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Full fibre provider set up in 2022, advertising home broadband from 150Mbps to 2.3Gbps, with its own TV service and digital phone packages.
About Octaplus
Octaplus sells full fibre broadband to homes, with packages it advertises from 150Mbps up to 2.3Gbps. It pitches them at streaming, gaming and working from home, and says a connection can handle up to 100 devices.
Alongside broadband it offers phone packages built for the move to digital phone lines, and Octaplus TV, which puts live channels and streaming content in one place. The company says business broadband and SIM-only mobile deals are on the way, so those are not on sale yet.
Octaplus Networks Ltd was incorporated in March 2022 and is registered in London. Its website does not set out where its network reaches, so put your postcode into its checker to see what is available at your address.
Checked 2 November 2026 against Companies House, octaplus.co.uk and TrustpilotWhat Octaplus customers say
Trustpilot's score on the day we read it, next to the averages across this directory.
Read from Trustpilot on 2 November 2026. Averages are across providers in this directory with a Trustpilot profile. See Octaplus on Trustpilot
Octaplus at a glance
- Type
- Altnet, for homes
- Status
- Active
- Technology
- Full fibre
- Where it sells
- Hull + UK (on partner networks)
- Headquarters
- London
- Ownership
- Independent
- Company
- OCTAPLUS NETWORKS LTD, 13985026, active, incorporated 17 March 2022
- Complaints scheme
- CISAS
- One Touch Switch
- Yes (Ofcom-mandated compliance)
- Trade body
- ISPA UK member
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Octaplus questions
Who owns Octaplus?
Octaplus is independently owned and has been trading since 2022.
Where is Octaplus available?
Octaplus sells broadband in Hull + UK (on partner networks). Coverage changes street by street, so check your postcode for the deals available at your address.
What is Octaplus's Trustpilot score?
Octaplus scored 3.6 out of 5 on Trustpilot from 1,511 reviews when we read it on 2 November 2026. Scores change daily, so the live figure may differ slightly.
Can I switch to Octaplus without calling my current provider?
Yes. Octaplus takes part in One Touch Switch, so it arranges the move and your old service stops when the new one starts.
How do I complain about Octaplus?
Complain to Octaplus first. If it is not sorted within eight weeks, or you get a deadlock letter, you can take it free to CISAS, the independent complaints scheme Octaplus belongs to.
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