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West Sussex broadband firm in Albourne, near Hassocks, offering gigabit broadband to homes and businesses.
About NIO Net
NIO Net works from a unit at High Cross Farm in Albourne, near Hassocks, under the slogan Connecting the Unconnected. It offers gigabit broadband to homes and businesses, and describes it as a strong, reliable connection built for modern life.
The slogan suggests a focus on properties that struggle to get a decent connection, though the website is short on detail. It does not say which technology carries the service or which villages and towns it reaches.
The practical first step is to contact NIO Net with your address and ask whether it can connect you, and how.
Checked 2 November 2026 against nionet.co.ukWhat NIO Net customers say
We could not find a Trustpilot profile that belongs to NIO Net. We only show a score when the profile points at the provider's own website.
NIO Net at a glance
- Type
- Altnet, for homes and businesses
- Status
- Active
- Where it sells
- West Sussex
- Headquarters
- Albourne
- Ownership
- Independent
- Company
- NIO NET LTD, 11929086
- Complaints scheme
- Communications Ombudsman
- One Touch Switch
- Yes (Ofcom-mandated compliance)
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NIO Net questions
Who owns NIO Net?
NIO Net is independently owned.
Where is NIO Net available?
NIO Net sells broadband in West Sussex. Coverage changes street by street, so check your postcode for the deals available at your address.
Can I switch to NIO Net without calling my current provider?
Yes. NIO Net takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.
How do I complain about NIO Net?
Complain to NIO Net first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to the Communications Ombudsman, the independent complaints scheme NIO Net belongs to.
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