Altnet Verified

Zzoomm

Zzoomm delivers ultrafast full fibre broadband up to 2Gbps to UK market towns and rural areas, with a focus on symmetric speeds and reliable connections.

★★★★★ 4.7 / 5
7,100+ reviews on Trustpilot Last verified: 2026-04-18
View on Trustpilot →

About Zzoomm

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Zzoomm is a UK altnet focused on delivering full fibre broadband to market towns and semi-rural areas often bypassed by major providers. With speeds up to 2Gbps symmetric, Zzoomm covers over 200,000 premises across England. Following its 2024 merger with FullFibre, Zzoomm now operates a combined network of approximately 600,000 premises under Macquarie ownership.

Key details

Year founded2018
ADR schemeCommunications Ombudsman
Parent companyZzoomm Group (merged with FullFibre 2025)
Legal name Zzoomm Plc Companies House 11738914 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.zzoomm.com to check availability directly.

What stands out

  • Up to 2Gbps symmetric
  • Market towns focus
  • Own FTTP network
  • Merged with FullFibre
  • Macquarie-backed

Recognition

  • Fast Track 100
  • growth awards

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP (own network) Full fibre to your door. Fastest and most reliable.

Coverage

UK - Cheshire, Midlands, Home Counties, South East

Zzoomm is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Zzoomm sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Zzoomm must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Zzoomm. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Zzoomm's Companies House registration?
Companies House lists Zzoomm Plc under company number 11738914. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Zzoomm?
Our directory captured Trustpilot as 4.7 out of 5 with 7100 reviews. Snapshot date in our directory: 2026-04-18. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Zzoomm?
Our dataset records: UK - Cheshire, Midlands, Home Counties, South East
Is Zzoomm in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Zzoomm as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Zzoomm?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Zzoomm?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.