Major ISP Verified

Direct Save Telecom

Direct Save Telecom is a UK broadband provider delivering full fibre broadband to homes and businesses across the UK.

★★★★☆ 3.9 / 5
2321 reviews on Trustpilot Last verified: 2026-04-19
View on Trustpilot →

About Direct Save Telecom

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Direct Save Telecom is a UK broadband provider delivering full fibre broadband to homes and businesses across the UK. Established in 2004. Services include ultrafast full fibre connections with fast upload and download speeds.

Key details

Year founded2004
ADR schemeCommunications Ombudsman
Parent companyIndependent
Legal name Direct Save Telecom Limited Companies House 04820680 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.directsavetelecom.co.uk to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service

Recognition

  • Value broadband provider recognition

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • FTTC Fibre to the street cabinet, copper to your home. Widely available.
  • ADSL Copper broadband. Being phased out by 2027.

Coverage

National

Direct Save Telecom is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Direct Save Telecom sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Direct Save Telecom must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Direct Save Telecom. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Direct Save Telecom's Companies House registration?
Companies House lists Direct Save Telecom Limited under company number 04820680. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Direct Save Telecom?
Our directory captured Trustpilot as 3.9 out of 5 with 2321 reviews. Snapshot date in our directory: 2026-04-19. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Direct Save Telecom?
Our dataset records: National
Is Direct Save Telecom in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Direct Save Telecom as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Direct Save Telecom?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Does this directory record One Touch Switch for Direct Save Telecom?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.