Ofcom's 5 gaming red flags: what every parent should know

Written by (LinkedIn) • Reviewed by Adrian James (LinkedIn)

Last reviewed: 7 October 2026

Quick summary: Ofcom's five gaming red flags explained for UK parents: what each one means, how to talk to your child, the settings to switch on, and where to get help.

Ofcom's 5 gaming red flags
Illustration: Ofcom's 5 gaming red flags: what every parent should know

Ofcom's 5 gaming red flags: what every UK parent should know, and do

Ofcom, the UK's online safety regulator, has shared five gaming red flags for parents to talk through with their children: someone asking personal questions, asking to move the chat elsewhere, asking for a private voice call, encouraging a secret, or saying "don't tell your parents".

Together they describe one pattern: someone trying to get a child alone, away from the game's safety tools and away from you. Children don't need to work out anyone's motive; they just need to spot the step and tell you.

The best protection is a calm, regular chat where your child knows they won't be in trouble for telling you, backed by the contact settings inside each game and console. Home broadband filters help with websites, but they don't control in-game chat.

What it means for you: four quick answersChecked 7 October 2026

What are the red flags?

Personal questions, moving the chat elsewhere, private voice calls, secrets, and "don't tell your parents".

What's the single best thing I can do?

Make sure your child knows they can tell you anything, and won't lose their games for doing so.

Do broadband filters stop strangers chatting?

No. They block websites, not voice or text chat inside games. Chat settings live in each game and console.

Where do I report a worry?

Grooming or sexual contact: report to CEOP. Immediate danger: call 999. Advice: NSPCC on 0808 800 5000.

Key facts, checked 7 October 2026

  • Ofcom shared five gaming red flags for parents in October 2026 as part of its Parents Power Up campaign (Ofcom).
  • 72% of 8 to 17-year-olds play games online, and among children who game online, 55% play at least sometimes with people they've only met online (Ofcom, May 2026).
  • 64% of parents of children who game are worried about their child talking to strangers while gaming (Ofcom, May 2026).
  • The Online Safety Act's children's safety duties have been enforceable since 25 July 2025, and games with chat or user content are covered (Ofcom).
  • Ofcom reports that Roblox has turned off voice chat for under-13s and uses age checks so children chat mainly with similar age groups (Ofcom, May 2026).
  • Since 16 June 2026, under-16s on Roblox use Roblox Kids (ages 5 to 8) or Roblox Select (9 to 15) accounts, and nobody can chat without an age check (Roblox).
  • Ofcom lists Xbox among services that have introduced age checks (Ofcom).
  • Police recorded 7,263 Sexual Communication with a Child offences in a year, almost double the number when the offence came into force in 2017/18 (NSPCC).
  • Home broadband filters block websites but don't control voice or text chat inside games; those settings are in each game and console.
  • If you're worried about grooming or sexual contact, report it to CEOP; call 999 if a child is in immediate danger (CEOP).

Who this is for: Parents, grandparents and carers of children who play Roblox, Fortnite, Minecraft or any game with chat, on a console, PC, tablet or phone. No technical knowledge needed.

What are Ofcom's five gaming red flags?

Direct answer: They're five warning signs Ofcom wants parents to talk through with children before they game online: someone asking personal questions, asking to move the chat elsewhere, asking for a private voice call, encouraging a secret, or saying "don't tell your parents".

Ofcom shared them in October 2026 as part of its Parents Power Up campaign, alongside a simple message: chat about gaming with your child today. Ofcom regulates online services under the Online Safety Act, and its advice to parents is to talk regularly, use parental controls, and make sure children sign up with their real age.

Each red flag, what it can mean, and what your child should do
Red flagWhy it mattersWhat your child should do
1. If someone asks personal questionsQuestions about where they live, their school, their real name or whether they're alone.Don't answer. Keep to game talk, and tell a trusted adult.
2. If they're asked to move the chat elsewhereA request to carry on in another app or a private space, away from the game's safety tools.Say no. Stay in the game, and tell a trusted adult.
3. If a player asks for a private voice callOne-to-one voice or video is harder for the game to moderate.Decline, leave the call, and tell a trusted adult.
4. If they're encouraged to keep a secretSecrets separate a child from the people who would protect them.A secret that makes you feel worried is never one you have to keep.
5. If a player says "Don't tell your parents"The clearest warning of all: the person knows a parent would step in.Tell a parent or trusted adult straight away. You won't be in trouble.

Why do these five signs matter?

Direct answer: Because together they describe one pattern: someone getting to know a child, getting them alone away from the game's safety tools, and keeping it hidden from the adults who would step in. The NSPCC calls this grooming.

Your child doesn't need to work out anyone's motive, and you don't need to frighten them. They just need to recognise the step and tell you. For the wider signs that something may be wrong, such as secrecy, new contacts or sudden changes in mood, see our guide to the warning signs of online harm.

How common is gaming with strangers?

Direct answer: Very. Ofcom found that 72% of 8 to 17-year-olds game online, and more than half of children who game online play at least sometimes with people they've only met online. Most of that play is fun and harmless, which is why simple, shared rules work better than bans.

Parents are already on it: 91% of parents of children who game have gaming rules, and 64% say their top worry is their child talking to strangers. The NSPCC reports that police recorded 7,263 Sexual Communication with a Child offences in a year, almost double the number when the offence was introduced in 2017/18, so the conversation is worth having.

How do I talk to my child about the red flags?

Direct answer: Little and often, and without fear. Play together, ask them to show you their favourite game, practise the five flags like a quiz, and promise they'll never be in trouble for telling you about something that worried them.

Ofcom found 66% of parents talk to their children about online safety at least every few months, but those conversations tend to fade with older teenagers, just when online contact grows. Schools help too: most children have had lessons on being online, so ask what they learned.

Is your home Wi-Fi set up to protect your family?

Our free sister site, ParentalControl.uk, checks your home connection in about 30 seconds, in your browser, with no sign-up.

  • ✓Free, no app or sign-up
  • ✓Plain-English results
  • ✓One clear next step

Which settings stop strangers contacting my child?

Direct answer: The contact settings inside each console and each game. Set who can message, voice chat and send friend requests in the console's family app, then check the chat settings in every game your child plays online, because they're separate.

Where to find the chat settings
PlatformAgeWhere the chat settings areSource
RobloxUnder 16s use Roblox Kids (5 to 8) or Select (9 to 15)Link a parent account, then Settings, Parental Controls, CommunicationRoblox
PlayStationSet by the parentPlayStation Family app: child, Parental Controls, Online CommunicationPlayStation UK
Xbox and MinecraftChild Microsoft accountXbox Family Settings app: child, Communication and multiplayerMicrosoft, via ESRB
Nintendo Switch and Switch 2Set for the consoleNintendo Switch Parental Controls app: restrict Free Communication With OthersNintendo UK
FortnitePEGI 12; under-13s get a Cabined AccountEpic Parental Controls: voice and text chat permissions; restrict console party chat tooEpic Games
Discord13 and over onlyFamily Center lets a linked parent see activity, not messagesDiscord

On Roblox, link a parent account first; you can then manage chat, friends, spending and screen time. On Fortnite, set Epic's parental controls and restrict the console's own party chat too, as it sits outside Epic's settings. Our gaming console parental controls guide has the full menu paths for PlayStation, Xbox, Nintendo Switch and Steam.

What has Ofcom secured from Roblox, PlayStation and Xbox?

Direct answer: Ofcom reports that Roblox has turned off voice chat for under-13s and uses age checks so children chat mainly with similar age groups. Ofcom lists Xbox among services that have introduced age checks, and PlayStation's UK age verification for messages and voice chat was reported as mandatory from June 2026.

What's changed on the big gaming platforms
PlatformWhat's changedSource
RobloxVoice chat off for under-13s; age checks so children chat mainly with similar ages; a commitment to let parents switch off direct chat for under-16sOfcom report, 21 May 2026
XboxAge checks introduced; UK adults asked to verify their age to keep full social featuresOfcom; Xbox, 28 July 2025
PlayStationAge verification needed for messages and voice chat in the UK, mandatory from June 2026Reported by the gaming press, quoting Sony

These changes follow the Online Safety Act's children's safety duties, which have been enforceable since 25 July 2025 and cover games with chat or user content. Ofcom says it will keep evaluating how well the protections work, and that they only work properly when backed by effective age checks.

Do broadband parental controls stop in-game chat?

Direct answer: No. The free filters from your broadband provider block harmful websites on your home Wi-Fi, which is well worth doing, but they don't control voice or text chat inside games, and they stop working on mobile data. Chat is controlled in the game and console.

Turn on your broadband's free filters

Every major UK provider includes them. Our guide shows exactly where to find yours, provider by provider.

  • ✓BT, Sky, Virgin Media, TalkTalk and more
  • ✓Step-by-step, no jargon
  • ✓Free with your broadband

Do PEGI age ratings cover online chat?

Direct answer: No. PEGI rates a game's own content, not conversations with other players, so a game rated PEGI 7 can still connect your child with adults. Check the chat settings whatever the number on the box.

PEGI's In-Game Purchases label always appears when extra content can be bought. Since June 2026, PEGI says games with paid random items, often called loot boxes, are rated PEGI 16 or 18.

What should I do if something worries me?

Direct answer: Stay calm and thank your child for telling you. Screenshot the messages and usernames, never images, then block and report the player. Report grooming or sexual contact to CEOP, and call 999 if a child is in immediate danger.

Our guide to reporting online harm explains every route in more detail, including what happens after you report.

What can I do this week?

Direct answer: Have the chat, set the console, set each game, and turn on your broadband filter. It takes about 15 minutes, and the first step matters most.

Your 15-minute family plan

1

Have the chat

Go through the five red flags together, and promise they won't be in trouble for telling you.

2

Set the console

Use the PlayStation Family, Xbox Family Settings or Nintendo Switch Parental Controls app to limit who can contact them.

3

Set each game

Check chat and voice settings in Roblox, Fortnite and any other game they play online; they're separate from the console.

4

Turn on your broadband filter

Free with every major provider, for websites. Our broadband parental controls guide shows how.

In summary

  • Ofcom's five red flags: personal questions, moving the chat elsewhere, private voice calls, secrets, and "don't tell your parents".
  • They describe one pattern: someone trying to get a child alone, away from safety tools and away from you.
  • The best protection is a child who knows they can tell you anything without getting into trouble.
  • Set contact controls on both the console and each game; broadband filters don't cover in-game chat.
  • Roblox, Xbox and PlayStation have all tightened protections since the Online Safety Act duties began in July 2025.
  • Worried about grooming? Report to CEOP. Immediate danger? Call 999. Advice? NSPCC, 0808 800 5000.

Choosing a new broadband provider?

Every major UK provider includes free parental filters. If you're moving home or your contract has ended, compare broadband at your postcode, then switch the filter on from day one.

Alex's closing thought

As a dad of four, the most useful thing I've learned is that settings matter, but the conversation matters more. Kids game online with their friends, and most of it is brilliant. The five flags give them simple words for the moment something feels off, and the confidence to come and tell you. Have the chat today, set up the controls this weekend, and keep the door open.

Keep going: more help for parents

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Martin-Smith, A. J. (2026, October 7). Ofcom's 5 gaming red flags: what every UK parent should know, and do. BroadbandSwitch.uk. https://broadbandswitch.uk/insights/ofcom-gaming-red-flags-parents-guide/

In a sentence: Ofcom's five gaming red flags for UK parents, shared in October 2026, are someone asking personal questions, asking to move the chat elsewhere, asking for a private voice call, encouraging a secret, or saying "don't tell your parents"; the best protection is a regular, no-blame family conversation backed by contact settings in each game and console.

Frequently asked questions

What are Ofcom's five gaming red flags?

If someone asks personal questions; if your child is asked to move the chat elsewhere; if a player asks for a private voice call; if they're encouraged to keep a secret; and if a player says "don't tell your parents". Ofcom shared them in October 2026.

Why are these red flags?

Together they describe a pattern used in grooming: getting to know a child, getting them alone away from the game's safety tools, and keeping it hidden from parents. Spotting any one step is enough to tell an adult.

What should my child do if they see a red flag?

Stop replying, don't share anything, block and report the player, and tell a trusted adult. They should know they won't be in trouble for telling you.

Is Roblox safe for children in the UK?

It's safer than it was. Since 16 June 2026, under-16s use Roblox Kids or Roblox Select accounts, chat needs an age check, and Ofcom reports voice chat is off for under-13s. Link a parent account and check the chat settings yourself.

How do I stop strangers messaging my child in games?

Set contact to friends-only or off in both the console's family app and each game, and require your approval for friend requests. Then talk through the five red flags together.

Do broadband parental controls block in-game chat?

No. Broadband filters block websites on your home Wi-Fi, not voice or text chat inside games. Chat settings are in each game and console.

What has Ofcom secured from Roblox, PlayStation and Xbox?

Ofcom reports Roblox has turned off voice chat for under-13s and uses age checks to limit who children chat with. Ofcom lists Xbox among services that introduced age checks. PlayStation's UK age verification for messages and voice chat was reported as mandatory from June 2026.

What does the Online Safety Act mean for gaming?

Games with chat or user content must assess and reduce risks to children. The children's safety duties have been enforceable since 25 July 2025, and Ofcom enforces them.

What age is Roblox, Fortnite or Discord for?

Roblox is for ages 5 and up, with special accounts for under-16s. Fortnite is rated PEGI 12, with Cabined Accounts for under-13s. Discord is for ages 13 and over.

Do PEGI ratings cover online chat?

No. PEGI rates a game's content, not chat with other players, so a low-rated game can still connect your child with strangers. Check the chat settings whatever the age rating.

Where do I report grooming in the UK?

Report to CEOP, part of the National Crime Agency. Call 999 if a child is in immediate danger. For advice, call the NSPCC Helpline on 0808 800 5000.

How do I talk to my child about online gaming safety?

Play together, ask them to show you their games, agree simple rules, practise the five red flags, and promise they won't be in trouble for telling you about anything that worries them.

References

  • CEOP. (n.d.). Reporting an incident. National Crime Agency. Retrieved 7 October 2026, from https://www.ceopeducation.co.uk/parents/Get-help/Reporting-an-incident/
  • Epic Games. (n.d.). Parental controls. Retrieved 7 October 2026, from https://safety.epicgames.com/en-US/parental-controls
  • ESRB. (n.d.). Xbox: Parental controls. Retrieved 7 October 2026, from https://www.esrb.org/tools-for-parents/parental-controls/xbox/
  • Metropolitan Police. (n.d.). Grooming. Retrieved 7 October 2026, from https://www.met.police.uk/advice/advice-and-information/gr/grooming/
  • Nintendo. (n.d.). How to set up or adjust Nintendo Switch parental controls. Retrieved 7 October 2026, from https://www.nintendo.com/en-gb/Support/Nintendo-Switch/How-to-Set-Up-or-Adjust-Nintendo-Switch-Parental-Controls-1494771.html
  • NSPCC. (n.d.-a). Online games. Retrieved 7 October 2026, from https://www.nspcc.org.uk/keeping-children-safe/online-safety/online-games/
  • NSPCC. (n.d.-b). Online abuse. Retrieved 7 October 2026, from https://www.nspcc.org.uk/keeping-children-safe/types-of-abuse/online-abuse/
  • Ofcom. (2026a, May 21). Children and parents: Media use and attitudes report. Retrieved 7 October 2026, from https://www.ofcom.org.uk/siteassets/resources/documents/research-and-data/media-literacy-research/children/2026-children-and-parents-report/children-and-parents-media-use-and-attitudes-report-2025-6.pdf?v=418231
  • Ofcom. (2026b, May 21). Update: Tech firms' responses to our call for action to protect children. Retrieved 7 October 2026, from https://www.ofcom.org.uk/siteassets/resources/documents/online-safety/protecting-children/project-mercury/update_tech-firms-responses-to-our-call-for-action-to-protect-children.pdf?v=418243
  • Ofcom. (2026c). Parents Power Up! How you can help your child stay safe while gaming online. Retrieved 7 October 2026, from https://www.ofcom.org.uk/online-safety/protecting-children/parents-power-up-how-you-can-help-your-child-stay-safe-while-gaming-online
  • Ofcom. (2026d). Making life safer online: Our priorities for the year ahead. Retrieved 7 October 2026, from https://www.ofcom.org.uk/online-safety/illegal-and-harmful-content/making-life-safer-online-our-priorities-for-the-year-ahead
  • Ofcom. (n.d.-a). Gaming: Know the online safety risks, the rules, and how to comply. Retrieved 7 October 2026, from https://www.ofcom.org.uk/online-safety/the-online-safety-act-and-gaming-know-the-risks-know-the-rules-know-how-to-comply
  • Ofcom. (n.d.-b). How Ofcom is helping children to be safer online: A guide for parents. Retrieved 7 October 2026, from https://www.ofcom.org.uk/online-safety/protecting-children/how-ofcom-is-helping-children-to-be-safer-online-a-guide-for-parents
  • PEGI. (n.d.). What do the labels mean? Retrieved 7 October 2026, from https://pegi.info/what-do-the-labels-mean
  • PlayStation. (n.d.). How to manage your family on PlayStation Family app. Retrieved 7 October 2026, from https://www.playstation.com/en-gb/support/account/ps-family-app/
  • Roblox. (2026, June 16). Age-based Roblox Kids and Roblox Select accounts now globally available. Retrieved 7 October 2026, from https://about.roblox.com/newsroom/2026/06/age-based-roblox-kids-and-select-accounts-now-globally-available
  • Roblox. (n.d.). Parental controls. Retrieved 7 October 2026, from https://about.roblox.com/parental-controls
  • TechRadar. (2026, April). PlayStation users are now being asked for age verification in the UK and Ireland. Retrieved 7 October 2026, from https://www.techradar.com/gaming/playstation-users-are-now-being-asked-for-age-verification-in-the-uk-and-ireland-or-risk-losing-access-to-communication-features-when-it-soon-becomes-mandatory
  • Xbox. (2025, July 28). Age verification in the UK and Xbox's ongoing commitment to player safety. Xbox Wire. Retrieved 7 October 2026, from https://news.xbox.com/en-us/2025/07/28/xbox-age-verification-uk/

Written by Dr Alex J. Martin-Smith, Founder of BroadbandSwitch.uk and dad of four (LinkedIn). Reviewed by Adrian James, Broadband Editor. Published 7 October 2026. This guide gives general safety information, not legal advice. If a child is in immediate danger, call 999. Corrections are logged publicly.

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