BT router login: IP address, password and settings
To log in to your BT router, type 192.168.1.254 into your web browser while connected to your BT broadband, then sign in with the admin details printed on the base of the hub. Below you will find the exact login address for every BT hub, what each status light means, how to reset safely, and whether you can use your own router.
BT router login address for every hub
Find your hub in the table below and type its login address into your browser. You must be connected to the hub by Wi-Fi or Ethernet for the page to open. Every row shows our confidence and is drawn from our UK router directory.
| Hub | Login address | Default sign-in | Wi-Fi | Supplied now? | Confidence |
|---|---|---|---|---|---|
| Complete WiFi discs | App-managed | BT app | WiFi 5 | Yes | Medium |
| Smart Hub 2 (Home Hub 6DX) | 192.168.1.254 | admin key on base sticker | WiFi 5 | Yes | High |
| Home Hub 3 (Type A/B) | 192.168.1.254 | admin / admin (bthomehub.home) | WiFi 4 | Legacy | Medium |
| Home Hub 4 (Type A) | 192.168.1.254 | admin / admin (bthomehub.home) | WiFi 5 | Legacy | Medium |
| Home Hub 5 (HH5A/HH5B) | 192.168.1.254 | admin / password on base sticker | WiFi 5 | Legacy | High |
| Smart Hub (Home Hub 6) (Type A) | 192.168.1.254 | admin key on base sticker | WiFi 5 | Legacy | High |
| Smart Hub 3 (SH31B (rebrand)) | 192.168.1.254 | admin key on base sticker | WiFi 6 | Rolling out | Medium |
| Ultra Smart Hub | 192.168.1.254 | admin key on base sticker | WiFi 5 | Legacy | Medium |
Default BT password and how to change it
Unique admin password on the pull-out settings card. You will usually find it pull-out settings card on back; label on base if card missing. Admin password is separate from Wi-Fi key; case-sensitive 5 to 20 chars
Under the UK Product Security and Telecommunications Infrastructure (PSTI) Act, in force since 29 April 2024, universal default passwords are banned on new kit sold in the UK, so modern hubs ship with a unique password printed on a label. Always change any default to a strong password of your own.
BT hub light meanings
Blue: connected/OK. Flashing orange: connecting (wait up to about 10 minutes). Solid orange: hub OK but no broadband. Flashing purple: broadband cable not connected/not online. Red: fault, restart then contact BT. Flashing blue: WPS pairing
Source: BT Help (bt.com). High
How to factory reset your BT hub
- Find the recessed Reset pinhole on the back or base of the hub.
- With the hub powered on, press and hold it with a paperclip for about 10 seconds.
- Release when the lights blink, then wait for the hub to restart fully.
- The hub usually re-pulls its configuration, and the label credentials apply again.
A reset erases any custom Wi-Fi name, password or settings. The 30-30-30 reset is a myth on modern hubs, so a single 10 second hold is all you need.
Advanced networking on BT: bridge mode, static IP, CGNAT and IPv6
If you want to run your own router, host a game server or reach a home camera from outside, these are the BT capabilities that matter. High confidence, sourced from BT Help / BT Business forums / ISPreview.
| Capability | What to expect |
|---|---|
| Use your own router | FTTP: plug own router into ONT, PPPoE, password can be blank/BT; FTTC: PPPoE behind hub |
| Bridge / modem mode | No true bridge on residential |
| Static IP | Business only (residential dynamic) |
| CGNAT | No CGNAT |
| Custom DNS | Limited/locked on hub |
| Port forwarding | Yes on hub |
| IPv6 | Yes (dual stack) |
| Self-serve or call? | Self-serve |
Frequently asked questions
What is the BT router login IP address?
For most BT hubs you log in by typing 192.168.1.254 into your web browser's address bar while connected to your BT broadband. You must be connected to the hub by Wi-Fi or an Ethernet cable for the page to open.
What is the default BT router password?
Unique admin password on the pull-out settings card Admin password is separate from Wi-Fi key; case-sensitive 5 to 20 chars. You will usually find it pull-out settings card on back; label on base if card missing.
How do I reset my BT router to factory settings?
Press and hold the recessed Reset pinhole on the back of the hub for about 10 seconds until the lights blink and the hub restarts. A reset wipes any custom settings, and the hub will usually pull its configuration again automatically. The 30-30-30 reset is a myth on modern units, so a single 10 second hold is enough.
Can I use my own router with BT?
FTTP: plug own router into ONT, PPPoE, password can be blank/BT; FTTC: PPPoE behind hub This is typically self-serve.
Does BT use CGNAT?
No CGNAT If you need inbound connections for gaming, CCTV or self-hosting, a static IP is the usual way to get a public address.
Spotted something wrong? Help us keep this accurate
We make good efforts to keep this page accurate and up to date, and we genuinely love working with our readers to get it right. If you think a detail is wrong, or you know something others would find helpful, please tell us and we will check it and update the page. Your collaboration is really valuable.