Who is your child gaming with? The rule parents set least

Written by (LinkedIn) • Reviewed by Adrian James (LinkedIn)

Last reviewed: 15 October 2026

Quick summary: Strangers are parents' top gaming worry, yet only 43% set rules on who their child plays with. A half-term plan and five-minute set-up for each console.

Who is your child gaming with
Illustration: Who is your child gaming with? The rule parents set least

Who is your child gaming with? The rule parents set least

Ofcom's research shows talking to strangers is parents' biggest worry about their child's gaming. Yet of six gaming rules Ofcom asked about, the one parents set least is who their child can play with online: 43%, against 56% for time limits.

The good news is that almost all children who game online (96%) play with friends or family, and closing the gap takes minutes. Check the age on each account, agree one simple rule, and set who can contact your child on the console and in each game.

This half-term, Ofcom's free Power Up Your Play challenge turns it into five short family missions, one a day.

What it means for you: four quick answersChecked 15 October 2026

What's the rule?

"Online, you play and chat with people we both know in real life, and you ask before adding anyone new." Our suggestion; make it yours.

How long does it take?

About five minutes per console or game, using the two tables below.

Does one setting cover it all?

Usually not. Set the console and the game's own chat, because they're separate.

What if something worries us?

Don't reply, keep evidence, block and report. Call 999 if a child is in danger, or report grooming to CEOP.

Key facts, checked 15 October 2026

  • 64% of parents of children aged 3 to 17 who play video games are concerned about their child talking to strangers through games or their chat features, ahead of bullying (60%), inappropriate content (59%) and pressure to make in-game purchases (51%) (Ofcom, 13 October 2026).
  • Fewer than half (43%) of parents set rules about who their child can play with online, compared with time limits (56%), when their child can play (51%) and appropriate content (50%). 9% set no gaming rules at all (Ofcom).
  • 55% of children who game online play with people they have only met online at least sometimes, and 20% do so all or most of the time (Ofcom).
  • Almost nine in ten (88%) children aged 3 to 17 play games on some kind of device (Ofcom).
  • Ofcom is asking parents to Check, Chat and Change this half-term, and its free Power Up Your Play challenge has five short family missions (Ofcom).
  • On PlayStation, setting Communication and User-Generated Content to Restrict disables "Sending text messages and voice chatting with other players" (PlayStation UK).
  • Nintendo says its communication restriction does not apply to GameChat on Switch 2, which "must be adjusted separately", and under-16s need a parent's approval to use it (Nintendo UK).
  • Epic says its parental controls don't cover a console's or device's own chat, which must be set separately on PlayStation, Xbox, Nintendo Switch, Windows, iOS and Google Play (Epic Games).

Who this is for: Parents, carers, grandparents and older siblings of children who game on a console, phone, tablet or PC, whether they're five or fifteen, and anyone after a calm half-term plan rather than another list of worries. For the warning signs to watch for, see our guide to Ofcom’s gaming red flags.

What did Ofcom find about who children game with?

Direct answer: Almost all children who game online play with friends or family, but more than half also play with people they've only met online. Strangers are parents' biggest gaming worry, yet who their child plays with is the rule parents set least.

Ofcom's Growing up Gaming summary, published on 13 October 2026, brings together its existing research on children and gaming. Almost nine in ten children aged 3 to 17 play games on some kind of device. Among children who game online, 96% play with friends or family at least sometimes, and 55% play with people they've only met online. One in five do that all or most of the time.

That's the gap this guide closes. Of the six gaming rules Ofcom asked about, who your child can play with online came last. Rules also fade as children grow up: 96% of parents of 3 to 7-year-olds, and of 8 to 12-year-olds, set at least one gaming rule, against 80% of parents of 13 to 17-year-olds. Ofcom says it has secured changes on Roblox, PlayStation and Xbox, "But while platforms now have a legal responsibility to keep children safe, no set of rules can eliminate every risk online".

What is the one rule, and how do we set it?

Direct answer: Agree who your child can play and chat with online, and that they ask before adding anyone new. Start by checking the age on every gaming account, because most child protections switch on from that age.

Ofcom's research summary says parents can "check that the correct age is set on devices, games and platforms", and it matters more than any single switch. Microsoft's rules start Xbox child accounts with online multiplayer blocked, Nintendo keeps GameChat off for under-16s until a parent allows it, Roblox says players who haven't completed an age check can't chat at all, and Epic caps chat settings for under-13s. A child signed up with an adult's date of birth can miss out on protections meant for them. The wording of the rule is ours, built from Ofcom's advice to talk about who your child plays and chats with, and the NSPCC's advice that in-game chat should be about the game only. For younger children, CEOP Education suggests they play "in shared spaces or in the same room as you".

Who can contact my child on PlayStation, Xbox and Nintendo Switch?

Direct answer: Each console has one main setting. PlayStation: Communication and User-Generated Content, set to Restrict. Xbox: the Xbox privacy settings, or the Social tile in the Xbox Family Settings app. Nintendo Switch: Free Communication With Others, plus GameChat on Switch 2.

Who can contact my child? The five-minute console set-up
ConsoleWhere to find itWhat to chooseGood to know
PlayStation 5Settings > Family and Parental Controls > Family Management, then your child. Or the PlayStation Family app.Communication and User-Generated Content: Restrict. This disables "Sending text messages and voice chatting with other players".Pre-written in-game messages still work. Your child can ask for an exception for one game, and you decide.
PlayStation 4Settings > Parental Controls/Family Management > Family Management, then your child.Communication and User-Generated Content: Restrict.As for PS5. In the PlayStation Family app, also check the Social privacy settings: who can ask to be your child's friend, and who can interact with them.
Xbox Series X|S and Xbox OneProfile & system > Settings > Account > Family settings > Manage family members, then your child > Privacy & online safety > XBOX privacy. Or the Xbox Family Settings app.Choose the Child default, or View details & customise. In the app, the Social tile sets who they can communicate with.Your child must sign out and back in for console changes to work. They can ask to play a game online, and you Allow or Deny.
Nintendo Switch and Switch 2System Settings > Parental Controls > Parental Controls Settings > Restriction Level. Or the Nintendo Switch Parental Controls app.Free Communication With Others: Restricted. The Child and Young Child presets do this.The Teen preset leaves it Not Restricted. You can also choose Custom to set it game by game.
Switch 2 GameChatThe Nintendo Switch Parental Controls app.Leave it off, or approve each friend your child can chat with.Under-16s need a parent's approval. The parent needs Nintendo Switch Online and a phone number on their Nintendo Account. The console's communication setting doesn't cover it.

Allow about five minutes per console, and do it with your child so they know what's changed and why. Our console controls guide and ParentalControl.uk's PlayStation, Xbox and Nintendo Switch guides cover the rest of the set-up.

Who can contact my child in Roblox, Fortnite, Minecraft, Discord and Steam?

Direct answer: Set the game's own chat as well as the console's. Roblox, Fortnite, Discord and Steam each have their own controls, and a console's setting doesn't follow your child onto a phone, tablet or PC.

And inside the games and apps
Game or appWhere to find itWhat to chooseGood to know
RobloxSettings > Parental controls, then your child > Settings you manage. You'll need a linked parent account, or Parent mode on their device.Friends chat: Trusted friends or No one. Turn Direct chat off, and Experience chat too if you'd like no chat with people they don't know.Roblox says Direct chat "can include non-friends of similar age". Under-13s need your permission to add a trusted friend.
Fortnite and other Epic gamesParental Controls, in Fortnite or in your child's Epic account.Epic Voice Chat Permission and Epic Text Chat Permission: Friends Only or Nobody. Turn on Require a PIN to Add Friends."Friends, team members, & connections" also means everyone on their team. Under-10s can't go above Friends Only.
MinecraftYour child's Xbox privacy and online safety settings on their Microsoft account, plus your console's own controls.Keep multiplayer off, or allow it with communication limited to friends.Minecraft says multiplayer is off by default on child accounts.
Discord (13 and over)Family Center, linking your Discord account to your teen's.Check friend request and direct message settings together.In the UK, messages from people your teen isn't friends with go to a separate message requests inbox. They aren't blocked.
SteamSteam Families, in your Steam account.Restrict Community and Friends Chat for your child.Your child can ask for extra access, and an adult approves or denies it. Check each game's own chat too.

Roblox and Epic settings are set on your child's account rather than on one device. Epic adds that a console's or device's own settings must be set separately, on PlayStation, Xbox, Nintendo Switch, Windows, iOS and Google Play. If your child is 13 or over and uses Discord to chat about games, link your account through Family Center: it shows who your teen talks to, not what they say.

What do parents often get wrong?

Direct answer: Mostly, that one setting covers everything. "Friends only" is only as safe as the friends list, and the console and the game usually need setting separately.

How do we do Ofcom's Power Up Your Play challenge this half-term?

Direct answer: Download Ofcom's free booklet and do one mission a day. Each takes around 5 to 10 minutes, and finishing all five earns a Power Up Legend certificate.

The booklet says: "Over the next five days, you'll complete five fun missions with your parent or carer." Wednesday's Friend check challenge is the heart of it: list the friends your child knows in real life, the ones they've met through gaming and who they play with most, then talk about what to do if someone they don't know tries to join their game. On Friday, write your family rule into the pact. ParentalControl.uk's family conversations page has age-by-age prompts if you'd like more. You'll find the booklet on Ofcom’s Parents Power Up page.

What should we do if a stranger worries us?

Direct answer: Tell your child not to reply, keep the evidence, then block and report the player. If a child is in danger, call 999. If you think an adult is grooming your child, report it to CEOP.

If a stranger worries you: who to contact
IfWhoHow
A child is in danger right nowPoliceCall 999.
You think an adult is grooming your child, or has made sexual contactCEOP, part of the National Crime AgencyReport online at ceop.police.uk. Reports can't be anonymous, and a Child Protection Advisor will look to contact you. CEOP doesn't take reports about bullying, fake accounts or hacking.
A crime that isn't an emergencyPoliceCall 101.
You'd like advice as a parent or carerNSPCC Helpline0808 800 5000, 10am to 4pm, Monday to Friday. Or email help@nspcc.org.uk, 11am to 4pm, every day.
Your child wants to talk to someoneChildline0800 1111 or online chat, any time, for anyone under 19 in the UK.
A nude or sexual image of your child has been sharedReport Remove, from Childline and the IWFThrough Childline's Report Remove page, for under-18s. You can help them do it.
You come across a sexual image of any child onlineInternet Watch FoundationReport it at iwf.org.uk. You can report anonymously.
A player is rude, pushy or keeps messagingThe game or consoleBlock and report them. Ask your child to show you where the tools are.

Ofcom suggests you encourage your child "not to respond to upsetting messages or behaviour" and keep "any messages, screenshots or other evidence". Screenshot messages and usernames, but never save or share a sexual image of a child. If someone threatens to share images unless your child pays, the National Crime Agency says stop all contact and block them, and if your child has already paid, "don't pay anything more". Deactivate accounts rather than delete them, so evidence can be retrieved. The NSPCC Helpline phone is closed at weekends, so on a Saturday the routes that work are 999 or 101, CEOP's online form, the NSPCC's email between 11am and 4pm, and Childline, any time. Above all, reassure your child they won't be in trouble for telling you. As CEOP Education puts it, "Children and young people are never to blame for online sexual abuse." Our red flags guide covers the warning signs, and our online safety hub has more help.

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In summary

  • Talking to strangers is parents' biggest gaming worry (64%), but who their child plays with is the rule parents set least (43%).
  • Almost all children who game online (96%) play with friends or family. One rule helps keep it safe.
  • Start with the age on every account, then agree who your child plays and chats with, and that they ask before adding anyone new.
  • Set two locks: the console's communication setting and the game's own chat.
  • This half-term, try Ofcom's free Power Up Your Play challenge: five short missions, one a day.
  • If something worries you, don't reply, keep evidence, block and report. 999 for danger, CEOP for grooming, Childline for your child.

Alex's closing thought

As a dad of four, I know gaming is one of the best bits of a child's week, and for most children it's a way to play with friends from school and family. This half-term, I'd sit down with each of mine for the Friend check mission, go through the settings together, and agree the rule as a family rather than hand it down. Ofcom's Tony Stower puts it well: "Taking a few minutes to check who your child is playing and chatting with can make a big difference."

Keep going: more help for gaming families

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Martin-Smith, A. J. (2026, October 16). Who is your child gaming with? The rule parents set least. BroadbandSwitch.uk. https://broadbandswitch.uk/insights/child-gaming-strangers-check-chat-change/

In a sentence: Ofcom's research, published in October 2026, shows that talking to strangers is UK parents' biggest worry about their child's gaming (64%), yet who their child can play with online is the gaming rule parents set least (43%, against 56% for time limits), so this guide sets out one family rule, the console and in-game settings that control who can contact a child, and Ofcom's five-day Power Up Your Play challenge for half-term.

Frequently asked questions

What did Ofcom's Growing up Gaming research find?

That talking to strangers is parents' biggest worry about their child's gaming, at 64%. Yet only 43% set rules about who their child can play with online, the lowest of six gaming rules Ofcom asked about. 55% of children who game online play with people they've only met online, at least sometimes.

What rule should we set about who our child plays with?

We suggest: "Online, you play and chat with people we both know in real life, and you ask before adding anyone new." With teenagers, agree it together so it's theirs too.

Why does the age on my child's gaming account matter?

Because most child protections switch on from it. Ofcom suggests checking that the correct age is set on devices, games and platforms. A child signed up with an adult's date of birth can lose chat limits and approvals meant for them.

How do I stop strangers chatting to my child on PlayStation?

Go to Settings > Family and Parental Controls > Family Management, choose your child, and set Communication and User-Generated Content to Restrict. That disables typed messages and voice chat with other players. Pre-written in-game messages still work.

How do I control who my child chats with on Xbox?

On the console, go to Settings > Account > Family settings > Manage family members, choose your child, then Privacy & online safety > XBOX privacy. Or use the Social tile in the Xbox Family Settings app. Your child must sign out and back in for console changes to work.

How does GameChat on Nintendo Switch 2 work for children?

Under-16s need a parent's approval in the Nintendo Switch Parental Controls app, and can only chat with people the parent approves. Nintendo says GameChat settings must be adjusted separately from the console's communication restriction.

Does turning off chat on the console stop chat in Fortnite or Roblox?

Don't count on it. The console and the game have separate chat settings. Epic says its controls don't cover a console's own chat, and Roblox's Direct chat and Experience chat can reach similar-age players who aren't friends. Set both.

Does "friends only" mean my child is safe?

It helps, but only if you know who's on the friends list. Talk about who they've added, and use tools that put you in the loop, such as Roblox trusted friend approvals for under-13s and Epic's PIN for friend requests.

What is Ofcom's Power Up Your Play challenge?

A free family challenge from Ofcom's Parents: Power Up campaign. Its booklet has five short missions, from showing you a favourite game to writing a family gaming pact, with a Power Up Legend certificate at the end.

How long does the Power Up Your Play challenge take?

The booklet says each mission takes around 5 to 10 minutes, over five days. That fits neatly into a half-term week.

Who can I talk to at the weekend if I'm worried?

The NSPCC Helpline phone is open Monday to Friday, but you can email help@nspcc.org.uk between 11am and 4pm every day. Your child can contact Childline any time on 0800 1111. Call 999 if a child is in danger, and report grooming to CEOP online.

Can I report a worry to CEOP anonymously?

No. CEOP says it can't receive anonymous reports, and a Child Protection Advisor will look to contact you about next steps. If you've already told the police or children's social care, you don't need to report to CEOP as well.

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Written by Dr Alex J. Martin-Smith, Founder of BroadbandSwitch.uk and ParentalControl.uk (LinkedIn). Reviewed by Adrian James, Broadband Editor. Published 16 October 2026. We read Ofcom's release, report and campaign pages and every console, game and charity page quoted here on 15 October 2026. Settings change, so check the screens on your own device. This is general information, not professional advice. If a child is in danger, call 999. Corrections are logged publicly.

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