Altnet Verified

Your Coop Broadband

Your Coop Broadband is a UK ethical broadband provider owned by Midcounties Co-operative, offering full fibre packages with member dividends and fair trading principles.

Not yet verified on Trustpilot We add a score once we have confirmed a live Trustpilot profile and a rating on file.

About Your Coop Broadband

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Your Coop Broadband is a UK ethical broadband provider owned by Midcounties Co-operative, offering full fibre packages with member dividends and fair trading principles.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Your Coop Broadband is the ethical member-owned UK retail broadband brand of The Co-operative Society (the merged entity of Midcounties Co-operative and Central England Co-ops, combined January 2026), delivering FTTC and full-fibre (FTTP) broadband packages to consumer customers across the UK with member dividends, fair trading principles and a strong ethical stance, trading since 1998. Operating via the wider Co-operative Society (registered on the FCA Mutuals Register rather than UK Companies House, reflecting its member-owned cooperative legal structure), the brand positions itself on ethical values, no mid-contract price rises, UK-based customer support and member-owned governance that returns profits to members rather than external shareholders. Your Coop Broadband sources wholesale capacity from Openreach and CityFibre to deliver national UK coverage, with member customers receiving dividend benefits based on annual trading results. The operator has received co-operative sector recognition and subscribes to the Communications Ombudsman Alternative Dispute Resolution scheme for customer complaints. Trustpilot records approximately 4.4 out of 5 from 300+ reviews (as of April 2026), reflecting strong ethical-consumer satisfaction. Contact 0800 952 0415 or broadband@yourcoop.coop, primary website broadband.yourcoop.coop.

Key details

Year founded1998
ADR schemeCommunications Ombudsman
Parent companyMember-owned co-operative (merged Jan 2026)
Legal name The Co-operative Society (merged entity of Midcounties + Central England Co-ops)

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit broadband.yourcoop.coop to check availability directly.

What stands out

  • Co-operative ownership
  • Member dividend
  • Ethical business
  • Midcounties heritage
  • Not-for-profit model

Recognition

  • Co-operative sector recognition

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • FTTC Fibre to the street cabinet, copper to your home. Widely available.

Coverage

UK - National via Openreach + CityFibre

Your Coop Broadband is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Your Coop Broadband sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Your Coop Broadband must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.

Questions and answers

Straight answers from our directory fields for Your Coop Broadband. If you need live pricing or availability, use the postcode tool or the provider link above.

What coverage note is on file for Your Coop Broadband?
Our dataset records: UK - National via Openreach + CityFibre
Is Your Coop Broadband in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Your Coop Broadband as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Your Coop Broadband?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Your Coop Broadband?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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