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Hey!Broadband, symmetric full fibre plans from F & W Networks
Altnet Active In our comparison ISPA member

Hey!Broadband

HEY BROADBAND LTD · Companies House 11992003

Full fibre home broadband brand owned by F & W Networks, with symmetric plans on 30-day, 12-month or 24-month terms.

Founded2018
Based inAltrincham
TechnologyFull fibre
Trustpilot4.1 · 5,940 reviews
Who they are

About Hey!Broadband

Owned by F & W Networks Ltd, which holds 75% or more of its shares and votes, Hey!Broadband sells full fibre broadband to homes. F & W Networks builds fibre networks, although Hey!Broadband's own site does not name the network it sells over.

Each of its plans, Superfast 150, Megafast 400 and Gigafast 900, gives the same upload speed as download. You can choose a 24-month, 12-month or 30-day term, with a router and standard installation included. An Everyday Fibre social tariff is available for households on certain benefits.

Hey Broadband Ltd was formed in May 2019 and is registered in Altrincham, Cheshire. Its site also announces a move into mobile services on a 5G network. Use its postcode checker to see whether your address is covered.

Checked 2 November 2026 against Companies House, heybroadband.co.uk and Trustpilot
Customer ratings

What Hey!Broadband customers say

Trustpilot's score on the day we read it, next to the averages across this directory.

4.1 / 5
4.1(5,940) out of 5 on Trustpilot
+0.1 since 4 May 2026

Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Hey!Broadband on Trustpilot

The record

Hey!Broadband at a glance

Type
Altnet, for homes
Status
Active
Technology
Full fibre
Where it sells
UK - Cheshire, Warrington, Cumbria (rural)
Headquarters
Altrincham
Ownership
F&W Networks
Company
HEY BROADBAND LTD, 11992003, active, incorporated 13 May 2019
Complaints scheme
CISAS
One Touch Switch
Yes (Ofcom-mandated compliance)
Trade body
ISPA UK member

Thinking about Hey!Broadband?

Prices change by postcode. Check what Hey!Broadband and the other providers in our comparison charge on your street in about 30 seconds.

Questions

Hey!Broadband questions

Who owns Hey!Broadband?

Hey!Broadband is part of F&W Networks.

Where is Hey!Broadband available?

Hey!Broadband sells broadband in UK - Cheshire, Warrington, Cumbria (rural). Coverage changes street by street, so check your postcode for the deals available at your address.

What is Hey!Broadband's Trustpilot score?

Hey!Broadband scored 4.1 out of 5 on Trustpilot from 5,940 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.

Can I switch to Hey!Broadband without calling my current provider?

Yes. Hey!Broadband takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.

How do I complain about Hey!Broadband?

Complain to Hey!Broadband first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to CISAS, the independent complaints scheme Hey!Broadband belongs to.

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