Virgin Media router login: IP address, password and settings

To log in to your Virgin Media router, type 192.168.0.1 into your web browser while connected to your Virgin Media broadband, then sign in with the admin details printed on the base of the hub. Below you will find the exact login address for every Virgin Media hub, what each status light means, how to reset safely, and whether you can use your own router.

Virgin Media router login address for every hub

Find your hub in the table below and type its login address into your browser. You must be connected to the hub by Wi-Fi or Ethernet for the page to open. Every row shows our confidence and is drawn from our UK router directory.

HubLogin addressDefault sign-inWi-FiSupplied now?Confidence
Hub 5 (F3896LG-VMB)192.168.0.1admin / password on settings stickerWiFi 6YesHigh
Hub 5x192.168.0.1admin / password on settings stickerWiFi 6YesMedium
WiFi Pods (Plume-built)App-managedVirgin Media Connect appWiFi 5/6YesHigh
Hub 3 (TG2492LG-VM (VMDG505))192.168.0.1admin / changeme (settings sticker)WiFi 5LegacyHigh
Hub 4 (TG3492LG-VMB)192.168.0.1admin / changeme (settings sticker)WiFi 5LegacyHigh
Hub 6192.168.0.1 (expected)See base labelWiFi 7 (expected)No (not released)Low
Super Hub 1 (VMDG480 (Netgear CG3101D))192.168.0.1admin / changemeWiFi 4DiscontinuedMedium
Super Hub 2 / 2ac192.168.0.1admin / changemeWiFi 4/5DiscontinuedMedium

Default Virgin Media password and how to change it

Unique settings password printed on base sticker. You will usually find it sticker on base, line marked settings password. Settings password is not the Wi-Fi password

Under the UK Product Security and Telecommunications Infrastructure (PSTI) Act, in force since 29 April 2024, universal default passwords are banned on new kit sold in the UK, so modern hubs ship with a unique password printed on a label. Always change any default to a strong password of your own.

Virgin Media hub light meanings

Solid white/green good; flashing indicates connecting; red indicates fault; check base guide. Use 192.168.0.1 (or 192.168.100.1 in modem mode) to view status

Source: Virgin Media Help. Medium

How to factory reset your Virgin Media hub

  1. Find the recessed Reset pinhole on the back or base of the hub.
  2. With the hub powered on, press and hold it with a paperclip for about 10 seconds.
  3. Release when the lights blink, then wait for the hub to restart fully.
  4. The hub usually re-pulls its configuration, and the label credentials apply again.

A reset erases any custom Wi-Fi name, password or settings. The 30-30-30 reset is a myth on modern hubs, so a single 10 second hold is all you need.

Advanced networking on Virgin Media: bridge mode, static IP, CGNAT and IPv6

If you want to run your own router, host a game server or reach a home camera from outside, these are the Virgin Media capabilities that matter. High confidence, sourced from Virgin Media Help / DrayTek / ISPreview.

CapabilityWhat to expect
Use your own routerEnable modem mode, connect own router to LAN1
Bridge / modem modeYes, modem mode (login moves to 192.168.100.1)
Static IPPaid/static changes reported; largely dynamic
CGNATNo CGNAT on fixed
Custom DNSLimited on hub
Port forwardingYes on hub
IPv6No/partial (long-delayed)
Self-serve or call?Self-serve

Frequently asked questions

What is the Virgin Media router login IP address?

For most Virgin Media hubs you log in by typing 192.168.0.1 into your web browser's address bar while connected to your Virgin Media broadband. You must be connected to the hub by Wi-Fi or an Ethernet cable for the page to open.

What is the default Virgin Media router password?

Unique settings password printed on base sticker Settings password is not the Wi-Fi password. You will usually find it sticker on base, line marked settings password.

How do I reset my Virgin Media router to factory settings?

Press and hold the recessed Reset pinhole on the back of the hub for about 10 seconds until the lights blink and the hub restarts. A reset wipes any custom settings, and the hub will usually pull its configuration again automatically. The 30-30-30 reset is a myth on modern units, so a single 10 second hold is enough.

Can I use my own router with Virgin Media?

Enable modem mode, connect own router to LAN1 This is typically self-serve.

Does Virgin Media use CGNAT?

No CGNAT on fixed If you need inbound connections for gaming, CCTV or self-hosting, a static IP is the usual way to get a public address.