EE router login: IP address, password and settings
To log in to your EE router, type 192.168.1.254 into your web browser while connected to your EE broadband, then sign in with the admin details printed on the base of the hub. Below you will find the exact login address for every EE hub, what each status light means, how to reset safely, and whether you can use your own router.
EE router login address for every hub
Find your hub in the table below and type its login address into your browser. You must be connected to the hub by Wi-Fi or Ethernet for the page to open. Every row shows our confidence and is drawn from our UK router directory.
| Hub | Login address | Default sign-in | Wi-Fi | Supplied now? | Confidence |
|---|---|---|---|---|---|
| Smart Hub 7 Plus (SH35A) | 192.168.1.254 | admin key on base sticker | WiFi 7 | Yes | Medium |
| Smart Hub Plus (SH31B/SH32B) | 192.168.1.254 | admin key on base sticker | WiFi 6 | Yes | High |
| Smart Hub Pro (WiFi 7) (SH40J) | 192.168.1.254 | admin key on base sticker | WiFi 7 | Yes | High |
| Bright Box 1 | 192.168.1.254 | admin / admin | WiFi 4 | Discontinued | Medium |
| Bright Box 2 | 192.168.1.254 | admin / admin | WiFi 5 | Discontinued | Medium |
| Smart Hub (Arcadyan VRG9517) | 192.168.1.254 | admin key on base sticker | WiFi 5 | Legacy | High |
| Smart Hub (2023) (SH20A) | 192.168.1.254 | admin key on base sticker | WiFi 5 | Legacy | High |
Default EE password and how to change it
No web admin; managed via eero app and Amazon/eero account. You will usually find it eero app. Secure your eero/Amazon account with a strong password and 2FA
Under the UK Product Security and Telecommunications Infrastructure (PSTI) Act, in force since 29 April 2024, universal default passwords are banned on new kit sold in the UK, so modern hubs ship with a unique password printed on a label. Always change any default to a strong password of your own.
EE hub light meanings
A steady blue, green or white light almost always means your EE hub is online and healthy. Flashing usually means it is starting up or updating, which can take up to about 15 minutes. Orange, red or purple generally means a broadband or connection fault, so check your cables at the master socket first, then reboot the hub before contacting your provider.
How to factory reset your EE hub
- Find the recessed Reset pinhole on the back or base of the hub.
- With the hub powered on, press and hold it with a paperclip for about 10 seconds.
- Release when the lights blink, then wait for the hub to restart fully.
- The hub usually re-pulls its configuration, and the label credentials apply again.
A reset erases any custom Wi-Fi name, password or settings. The 30-30-30 reset is a myth on modern hubs, so a single 10 second hold is all you need.
Advanced networking on EE: bridge mode, static IP, CGNAT and IPv6
If you want to run your own router, host a game server or reach a home camera from outside, these are the EE capabilities that matter. Medium confidence, sourced from ISPreview / EE.
| Capability | What to expect |
|---|---|
| Use your own router | Similar to BT (EE on BT network) |
| Bridge / modem mode | No true bridge |
| Static IP | Business only |
| CGNAT | No CGNAT |
| Custom DNS | Limited |
| Port forwarding | Yes |
| IPv6 | Yes |
| Self-serve or call? | Self-serve |
Frequently asked questions
What is the EE router login IP address?
For most EE hubs you log in by typing 192.168.1.254 into your web browser's address bar while connected to your EE broadband. You must be connected to the hub by Wi-Fi or an Ethernet cable for the page to open.
What is the default EE router password?
No web admin; managed via eero app and Amazon/eero account Secure your eero/Amazon account with a strong password and 2FA You will usually find it eero app.
How do I reset my EE router to factory settings?
Press and hold the recessed Reset pinhole on the back of the hub for about 10 seconds until the lights blink and the hub restarts. A reset wipes any custom settings, and the hub will usually pull its configuration again automatically. The 30-30-30 reset is a myth on modern units, so a single 10 second hold is enough.
Can I use my own router with EE?
Similar to BT (EE on BT network) This is typically self-serve.
Does EE use CGNAT?
No CGNAT If you need inbound connections for gaming, CCTV or self-hosting, a static IP is the usual way to get a public address.
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