This provider is no longer actively trading. Kent-based telecoms and fibre provider.
Find an alternative provider
Altnet ISPA member

Call Flow

Call Flow is a legacy South East England altnet brand, acquired by Trooli in 2021 and now integrated into the Trooli network.

★★★★☆ 4.3 / 5
200+ reviews on Trustpilot Last verified: 2026-04-17
View on Trustpilot →

About Call Flow

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Call Flow (previously Call Flow Solutions) was a full fibre broadband provider serving parts of Kent, East Sussex, Hampshire and Berkshire. Now part of Trooli following acquisition in 2021, the Call Flow network has been integrated into Trooli's rural altnet footprint in the South East of England. Legacy Call Flow customers are served by Trooli's 2Gbps XGS-PON network.

Key details

ISPA member Listed member View ISPA members directory →
ADR schemeCommunications Ombudsman
Parent companyTrooli (acquired Call Flow Solutions 2021)
Legal name Call Flow Solutions Ltd Companies House 08093987 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Find an alternative provider.

What stands out

  • Full fibre (FTTP) gigabit broadband
  • Business-focused telecoms provider

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • VoIP

Coverage

UK - Kent

This provider is archived in our directory. Find an alternative active provider.

If something goes wrong

Here is where Call Flow sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Call Flow must follow.
Complaints
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Call Flow. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Call Flow's Companies House registration?
Companies House lists Call Flow Solutions Ltd under company number 08093987. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Call Flow?
Our directory captured Trustpilot as 4.3 out of 5 with 200 reviews. Snapshot date in our directory: 2026-04-17. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Call Flow?
Our dataset records: UK - Kent
Is Call Flow in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: archived. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Call Flow as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Call Flow?
Communications Ombudsman. The Communications Ombudsman is a free, Ofcom-approved dispute resolution scheme. After eight weeks with an unresolved complaint, you can escalate for an independent decision.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.