contract price increases. Trustpilot 4.9 from 6,185+ reviews. 0345 600 1886 or hello@grainconnect.com.

Key details

Year founded2011
ISPA member Listed member View ISPA members directory →
ADR schemeCommunications Ombudsman
Parent companyEquitix
Legal name Grain Connect Limited Companies House 10285348 →

Directors

Roland Barzegar, Richard Cameron, Adam Edward Chirkowski, David Gudgin, Peregrine Murray Addison Lloyd, Peter Bartholomew O'Flaherty, Andrew Stephen Annesley Vachell, Sean Mountford Graham Williams

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.grainconnect.com to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service
  • Independent UK altnet
  • ISPA member

Recognition

  • Lincolnshire altnet recognition
  • Project Gigabit partner

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP (own network) Full fibre to your door. Fastest and most reliable.

Coverage

UK - Lincolnshire, Nottinghamshire (Gainsborough + market towns)

Grain Connect is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Grain Connect sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Grain Connect must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Industry code
Operates under the ISPA Code of Practice.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Grain Connect. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Grain Connect's Companies House registration?
Companies House lists Grain Connect Limited under company number 10285348. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Grain Connect?
Our directory captured Trustpilot as 4.8 out of 5 with 6252 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Grain Connect?
Our dataset records: UK - Lincolnshire, Nottinghamshire (Gainsborough + market towns)
Is Grain Connect in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Grain Connect as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Grain Connect?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Grain Connect?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
Does this directory record ISPA Code of Practice adherence?
Yes. The ISPA Code of Practice field is set to yes in our dataset for this provider.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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