Altnet Partly verified

Highland Broadband

Highland Broadband is a Scottish altnet delivering ultrafast, gigabit and multi-gigabit full fibre broadband across Scotland.

Part of a multi-brand group under Highland Broadband Networks Limited. Listed separately because it serves a distinct consumer audience.

★★★★★ 4.7 / 5
1207 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Highland Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Highland Broadband is a Scottish altnet delivering ultrafast, gigabit and multi-gigabit full fibre broadband across Scotland.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Highland Broadband Networks is a Scottish Edinburgh-registered alternative network operator delivering full-fibre (FTTP) gigabit and multi-gigabit broadband across Scotland, and is associated with the GoFibre / Borderlink Broadband group of Scottish altnets backed by Gresham House, Fulcrum Infrastructure and Amplio Capital. Registered as Highland Broadband Networks Limited (Companies House SC494551, incorporated 8 January 2015) at Suite 2, Ground Floor, Orchard Brae House, 30 Queensferry Road, Edinburgh EH4 2HS and led by directors Scott Coates, Kevin Hague and John Gavin Rodgers, the company is classified under SIC 61100 (Wired telecommunications activities). Highland Broadband is a verified UKWISPA member for 2025/26 in the Full Commercial WISP (Quality Assured) category - one of UKWISPA's higher-tier membership categories - and is an actively registered supplier for the Gigabit Broadband Voucher Scheme (live across 39 UK build lots as at March 2026). The operator subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes for customer complaints. Trustpilot 4.6 from 200+ reviews. Contact 0800 027 9395 or info@highlandbroadband.co.uk. Note the CSV flags this entity as a potential duplicate of the wider GoFibre group; consolidation review pending.

Key details

Year founded2022
ADR schemeCISAS / Communications Ombudsman
Parent companyIndependent
Legal name Highland Broadband Networks Limited Companies House SC494551 →

Directors

Scott Coates, Kevin Hague, John Gavin Rodgers

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.highlandbroadband.co.uk to check availability directly.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Scotland-focused provider

Recognition

  • Verified UKWISPA member 2025/26 (Full Commercial WISP (Quality Assured))

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.

Coverage

Scotland

Highland Broadband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Highland Broadband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Highland Broadband must follow.
Complaints
CISAS / Communications Ombudsman.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Highland Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Highland Broadband's Companies House registration?
Companies House lists Highland Broadband Networks Limited under company number SC494551. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Highland Broadband?
Our directory captured Trustpilot as 4.7 out of 5 with 1207 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Highland Broadband?
Our dataset records: Scotland
Is Highland Broadband in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: NEEDS_TRUSTPILOT_LIVE_COUNT. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Highland Broadband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Highland Broadband?
CISAS / Communications Ombudsman.
Does this directory record One Touch Switch for Highland Broadband?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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