About YouFibre
This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.
YouFibre is the retail brand of the Netomnia Group, offering some of the UK's fastest home broadband with symmetric speeds up to 8Gbps. Serving 3 million+ premises across the Netomnia network, YouFibre is known for its unique "buy-out" policy (paying termination fees for switching customers), transparent pricing, and 24/7 support. Merged with Netomnia and brsk in 2024, YouFibre now serves over 460,000 customers and is part of a group being acquired by Nexfibre.
Key details
Year founded2020
ADR schemeCommunications Ombudsman
Parent companyNetomnia (Nexfibre/VMO2 acquisition pending)
Legal name
YouFibre Limited
Companies House 12359292 →
Check availability in your area
What stands out
- Up to 8Gbps symmetric
- Buy-out policy
- 24/7 support
- Netomnia network
- No price rises in contract
Recognition
- 4.7 Trustpilot rating
Technologies on file
These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.
- FTTP (on Netomnia) Full fibre to your door. Fastest and most reliable.
Coverage
UK - National via Netomnia network (4 nations)
Check what YouFibre deals are available at your postcode through our comparison tool.
If something goes wrong
Here is where YouFibre sits within the UK consumer protection framework.
- Regulator
- Ofcom. Sets the General Conditions that YouFibre must follow.
- Complaints
- Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
- Switching
- Complies with One Touch Switch. Your new provider handles the switch.
- Security
- Cyber Essentials: Yes (NCSC Cyber Essentials certified)
Questions and answers
Straight answers from our directory fields for YouFibre. If you need live pricing or availability, use the postcode tool or the provider link above.
- Where can I verify YouFibre's Companies House registration?
- Companies House lists YouFibre Limited under company number 12359292. Open the official record using the Companies House link on this page.
- What Trustpilot figures does this directory show for YouFibre?
- Our directory captured Trustpilot as 4.7 out of 5 with 84808 reviews. Snapshot date in our directory: 2026-04-19. Trustpilot updates live; use the Trustpilot link on this page for the current score.
- What coverage note is on file for YouFibre?
- Our dataset records: UK - National via Netomnia network (4 nations)
- Is YouFibre in the BroadbandSwitch postcode comparison tool?
- Yes. Our comparison tool can return deals from this provider where available at your postcode.
- What does verification status mean on this profile?
- This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
- Does this directory flag YouFibre as Ofcom-registered?
- Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
- Which dispute resolution scheme does this directory list for YouFibre?
- Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
- Does this directory record One Touch Switch for YouFibre?
- Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
- What is the BroadbandSwitch verification score?
- It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.