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Nottingham firm running its own full fibre and fixed wireless network for homes, businesses, councils and schools across the East Midlands.
About I Need Broadband
I Need Broadband was founded to connect Nottingham communities it says the big providers were overlooking. It first used fixed wireless, which sends broadband by radio, to reach rural and hard-to-reach homes that fibre could not yet cover, and later rolled out its own gigabit network.
Today it serves homes, businesses, councils and schools across Nottingham and the East Midlands, with services running from full fibre broadband to 10Gb leased lines for organisations. A live status page reports on its full fibre, fixed wireless and telephone services.
Ineedbroadband Limited was incorporated in 2007 and has its registered office on Engine Lane in Newthorpe, Nottingham. Its postcode checker shows what is available on your street.
Checked 2 November 2026 against Companies House, ineedbroadband.co.uk and TrustpilotWhat I Need Broadband customers say
Trustpilot's score on the day we read it, next to the averages across this directory.
Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See I Need Broadband on Trustpilot
I Need Broadband at a glance
- Type
- Altnet, for homes and businesses
- Status
- Active
- Technology
- Full fibre, fixed wireless, Ethernet
- Network
- Its own full fibre and fixed wireless network
- Where it sells
- Nottingham and the East Midlands
- Headquarters
- Nottingham
- Ownership
- Independent
- Company
- INEEDBROADBAND LIMITED, 06056408, active, incorporated 17 January 2007
- Complaints scheme
- CISAS / Communications Ombudsman
- One Touch Switch
- Yes (Ofcom-mandated compliance)
Looking for broadband?
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I Need Broadband questions
Who owns I Need Broadband?
I Need Broadband is independently owned and has been trading since 2010.
What network does I Need Broadband use?
I Need Broadband sells broadband over its own full fibre and fixed wireless network. Which one reaches your home depends on your address, and our postcode check shows what you can get.
Where is I Need Broadband available?
I Need Broadband sells broadband in Nottingham and the East Midlands. Coverage changes street by street, so check your postcode for the deals available at your address.
What is I Need Broadband's Trustpilot score?
I Need Broadband scored 3.8 out of 5 on Trustpilot from 2 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.
Can I switch to I Need Broadband without calling my current provider?
Yes. I Need Broadband takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.
How do I complain about I Need Broadband?
Complain to I Need Broadband first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the independent complaints scheme I Need Broadband belongs to, CISAS or the Communications Ombudsman. Your bill or contract says which.
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