About YouFibre
This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.
YouFibre delivers symmetric full fibre broadband up to 8Gbps across UK towns and cities on the Netomnia wholesale network.
Independent profile snapshot
This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.
YouFibre is a UK residential full-fibre broadband ISP founded in 2019 by CEO Jeremy Chelot (former CEO of Community Fibre), operating as the retail arm of wholesale fibre operator Netomnia. Registered at Unit H, The Courtyard, Tewkesbury Business Park, Tewkesbury GL20 8GD (Companies House 12359292), YouFibre serves over 470,000 UK customers with FTTP packages starting at 200Mbps and reaching a market-leading 8000Mbps, delivered over Netomnia's XGS-PON network (10Gbps-capable today, ready for 50G-PON). Following the June 2024 merger of Netomnia with Brsk, YouFibre now operates alongside the brsk consumer brand on a combined wholesale platform with more than 3 million UK premises serviceable as of December 2025, positioning the group as the UK's fourth-largest full-fibre network and second-largest altnet. YouFibre offers no mid-contract price rises, a fair-price guarantee, 24/7 UK-based support, Wi-Fi 7 mesh hardware, and the YouFibre app for real-time account management.
Key details
Year founded2020
ADR schemeCommunications Ombudsman
Parent companyNetomnia (Nexfibre/VMO2 acquisition pending)
Legal name
YouFibre Limited
Companies House 12359292 →
Directors
Callum Andrew John Dick, Wil Imran Wadsworth, Kirk Walsh
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What stands out
- Up to 8Gbps symmetric
- Buy-out policy
- 24/7 support
- Netomnia network
- No price rises in contract
Recognition
- 4.7 Trustpilot rating
Technologies on file
These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.
- FTTP (on Netomnia) Full fibre to your door. Fastest and most reliable.
Coverage
UK - National via Netomnia network (4 nations)
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If something goes wrong
Here is where YouFibre sits within the UK consumer protection framework.
- Regulator
- Ofcom. Sets the General Conditions that YouFibre must follow.
- Complaints
- Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
- Switching
- Complies with One Touch Switch. Your new provider handles the switch.
- Security
- Cyber Essentials: Yes (NCSC Cyber Essentials certified)
Questions and answers
Straight answers from our directory fields for YouFibre. If you need live pricing or availability, use the postcode tool or the provider link above.
- Where can I verify YouFibre's Companies House registration?
- Companies House lists YouFibre Limited under company number 12359292. Open the official record using the Companies House link on this page.
- What Trustpilot figures does this directory show for YouFibre?
- Our directory captured Trustpilot as 4.6 out of 5 with 86320 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
- What coverage note is on file for YouFibre?
- Our dataset records: UK - National via Netomnia network (4 nations)
- Is YouFibre in the BroadbandSwitch postcode comparison tool?
- Yes. Our comparison tool can return deals from this provider where available at your postcode.
- What does verification status mean on this profile?
- This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
- Does this directory flag YouFibre as Ofcom-registered?
- Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
- Which dispute resolution scheme does this directory list for YouFibre?
- Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
- Does this directory record One Touch Switch for YouFibre?
- Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
- What is the BroadbandSwitch verification score?
- It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
- What is the deals section on BroadbandSwitch.uk?
- The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
- How does a UK broadband provider list deals on BroadbandSwitch.uk?
- A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
- Is there a charge for the deals section?
- No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
- What rules govern the deals content?
- All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
- What happens if the backlink is removed?
- BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
- Where can I read the full Provider Style Guide?
- The full guide is on this site at https://broadbandswitch.uk/style-guide/
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