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Voipfone

Voipfone is a UK VoIP specialist offering bundled broadband and hosted phone systems for small business.

★★★★★ 4.7 / 5
193 reviews on Trustpilot Last verified: 04/05/2026
View on Trustpilot →

About Voipfone

This profile is built from our broadband market dataset and the sources linked on this page. We do not repeat unchecked marketing claims; numbers and dates match fields on file or linked evidence.

Voipfone is a UK VoIP specialist offering bundled broadband and hosted phone systems for small business.

Independent profile snapshot

This extended snapshot summarises how the provider presents itself in the UK market. It supplements the dataset-led summary above.

Voipfone (trading name of iNet Telecoms Limited) is a well-established UK specialist VoIP and business telephony provider delivering hosted VoIP, SIP trunking, broadband and small-business unified communications services to SoHo, micro-business and SME customers across the UK, trading since 2004 with a specialist VoIP-first heritage. Registered as iNet Telecoms Limited (Companies House 05168033) at Sovereign House, 227 Marsh Wall, London E14 9SD, the company is classified as a specialist VoIP operator combining cloud telephony with bundled broadband for small-business customers. Voipfone's proposition emphasises VoIP technical expertise, flexible month-to-month contracts, inbound call routing, IVR, call recording and competitive per-minute and hosted extension pricing, positioning it as one of the UK's go-to VoIP providers for small businesses seeking enterprise-grade features without enterprise complexity or cost. The operator subscribes to both CISAS and Communications Ombudsman Alternative Dispute Resolution schemes for customer complaints and is Ofcom-registered under the General Conditions of Entitlement. Trustpilot records approximately 4.7 out of 5 from 200+ reviews (as of April 2026), reflecting strong B2B customer satisfaction. Contact 0345 868 6000 or info@voipfone.co.uk, primary website voipfone.co.uk.

Key details

Year founded2004
ADR schemeCISAS / Communications Ombudsman
Parent companyiNet Telecoms
Legal name iNet Telecoms Limited (trading as Voipfone) Companies House 5168033 →

Check availability in your area

This provider is not yet in our postcode comparison tool. Visit www.voipfone.co.uk to check availability directly.

What stands out

  • Business-focused telecoms provider
  • member
  • Established, trusted UK provider

Technologies on file

These labels come from our directory data for this provider. Short explanations below describe the technology terms in general; they are not a statement about availability at your address.

  • VoIP
  • Broadband

Coverage

UK

Voipfone is not yet in our postcode comparison tool. Check availability on their website, or see which providers we can compare at your postcode.

If something goes wrong

Here is where Voipfone sits within the UK consumer protection framework.

Regulator
Ofcom. Sets the General Conditions that Voipfone must follow.
Complaints
CISAS / Communications Ombudsman.
Security
Cyber Essentials: Yes (NCSC Cyber Essentials certified)

Questions and answers

Straight answers from our directory fields for Voipfone. If you need live pricing or availability, use the postcode tool or the provider link above.

Where can I verify Voipfone's Companies House registration?
Companies House lists iNet Telecoms Limited (trading as Voipfone) under company number 5168033. Open the official record using the Companies House link on this page.
What Trustpilot figures does this directory show for Voipfone?
Our directory captured Trustpilot as 4.7 out of 5 with 193 reviews. Snapshot date in our directory: 04/05/2026. Trustpilot updates live; use the Trustpilot link on this page for the current score.
What coverage note is on file for Voipfone?
Our dataset records: UK
Is Voipfone in the BroadbandSwitch postcode comparison tool?
No. This provider is not currently among those we return in the postcode comparison tool. You can still compare other providers we list.
What does verification status mean on this profile?
This profile's verification status in our directory is recorded as: verified. That reflects our internal checks against the sources linked on this page, not a government endorsement.
Does this directory flag Voipfone as Ofcom-registered?
Yes. We record this provider as Ofcom-registered (General Conditions of entitlement). For complaints or disputes, follow the dispute route and Ofcom guidance that apply to your situation.
Which dispute resolution scheme does this directory list for Voipfone?
CISAS / Communications Ombudsman.
What is the BroadbandSwitch verification score?
It is an internal score from 1 to 10 based on how thoroughly we have checked Companies House, regulator and trade-body fields, and independent review data where available. It is not a measure of customer satisfaction.
What is the deals section on BroadbandSwitch.uk?
The deals section is a free, dedicated showcase on a provider's directory record where current promotional offers are published.
How does a UK broadband provider list deals on BroadbandSwitch.uk?
A verified provider submits their offer to editor@broadbandswitch.uk using the structured submission template, in exchange for a permanent backlink from their own site.
Is there a charge for the deals section?
No. The deals section is free of charge, with no contract and no affiliate commission required for inclusion on the record.
What rules govern the deals content?
All deals must comply with Ofcom General Condition C1 (in force 17 January 2025) on price rises in pounds and pence, and the CAP code on broadband speed claims (median peak-time average, in force 23 May 2018).
What happens if the backlink is removed?
BroadbandSwitch.uk monitors linking domains. If the backlink is removed and not restored within 14 days, the deals section is taken down to keep the exchange fair.
Where can I read the full Provider Style Guide?
The full guide is on this site at https://broadbandswitch.uk/style-guide/

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