Major ISP Verified

Aquiss

Aquiss is a UK broadband provider delivering full fibre broadband to homes and businesses across the UK.

★★★★★ 4.6 / 5
368 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Aquiss

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Aquiss is a UK broadband provider delivering full fibre broadband to homes and businesses across the UK.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Aquiss is an independent UK internet service provider established in 2005 and headquartered in Bridgnorth, Shropshire. The company delivers home and business broadband, domain registration and web hosting, drawing on the Openreach FTTP network for speeds up to 1Gbps and the CityFibre network for symmetrical speeds up to 2.5Gbps. Aquiss offers no-phone-line full fibre packages starting from £18 per month, fixed pricing for the full contract term and a UK-based support team with a four-hour email response commitment. Business customers can add Ethernet leased lines, managed connectivity and premium hosting plans on top of core broadband. With almost two decades of continuous operation, Aquiss has built a strong reputation among UK households and SMEs for clear pricing, responsive technical support and genuine multi-network flexibility across two of the largest full fibre wholesale platforms in the country. The provider is well suited to customers who value reliability and straight-talking service over mass-market advertising.

Key details

Year founded2009
ADR schemeCISAS
Parent companyIndependent
Legal name Aquiss Limited Companies House 6949596 →

Directors

Martin Christopher Pitt

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.aquiss.com to check availability directly.

What stands out

  • Full fibre network
  • Business-grade service

Recognition

  • niche independent recognition

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • FTTP Full fibre to your door. Fastest and most reliable.
  • FTTC Fibre to the street cabinet, copper to your home. Widely available.
  • ADSL Copper broadband. Being phased out by 2027.

Coverage

UK - National via Openreach

Aquiss is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Aquiss sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Aquiss must follow.
Complaints
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Switching
Complies with One Touch Switch. Your new provider handles the switch.
Security
Cyber Essentials: Yes (typical for B2B telecoms)

Questions and answers

Straight answers from our directory fields for Aquiss. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Aquiss's Companies House registration?
Companies House lists Aquiss Limited under company number 6949596. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Aquiss?
Our directory captured Trustpilot as 4.6 out of 5 with 368 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Aquiss?
Our dataset records: UK - National via Openreach
Is Aquiss in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Aquiss as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Aquiss?
CISAS. CISAS is a free, Ofcom-approved dispute resolution scheme. If your complaint is not resolved within eight weeks, you can escalate to CISAS for an independent decision.
Does this directory record One Touch Switch for Aquiss?
Our dataset records One Touch Switch as: Yes (Ofcom-mandated compliance).
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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